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Installation and Operation Manual
Wilderness 68 Series
Wilderness 68 Series Fireplaces:
Wilderness 68 Front Facing
Wilderness 68H Front Facing
Wilderness 68 Corner (RS/LS)
Wilderness 68H Corner (RS/LS)
Wilderness 68 Three Sided
Wilderness 68H Three Sided
(Ortal Power Vent Max is required for Wilderness 68 series fireplaces)
Ortal Installation Manual: Wilderness 68 Series (V2.1)
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Table of Contents
Related Manuals for ORTAL Wilderness 68 Series
Summary of Contents for ORTAL Wilderness 68 Series
- Page 1 Wilderness 68 Front Facing Wilderness 68H Front Facing Wilderness 68 Corner (RS/LS) Wilderness 68H Corner (RS/LS) Wilderness 68 Three Sided Wilderness 68H Three Sided (Ortal Power Vent Max is required for Wilderness 68 series fireplaces) Ortal Installation Manual: Wilderness 68 Series (V2.1)
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Page 2: General
WARNING: MATERIAL USAGE All materials and objects used to carry out the installation must be certified/approved or specified by Ortal and are suitable for use. Do NOT install the system with different materials or objects than those approved for installation by Ortal. -
Page 3: Table Of Contents
Table of Contents “→” Denotes new or changed information from most recent version manual. General Safety Information and Warnings Product Information Models Certification → Rating Label Zero-Clearance Stand-Offs Installation Prior to Installation Locate the Fireplace Fireplace Installation First Trip to Site: Planning Second Trip to Site: Installation Third Trip to Site: Startup Post-Installation... - Page 4 Electrical Electrical Requirements Power Outage Pairing the Remote and Receiver Wiring Diagrams Home Automation Wiring Diagram Driftwood Firelog Set Firelog Installation Warnings Firelog Setup Log Base Position Adjustment Adjustment Instructions Operation 10-Button Remote Control Handset Operating Instructions Puck Handset Operating Instructions Wall Switch Operating Instructions MyFire App...
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Page 5: Product Information
Wilderness 68H LS Wilderness 68H TS NOTE: Venting is not supplied by Ortal with the fireplace. The fireplace is certified to be used with, and can be obtained from, the vent manufacturers outlined in “Venting Requirements” section on page 45. -
Page 6: Rating Label
You must instruct the owner before handing over the fireplace where this label can be found. OWNERS: Make sure the installer leaves your fireplace’s rating label in an area that is easily accessible for you. This information is required for servicing and receiving replacement parts. Wilderness 68 Series Driftwood Rating Label... -
Page 7: Zero-Clearance Stand-Offs
Protective Cover: Attached under the bottom front part of the fireplace to protect the double glass fans during shipping and installation. This cover is present on double glass models only. Screen models do not come with a protective cover. Wilderness 68 Series Front Facing Zero-Clearance Stand-Offs (Isometric View) -
Page 8: Installation
Installation Prior to Installation Locate the Fireplace Keep the following factors in mind when selecting a location for the fireplace: Fireplace clearance requirements (review “→General Clearances” section on page 16). Heat release and air intake requirements (review “Heat Release” section on page 17 and “Air Intake Opening” section on ... -
Page 9: Third Trip To Site: Startup
Securing the Fireplace The fireplace has nailing flanges attached to the face of the fireplace (see figures below). The nailing flanges are to be attached into the framing upon installation. It is crucial to the finishing that the fireplace is stable, level, and plumb. For added stability (though not required), re-use the shipping brackets to secure the legs of the fireplace to floor/platform. -
Page 10: Post-Installation
In addition, the installer must review and explain the following to the owner: Safety warnings Fireplace operation Warranty requirements Maintenance requirements Glass is hot during and after operation. If any questions or concerns arise, the owner must contact the local Ortal dealer/installer for support. ... -
Page 11: Building Around The Fireplace
Building Around the Fireplace Building Checklist The following building checklist is a quick reference for a typical Wilderness 68 series fireplace installation. This list is not exhaustive and does not supplement thorough review of the installation manual. Fireplace Location: Ensure the location allows for min. 16” clearance from viewing area to furniture and other combustibles. -
Page 12: Framing
Framing Framing Requirements Fireplace chase may be framed with either combustible (typically wood studs) or non-combustible framing (typically metal studs). Any framing within 10 ” from the top of the fireplace glass (viewing area) must be non-combustible. Any framing after that point may be combustible. -
Page 13: Framing Dimensions
Framing Dimensions The following diagrams are for illustrative purposes only. There are multiple approved framing scenarios. A flush application is not the only permitted application. The fireplace may be recessed into the wall. Refer to diagrams and values below and in the following pages for details. - Page 14 Wilderness 68 Corner (RS/LS) Series Fireplace Glass Glass Height Length Depth Stand-Off Legs Length Height 68 RS/LS " ” ” ” ” " " 68H RS/LS ” ” ” ” ” " ” Framing 68 RS/LS 68H RS/LS Fireplace A: Height "...
- Page 15 Wilderness 68 Three Sided (TS) Series Fireplace Glass Glass Height Length Depth Stand-Off Legs Length Height 68 TS ” ” ” ” ” " ” 68H TS ” ” ” ” ” ” ” Framing 68 TS 68H TS Fireplace A: Height ”...
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Page 16: General Clearances
General Clearances → Viewing Area Clearance Zone The viewing area clearance zone is an area that extends perpendicular from the fireplace viewing area. The depth of the viewing area clearance zone depends on the combustibility of the material in question. Distance is measured from the fireplace heat barrier. Non-Combustible Materials Must be minimum 12 inches from fireplace viewing area. -
Page 17: Heat Release
Heat Release A heat release is an opening in the fireplace chase that allows the heat inside the chase to passively circulate into an interior room. This heat is generated convectively as the fireplace heats up. It is separate from exhaust heat produced in the combustion chamber of the fireplace. - Page 18 Vertical Heat Release: Split Front Vertical Heat Release: Full Side The heat release is oriented vertically and split between the two sides The heat release is oriented vertically. Entire heat release of the chase. is on one side of the fireplace chase. Split Front Vertical Heat Release Full Vertical Heat Release on One Side Sprinkler Clearance to Heat Release...
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Page 19: Air Intake Opening
Air Intake Opening For fireplaces with a double glass heat barrier only, an air intake opening must be incorporated into the framing and finish around the fireplace. The air intake opening is essential to maintain cool air flow between the double glass panels by allowing the double glass fans to circulate room air through the glass panels and up into the chase. - Page 20 Air Intake for a Platform NOTE: Please refer to the “Chase Floor/Platform” section on page 12 for details on platform construction.
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Page 21: Mounting A Tv/Artwork
The decision to install a television above an Ortal fireplace is up to the discretion of the owner. TV and art manufacturers may specify that their product should not be installed on, near or above a heat source. Ortal will not be held liable for any adverse effects on a TV, artwork or other equipment located near the Ortal fireplace. - Page 22 Recessed TV/Artwork When the TV is mounted on a wall that recesses over the fireplace, the TV must be at least 12 inches from the top of the fireplace glass viewing area. At 12 inches above the fireplace viewing area, maximum possible recess is 5 inches. A deeper recess will interfere with required clearances to venting.
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Page 23: Access Area Requirements
Access Area Requirements An access panel, or some other form of clear access, is required at each of the following two locations for servicing purposes: Power Vent Control Box Power Vent Fan Box Prior to installation, fireplace dealers/installers should work with the owner, builder, project architects and/or interior designers to determine the best size and location of their access panel depending on project design needs. -
Page 24: Chase Area Minimum
Chase Area Minimum To ensure the convective heat within the chase passively moves to the heat release at an optimal rate, all parts of the interior of the chase must at least the same size as the fireplace heat release (see “Heat Release” section on page 17 to determine your model’s required heat release size) at size at any given point. -
Page 25: Structural Weight Support
The following drawing shows a recommended approach to this type of installation. Please note that these drawings are not to scale. All fireplace drawings with correct dimensions are available on the Ortal website. -
Page 26: Step-By-Step Chase Construction
Material is not required to be non-combustible. Step 2 INSTALL FIREPLACE AND VENTING, RUN GAS AND ELECTRICAL Install the fireplace and venting. This must be completed by an authorized Ortal dealer (unless otherwise authorized by Ortal with written approval). -
Page 27: Finishing
Finishing The following diagrams show various finish applications. Diagrams apply to both combustible and non-combustible finish material. IMPORTANT NOTES: All recessed installations must comply with applicable maximum overhang limit and side wall clearances. See “Maximum Overhang/Mantel Depth” and “Clearance to a Side Wall” sections on page 16 for details. No material is permitted to extend past the metal lip surrounding the fireplace viewing area. -
Page 28: Recessed Installation
Recessed Installation Diagram applies to both combustible and non-combustible finish material. The finish must maintain at least a ” clearance to the fireplace to both the top and bottom recesses. -
Page 29: Venting
Power Vent Max System Ortal’s Power Vent Max is a proprietary direct vent power vent system that sits in-line with the 5”x8” co-axial vent pipe. This system is comprised of a double-blower power vent fan box, control box, and pressure monitoring components. The power vent fans create a draw on the exhaust, forcing the flow through the inner pipe. - Page 30 Vent Termination” section on page 33 for details) Electrical requirements (see “Electrical” section on page 51 for details) Local codes and regulations Power vent and vent pipe clearance requirements (see “Inline Power Vent Max Clearances” section on page 32 and “Vent Clearances”...
- Page 31 Open the power vent service door and connect the cable’s pig-tailed end to the pig tail located in the power vent Make sure all connections are tight and secure. Plug the control box into the outlet inside the access panel area as per the Ortal fireplace installation instructions. See “Electrical” section on page 51 for details. NOTES: Electrical connections should be completed by a certified electrician, and in accordance with local building codes.
- Page 32 Inline Power Vent Max Clearances Maintain 4 inches of space around the power vent and 12 inches of space around both sides to the wall for ease of servicing. In the instance where two power vents are next to each other, each power vent requires 4 inches of clearance. Inline Power Vent Max Clearances IMPORTANT NOTE: Due to airflow considerations, it will not be possible to keep only 4 inches of clearance on every side.
- Page 33 Vent Termination Clearances Horizontal Termination Clearance Diagram Location Country Minimum Clearance Description Clearance above grade, veranda, porch, deck, or balcony. US & 12 inches NOTE: On private property where termination is less than 7 feet above a sidewalk, driveway, Canada deck, porch, veranda, or balcony, use of a listed cap shield is suggested.
- Page 34 Covered Alcove: spaces open only on one side and with an overhang Horizontal Termination Clearances Continued: Covered Alcove Application Location Country Minimum Clearance Description Clearance under non-vinyl veranda, porch, deck, balcony, or overhang. NOTE: Termination in a covered alcove space is permitted with the dimensions specified. 1.
- Page 35 Vertical Termination Clearance Diagram NOTE: This chart does not apply to a chimney shroud application. See the “Chimney Shroud” section on page 47 for more information. TERMINATION CAP NOTE: A Low Profile Termination Cap can negatively impact flame appearance and is not recommended for use with the fireplace.
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Page 36: Horizontal End-Line Power Vent Max
Horizontal End-Line Power Vent Max The Power Vent Max is required for use with the Wilderness 68 Series fireplaces. Under the few circumstances where the Ortal Power Vent Max might not be the perfect fit, the Enervex RS Series Power Vent System can be substituted. For information on the Enervex RS Series Power Vent System, please refer to the Ortal Enervex RS Power Vent manual. - Page 37 Open the power vent service door and connect the cable’s pig-tailed end to the pig tail located in the power vent Make sure all connections are tight and secure. Plug the control box into the outlet inside the access panel area as per the Ortal fireplace installation instructions. See “Electrical” section for details. NOTES: Electrical connections should be completed by a certified electrician, and in accordance with local building codes.
- Page 38 Position the external retaining cover as shown in the diagram below. Seal flange and power vent fan box using weather- proof caulking. Insert the power vent fan box into position. Position and secure the 'inner wall plate' (draft stop) into place.
- Page 39 Prepare the wall finish. The finish should be no deeper than 1 ””.
- Page 40 Option 2: Flush Installation: Wall Thickness 7 ½”- 16” NOTES: Must have space for a 10” power vent depth. If a 90-degree elbow is directly connected to the power vent, a minimum of 24” depth is necessary (includes power vent, adapter, 90-degree elbow, and 1”...
- Page 41 Option 3: Extended Power Vent Application Instructions Install the power vent referring to step 1 instructions from “Wall Thickness 7 ½”- 16”. Refer to the diagram below for remaining instructions. Seal all gaps with silicon after installation (be sure to consult local codes regarding sealing requirements).
- Page 42 → Horizontal End-Line Power Vent Max Dimensions Dimensions for Horizontal End- Line Power Vent Max...
- Page 43 Horizontal End-Line Power Vent Max Clearances Location Country Minimum Clearance Description Clearance above grade, veranda, porch, deck, or balcony. US & 12 inches NOTE: On private property where termination is less than 7 feet above a sidewalk, driveway, Canada deck, porch, veranda, or balcony, use of a listed cap shield is suggested. 12 inches Clearance to an operable window or door.
- Page 44 Covered Alcove: spaces open only on one side and with an overhang Horizontal Termination Clearances Continued: Covered Alcove Application Location Country Minimum Clearance Description Clearance under non-vinyl veranda, porch, deck, balcony, or overhang. NOTE: Termination in a covered alcove space is permitted with the dimensions specified. 1.
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Page 45: Venting Requirements
Under the few circumstances where the Ortal Power Vent Max might not be the perfect fit, the Enervex RS Power Vent can be substituted. A standard Ortal Power Vent (as mentioned in the Ortal Power Vent Manual) cannot provide adequate air flow and must not be used with any Wilderness 68 series fireplaces. -
Page 46: Vent Restrictor Sizing Guidelines
Bottom: 1” *Exception: Wall thimble top clearance to any material is 1”. NOTE: The vent clearance diagram above is for illustration purposes only. The Ortal Power Vent Max, not shown in the diagram, is required for optimal operation of the fireplace. -
Page 47: Chimney Shroud
Chimney Shroud Top Open Keep a minimum 6-inch clearance around the diameter of the cap’s side edge and extending above and below the cap. Sides Open Keep a minimum 6-inch clearance around the diameter of the cap’s side edge, and a minimum 10-inch clearance above the top of the cap. -
Page 48: Gas
The fireplaces are approved for use with natural gas (NG) or propane (LP) only. No other fuel types are permitted. Gas Pressures Inlet Heat Input Firelog Manifold Pressure (BTU/hr) Fireplace Series Gas Type Orifice Size* Burner Pressure Wilderness 68 Front 1200-380-800 Wilderness 68 RS Natural Gas... - Page 49 Screen Models 68 Series Fireplaces with Screen: Left, Right, Back, Front Double Glass Models Front with Double Glass: Left, Right, Back Three Sided with Double Glass: Back Left Side (LS) with Double Glass: Right, Back Right Side (RS) with Double Glass: Left, Back...
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Page 50: Gas Conversion
Firelog installation and gas conversion must be performed only by technicians who have specific authorization by Ortal to change these components. The Driftwood Firelog Kit must be supplied by Ortal. Using parts from other manufacturers or having an unauthorized party performing the conversion will void your fireplace’s warranty. Conversion instructions are supplied with the kit. -
Page 51: Electrical
Power Outage Wilderness 68 series fireplaces are required to be plugged into an outlet for the power vent to function. The fireplace cannot operate safely on battery power alone, and therefore cannot be operated in the event of a power outage. -
Page 52: Wiring Diagrams
Wiring Diagrams The following diagrams show the electrical wiring required for different feature combinations. Wiring Diagram: Screen Fireplace with Interior Lighting and Power Vent Max... - Page 53 Wiring Diagram: Double Glass Fireplace with Interior Lighting and Power Vent Max...
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Page 54: Home Automation Wiring Diagram
Wilderness Driftwood Firelogs are designed for use in the Wilderness series fireplaces only. No other interior design media options are permitted for Wilderness series fireplaces. The following Firelog sets are permitted for the Wilderness 68 series fireplaces: Driftwood 135-3 Firelog Set for Wilderness 68 Series Fireplaces, Natural Gas to Propane: SKU: MLLBSLLDL... -
Page 55: Firelog Installation Warnings
Firelog Installation Warnings Firelogs are fragile. Handle them gently to prevent damage to their paint or to the fireplace. Arrange firelogs as shown the section below. Do not arrange them in any other way. If firelogs are not installed per installation instructions, flame impingement and improper combustion may occur and result in soot and/or excessive production of carbon monoxide (CO). -
Page 56: Firelog Setup
Setup can take up to 1 hour to complete. Handle logs gently to avoid paint damage. Log placement is the same for NG and LP. The following items are included with the Driftwood Firelog set for the Wilderness 68 series fireplaces. Items supplied with Driftwood Firelog set... - Page 57 STEP 1: Nickle Strands Use your fingers to separate the nickel strands (supplied 2x20” long) as shown in the image below. It is recommended to cut the nickel strips into 10 equal strips to make it easier to separate them. Left: Nickel strands as supplied | Right: Nickel strands ready to use Place nickel strands on top of the burner holes.
- Page 58 STEP 4 The base of log #4 can be adjusted to fit the position shown in the pictures above (see “Log Base Position Adjustment” section on page 60 for details). STEP 5 STEP 6 STEP 7 The base of log #7 can be adjusted to fit the position shown in the pictures above (see “Log Base Position Adjustment” section on page 60 for details).
- Page 59 STEP 9 STEP 10 STEP 11: Charcoal (Optional) Cover the remainder of the burner with provided charcoals. Do not cover any burner holes. Maintain minimum 1-inch clearance around the pilot behind pilot hood. WARNING: For safety and optimal fireplace function, keep 1 inch around the pilot (behind pilot hood) completely clear of any media or debris.
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Page 60: Log Base Position Adjustment
Log Base Position Adjustment... -
Page 61: Adjustment Instructions
Adjustment Instructions NOTE: The following images are for illustrative purposes only. Instructions apply to Front, Corner, and Three Sided models. - Page 64 Log Base Aeration...
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Page 65: Operation
Operation WARNING – Read these instructions carefully before lighting the fireplace. Four operation options are available for use with the fireplace: 10-Button Remote Control Handset (default option, always included with the fireplace) Puck Handset (optional accessory) Wall Switch (optional accessory) ... -
Page 66: Puck Handset
Turning the Fireplace On 1. Press the button until you hear continuous beeping, and a blinking series of lines confirms the start sequence has begun; release buttons. 2. Main gas flows once pilot ignition is confirmed. 3. The system automatically goes into Manual Mode after main burner ignition. NOTE: When pilot ignition is confirmed, motor turns automatically to maximum flame height. -
Page 67: Operating Instructions
Operating Instructions Instructions for operating the Puck Handset are shown below. Turning the Fireplace On/Off Firmly press and hold the button until two short beeps confirms the start sequence has begun; release button. OFF: Firmly press the button. Increase/Decrease Flame Height INCREASE: To increase flame height, press and hold... -
Page 68: Wall Switch
Wall Switch Control Option Radio Frequency Power Supply Wall Switch IMPORTANT: For safety/communication purposes, the 10-button handset must be located within 26 feet of the receiver. Operating Instructions Turning the Fireplace On/Off ON: Press and hold the ON-OFF button until two short beeps confirms the start sequence has begun;... -
Page 69: Myfire App
To download the MyFire app, search “MyFire” at the Apple App Store or Google Play. Operating Instructions For setup and operating instructions of the MyFire app, see the Homeowner’s Fireplace Operation Manual, or visit the Ortal website or www.myfireapp.com. MyFire Wi-Fi Box The MyFire Wi-Fi router box provides the Wi-Fi connection that allows the MyFire App to operate the fireplace. -
Page 70: Fireplace Maintenance
Submerged Parts Do not use the fireplace if any part has been under water, or if you suspect that it may have been under water. The Ortal dealer service technician must inspect and, if necessary, replace any parts of the control system and any gas controls which have been under water. - Page 71 © Ortal 202 Version 2.1, May 2023 SKU: KPMANWILD68V2.1 Ortal USA 2152 Citygate Dr., Columbus, OH 43219 T: (818) 238-7000 | F: (818) 678-0541 info@ortalheat.com | www.ortalheat.com...
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