Email Us Chat with Live Agent Give Us a Call help@vivo-us.com www.vivo-us.com 309-278-5303 ext. 1 Assembly Video Available Navigate to the middle of the product page to watch as our product specialists walk you through the assembly process. www.vivo-us.com/products/mount-e-fd75c WATCH NOW...
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User Guide Assembly Remote & Installation Setup & Use pg.9-23 pg.24-27 Amazon Alexa & Tuya App Google Home Setup & Use Voice Controls pg.29-37 pg.25-27...
Returns: We offer a hassle-free 30 day return on all products. Contact customer support at 309-278-5303 or help@vivo-us.com. Please note: For items ordered in error or no longer needed, the return shipping charges will be at the buyer’s expense. Product Specific Warnings: WARNING: CHOKING HAZARD SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS.
Package Contents A (x1) B (x1) C (x1) D (x2) Mount Center Plate Template VESA Bracket E (x2) F (x1) G (x1) H (x1) Bracket Rail Left Cover Right Cover Power Adapter I (x2) J (x1) K (x4) L (x3) Mounting Remote Cable Tie...
Included Hardware & Tools - Con’t M-C (x4) M-D (x4) M-E (x4) M-F (x4) M6x30mm M8x35mm D8 Washer Small Spacer Screw Screw M-G (x4) T-A (x1) T-B (x1) Large Spacer 3mm Allen 4mm Allen Wrench Wrench Tools Needed: Phillips Drill Pencil Adjustable Screwdriver...
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Assembly STEP 1 Plug the Mount (A) into a power source using the Power Adapter (H). Use Remote (J) to unfold Mount (A). Unplug the Mount. Remote may need to be paired before use. Go to Page 26 for pairing instructions. **Warning** Keep hands clear of moving mount to prevent injury.
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STEP 2 Attach Mounting Extensions (I) to Mount (A) using M6x16mm Screws (S-C), D6 Washers (S-E), and M6 Lock Nut (S-G). Tighten with 4mm Allen Wrench (T-B) and Wrench. Raised Hole Make sure the Raised Holes are facing away from the Mount.
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***Please Read Before Proceeding*** Mounting Surface Options Check your mounting surface and choose the corresponding option below.
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Option 1: Wood Joist Installation STEP 3 Identify wood joists in ceiling using a stud finder. Position Template (C) as shown and mark holes accordingly. Make sure the arrow on the Template points towards the end that will have your TV. Pre-Drilling Instructions Drill mounting holes using infographic below Drill Bit:...
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STEP 4 Raise the Mount Assembly so the ST6.3x55mm Screws (W-A) fit through the Keyhole Slots of the Mount Extensions (I). Turn Mount Assembly until supported by Screws. Keyhole Slot Secure Mount Assembly using the remaining ST6.3x55mm Screws (W-A), M6 Washers (W-C). Tighten all Screws with a socket wrench.
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Option 2: Solid Wood Installation STEP 3 Position Template (C) in desired location and mark mounting holes. Make sure the arrow on the Template points towards the end that will have your TV. Pre-Drilling Instructions Drill mounting holes using infographic below. Drill Bit: 3/16”...
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STEP 4 Raise the Mount Assembly so the ST6.3x55mm Screws (W-A) fit through the Keyhole Slots of the Mount Extensions (I). Turn Mount Assembly until supported by Screws. Keyhole Slot Secure Mount Assembly using the remaining ST6.3x55mm Screws (W-A), M6 Washers (W-C). Tighten all Screws with a socket wrench.
Option 3: Concrete Installation STEP 3 Position Template (C) in desired location and mark mounting holes. Make sure the arrow on the Template points towards the end that will have your TV. Pre-Drilling Instructions Drill mounting holes using infographic below. Drill Bit: 3/8”...
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STEP 4 Raise the Mount Assembly so the ST6.3x55mm Screws (W-A) fit through the Keyhole Slots of the Mount Extensions (I). Turn Mount Assembly until supported by Screws. Keyhole Slot Secure Mount Assembly using the remaining ST6.3x55mm Screws (W-A), M6 Washers (W-C). Tighten all Screws with a socket wrench.
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STEP 5 Attach Bracket Rails (E) to Center Plate (B) using M6x25mm Screws (S-D), D6 Washers (S-E), M6 Nuts (S-F) and a wrench. Make sure the hole at the end of the Bracket Rail is facing toward the Center Plate. Loosen the top two preinstalled Screws (B1) of the Center Plate (B) using a Phillips screwdriver, leaving a gap between the head of the Screw and the Center Plate.
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STEP 6 Slide VESA Brackets (D) onto Bracket Rails (E). Attach M4x8mm Screws (S-B) to Bracket Rails (E) using 3mm Allen Wrench (T-A). STEP 7 Slide VESA Brackets (D) to align to the holes on the back of your TV. Make sure the Center Plate (B) is centered between the Brackets.
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STEP 7 - Cont’d Attach VESA Assembly to TV using appropriate Mounting Screws (M-A through M-D), D8 Washers (M-E), and Spacers (M-F, M-G). Flat Back TV Non-Flat Back TV Make sure the loosened Screws (B1) on the Center Plate (B) are facing the top of your TV.
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STEP 8 Place the TV Assembly on the Mount (A) by lining up the loosened top Screws and inserting into Mounting Slots at desired height. Mounting Slots 2 Person Mounting Recommended ≥1”(25mm) Two height options are Clearance between your TV and the ceiling available on the Mount.
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STEP 9 Remove adhesive backing from Cable Clips (L) and place them on the Mount (A) where desired. Run the TV cable along the Mount. STEP 10 Plug Mount (A) into power source with Power Adapter (H).
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STEP 10 - Cont’d Attach Left and Right Covers (F,G) to the base of Mount (A) as shown . STEP 11 Adjust your TV as desired. Adjust the screws as shown to level the display.
Remote Control Manual Stop Downward Upward Movement Movement Recall Memory Recall Memory Position 1 Position 2 mem1 mem2 Requires 2x Memory Button 1 Memory Button 2 AAA Batteries (not included) First Time Use 1. Install two AAA batteries (not included) in the Remote. 2.
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Functions and Features Save & Recall Memory Settings To save a certain location to memory, press and hold the buttons for 1 seconds. The mount will beep, indicating the position has been saved to memory. To recall memory locations, press and the TV mount will automatically adjust to saved memory location of the corresponding memory button.
Mount. If so, plug the Power Adapter into a power source. If there is no buzzer tone or red light power indication, please contact us at 309-278-5303 or help@vivo-us.com to replace the Power Adapter. If the problem persists with the replacement Power Adapter, contact us to replace the product.
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Tuya App | Basic Functions UPWARD MOVEMENT STOP DOWNWARD MOVEMENT MEMORY MEMORY SET 1 RECALL 1 MEMORY MEMORY SET 2 RECALL 2 MEMORY MEMORY SET 3 RECALL 3 Standard Operation Using Arrow Keys UP: Tap the button to move the TV upward toward the ceiling. Press the button to stop the motion.
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Setting Up & Creating an Account TURN ON WIFI CREATE ACCOUNT Open Tuya Smart App and select Sign-Up from Before you begin, ensure that Wifi is switched on your phone. start screen. Follow on screen prompts. If Mount will not appear, quick press the mem2 button 5 times to disconnect from the app.
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Pairing to Mount - Cont’ d CONNECT TO WIFI CONNECTION SCREEN If Wifi connection was successful, Select your Wifi from available list connection to your TV mount will and enter password to enable mount begin. Please allow 10-60 seconds for access.
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Unpairing Mount from App From the Home screen, locate your TV mount, then long press to open device options. Select Remove Device at the bottom of the screen to unpair the mount from your app. OR quick press the mem2 button 5 time. Two beeps are emitted signaling the mount is disconnected from the app.
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Syncing Other Mobile Devices To allow other mobile devices to control the TV mount, you will need to first create in the Home app and then invite other users to your Home. HOME MANGEMENT CREATE A HOME Select the ME ( ) icon to navigate to the Tap Create A Home to proceed.
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INVITE OTHER MEMBERS JOINING A HOME Tap Add Member and choose an Once app is installed and registered, invitation method. New users will new user will tap the ME ( ) icon on receive link to download Tuya Smart the bottom right. From that screen, tap app with an invitation code to join your Home Management and then Join a Home.
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Setting Up Amazon Alexa DOWNLOAD AMAZON ALEXA APP SIGN IN First, download the Amazon Alexa app Click "Sign in with Amazon". from the app store or Google Play. Once installed, return to the Tuya app and click on "me" in the bottom right corner, and click the "Alexa".
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Setting Up Google Home DOWNLOAD GOOGLE HOME APP LINK First, download the Google Home app Click "Link with Google Assistant" to from the app store or Google Play. Once launch the Google Home app. installed, return to the Tuya app and click on "me"...
Voice Controls Commands Amazon Alexa Google Home Upward Movement Alexa, set <devicename> to up OK Google, set , <deviceName> to up Downward Alexa, set <devicename> to down OK Google, set <deviceName> to Movement down Stop Alexa, set <devicename> to stop OK Google, set <deviceName>...
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Need Help? We’re Here For You Monday-Friday from 7am-7pm CST Saturday 8am-4pm CST Email Us Chat with Live Agent Give Us a Call help@vivo-us.com www.vivo-us.com 309-278-5303 ext. 1 FOR MORE GREAT VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: WWW.VIVO-US.COM VIVO-us @vivo_us @VIVOus VIVO...
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