NEC POWERMATE 5100 - SERVICE Manuals

NEC POWERMATE 5100 - SERVICE Manuals

Manuals and User Guides for NEC POWERMATE 5100 - SERVICE. We have 2 NEC POWERMATE 5100 - SERVICE manuals available for free PDF download: Manual, Service Manual

NEC POWERMATE 5100 - SERVICE Service Manual

NEC POWERMATE 5100 - SERVICE Service Manual (237 pages)

Brand: NEC | Category: Desktop | Size: 1.86 MB

Table of Contents

Abbreviations
3
Table of Contents
6
1 System Overview

15
- Configurations
  16
- Powermate 5100 Series System Components
  16
  - Features
    17
- Powermate 5100 Series System Configuration
  17
  - Front Features
    18
- Powermate 5100 Series System Front View
  18
- System Controls and Lamps
  18
  - Back Features
    19
- Powermate 5100 Series System Back View
  19
- Audio Connectors
  20
  - Inside Features
    21
- Inside the System
  21
  - Security Features
    22
  - Components
    23
    
    System Board
    23
- System Components
  23
  - Riser Board
    24
  - Diskette Drive
    24
  - Hard Drive
    25
  - Power Supply
    25
  - Keyboard
    25
  - Mouse
    25
  - PCI Graphics Board
    26
  - CD-ROM Drive
    26
  - Speakers
    26
  - Fax/Modem Board
    27
  - Local Area Network
    27
2 System Configuration

28
- Interrupt Requests
  29
  - System Interrupts
    29
  - Parallel Port Interrupts
    30
- Interrupt Level Assignments
  30
  - Serial Port Interrupts
    31
  - Jumper Settings
    31
- Serial Port 1 and Serial Port 2 Interrupts
  31
- System Board Jumper J6C1 Settings
  32
- Riser Board LAN Jumper JP4 Settings
  32
- Fan Jumper Block JP3 Settings
  32
  - Hard Drive Jumper Settings
    33
    
    Seagate Maui 2.1-GB IDE Hard Drive Jumper Settings
    33
    
    Fujitsu Pico Bird 4.3-GB IDE Hard Drive Jumper Settings
    34
    
    Quantum Fireball 6.4-GB Hard Drive Jumper Settings
    34
- Quantum Fireball 6.4-GB IDE Hard Drive Jumper Settings
  34
  - Quantum Fireball 8.4-GB IDE Hard Drive Jumper Settings
    35
  - NEC 32X CD-ROM Drive Jumper Settings
    35
- Quantum Fireball 8.4-GB IBM IDE Hard Drive Jumper Settings
  35
- 56-Kbps Fax/Modem Board Jumper Settings (Windows NT Only)
  37
  - How to Start BIOS Setup
    38
  - How to Use Setup
    39
- BIOS Setup Main Menu
  39
- Navigation Keys
  39
  - Main Menu
    40
    
    Displayed Information
    40
    
    Language
    40
    
    System Time/Date
    40
  - Advanced Menu
    40
    
    Plug & Play O/S
    40
    
    Numlock
    41
    
    Peripheral Configuration
    41
    
    Reset Configuration Data
    41
- Peripheral Configuration Parameters
  41
  - Peripheral Configuration Parameters
    42
  - IDE Configuration
    43
- IDE Device Configuration Parameters
  43
  - Floppy Options
    44
- Floppy Drive Options
  44
  - DMI Event Logging
    45
  - Video Configuration
    46
  - Resource Configuration
    46
  - Keyboard Configuration
    47
  - Security Menu
    47
- Security Menu Options
  47
  - Power Menu
    48
  - Boot Menu
    49
- Power Menu Options
  49
- Boot Menu Options
  49
  - Exit Menu
    51
  - Maintenance Menu
    51
- Exit Menu Options
  51
- Maintenance Menu Options
  51
- Video Modes
  52
- Utilities
  52
  - BIOS Update Utility
    53
- System Utilities
  53
  - Landesk Client Manager
    54
    
    PC Health Indicator
    54
    
    Inventory
    55
    
    DMI
    56
    
    Monitoring Capabilities
    56
    
    Using the Chassis Intrusion Notification Feature
    57
  - NEC Auto Backup
    57
  - NEC Select Install CD
    58
    
    Choosing a Restore Program
    59
    
    Auto Rebuild and Restore
    60
    
    Rebuilding the Hard Drive and Restoring the Operating System
    60
- Welcome Screen
  61
  - Custom Rebuild and Restore
    63
  - Restoring the Operating System
    66
- Welcome Screen
  67
  - Installing Applications
    69
  - Using the Selective Application Restore Program on a Remote CD
    70
- NEC Selective Application Restore Screen
  70
  - NEC Help Center Online Documentation
    72
- NEC Selective Application Restore Screen
  72
- NEC Webtelligent Login Screen
  85
  - NEC Configuration Change Notification
    86
- NEC Webtelligent Control Screen
  86
3 Disassembly and Reassembly

87
- Powermate 5100 Series Disassembly Sequence
  88
  - System Unit Cover Removal
    89
    
    Removing the System Unit Cover
    89
- Loosening the Cover Screw
  90
- Releasing the Cover
  90
  - Replacing the System Unit Cover
    91
- Replacing the Cover
  91
  - Expansion Board Removal
    92
  - Front Panel Removal
    92
- Removing the Expansion Board
  92
- Front Panel Tab and Slot Locations
  93
- Removing the Front Panel
  93
  - Blank Panel and Metal Slot Cover Removal
    94
- Locating Blank Panel Tabs
  94
  - DIMM Module Removal
    95
  - Processor Subsystem Removal
    95
- Removing a DIMM Module
  95
  - 1/4-Inch Device Removal
    96
- Removing the Processor Subsystem
  96
  - 1/2-Inch Hard Drive Removal
    97
- Removing a 5 1/4-Inch Device
  97
  - 1/2-Inch Diskette Drive Removal
    98
- Removing the Hard Drive Screws
  98
  - Power Supply Removal
    99
- Diskette Drive Removal
  99
  - System Board Removal and Replacement
    100
    
    System Board Removal
    100
- Removing the Power Supply Screws
  100
- Insertion/Extraction Latch
  100
  - System Board Replacement
    101
- Removing the System Board
  101
- Replacing the System Board
  102
- Correct Alignment of the System Board
  103
  - Riser Board Removal
    104
- Secured Position of Latch
  104
- Locating the Riser Board Screws
  104
  - CMOS Battery Removal
    105
- Locating the Battery
  105
- Removing the Battery
  106
4 System Board

108
- Connectors, Jumpers, and Sockets
  109
  - External Cable Connectors
    109
- System Board External Cable Connector Locations
  109
  - Internal Connectors
    110
- System Board Internal Connector Locations
  110
- System Board Internal Connectors
  110
  - System Board Jumpers
    111
- Locating Configuration Jumper Block J6C1
  111
  - Changing Processor Speed
    112
- System Configuration Jumper Settings
  112
  - Clearing a Password
    114
  - BIOS Recovery
    115
  - Upgrade Sockets
    116
    
    DIMM Sockets
    116
    
    Processor Socket
    116
    
    Checking System Memory
    117
- Supported Dimms
  117
- Sample DIMM Upgrade Paths
  117
  - Components
    118
- System Board Components
  119
  - Processor and Secondary Cache
    120
  - System BIOS
    120
  - System Memory
    121
  - Hardware Monitor
    121
  - Plug and Play
    122
  - NLX Design
    122
  - ISA Bus
    122
  - PCI Local Bus
    122
  - PCI/IDE Ports
    123
  - Parallel Interface
    123
- Parallel Port Addresses
  123
  - Serial Interface
    124
  - USB Interface
    124
- Serial Port 1 and Serial Port 2 I/O Addresses
  124
  - Graphics Capabilities
    125
  - Graphics Controller
    125
  - Motion Video Controller
    125
  - Graphics Support
    125
  - Integrated Audio
    126
  - Pin Assignments
    126
- ATI Xpert@Work PCI Graphics Board Resolutions, Refresh Rates, Scan, and Clock Speeds
  126
  - Parallel Interface Connector
    127
  - Serial Interface Connectors
    127
- Parallel Interface Pin Assignments
  127
- Serial Interface Pin Assignments
  127
  - Keyboard and Mouse Connectors
    128
  - Universal Serial Bus Connectors
    128
- Keyboard and Mouse Pin Assignments
  128
- Universal Serial Bus Connector Pin Assignments
  128
  - VGA Interface Connector
    129
  - Microphone in Connector
    129
- VGA Interface Connector Pin Assignments
  129
- Microphone in Connector Pin Assignments
  129
  - Line out Connector
    130
  - DIMM Sockets
    130
- Line out Connector Pin Assignments
  130
- DIMM Socket Pin Assignments
  130
  - Resources
    132
    
    I/O Addresses
    132
    
    Memory Map
    132
- System Memory Map
  132
- I/O Address Map
  133
  - DMA Settings
    135
5 Riser Board

136
- Subsystem Connectors
  138
  - CD Audio in Connector
    138
  - Modem in Connector
    138
- Riser Board Cable Connector Locations
  138
- CD Audio in Connector JP1 Pin Assignments
  138
- Modem in Connector JP2 Pin Assignments
  138
  - Wake-On LAN Connector
    139
  - Chassis Intrusion Detection Connector
    139
  - Front Panel Connector
    139
- Wake-On LAN Connector J7 Pin Assignments
  139
- Chassis Intrusion Detection Connector J5 Pin Assignments
  139
- Front Panel Connector (F.P.) Pin Assignments
  139
  - Fan Connector
    140
- Fan Connector J3 Pin Assignments
  140
  - LAN Connector
    141
  - NLX Connector P1 (PCI Segment)
    141
- LAN Connector RJ-45 Pin Assignments
  141
- NLX Connector P1 Pin Assignments (PCI Segment)
  141
  - NLX Connector P1 (ISA Segment)
    145
- NLX Connector P1 Pin Assignments (ISA Segment)
  145
  - NLX Connector P1 (IDE, Diskette Drive, and Front Panel Segment)
    148
- NLX Connector P1 Pin Assignments (IDE, Diskette Drive, and Front Panel Segment)
  148
  - NLX Connector JP3 (Supplemental Connector Segment)
    153
- NLX Connector JP3 Pin Assignments (Supplemental Connector Segment)
  153
  - IDE and Diskette Drive Cable Connectors
    154
    
    IDE Connectors
    154
- IDE Interface Pin Assignments
  154
  - Diskette Drive Connector
    155
- Diskette Drive Pin Assignments
  155
  - PCI and ISA Cable Connectors
    156
    
    Card Placement
    156
    
    PCI Connectors
    156
- PCI and ISA Cable Connector Locations
  156
- Configuration Description
  156
- PCI Bus Pin Assignments
  157
  - ISA Bus Connector
    158
- ISA Bus Connector Pin Assignments
  158
  - Power Supply Cable Connectors
    159
- Riser Board Power Supply Cable Connector Locations
  159
- Power Supply Main Power Connector Pin Assignments
  159
- Power Supply Optional Power Connector Pin Assignments
  159
  - Jumper Settings
    160
    
    Fan Jumper Settings
    160
    
    LAN Jumper Settings
    160
- Riser Board Jumper Locations
  160
- LAN Jumper Block JP4 Settings
  160
- Fan Jumper Block JP5 Settings
  160
  - Changing Jumpers
    161
6 Illustrated Parts Breakdown

162
7 Preventive Maintenance

167
- System Cleaning
  168
- Keyboard Cleaning
  168
- Mouse Cleaning
  169
- Removing the Keyboard Enclosure
  169
- Removing the Mouse Ball Cover
  169
8 Troubleshooting

171
- Checklist
  172
  - System Problems
    172
  - Diskette Drive Problems
    173
  - Monitor Problems
    174
  - Keyboard/Mouse Problems
    174
  - CD-ROM Drive Problems
    175
  - Speaker Problems
    175
- Diagnostics
  176
- Problems and Solutions
  176
9 NEC CSD Information Services

181
- Service Telephone Numbers
  182
- NEC CSD Service and Support Telephone Numbers
  182
  - Technical Support
    183
    
    Email/Fax Technical Support Service
    183
    
    NEC CSD Website
    183
    
    Technical Support Services
    184
  - Product Information
    184
    
    NEC CSD FTP Site
    184
    
    NEC CSD Bulletin Board Service
    185
  - Faxflash Service
    186
10 Specifications

188
- System Specifications
  189
  - System Board Specifications
    190
  - Riser Board Specifications
    191
  - Keyboard Specifications
    191
  - Mouse Specifications
    192
  - Speaker Specifications
    192
  - System Unit Specifications
    193
  - Diskette Drive Specifications
    194
  - 2.1-GB Seagate Hard Drive Specifications
    195
  - 4.3-GB Fujitsu Hard Drive Specifications
    196
  - 6.4-GB Quantum Hard Drive Specifications
    197
- 6.4-GB Quantum Fireball ST Hard Drive Specifications
  197
- 8.4-GB Quantum Fireball SE Hard Drive Specifications
  198
  - GB Quantum Hard Drive Specifications
    198
  - NLX145-Watt Power Supply Specifications
    199
- NLX145 Watt Power Supply Specifications
  199
  - Fax/Modem Board Specifications
    200
  - ATI Xpert@Work 3D PCI Graphics Board Specifications
    200
- ATI Xpert@Work (Ragepro) 3D PCI Board Specifications
  200
  - Lucky Goldstar 32X CD-ROM Drive Specifications
    201
  - NEC 32X CD-ROM Drive Specifications
    202
  - Sound Board Specifications
    203
  - Environmental and Safety Specifications
    204
  - Compliance
    204
- System Compliance
  204
Release Notes

205
- General Notes
  206
- Expansion Slot Locations and Functions
  209
Glossary

214
Index

230

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NEC POWERMATE 5100 - SERVICE Manual

NEC POWERMATE 5100 - SERVICE Manual (287 pages)

Brand: NEC | Category: Desktop | Size: 1.65 MB

Table of Contents

Using this Guide

2
- Text Conventions
  4
- Related Documents
  5
- Table of Contents
  8
1 Reviewing System Features

14
- Front Features
  15
  - System Controls and Lamps
    17
  - Diskette Drive a
    18
  - CD-ROM Drive
    19
- Rear Features
  19
  - External Connectors
    20
  - Power Supply Features
    23
- Inside Features
  24
  - System Board
    25
  - Riser Board
    26
  - Power Supply
    26
  - Intellicase Chassis
    27
- Speakers
  27
- System Features
  29
  - Hardware
    29
  - Software
    31
    
    Preloaded Operating System
    31
    
    NEC Select Install CD
    31
    
    NEC Driver CD
    33
  - Security
    34
2 Setting up the System

36
- Cable Connections
  37
- Startup
  39
- Shutdown
  40
- Power-Saving Features
  42
- System Care
  42
- More Information
  46
3 Configuring the System

49
- Configuration Tools and Utilities
  50
- BIOS Setup Utility
  53
  - How to Start BIOS Setup
    53
  - How to Use BIOS Setup
    54
  - Maintenance Menu
    55
  - Main Menu
    56
  - Advanced Menu
    58
  - Security Menu
    67
  - Security Menu Items
    68
  - Power Menu
    69
  - Boot Menu
    71
  - Exit Menu
    73
- FLASH Utility
  73
- NEC Select Install CD
  74
- NEC Help Center
  96
  - Installing the NEC Help Center
    96
  - Uninstalling the NEC Help Center
    97
- NEC Driver CD
  97
  - Installing Drivers with the NEC Driver CD
    98
  - Installing Drivers from a Remote CD
    99
- Jumper Settings
  102
  - System Board Jumper Settings
    102
    
    Verifying the Processor Speed
    104
    
    Clearing a Password
    107
  - Hard Drive Jumper Settings
    109
  - NEC 32X CD-ROM Drive
    110
4 Managing System Resources

111
- System Management Tools
  112
- Landesk Client Manager
  114
  - PC Health Indicator
    116
    
    Managing Workstations
    116
    
    Selecting the PC Health Meter
    116
    
    Monitoring PC Health
    117
  - Inventory
    117
  - DMI
    118
  - Monitoring Capabilities
    119
    
    Using the Chassis Intrusion Notification Feature
    120
  - LDCM Admin Function
    121
- Cheyenne Backup
  121
- NEC Security
  122
- NEC SNMP Agent
  122
- NEC Webtelligent
  129
  - NEC Webtelligent Features
    130
  - NEC Webtelligent Requirements
    132
  - NEC Webtelligent Installation
    133
- NEC Configuration Change Notification
  138
- NEC Auto Backup Utility
  139
5 Installing Options

140
- General Rules
  141
- Safety Precautions
  141
- System Unit Cover
  143
  - Removing the Cover
    143
  - Replacing the Cover
    146
- System Board Removal and Replacement
  148
  - System Board Removal
    148
  - System Board Replacement
    150
- DIMM Upgrade
  154
  - Sample DIMM Upgrade Paths
    155
  - Supported Dimms
    155
  - Checking System Memory
    156
  - Removing a DIMM
    156
  - Installing a DIMM
    158
- Expansion Boards
  160
  - Locating Expansion Slots
    160
  - Installing an Expansion Board
    162
  - Removing an Expansion Board
    165
- Data Storage Devices
  166
  - Locating Device Slots
    167
  - Preparing the Device
    167
  - Connecting Device Cables
    168
    
    Diskette Drive Signal Cable
    170
    
    IDE Signal Cables
    171
    
    System Power Cables
    172
  - Cabling Storage Devices
    173
    
    IDE Device Cabling
    174
    
    Diskette Drive Cabling
    175
  - Installing Storage Devices
    176
  - Removing the Front Panel
    177
  - Replacing the Front Panel
    179
  - Installing a 5 1/4-Inch Device
    181
  - Installing a 3 1/2-Inch Hard Drive
    183
6 Solving System Problems

185
- Solutions to Common Problems
  186
  - System Problems
    186
  - Diskette Drive Problems
    188
  - Monitor Problems
    189
  - Keyboard/Mouse Problems
    190
  - CD-ROM Drive Problems
    191
  - Speaker Problems
    192
- How to Clean the Mouse
  192
- Battery Replacement
  194
- How to Get Help
  197
7 Getting Services and Support

200
- NEC CSD Website
  201
- NEC CSD FTP Site
  202
- NEC CSD Faxflash Service
  202
- Email/Fax Technical Support Service
  204
- NEC CSD Bulletin Board System
  205
- NEC CSD Technical Support Services
  208
Setting up a Healthy Work Environment

209
- Making Your Computer Work for You
  210
- Arrange Your Equipment
  212
- Adjust Your Chair
  213
- Adjust Your Input Devices
  215
- Adjust Your Monitor
  217
- Vary Your Workday
  219
- Pre-Existing Conditions and Psychosocial Factors
  220
- Checking Your Comfort: How Do You Measure up
  221
  - Checking Your Chair
    221
  - Checking Your Keyboard
    221
  - Checking Your Mouse
    221
  - Checking Your Monitor
    221
  - Checking You
    222
System Specifications

223
- System Processor
  224
  - Processor Support
    224
  - Processor Socket
    224
- Random Access Memory (RAM
  224
- Read Only Memory (ROM
  225
- Calendar Clock
  225
- Input/Output (I/O) Facilities
  225
- Sound System
  227
- Fax/Modem Board
  227
- Graphics
  228
- Diskette Drive
  228
- Hard Drive
  229
- CD-ROM Drive
  230
- Video Board
  230
- Speakers
  230
- Dimensions
  231
  - System Unit
    231
  - Keyboard
    231
- Power
  231
- Operating Environment
  232
- Compliance
  232
Questions and Answers

233
- Boot Questions
  234
- BIOS Questions
  236
- Monitor Questions
  238
- Multimedia Questions
  239
- CD-ROM Drive Questions
  241
- Mouse Questions
  241
- Power Management Questions
  243
- System Security Questions
  244
- Memory Questions
  246
- Modem Questions
  246
- Miscellaneous Questions
  247
Glossary

249
Index

276
- Declaration of Conformity
  285

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