Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE Upgrade Manual page 5

Restore the BlackBerry Configuration Database....................................................................................................................
9 Upgrading the BlackBerry Device Software..................................................................................................................
Permitting users to upgrade the BlackBerry Device Software from their computers.......................................................
Configure a network drive......................................................................................................................................................
Save the BlackBerry Device Software installation files to the network drive................................................................
Verify the version of the application loader tool................................................................................................................
Pushing the BlackBerry Desktop Software or BlackBerry Device Manager installation files to users' computers
....................................................................................................................................................................................................
Synchronizing wireless data automatically.........................................................................................................................
Create the BlackBerry Device Software upgrade instructions for BlackBerry device users........................................
Confirming that the BlackBerry Device Software upgrade process completed successfully......................................
Upgrading the BlackBerry Device Software at a central computer....................................................................................
Configure a network drive......................................................................................................................................................
Save the BlackBerry Device Software installation files to the network drive................................................................
Create a software configuration for the BlackBerry Device Software............................................................................
Assign the software configuration to a user account........................................................................................................
Upgrade the BlackBerry Device Software at a central computer....................................................................................
Verify that the BlackBerry Device Software upgrade at a central computer completed successfully.......................
Pushing the BlackBerry Device Software and the BlackBerry Desktop Software to users' computers.........................
Configure a network drive......................................................................................................................................................
Save the BlackBerry Device Software installation files to the network drive................................................................
Save the BlackBerry Desktop Software installation files to the network drive.............................................................
Synchronizing wireless data automatically.........................................................................................................................
Send the installation files for the BlackBerry Desktop Software and the BlackBerry Device Software to users using
a third-party application........................................................................................................................................................
Confirming that the BlackBerry Device Software upgrade process completed successfully......................................
10 Troubleshooting the BlackBerry Device Software upgrade process........................................................................
When users click the link to the application loader tool in the upgrade instructions, the upgrade process does not
start................................................................................................................................................................................................
11 Glossary................................................................................................................................................................................
12 Legal notice..........................................................................................................................................................................
42
45
45
46
46
46
46
47
47
48
48
49
49
49
50
50
50
51
51
51
52
52
52
53
55
55
57
61