In no event shall ASRock Rack, its directors, officers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of...
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INTEL END USER SOFTWARE LICENSE AGREEMENT IMPORTANT - READ BEFORE COPYING, INSTALLING OR USING. LICENSE. Licensee has a license under Intel’s copyrights to reproduce Intel’s Software only in its unmodified and binary form, (with the accompanying documentation, the “Software”) for Licensee’s personal use only, and not commercial use, in connection with Intel-based products for which the Software has been provided, subject to the following conditions: (a) Licensee may not disclose, distribute or transfer any part of the Software, and You agree...
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U.S. GOVERNMENT RESTRICTED RIGHTS. The Software is a commercial item (as defined in 48 C.F.R. 2.101) consisting of commercial computer software and commercial computer software documentation (as those terms are used in 48 C.F.R. 12.212), consistent with 48 C.F.R. 12.212 and 48 C.F.R 227.7202-1 through 227.7202-4. You will not provide the Software to the U.S.
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ASRock Rack follows the green design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of ASRock Rack product is in line with global environmental regulations. In addition, ASRock Rack disclose the relevant in- formation based on regulation requirements.
Contents Chapter 1 Introduction Package Contents Specifications Unique Features Motherboard Layout Onboard LED Indicators I/O Panel Block Diagram Chapter 2 Installation Screw Holes Pre-installation Precautions Installing the CPU and Heatsink Installation of Memory Modules (DIMM) 2.4.1 DIMM Population for DDR4 2.4.2 DIMM Population for DDR4 and BPS Expansion Slots (PCI Express Slots) Jumper Setup...
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3.1.2 Navigation Keys Main Screen Advanced Screen 3.3.1 CPU Configuration 3.3.2 DRAM Configuration 3.3.3 Chipset Configuration 3.3.4 Storage Configuration 3.3.5 NVMe Configuration 3.3.6 ACPI Configuration 3.3.7 USB Configuration 3.3.8 Super IO Configuration 3.3.9 Serial Port Console Redirection 3.3.10 H/W Monitor 3.3.11 Runtime Error Logging 3.3.12 Network Stack Configuration 3.3.13 Intel SPS Configuration...
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3.6.1 BMC Network Configuration 3.6.2 System Event Log 3.6.3 BMC Tools Event Logs Exit Screen Chapter 4 Software Support Download and Install Operating System Download and Install Software Drivers Contact Information Chapter 5 Troubleshooting Troubleshooting Procedures Technical Support Procedures Returning Merchandise for Service...
In case any modifications of this manual occur, the updated version will be available on ASRock Rack website without further notice. Find the latest memory and CPU support lists on ASRock Rack website as well. ASRock Rack’s Website: www.ASRockRack.com About this motherboard technical support, please visit the website for specific information http://www.asrockrack.com/support/...
1.2 Specifications SP2C621D16HM3 Physical Status Form Factor Half-Width Dimension 6.75" x 21" (171.45 x 533.40 mm) Processor System Supports 3 Gen Intel® Xeon® Scalable Processors Socket Dual Socket P+ (LGA 4189) Thermal Design 270W Power (TDP) Chipset Intel® C621A System Memory...
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AMI UEFI BIOS; 256Mb SPI Flash ROM Features Plug and Play, ACPI 4.0 and above compliance wake up events, SMBIOS 3.3 and above, ASRock Rack Instant Flash Internal Connectors/Headers PSU connector 3 (8-pin, Micro-Hi 12V), 1 (19-pin, CM Board Standby Power...
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TPM header 1 (13-pin, SPI) VROC header SGPIO header HSBP SMbus header PMbus header IPMB header Clear CMOS 1 (contact pads) Others 1 IPMI_LED LED Indicators Standby Power 1 (3VSB) Fan Fail LED BMC Heartbeat Supported OS Microsoft® Windows® - Server 2016 (64 bit) - Server 2019 (64 bit) - Server 2022 (64 bit) Linux®...
. With this utility, press the <F6> key during the POST or the <F2> key to enter into the BIOS setup menu to access ASRock Rack Instant Flash. Just launch this tool and save the new BIOS file to the USB flash drive, floppy disk or hard drive, then update the BIOS only in a few clicks without preparing an additional floppy diskette or other complicated flash utility.
SP2C621D16HM3 1.6 I/O Panel No. Description No. Description UID Switch (UID1) LAN RJ-45 Port (IPMI_LAN1)* USB 3.2 Gen1 Ports (USB3_1_2) VGA Port (VGA1) LAN Port LED Indications *There are two LED next to the LAN port. Please refer to the table below for the LAN port LED indications.
SP2C621D16HM3 Chapter 2 Installation This is a ha lf-w idt h form factor (6.75" x 21") mot herboard. Before insta l ling t he motherboard, study the configuration of the chassis to ensure that the motherboard fits into it. Make sure to unplug the power cord before installing or removing the motherboard. Failure to do so may cause physical injuries and motherboard damages.
2.3 Installing the CPU and Heatsink 1. Before inserting the CPU into the socket, please check if the PnP cap is on the socket, if the CPU surface is unclean, or if there are any bent pins in the socket. Do not force to insert the CPU into the socket if above situation is found.
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SP2C621D16HM3 1. Before installing the heatsink, it needs to spray thermal interface material between the CPU and the heatsink to improve heat dissipation. 2. Illustration in this documentation are examples only. Heatsink or fan cooler type may differ. CPU Carrier...
2.4 Installation of Memory Modules (DIMM) This motherboard provides sixteen 288-pin DDR4 (Double Data Rate 4) DIMM slots in two groups, and supports Eight Channel Memory Technology (one DIMM per channel). 1. Before installing a memory module, make sure to turn off the computer and unplug the powercord from the power outlet to prevent damage to the memory module.
2.5 Expansion Slots (PCI Express Slots) There are 2 PCI Express slots on this motherboard. PCIE slot: PCIE1 (PCIE 4.0 x16 slot, from CPU0) is used for PCI Express x16 lane width cards. PCIE2 (PCIE 4.0 x16 slot, from CPU0) is used for PCI Express x16 lane width cards. Slot Generation Mechanical...
SP2C621D16HM3 2.6 Jumper Setup The illustration shows how jumpers are setup. When the jumper cap is placed on the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper is “Open”. The illustration shows a 3-pin jumper whose pin1 and pin2 are “Short” when a jumper cap is placed on these 2 pins.
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BIOS Recovery Jumper (3-pin BIOS_RECOVERY1) (see p.6, No. 55) Normal Mode (Default) Recover BIOS The illustration shows how jumpers are setup. When the jumper cap is placed on the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper is “Open”.
SP2C621D16HM3 2.7 Onboard Headers and Connectors Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Placing jumper caps over the headers and connectors will cause permanent damage to the motherboard. System Panel Header...
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Auxiliary Panel Header This header supports multiple (18-pin AUX PANEL1) functions on the front panel, (see p.6, No. 43) including the front panel SMB, internet status indicator and chassis intrusion pin. A. Front panel SMBus connecting pin (6-1 pin FPSMB) This header allows user to connect SMBus (System Management Bus) equipment.
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SP2C621D16HM3 Backplane PCI Express The header is used for the hot Hot-Plug Connector plug feature of HDDs on the CPU_HP_SCL (5-pin CPU1_ HSBP1) backplane. CPU_HP_SDA (see p.6, No. 40) P0_HP_ALERT_L Non Maskable Interrupt Please connect a NMI device Button Header to this header.
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Clear CMOS Pad This allows user to clear (CLRMOS1) the data in CMOS. To clear (see p.6, No. 53) CMOS, take out the CMOS battery and short the Clear CMOS Pad. CM Board Standby Power Connect this 19-pin header Headers to the PSU for +12VSB and +12VSB +12VSB...
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SP2C621D16HM3 System Fan Connectors Please connect fan cables to SENSOR (6-pin FAN1) the fan connectors and match FAN_SPEED_CONTROL (see p.6, No. 24) the black wire to the ground FAN_SPEED FAN_VOLTAGE (6-pin FAN2) pin. All fans support Fan (see p.6, No. 25) Control.
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Chassis Speaker Header Please connect the chassis +5VSB (4-pin SPEAKER1) speaker to this header. DUMMY (see p.6, No. 58) DUMMY SPEAKER Intelligent Platform This 4-pin connector is Management Bus Header used to provide a cabled No connect IPMB_SCL (4-pin IPMB1) base-board or front panel IPMB_SDA (see p.6, No.
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SP2C621D16HM3 With the introduction of the Intel VROC product, there are three modes of operation: HW key required Key features • Pass-thru only (no RAID) • LED Management Pass-thru Not needed • Hot Plug Support • RAID 0 support for Intel Fultondale NVMe SSDs •...
SP2C621D16HM3 2.8 Unit Identification purpose LED/Switch With the UID button, user can locate the server working on from behind a rack of servers. Unit Identification When the UID button on the purpose LED/Switch front or rear panel is pressed, (UID1) the front/rear UID blue LED indicator will be turned on.
2.9 M.2 SSD Module Installation Guide The Hyper M.2 Socket (M2_1/M2_2, Key M) supports type 2280 SATA3 6.0 Gb/s module or a M.2 PCI Express module up to Gen4 x4 (Gen4 x4 16GT/s x4). Installing the M.2 SSD Module Step 1 Prepare a M.2 SSD module and the screw.
SP2C621D16HM3 Chapter 3 UEFI Setup Utility 3.1 Introduction This section explains how to use the UEFI SETUP UTILITY to configure the system. The UEFI chip on the motherboard stores the UEFI SETUP UTILITY. Run the UEFI SETUP UTILITY when starting up the computer. Please press <F2> or <Del> during the Power- On-Self-Test (POST) to enter the UEFI SETUP UTILITY;...
3.1.2 Navigation Keys Please check the following table for the function description of each navigation key. Navigation Key(s) Function Description Moves cursor left or right to select Screens Moves cursor up or down to select items + / - To change option for the selected items <Tab>...
SP2C621D16HM3 3.2 Main Screen Once entering the UEFI SETUP UTILITY, the Main screen will appear and display the system overview. The Main screen provides system overview information and allows user- to set the system time and date.
3.3 Advanced Screen In this section, set the configurations for the following items: CPU Configuration, DRAM Configuration, Chipset Configuration, Storage Configuration, NVMe Configuration, ACPI Configuration, USB Configuration, Super IO Configuration, Serial Port Console Re- direction, H/W Monitor, Runtime Error Logging, Network Stack Configuration, Intel SPS Configuration, Intel(R) VMD Technology, Tls Auth Configuration and Instant Flash.
SP2C621D16HM3 3.3.1 CPU Configuration Intel SpeedStep Technology Intel SpeedStep technology allows processors to switch between multiple frequencies and voltage points for better power saving and heat dissipation. CPU turbo ratio can be fixed when Intel SpeedStep Technology set Disabled and Intel Turbo Boost Technology set En- abled.
Long Duration Maintained Configure the period of time until the CPU ratio is lowered when the Long Duration Power Limit is exceeded. Short Duration Power Limit Configure Package Power Limit 2 in watts. When the limit is exceeded, the CPU ratio will be lowered immediately.
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SP2C621D16HM3 Enhanced Halt State(C1E) Enable Enhanced Halt State (C1E) for lower power consumption. Hardware P-States Disable: Hardware chooses a P-state based on OS Request (Legacy P-States) Native Mode: Hardware chooses a P-state based on OS guidance Out of Band Mode: Hardware autonomously chooses a P-state (no OS guidance) AES-NI Use this item to enable or disable AES-NI support.
3.3.2 DRAM Configuration Enforce POR Enable to enforce POR restrictions for DDR4 frequency and voltage programming. DRAM Frequency If [Auto] is selected, the motherboard will detect the memory module(s) inserted and assign the appropriate frequency automatically. Numa Use this item to enable or disable Non Uniform Memory Access (NUMA). Volatile Memory Mode Select 1LM or 2LM mode for Volatile memory.
SP2C621D16HM3 ADDDC Sparing Enable or disable Memory Rank Sparing. Patrol Scrub Patrol Scrub is a background activity initiated by the processor to seek out and fix memory errors. The default value is [Enabled]. Data Scrambling for DDR4 Enable - Enables data scrambling for DDR4.
3.3.3 Chipset Configuration SPI/LPC TPM Switch Use this item to SPI/LPC TPM. MMCFG Base Use this item to select MMCFG Base. MMIO High Base Use this item to select MMIO High Base. MMIO High Granularity Size Use this item to select MMIO Granularity Size. Above 4G Decoding Enable or disable 64bit capable Devices to be decoded in Above 4G Address Space (only if the system supports 64 bit PCI decoding).
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SP2C621D16HM3 VT-d Intel Virtualization Technology for Directed I/O helps the virtual machine monitor better utilize hardware by improving application compatibility and reliability, and providing ad- ditional levels of manageability, security, isolation, and I/O performance. PCIe Hot Plug Use this item to enable or disable PCIe Hot Plug globally.
PCI-E ASPM Support (Global) This option enables or disables the ASPM support for all CPU downstream devices. PCIE2 ASPM Support This option enables or disables the ASPM support for all CPU downstream devices. OCP3 ASPM Support This option enables or disables the ASPM support for all CPU downstream devices. SLIM2/SLIM1 ASPM Support This option enables or disables the ASPM support for all CPU downstream devices.
SP2C621D16HM3 3.3.4 Storage Configuration SATA Controller Use this item to enable or disable SATA Controllers. SATA/M.2_SATA Mode Selection Identify the SATA port is connected to Solid State Drive or Hard Disk Drive. SATA ALPM SATA Aggressive Link Power Management allows SATA devices to enter a low power state during periods of inactivity to save power.
SP2C621D16HM3 3.3.6 ACPI Configuration PCIE Devices Power On Allow the system to be waked up by a PCIE device and enable wake on LAN. Ring-In Power On Use this item to enable or disable Ring-In signals to turn on the system from the power- soft-off mode.
SP2C621D16HM3 3.3.8 Super IO Configuration Serial Port 1 Configuration Use this item to set parameters of Serial Port 1 (COM1). Serial Port Use this item to enable or disable the serial port. Change Settings Use this item to select an optimal setting for Super IO device.
3.3.9 Serial Port Console Redirection COM1 / SOL Console Redirection Use this option to enable or disable Console Redirection. If this item is set to Enabled, select a COM Port to be used for Console Redirection. Console Redirection Settings Use this option to configure Console Redirection Settings, and specify how the computer and the host computer to which are connected exchange information.
SP2C621D16HM3 Bits Per Second Use this item to select the serial port transmission speed. The speed used in the host computer and the client computer must be the same. Long or noisy lines may require lower transmission speed. The options include [9600], [19200], [38400], [57600] and [115200].
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Redirect After POST When Bootloader is selected, then Legacy Console Redirection is disabled before booting to legacy OS. When Always Enable is selected, then Legacy Console Redirection is enabled for legacy OS. Default setting for this option is set to Always Enable. Serial Port for Out-of-Band Management/Windows Emergency Management Services (EMS) Console Redirection EMS...
SP2C621D16HM3 3.3.10 H/W Monitor In this section, it allows user to monitor the status of the hardware on the system, includ- ing the parameters of the CPU temperature, motherboard temperature, CPU fan speed, chassis fan speed, and the critical voltage.
3.3.11 Runtime Error Logging System Error Use this item to enable or disable System Error feature. When it is set to [Enabled], it allows user to configure Memory Error and PCIE Error log features. WHEA Support Use this item to enable or disable Windows Hardware Error Architecture. S/W Error Injection Support When it is set to [Enabled], S/W Error Injection is supported by unlocking MSR Ox790.
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SP2C621D16HM3 PCIE Uncorrected Error Enable Use this item to enable or disable PCIe Uncorrectable errors. PCIE Fatal Error Enable Use this item to enable or disable PCIe Ftal errors.
3.3.12 Network Stack Configuration Network Stack Enable UEFI network stack can prevents user from performing single-user network boots and network installation. If disabled, the host does not use the network interface. IPv4 PXE Support Enable IPv4 PXE Boot support. If disabled, IPv4 PXE Boot Option is not supported. IPv4 HTTP Support Enable IPv4 HTTP Boot support.
SP2C621D16HM3 3.3.13 Intel SPS Configuration SPS screen displays the Intel SPS Configuration information, such as Operational Firmware Version and Firmware State.
3.3.14 Intel® VMD technology Intel(R) VMD for Volume Management Device on Socket 0 Use this item to enter Intel(R) Volume Management Device Technology configuration. VMD Config for IOU0 (PCIE2)/IOU3 (SLIMLIN2/SLIMLIN1)/IOU4 (PCIE1) Enable/Disable VMD Use this item to enable or disable Intel(R) Volume Management Device Technology in specific Stack.
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SP2C621D16HM3 Hot Plug Capable Enable/Disable Hot Plug for PCIe Root Ports 1A-1D. Intel(R) VMD for Volume Management Device Technology Use this item to enable or disable Intel(R) Volume Management Device Technology in this Stack. When [Enabled], users are allowed to configure the options below.
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VMD port 3C Use this item to enable or disable Intel(R) Volume Management Device Technology on specific root port. VMD port 3D Use this item to enable or disable Intel(R) Volume Management Device Technology on specific root port. Hot Plug Capable Use this item to enable or disable Hot Plug for PCIe Root Ports 3A-3D.
SP2C621D16HM3 3.3.15 Tls Auth Configuration Server CA Configuration Press <Enter> to configure Server CA. Client Cert Configuration Enroll Cert Press <Enter> to enroll cert. Delete Cert Press <Enter> to delete cert.
3.3.16 Instant Flash Instant Flash is a UEFI flash utility embedded in Flash ROM. This convenient UEFI update tool allows user to update system UEFI without entering operating systems first like MS- ® DOS or Windows . Just save the new UEFI file to the USB flash drive, floppy disk or hard drive and launch this tool, then update the UEFI only in a few clicks without preparing an additional floppy diskette or other complicated flash utility.
SP2C621D16HM3 3.4 Security In this section, set or change the supervisor/user password for the system. For the user password, also can clear it. Supervisor Password Set or change the password for the administrator account. Only the administrator has authority to change the settings in the UEFI Setup Utility. Leave it blank and press enter to remove the password.
3.4.1 Key Management In this section, expert users can modify Secure Boot Policy variables without full authenti- cation. Factory Key Provision Install factory default Secure Boot keys after the platform reset and while the System is in Setup mode. Install Default Secure Boot Keys Please install default secure boot keys if it’s the first time to use secure boot.
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SP2C621D16HM3 c) EFI_CERT_RSA2048 (bin) d) EFI_CERT_SHAXXX 2. Authenticated UEFI Variable 3. EFI PE/COFF Image (SHA256) Key Source: Factory, External, Mixed Key Exchange Keys Enroll Factory Defaults or load certificates from a file: 1. Public Key Certificate in: a) EFI_SIGNATURE_LIST b) EFI_CERT_X509 (DER)
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b) EFI_CERT_X509 (DER) c) EFI_CERT_RSA2048 (bin) d) EFI_CERT_SHAXXX 2. Authenticated UEFI Variable 3. EFI PE/COFF Image (SHA256) Key Source: Factory, External, Mixed Authorized TimeStamps Enroll Factory Defaults or load certificates from a file: 1. Public Key Certificate in: a) EFI_SIGNATURE_LIST b) EFI_CERT_X509 (DER) c) EFI_CERT_RSA2048 (bin) d) EFI_CERT_SHAXXX...
SP2C621D16HM3 3.5 Boot Screen In this section, it will display the available devices on the system for user to configure the boot settings and the boot priority. Boot Option #1 Use this item to set the system boot order. Boot Option Filter This option controls Legacy/UEFI ROMs priority.
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AddOn ROM Display Use this option to adjust AddOn ROM Display. If enabling the option “Full Screen Logo” but want to see the AddOn ROM information when the system boots, please select [Enabled]. Configuration options: [Enabled] and [Disabled]. The default value is [Enabled].
SP2C621D16HM3 3.5.1 CSM Parameters CSM Support Enable to launch the Compatibility Support Module. Please do not disable unless running a WHCK test. If using Windows 8 64-bit UEFI and all of the devices support UEFI, it may also disable CSM for faster boot speed.
3.6 Server Mgmt Wait For BMC Wait For BMC response for specified time out. BMC starts at the same time when BIOS starts during AC power ON. It takes around 90 seconds to initialize Host to BMC interfaces.
SP2C621D16HM3 3.6.1 BMC Network Configuration Bonding Setting Select this item to enabled or disabled bonding. Please enable all lan channel first when want to enable bonding. Lan Channel (Failover) Manual Setting IPMI LAN If [No] is selected, the IP address is assigned by DHCP. If using a static IP address, toggle to [Yes], and the changes take effect after the system reboots.
When [DHCP] or [Static] is selected, do NOT modify the BMC network settings on the IPMI web page. The default login information for the IPMI web interface is: Username: admin Password: admin For more instructions on how to set up remote control environment and use the IPMI man- agement platform, please refer to the IPMI Configuration User Guide or go to the Support website at: http://www.asrockrack.com/support/ipmi.asp VLAN...
SP2C621D16HM3 3.6.2 System Event Log SEL Components Change this to enable ro disable event logging for error/progress codes during boot. Erase SEL Use this to choose options for earsing SEL. When SEL is Full Use this to choose options for reactions to a full SEL.
3.6.3 BMC Tools KCS control Select the KSC interface state after POST end. If [Enabled] is selected, the BMC will remain KCS interface after POST stage. If [Disabled] is selected, the BMC will disable KCS interface after POST stage. Load BMC Default Settings Use this item to load BMC default settings.
SP2C621D16HM3 3.7 Event Logs Change Smbios Event Log Settings This allows user to configure the Smbios Event Log Settings. When entering the item, the sub-options are displayed. Smbios Event Log Use this item to enable or disable all features of the SMBIOS Event Logging during system boot.
3.8 Exit Screen Save Changes and Exit When selecting this option, the following message “Save configuration changes and exit setup?” will pop-out. Press <F10> key or select [Yes] to save the changes and exit the UEFI SETUP UTILITY. Discard Changes and Exit When selecting this option, the following message “Discard changes and exit setup?”...
Please download the operating system from the OS manufacturer. Please refer to the OS documentation for more instructions. * Please download the Intel® SATA Floppy Image driver from the ASRock Rack’s website (www.asrockrack.com) to the USB drive while installing OS in SATA RAID mode.
Chapter 5 Troubleshooting 5.1 Troubleshooting Procedures Follow the procedures below to troubleshoot the system. Always unplug the power cord before adding, removing or changing any hardware components. Failure to do so may cause physical injuries and damages to motherboard components. 1.
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1. Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it does not. 2. Confirm whether the power supply provides adaquate and stable power. Other problems... 1. Try searching keywords related to the related problem on ASRock Rack’s FAQ page: http://www.asrockrack.com/support...
5.2 Technical Support Procedures If the problems are still unsolved, please contact ASRock Rack’s technical support with the following information: 1. Contact information 2. Model name, BIOS version and problem type. 3. System configuration. 4. Problem description. Contact ASRock Rack’s technical support at: http://www.asrockrack.com/support/tsd.asp...
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Contact Information If it needs to contact ASRock Rack or want to know more about ASRock Rack, you’re welcome to visit ASRock Rack’s website at http://www.asrockrack.com; or contact the dealer for further information. For technical questions, please submit a support request form at https://event.asrockrack.com/tsd.asp...
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