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NEC CSD makes it easy for you to get information and help
when you need it with an array of services. These services
provide general information about your system, and can also
be used to answer your questions and help solve any
problems you might have with your system.
With access to a telephone, modem, and/or fax machine, you
can use these services to obtain information about your
system on a 24-hour basis.
This chapter describes these services and how to access them.
NEC CSD Website
If you have a modem or a network board and Internet access,
you can access the NEC CSD website. You can do this
through a commercial online service or through your Internet
account. The NEC CSD website contains general information
about NEC CSD and its products, an online store, press
releases, reviews, and service and support information.
Look in the Service and Support area for the following:
T
technical documentation, including Frequently Asked
Questions, reference manuals, and warranty information
T
BIOS updates, drivers, and Setup Disk files to download
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contact information, including telephone numbers for
Technical Support and links to vendor websites
T
an automated email form for your technical support
questions
T
a Reseller's area (password accessible).
7-2 Getting Services and Support
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