Confirming That The Blackberry Device Software Upgrade Process Completed Successfully; Upgrading The Blackberry Device Software At A Central Computer - Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE Upgrade Manual

Upgrade Guide
2. Consider providing the following instructions in the email message:
• Connect your BlackBerry device to your computer.
• Do not disconnect your BlackBerry device from your computer until the upgrade process completes.
• If prompted, type your BlackBerry device password. Click Next.
• If your BlackBerry device uses a serial connection, complete the instructions on the screen.
• If prompted, select the Provision the device during the loading process option, and select the messaging server
on which your user account is located.
Confirming that the BlackBerry Device Software upgrade process completed
successfully
Verify that the upgrade from BlackBerry Device Software Version 4.0 or later completed
successfully
1. In the BlackBerry® Manager, in the left pane, click a BlackBerry® Enterprise Server.
2. In the Users list, click a user.
3. In the lower pane, verify the BlackBerry® Device Software version.
When you upgrade the BlackBerry Device Software, the version of the BlackBerry Device Software on the BlackBerry
device does not update immediately in the BlackBerry Manager. You might have to wait for a short period of time while
the BlackBerry Configuration Database synchronizes the version of the BlackBerry Device Software that displays in the
BlackBerry Manager with the version of the BlackBerry Device Software that is installed on the BlackBerry device.
Verify that the upgrade from BlackBerry Device Software Version 3.6 completed successfully
> Instruct users to perform the following actions:
• On the BlackBerry® device, in the device options, click About.
• Confirm the version.

Upgrading the BlackBerry Device Software at a central computer

If you want to upgrade the BlackBerry® Device Software for users, or if you want users to upgrade their BlackBerry devices
at a central location, you can upgrade the BlackBerry Device Software at a central computer.
Advantages
• You can monitor the software upgrade process at the
central computer.
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Upgrading the BlackBerry Device Software at a central computer
Disadvantages
• You cannot make users upgrade the BlackBerry Device
Software.