Wilson Electronics WILSONPRO ENTERPRISE 1398 Installation Manual

In-building cell signal amplifier with multi-tower targeting (mtt) technology

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A Wilson Electronics Brand
ENTERPRISE 1398
In-Building Cell Signal Amplifier with
Multi-Tower Targeting (MTT) Technology
Installation Guide
wilsonpro.com
866.294.1660

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Summary of Contents for Wilson Electronics WILSONPRO ENTERPRISE 1398

  • Page 1 A Wilson Electronics Brand ENTERPRISE 1398 In-Building Cell Signal Amplifier with Multi-Tower Targeting (MTT) Technology Installation Guide wilsonpro.com 866.294.1660...
  • Page 2: Table Of Contents

    Index Package Contents About The Enterprise 1398 Key Features Installation Diagram Mounting Specifications Menu System WilsonPro Cloud Local Amplifier Configuration Utility Safety Guidelines Specifications Warranty...
  • Page 3: Package Contents

    Package Contents Enterprise 1398 SKU 460072 Enterprise 1398 Amplifier (wall mount), External Hinged Antenna & Power Supply Enterprise 1398 SKU 461072 Enterprise 1398 Amplifier (rack mount), External Hinged Antenna & Power Supply ENTERPRISE 1398 IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 4 Enterprise 1398 In-Building Cell Signal Amplifier System Optimized mid-band 5G (3.45-3.98 GHz) in any building (excludes CBRS frequencies). After configuration, the Time Division Duplex (TDD) automatically syncs to the carrier network. 2X 200 MHz filtered, independent frequency paths supporting up to 400 MHz of total bandwidth (or 200 MHz 2x2 MIMO).
  • Page 5: About The Enterprise 1398

    The Enterprise 1398 is the newest C-band 5G amplifier solution from WilsonPro. The enterprise-grade amplifier is compatible with the mid-band 5G frequency operating at 3.45 - 3.98 GHz and is an excellent upgrade for existing WilsonPro systems to support additional 5G coverage. After configuring the Enterprise 1398’s TDD modem, it will automatically synchronize, instantly amplifying the C-band signal and requires no additional backhaul to extend 5G right away.
  • Page 6: Key Features

    Key Features WilsonPro Cloud: Remote system monitoring. Connects to WilsonPro Cloud service via internal, pre-activated LTE modem or Ethernet. Extended Dynamic Range (XDR) for continuous connectivity: XDR lets the Enterprise 1398 system work with an incoming signal and never shuts down due to a strong outside signal. TDD Synchronization: After configuration, the Time Division Duplex automatically syncs the 1398 to the carrier network which instantly amplifies C-band signal and requires no additional backhaul to...
  • Page 7: Installation Diagram

    Installation Diagram 2x2 MIMO Both MAIN and AUX paths amplifying the same frequencies for enhanced data rates. 200 MHz total bandwidth. Outside 2x2 MIMO Antenna 3450-3980 MHz Cell Tower Inside 2x2 MIMO Antenna Amplifier Note: A Wilson Lightning Surge Protector is recommended for all building installations. Make sure the protector is installed outside the building at point of entry connected to a suitable ground and in line between the Outside Antennas and the Signal Amplifier.
  • Page 8 INSTALLATION DIAGRAM cont.) SISO Both MAIN and AUX paths each amplifying distinct frequencies (200 MHz each path) for up to 400MHz total bandwidth. Outside Antennas Inside Antenna Amplifier Note: A Wilson Lightning Surge Protector is recommended for all building installations. Make sure the protector is installed outside the building at point of entry connected to a suitable ground and in line between the Outside Antennas and the Signal Amplifier.
  • Page 9: Mounting Specifications

    Mounting Specifications Wall Mounting Installation (for most situations) Fasten a sheet of 4’x4’x ¾” plywood utilizing 4 x 3/16”x 3” toggle bolts with a minimum tensile rating of 35 lbs, then use 4x #12 x¾” Pan Head Wood Screws or ½” x 2” lag screws to secure the booster to the plywood.
  • Page 10: Rack Mounting Installation

    MOUNTING SPECIFICATIONS cont.) Rack Mounting Installation Mount to EIA Standard 19” Server Rack (compliant with EIA-310-D) with 4 standard #10 or #12 cage Screws and Nuts. Please reference the below diagram: Standard #10 or #12 Cage Screws & Nuts EIA Standard 19” Server Rack WARNING: Proper installation environment to reduce risks related to the environment, the unit must be installed indoors only.
  • Page 11: Post-Install Setup

    Post-Install Setup The Enterprise 1398 system is designed with advanced internal programming, which allows it to automatically adjust for a variety of conditions, including the added functionality, alerts, and troubleshooting of an enhanced cloud management and monitoring solution. Once the AC power cable and antenna cables are connected, scan the QR code on the Quick Registration Card to add the amplifier to your WilsonPro Cloud account.
  • Page 12: Menu System

    Menu System The Enterprise 1398 takes about 3 minutes to boot up. Once boot up is complete, the home screen will appear, showing the amplification and status of each band. Home Screen Start Up Screen Band Menu Color Description Green indicates that a band is operating correctly with maximum allowable gain.
  • Page 13 (MENU SYSTEM cont.) Red indicates a band has been shut down because of a severe oscillation condition or repeated oscillation. Reposition antennas (increase separation between indoor and outdoor antennas, and point in opposite directions) and then reboot (turn the unit off &...
  • Page 14: Settings Screen

    (MENU SYSTEM cont.) Settings Screen Tap ‘Settings Icon’ in the lower right corner to view the Settings Screen. There are 5 Settings Screens represented by “tabs”. Tap the tab heading to view each Settings Screen. General settings below. NOTE: Bands and Ports are disabled or enabled from the Cloud or Local Amplifier Configuration Utility only.
  • Page 15 (MENU SYSTEM cont.) Ethernet Settings Tab Modem Settings Tab ENTERPRISE 1398 IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 16 (MENU SYSTEM cont.) Cloud Communication Settings Tab NOTE: The Reset Local Comm button is used in case the user has configured the amplifier such that the Local Amplifier Configuration Utility (LACU) is not accessible, e.g., if the communication preferences are set to “LTE Only” or the LACU password needs to be reset.
  • Page 17 (MENU SYSTEM cont.) Band-Status Screens To view specific band information (such as the strength of the received uplink & down- link signal, outside signal strength, and amplifier gain status) tap the desired band on the home screen. Oscillation Example NOTE: If the reduced gain due to oscillation is greater or equal to 60dB, the condition will be displayed as Green and no action is necessary.
  • Page 18 (MENU SYSTEM cont.) Shutdown Example Connectivity Status Screens The three icons in the upper right provide status related to the Ethernet connection, Cloud connection, and USB device (if inserted). Ethernet-Status Icon IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1398...
  • Page 19 (MENU SYSTEM cont.) Cloud-Status Icon TDD-Status Icon ENTERPRISE 1398 IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 20 (MENU SYSTEM cont.) Cellular Network Scan The Cellular Network Scan screen provides RSRP (Reference Signal Received Power) and RSRQ (Reference Signal Received Quality) for the major cellular carriers in U.S. and Canada that support C-Band, measured at the indoor antenna ports (after the signal has been amplified).
  • Page 21: Wilsonpro Cloud

    WilsonPro Cloud The cloud-based platform for remote monitoring & control of cellular signal amplifiers Enterprise 1398 connects to WilsonPro Cloud via the internet, through a standard RJ-45 “hardwired” Ethernet connection or via LTE connection through the outside antenna. The default setting is “Ethernet Preferred” (gives priority to Ethernet, but will switch to LTE if Ethernet is not connected).
  • Page 22 (WILSONPRO CLOUD cont.) Customer Dashboard You can quickly check the status of all of your amplifiers from the Dashboard summary screen. Adding a Customer To create a new customer from the Dashboard screen, click on Add Customer. NOTE: If you don’t already have a WilsonPro Cloud account at cloud.wilsonpro.com, call 1-888-923-4448, Monday-Friday 8am-5pm MT.
  • Page 23 (WILSONPRO CLOUD cont.) Enter information for Customer (business/organization). After clicking on Save the new customer will appear on the dashboard page. Adding Customer Location To Add Location, click on the button and click Add Location. ENTERPRISE 1398 IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 24 (WILSONPRO CLOUD cont.) Enter Location Name and Primary Contact (notification recipient) information and click save. NOTE: Fields with red asterisks are required. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1398...
  • Page 25: Adding An Amplifier

    (WILSONPRO CLOUD cont.) Adding an Amplifier To add a amplifier, click on the button on desired location and click View to open location summary page. Click on Add Amplifier and enter the amplifier serial number, MAC address and amplifier name. An example: 1st Floor Lobby. ENTERPRISE 1398 IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 26 (WILSONPRO CLOUD cont.) Adding a Monitor If a Monitor has not been created, click on Add Monitor. Installer/Integrator can assign monitors to track the performance of the amplifier(s). Alert priorities can be set to low, medium or high. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1398...
  • Page 27 (WILSONPRO CLOUD cont.) Amplifier Metrics Now that the amplifier(s) have been added to the location, click button and click VIEW to view details about the amplifier. ENTERPRISE 1398 IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 28 (WILSONPRO CLOUD cont.) On the Amplifier Details page, Filter, TDD, Band, Inside Antenna, and Ethernet settings can be viewed and configured. External Cellular Network C-band information can be viewed, as well as Alerts. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1398...
  • Page 29 (WILSONPRO CLOUD cont.) The amplifier’s Filters, including setting MIMO vs SISO mode, is done by editing the Filter Configuration. Both the “MAIN” and “AUX” paths can be independently configured via 2 X 100MHz filters per path, for up to 400MHz of total bandwidth (or 200MHz of 2X2 MIMO).
  • Page 30 (WILSONPRO CLOUD – AMPLIFIER METRICS cont.) In the Band Details section, C-Band history for each Antenna can be viewed by clicking button, by each band, and then click View History. The Band History screen provides performance and signal level histories. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1398...
  • Page 31 (WILSONPRO CLOUD – AMPLIFIER METRICS cont.) Also in the Band Details section, the MAIN Antenna and AUX Antenna can be Enabled or Disabled from the Band Details by clicking the button and click Disable. Active and acknowledged alerts can be viewed in the Alert section. To view alert history click and then click View History.
  • Page 32 (WILSONPRO CLOUD – AMPLIFIER METRICS cont.) The Enterprise 1398 defaults to traditional RF Server Mode for its indoor antennas. If connecting the amplifier with a Zinwave DAS for fiber connectivity, the Inside Antenna can be configured for Zinwave Server Mode. The Enterprise 1398 Ethernet settings can be configured from this section.
  • Page 33: Local Amplifier Configuration Utility

    Local Amplifier Configuration Utility If you want to view or modify the amplifier configuration settings directly on the amplifier, this utility was created to help you. With this utility, you can change Communication Preferences and Ethernet settings, as well as Enable/Disable bands and ports.
  • Page 34 (LOCAL AMPLIFIER CONFIGURATION UTILITY cont.) Type wilsonproconfig into the web browser. A login will be displayed, type the following: Username: admin – Password: admin You can navigate through the site by clicking on the Settings , Status , Network Scanner icons located on the left then selecting AMPLIFIER, COMMUNICATIONS or SYSTEM.
  • Page 35 (LOCAL AMPLIFIER CONFIGURATION UTILITY cont.) Click on then AMPLIFIER. MAIN and AUX antenna ports, C-Band filters, and Cellular Network signal source can be configured. Both the MAIN and AUX paths can be independently configured via 2X 100MHz filters per path, for up to 400MHz of total bandwidth (or 200MHz of 2x2 MIMO).
  • Page 36 (LOCAL AMPLIFIER CONFIGURATION UTILITY cont.) Click on then COMMUNICATIONS, Communication Preferences, Ethernet Settings, and TDD Settings can be made here. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1398...
  • Page 37 (LOCAL AMPLIFIER CONFIGURATION UTILITY cont.) Click on then SYSTEM, set password for local amplifier (this password is unrelated to WilsonPro Cloud Service), reboot amplifier and restore system to factory default. Click on then AMPLIFIER, view overall status of amplifier, WilsonPro Cloud, LTE connection, Ethernet connection, USB connection and power levels for each port.
  • Page 38 (LOCAL AMPLIFIER CONFIGURATION UTILITY cont.) Click on then SYSTEM, view overall system details. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1398...
  • Page 39 (LOCAL AMPLIFIER CONFIGURATION UTILITY cont.) Click on to use the Cellular Network Scan feature which provides RSRP (Reference Signal Received Power) and RSRQ (Reference Signal Received Quality) for the major cellular carriers in U.S. and Canada that support C-Band, measured at the indoor antenna ports (after the signal has been amplified).
  • Page 40 (LOCAL AMPLIFIER CONFIGURATION UTILITY cont.) Troubleshooting Local Amplifier Configuration Utility Using the LCD screen on the amplifier to find the IP Address You can use the LCD screen on the amplifier to find the IP Address of the Ethernet connection after the laptop is connected. This IP Address can be used instead of “wilsonproconfig”.
  • Page 41: Safety Guidelines

    To uphold compliance with network protection standards, all active cellular devices must maintain at least 6 feet of separation distance from Panel and Dome antennas. Use only the power supply provided in this package. Use of a non-Wilson Electronics product may damage your equipment.
  • Page 42: Specifications

    (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by Wilson Electronics LLC could void the authority to operate this equipment. This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).
  • Page 43: Warranty

    MARKETING APPROVAL: Installer and end customer hereby grants to Wilson Electronics the express right to use installers or end customers company logo in marketing, sales, financial, and public relations materials and other communications solely to identify Customer as a Wilson Electronics customer.
  • Page 44 3301 East Deseret Drive, St. George, UT www.wilsonpro.com | support.wilsonpro.com Copyright © 2024 Wilson Electronics. All rights reserved. Wilson Electronics products covered by U.S. patent(s) and pending application(s) For patents go to: weboost.com/us/patents THIS PRODUCT CONFORMS TO UL/CSA STD 62368-1 FOR US AND CANADA NOT AFFILIATED WITH WILSON ANTENNA GDE000625_Rev03_12.09.24...

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