Solutions To Common Problems; System Problems - NEC POWERMATE VE ETC Manual

SOLUTIONS TO COMMON PROBLEMS

See the following sections to match your problem area and
view the possible causes and solutions.
When trying to solve problems, you should note what the
system was doing when the problem occurred and what you
attempted to do to correct the problem. This information is
useful if you request assistance.

System Problems

Check the following list to match your problem and see the
possible cause and solution.
T
No power and power lamp not lit
Check that the power cable is plugged into the system
power socket. Check that the other end of the cable is
plugged into a live, properly grounded AC power outlet.
T
System does not boot and error message displayed
on screen
Run the Setup Utility. Check that the parameters are set
correctly, particularly if you just installed an option.
T
System sounds continuous beeps
Turn the system off, wait at least five seconds, and turn
the system on. If the beeps continue, call NECCSD/ETC
technical support at 888-ETC-SUPT (888-382-7878).
T
System does not maintain date, time, system
configuration information
Replace the CMOS battery.
T
System does not boot from hard disk
The system tries to start from the diskette drive before it
starts from the hard drive. Remove the diskette from the
diskette drive.
If You Have a Problem 7-3