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Summary of Contents for Vivo MOUNT-E-WM075/W
- Page 1 Electric Swing TV Wall Mount SKU:MOUNT-E-WM075/W Instruction Manual Assembly Video & Product Info www.vivo-us.com/products/mount-e-wm075...
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- Page 3 7AM - 7PM Monday-Friday Give us a Call: Chat Us: Email Us: 309-278-5303 www.vivo-us.com help@vivo-us.com We’re Here for You! Our customer-minded support team is here for YOU, Monday-Friday 7am-7pm CST. We offer immediate assistance with rapid response times from customer service agents and product techncians to...
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Page 4: Tools Needed
If you do not understand these directions, or if you have any doubts about the safety of the installation, please contact our product support team at 309-278-5303 or help@vivo-us.com for further assistance. Check carefully to make sure there are no missing or defective parts. - Page 5 User Guide Assembly & Installation Remote | Setup & Use pg. 19-21 pg.7-17 Troubleshooting pg. 23-25...
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Page 6: Package Contents
Package Contents A (x1) B (x1) C (x2) Mount Template VESA Bracket F (x1) D (x1) E (x1) Power Cord Top Cover Bottom Cover G (x1) H (x5) Remote Strap Included Hardware & Tools M-A (x4) M-B (x4) M-C (x4) M-D (x4) M6x14 Screw M8x16 Screw... -
Page 7: Assembly And Installation
Assembly & Installation... - Page 8 ASSEMBLY STEPS STEP 1 Temporarily plug Power Cord (F) into Mount (A) and then into an AC outlet. While holding Mounting Arm, use Remote (G) to unfold the Mounting Plate until it is 90 degrees to the arm. Then remove the Power Cord. Mounting Mounting Plate...
- Page 9 STEP 2 Cont’d Calculate the Length of Adjustment Measure the length of the TV and put the measurement into the following calculation. A sample equation using a 43” TV as an example: 43” ÷ 2 + 13” = 34.5” Length of TV (L): Adjusted Length (X): 13”...
- Page 10 STEP 3 Option 1: Wood Stud Mounting Use a studfinder to locate the stud in the wall where you will mount the assembly. Place Template (B) over the stud and use Level (T-B) to align, and mark drilling locations. Left Swing Right Swing Mount will swing to the left.
- Page 11 Wood Stud - Cont’d Insert one ST6.3x55 Screws (W-A) into the top-middle hole, leaving 7mm of threads exposed. Slide Mount (A) onto the screw. Secure to the wall using ST6.3x55 Screws (W-A) and M6 Washers (W-C). Proceed to STEP 4 on Page 13...
- Page 12 Option 2: Concrete/Brick Wall Mounting Place Template (B) on the wall in the desired location and use Level (T-B) to align, and mark drilling locations. Left Swing Right Swing Mount will swing to the left. Mount will swing to the left. To achieve this, use the right Template To achieve this, use the left Template holes.
- Page 13 Concrete/Brick - Cont’d Insert Concrete Anchors (W-B) into predrilled holes. Insert one ST6.3x55 Screws (W-A) into the top middle anchor, leaving 7mm of threads exposed. Slide Mount (A) onto the screw. Secure to the wall using ST6.3x55 Screws (W-A) and M6 Washers (W-C).
- Page 14 STEP 4 Assemble Top Cover (D) and Bottom Cover (E) to Mount (A). STEP 5 Using a Phillips screwdriver, loosen the safety screws on the back of VESA Brackets (C).
- Page 15 STEP 6 Attach the VESA Brackets (C) to the back of the TV using Screws (M-A through M-D), M8 Washers (M-E) and Spacers (M-F, M-G). Too Long Too Short...
- Page 16 STEP 7 Hang VESA Brackets (C) over Mount (A). Tighten safety screws on VESA Brackets to secure in place. STEP 8 Level the TV by adjusting the leveling screws ontop of VESA Brackets (C) using 4mm Allen Wrench (T-A) and Level (T-B).
- Page 17 STEP 9 Use Straps (H) to organize cables. STEP 10 Plug Power Cord (F) into Mount (A) and then into an AC outlet. Use Remote (G) to operate. ELECTRIC SHOCK RISK DO NOT open the Cover of the Mount to avoid risk of electrical shock.
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Page 19: Remote Control
Remote Control Setup & Use... - Page 20 REMOTE | OPERATION INSTRUCTIONS Stop Left Right Movement Movement Recall Memory Recall Memory Position 1 Position 2 Memory Button 1 Memory Button 2 Install two AAA batteries (not included) Pairing the Remote 1. Use a thin tool (such as a paperclip) to press the Pairing Button on the side of the Mount.
- Page 21 Save and Recall Memory To save a certain location to memory, press and hold the mem1 or mem2 buttons for 2 seconds. The Mount will beep, indicating the position has been saved to memory. To recall memory locations, press the 1 or 2 button.
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Page 23: Troubleshooting
Troubleshooting Remote & Mount Errors... - Page 24 Standard Troubleshooting PROBLEM SOLUTION Replace the batteries. If the problem is not resolved, Remote Control Range please contact us to replace the Remote. is Too Short Reset the system by following instructions under Abnormal Operation “Reset Mount” on page 17. If problem is not resolved, contact us to replace the product.
- Page 25 Range persists, reset the Mount following instructions under “Reset Mount” from page 17. If beeping still occurs, contact Customer Service for guidance at 309-278-5303 or help@vivo-us.com. 2 Beeps Sensor Indicates an Reset the Mount following instructions under “Reset Three times Operating Fault Mount”...
- Page 26 WHO WE ARE VIVO is more than a brand of ergonomic office furniture. We are a team of creative and innovative indivuduals working together to offer high quality, affordable ergonomic solutions. We think and work outside of the box to serve...
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Page 27: Need Assistance
Call Us: 309-278-5303 Average Resolution Time: 5m 4s Chat Us: www.vivo-us.com Average Resolution Time: < 15m Email Us: help@vivo-us.com Average Resolution Time: 1HR 8M 23% within < 15m 38% within <... - Page 28 LAST UPDATED: 06/26/2024 REV2 v1.0 Need Help? Get In Touch Monday-Friday from 7:00am-7:00pm CST help@vivo-us.com www.vivo-us.com 309-278-5303 Chat live with an agent! FOR MORE GREAT VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: WWW.VIVO-US.COM VIVO-us @vivo_us...
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