Hard Drive Problems - Dell Latitude XT PP12S User Manual

• If a peripheral device does not work, ensure that the device is properly
connected.
• If an error message appears on the screen, write down the exact message.
This message may help support personnel diagnose and fix the problem.
• If an error message occurs in a program, see the program's documentation.
NOTE:
The procedures in this document were written for the Windows default
view, so they may not apply if you set your Dell™ Tablet-PC to the Windows Classic
view.

Hard Drive Problems

CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
E M
N S U R E T H A T I C R O S O F T
• In Windows Vista, click Start
In Windows XP, click Start and click My Computer.
•
If the drive is not displayed, perform a full scan with your antivirus software to check
for and remove viruses. Viruses can sometimes prevent Windows from recognizing the
drive.
R C D
U N H E C K I S K
→ Computer.
Click Start
1
In Windows XP , click Start→ My Computer.
Right-click the local disk.
2
Click Properties→ Tools→ Check Now.
3
In Windows Vista, the User Account Control window may appear. If you are an
administrator on the Tablet-PC, click Continue; otherwise, contact your
administrator to continue the desired action.
Follow the instructions on the screen.
4
T — Insert another drive to eliminate the possibility that the original
E S T T H E D R I V E
drive is defective.
R W
U N T H E I N D O W S H A R D W A R E T R O U B L E S H O O T E R
Troubleshooter" on page 126.
R D D
U N T H E E L L I A G N O S T I C S
Product Information Guide
®
W
I N D O W S
—
— See "Dell Diagnostics" on page 121.
.
®
R E C O G N I Z E S T H E D R I V E
and click Computer.
— See "Windows Hardware
Troubleshooting
—
127