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Dell Latitude XT PP12S User Manual

Dell tablet-pc user's guide.
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Dell™ Latitude™ XT User's Guide
Model PP12S
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Troubleshooting

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   Summary of Contents for Dell Latitude XT PP12S

  • Page 1

    Dell™ Latitude™ XT User’s Guide Model PP12S w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 2

    Intel Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; TouchStrip is a trademark of Zvetco Biometrics, LLC; Blu-ray Disc is a trademark of the Blu-ray Disc Association; Microsoft, Windows, Windows Server, MS-DOS, Aero, Windows Vista.

  • Page 3: Table Of Contents

    Contents Resources Finding Information Getting Help Obtaining Assistance Dell Support Service Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell About Your Tablet-PC Front View Left Side View Right Side View...

  • Page 4: Table Of Contents

    Setting Up and Using Your Tablet-PC Transferring Information to a New Tablet-PC Transferring Information in Windows Vista Transferring Information in Windows XP Using Notebook Mode Using Tablet Mode Converting Your Tablet-PC Between Notebook and Tablet Modes Right- and Left-handed Use Screen Orientation Controlling Your Tablet-PC in Tablet Mode Using the Pen...

  • Page 5: Table Of Contents

    Numeric Keypad Key Combinations Touch Pad Changing the Track Stick or Pointer Cap Using the Display Adjusting Brightness on the LED Backlit Thin-and-Light LCD Adjusting Brightness on the Dual-bulb (CCFL) LCD Using Cards ..... . . ExpressCards Smart Cards Secure Digital (SD) Cards...

  • Page 6: Table Of Contents

    Connecting to a WLAN Mobile Broadband/Wireless Wide Area Network (WWAN) What You Need to Establish a Mobile Broadband Network Connection Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Enabling/Disabling the Dell Mobile Broadband Card Managing Your Network Settings Through the Dell QuickSet Location Profiler Dell Wi-Fi Catcher™...

  • Page 7: Table Of Contents

    ......Optical Drives and Optical Drive Media Troubleshooting Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the...

  • Page 8: Table Of Contents

    Reinstalling Drivers and Utilities Restoring Your Operating System Using Microsoft Windows System Restore Using Dell Factory Image Restore Contents ......

  • Page 9: Table Of Contents

    Using the Operating System Media 11 Adding and Replacing Parts Before You Begin Recommended Tools Turning Off Your Tablet-PC Before Working Inside Your Tablet-PC Main Battery ..... . . Removing the Main Battery Installing the Main Battery Hard Drive...

  • Page 10: Table Of Contents

    Hinge Cover Keyboard Coin-Cell Battery Display Assembly Palm Rest System Board Pen and Whip Antenna Assembly Wireless Switch Contents Removing a Mini-Card ....Installing a Mini-Card .

  • Page 11: Table Of Contents

    Installing the Wireless Switch 12 Dell™ D/Bay ..... About the Dell D/Bay Setting Up and Using the D/Bay Removing and Installing Devices...

  • Page 12: Table Of Contents

    14 Battery Slice (Optional) Top View Bottom View Setting Up Your Battery Slice Docking Your Tablet-PC to the Battery Slice Undocking Your Tablet-PC From the Battery Slice Charging Your Battery Slice Battery-Slice Power-Status LED Battery Slice Specifications 15 Traveling With Your Tablet-PC Identifying Your Tablet-PC Packing the Tablet-PC Travel Tips...

  • Page 13: Resources, Finding Information

    Resources Finding Information NOTE: Some features or media may be optional and may not ship with your Tablet-PC. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your Tablet-PC. What Are You Looking For? •...

  • Page 14

    Tablet-PC. You can use the Drivers and Utilities media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 146) or to run the Dell Diagnostics (see "Dell Diagnostics" on page 121). Readme files may be included on your...

  • Page 15

    What Are You Looking For? • How to set up my Tablet-PC • Basic troubleshooting information • How to run the Dell Diagnostics • Warranty information • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information •...

  • Page 16

    • How to set up my Tablet-PC • Summary of your Tablet-PC features • Available accessories for your Tablet-PC Resources Find It Here Quick Reference Card NOTE: This document is available as a PDF at support.dell.com. This publication may not be included with your system.

  • Page 17

    Service Tag number and an Express Service Code. • Use the Service Tag to identify your Tablet-PC when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support. NOTE: Your Tablet-PC’s Microsoft...

  • Page 18

    • Service and Support — Service call status and support history, service contract, online discussions with technical support • Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for my Tablet-PC • Reference — Tablet-PC documentation,...

  • Page 19

    • How to work with programs and files • How to personalize my desktop Find It Here Dell Support Utility (Windows Vista The Dell Support Utility is an automated upgrade and notification system installed on your Tablet-PC. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information.

  • Page 20

    • How to reinstall my operating system Resources Find It Here Dell QuickSet Help To view Dell QuickSet Help, press the QuickSet tablet settings button (see "Front View" on page 27), or right-click the QuickSet icon in the Microsoft ®...

  • Page 21: Getting Help, Obtaining Assistance, Dell Support Service

    5 If the preceding steps have not resolved the problem, see "Contacting Dell" on page 26. NOTE: Call Dell Support from a telephone at or near the Tablet-PC so that the support staff can assist you with any necessary procedures. NOTE: Dell's Express Service Code system may not be available in all countries.

  • Page 22

    Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses Tablet-PC-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 24, and then see the contact information for your region or go to support.dell.com. DellConnect...

  • Page 23: Problems With Your Order, Product Information

    "Contacting Dell" on page 26. Automated Order-Status Service To check on the status of any Dell products you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.

  • Page 24: Returning Items For Warranty Repair Or Credit, Before You Call

    Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 25). If possible, turn on your Tablet-PC before you call Dell for assistance and call from a telephone at or near the Tablet-PC. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the Tablet-PC itself.

  • Page 25

    Address: Phone number: Service Tag (bar code on the bottom of your Tablet-PC): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...

  • Page 26: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

  • Page 27: About Your Tablet-pc, Front View

    About Your Tablet-PC NOTICE: To avoid damaging your display, ensure that your Tablet-PC is in notebook mode and that the display is closed when you travel. Front View grip ambient light sensor (with Dual-bulb CCFL LCD option only) digital array microphone display device status lights biometric reader...

  • Page 28

    touch pad track stick buttons track stick digital array microphone ® Windows security button QuickSet tablet settings button — Use to open the display. G R I P — For more information about your display, see "Using the Display" on D I S P L A Y page 87.

  • Page 29

    Turns on when wireless devices are enabled. Turns on when Bluetooth disable Bluetooth wireless technology, move the wireless switch to the "on" position (see "Dell Wi-Fi Catcher™ Network Locator" on page 109 for more information). NOTE: Bluetooth wireless technology is an optional feature on your Tablet-PC, so the technology with your Tablet-PC.

  • Page 30

    About Your Tablet-PC — If you are using your Tablet-PC in tablet mode, you — While the Tablet-PC is in tablet mode, you can use the — Access Dell QuickSet to view and configure — Launches your e-mail application. See ®...

  • Page 31

    K E Y B O A R D S T A T U S L I G H T S Three keyboard status lights on your Tablet-PC indicate when the following functions are activated by the corresponding key combination. Combination <Fn><F4>...

  • Page 32: Left Side View

    Left Side View pen indicator LED external wireless WAN antenna NOTE: The external antenna is provided with WWAN cards only and is not included in the standard computer configuration. The computer comes with a plug that you need to remove prior to installing the antenna and WWAN card.

  • Page 33

    IEEE 1394 C O N N E C T O R Connect FireWire devices, such as a camera, external hard drive, or external CD-ROM drive. Supports hot swapping, multiple speeds on the same bus, and time-based data transfer. This provides bandwidth for multimedia operations.

  • Page 34: Right Side View

    WLAN cards and internal cards with Bluetooth wireless technology (see "Dell Wi-Fi Catcher™ Network Locator" on page 109). When moved toward the front of the Tablet-PC, the switch is off; when moved toward the back of the Tablet-PC, the switch is on.

  • Page 35

    • Flashing blue: Searching for networks • Solid blue: Strong network found • Solid yellow: Weak network found • Flashing yellow: Error • Off: Wireless radio switch is off, no signal is found, or Microsoft Windows is running. C O N N E C T O R Connect USB devices, such as a mouse, keyboard, or printer.

  • Page 36: Back View

    — Lets you attach a commercially available antitheft device S E C U R I T Y C A B L E S L O T to the Tablet-PC (see "Security Cable Lock" on page 111). Back View AC adapter connector tablet back button network connector rotating hinge...

  • Page 37

    A D A P T E R C O N N E C T O R Connects an AC adapter to the Tablet-PC. The AC adapter converts AC power to the DC power required by the Tablet-PC. You can connect the AC adapter with your Tablet-PC turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide.

  • Page 38

    V I D E O C O N N E C T O R — Use to navigate while in tablet mode. See "Using the Back T A B L E T B A C K B U T T O N Button"...

  • Page 39: Top View

    Top View Turns on steadily or blinks to indicate battery charge status. Turns on when you turn on the Tablet-PC and blinks when the Tablet-PC is in a power management mode. About Your Tablet-PC...

  • Page 40: Bottom View

    Bottom View air vent memory module and Mini-Card cover main battery battery charge gauge/health gauge NOTE: Your Tablet-PC’s Microsoft main battery in the battery bay of your Tablet-PC (see "Removing the Main Battery" on page 158). — The Tablet-PC uses an internal fan to create airflow through the vents, A I R V E N T S which prevents the Tablet-PC from overheating.

  • Page 41: Pen View

    CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Tablet-PC in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the Tablet-PC or cause a fire.

  • Page 42: Specifications

    Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your Tablet-PC, click Start Support, and then select the option to view information about your Tablet-PC. Processor Processor type L1 cache L2 cache External bus frequency System Information System chipset Data bus width...

  • Page 43

    Storage Speed Max size Dell D/Bay (external): Power requirement Optical drive support Ports and Connectors Audio IEEE 1394 Mini-card Network adapter Powered USB Video Communications Network adapter Wireless Video Video type Data bus Video controller 4200-rpm 100 GB 32 GB (optional 1.8-inch PATA Solid State...

  • Page 44

    (continued) Video Video memory LCD interface Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Volume controls Stereo Digital Microphone Array ® Windows Vista Windows XP Display Both LED backlit thin-and-light LCD and Dual-bulb (CCFL) LCD options: Panel design Display area...

  • Page 45

    (continued) Display Pixel pitch Display mode Viewing angles: Horizontal Vertical LED backlit thin-and-light LCD option: Luminescence Dual-bulb (CCFL) LCD option: Luminescence Tablet Input Devices Digitizer Interface Input resolution Position report rate Coordinate accuracy (average) Coordinate jitter (maximum) Dimensions: Length Diameter Type Notebook Input Devices Keyboard:...

  • Page 46

    Notebook Input Devices Layout Touch pad: X/Y position resolution (graphics tablet mode) Size: Width Height Track Stick: X/Y position resolution (graphics tablet mode) Biometric Reader Type Array size Battery Type Dimensions: Depth Height Width Weight Voltage Charge time (approximate) About Your Tablet-PC QWERTY/AZERTY/Kanji 240 cpi 56.7-mm (2.23-inch) sensor-active area...

  • Page 47

    (continued) Battery Operating time Life span (approximate) Temperature range: Operating Storage AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage Dimensions: Height Width Depth Weight (with cables) Temperature range: Operating Storage Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions...

  • Page 48

    Physical Height: With LED backlit thin-and-light With Dual-bulb CCFL LCD Width Depth Weight Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating Storage Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse): Operating Storage...

  • Page 49

    (continued) Environmental Altitude (maximum): Operating Storage Airborne contaminant level –15.2 to 3048 m (–50 to 10,000 ft) –15.2 to 10,668 m (–50 to 35,000 ft) G2 or lower as defined by ANSI/ISA-S71.04-1985 About Your Tablet-PC...

  • Page 50

    About Your Tablet-PC...

  • Page 51: Setting Up And Using Your Tablet-pc, Transferring Information To A New Tablet-pc

    ® ® Microsoft Windows data from one Dell™ computer to another—for example, from an old computer or Tablet-PC to a new computer or Tablet Transferring Information in Windows Vista 1 Click Start , and then click Transfer files and settings→ Start Windows Easy Transfer.

  • Page 52

    For transferring information to a new computer, you must run the Files and Settings Transfer Wizard. You can use the Operating System media (if available) for this process or you can create a wizard disk with the Files and Settings Transfer Wizard. Running the Files and Settings Transfer Wizard With the Operating System Media NOTE: This procedure requires the Operating System media.

  • Page 53

    1 On the Now go to your old computer screen on the new computer, click Next. 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next. The wizard reads the collected files and settings and applies them to your new computer.

  • Page 54: Using Notebook Mode

    Computer To My New Dell™ Computer Using the Microsoft Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries. Using Notebook Mode Your Tablet-PC can be used either in notebook mode or tablet mode. To use...

  • Page 55: Using Tablet Mode, Converting Your Tablet-pc Between Notebook And Tablet Modes

    NOTE: You can use all the pen and touch screen input methods (see "Controlling Your Tablet-PC in Tablet Mode" on page 62) while in notebook mode except for the scroll control and back button, which are not accessible with the display in this configuration.

  • Page 56

    NOTICE: Ensure that the display does not scrape the keycaps as you rotate the display, or you may cause damage to your keyboard. 1 Open the display of the Tablet-PC until it reaches a 90-degree angle, perpendicular to the base. 2 Brace the base with one hand on the palm rest, grasp the top of the display with the other hand, and, following the directional arrow inscribed on the hinge cover, turn the rotating hinge clockwise 180 degrees until you feel...

  • Page 57

    When you convert your Tablet-PC between notebook and tablet modes, the screen orientation of your Tablet-PC will automatically change according to the settings you have established in the Dell QuickSet application or the Pen and Tablet settings application, most commonly from landscape (notebook mode) to portrait (tablet mode).

  • Page 58

    2 Brace the base with one hand on the palm rest, grasp the top of the display with the other hand, and, following the directional arrow inscribed on the grip, turn the rotating hinge counter-clockwise 180-degrees until you feel the display assembly engage securely in the notebook mode configuration. Setting Up and Using Your Tablet-PC...

  • Page 59: Right- And Left-handed Use

    display assembly directional arrow on grip 3 Adjust the display to a comfortable viewing angle. Right- and Left-handed Use Your Tablet-PC can be adjusted for either right- or left-handed use. Several settings within the operating system enable you to customize the Tablet-PC depending on whether you are right- or left-handed.

  • Page 60

    can hold the pen in your right hand or use a right-hand finger to operate the tablet buttons and display. • Left-handed use: Hold the Tablet-PC on your right forearm with your right hand on the grip. You can hold the pen in your left hand, manipulate the scroll control and back buttons with your left hand, or use a left-hand finger to operate the tablet buttons and display.

  • Page 61: Screen Orientation

    Screen Orientation You can change the display orientation of your Tablet-PC from portrait to landscape in several different ways: • Press the screen rotate tablet button to rotate the screen 90-degrees clockwise. • Right-click the QuickSet icon in the Notification area, click Tablet Settings→...

  • Page 62: Controlling Your Tablet-pc In Tablet Mode

    • In Windows Vista, press the Windows Logo key and <x> to open Windows Mobility Center, and then click the button in the Screen Orientation window until the display is in the desired orientation. Controlling Your Tablet-PC in Tablet Mode In tablet mode, you can control your Tablet-PC using the following methods: •...

  • Page 63

    power button screen rotate button e-mail application shortcut button Windows security button QuickSet tablet settings button Setting Up and Using Your Tablet-PC...

  • Page 64

    M A I L A P P L I C A T I O N S H O R T C U T B U T T O N Disabling and Enabling Tablet Buttons You can disable and enable the tablet buttons using the Dell QuickSet application. To access QuickSet, click the QuickSet icon in the Notification area, or press the QuickSet tablet settings button.

  • Page 65: Using The Pen

    You can change the actions assigned to the back button, the tablet settings button, the e-mail application shortcut button, and the scroll control (Windows Vista). To access the settings for these buttons: In Windows Vista, click Start • PC Settings→ Set tablet buttons to perform certain tasks. •...

  • Page 66

    The behavior of the pen indicator LED can be enabled or disabled through the QuickSet tablet settings application (see "Dell QuickSet Help" on page 20 for instructions on accessing QuickSet). Replacing the Pen Tip...

  • Page 67

    Calibrating the Pen The pen can function at the default calibration or at a calibration set by you or by another user. Dell recommends that you use the pen only while it is calibrated to your personal calibration settings. Calibration optimizes pen performance for each user.

  • Page 68

    – Touch the pen on the screen and hold it in place momentarily until Windows draws a complete circle around the cursor. When the circle is complete, lift the pen to display the context menu. If you move or lift the pen before the circle is complete, the right-click action is cancelled.

  • Page 69

    • In Windows XP, click Start→ Get Going with Tablet PC and then click Start. This tutorial provides Input Panel training. You can access additional tutorials by clicking Start→ All Programs→ Tablet PC→ Tablet PC Tutorials. Using Pen Flicks in Windows Vista Pen flicks enable you to use the pen to perform actions that normally require a keyboard, such as pressing <Page Up>...

  • Page 70: Using Touch

    The pen preferences and options you set are specific to the pen and the Tablet-PC. Setting Pointer Device (Mouse) Preferences Pointer device preferences, such as pointer speed, click speed, and pointer (mouse) trails, are set in the Mouse Properties window. These preferences apply to any pointer device in the system.

  • Page 71: Accessing Management Tasks And User Information, Quickset

    QuickSet gives you easy access to settings and controls for customizing your Tablet-PC. You can access Dell QuickSet from the QuickSet icon in the Windows Notification area or through the Windows Mobility Center. Depending on what you want to do, you can start QuickSet by either clicking, double-clicking, or right-clicking the QuickSet icon in the Windows Notification area.

  • Page 72: Control Panel, Help And Support, Windows Vista Mobility Center

    Right-Clicking the QuickSet Icon Right-click the QuickSet icon to: • Select Open to launch QuickSet. • View the Dell QuickSet Help file. • View the version and copyright date of the QuickSet application program installed on your computer. • Control Tablet-PC settings.

  • Page 73: Using A Battery, Battery Performance

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell Tablet-PC. Do not use a battery from other Tablet-PCs with your Tablet-PC.

  • Page 74: Checking The Battery Charge

    Running the Tablet-PC in maximum performance mode. See "Configuring Power Management Settings" on page 79 for information about accessing Windows Power Options Properties or Dell QuickSet, which you can use to configure power management settings. You can check the battery charge before you insert the battery into the Tablet-PC.

  • Page 75: Power Meter

    • Low-battery warning Dell™ QuickSet Battery Meter If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. The Battery Meter displays status, battery health, charge level, and charge completion time for the battery in your Tablet-PC. For more information about QuickSet, right-click the QuickSet icon in the Windows Notification area, and click Help.

  • Page 76: Conserving Battery Power

    You can check battery health in one of two ways: by using the charge gauge on the battery as described below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in the Windows Notification area, and click Help.

  • Page 77: Power Management Modes

    • Use the Power Management Wizard or the Power Options Properties window to select options to optimize your computer’s power usage. These options can also be set to change when you press the power button, close the display, or press <Fn><Esc>. NOTE: See "Configuring Power Management Settings"...

  • Page 78

    NOTICE: You cannot remove devices or undock your Tablet-PC while your Tablet-PC is in hibernate mode. Your Tablet-PC enters hibernate mode if the battery charge level becomes critically low. To Manually Enter Hibernate Mode in Windows Vista Click Start , and move your mouse over the right triangle beside the Lock icon to open the Power Options Properties window, and then click Hibernate.

  • Page 79: Configuring Power Management Settings, Charging The Main Battery

    Accessing Power Options Properties • Click the Windows Power Power icon pop-up window. • Select one of the following from the Select a Power Plan section: • Dell Recommended • Power Saver • High Performance • Any custom power plan you have created •...

  • Page 80: Removing The Main Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ Tablet-PC. Do not use a battery from other Tablet-PCs or computers with your Tablet-PC.

  • Page 81: Installing The Main Battery, Storing A Battery

    battery release latches (2) Installing the Main Battery 1 If the Tablet-PC is connected to a docking device such as the optional media base or battery slice (docked), undock it. See "Undocking Your Tablet-PC From the Media Base" on page 212 or "Undocking Your Tablet-PC From the Battery Slice"...

  • Page 82: Using A Keyboard, Numeric Keypad, Key Combinations

    Using a Keyboard Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, hold down <Fn>...

  • Page 83

    Advanced tab in the Power Options Properties window. Puts the Tablet-PC into hibernate mode. Dell QuickSet is required (see "QuickSet" on page 71). Increases the volume of the integrated speakers and external speakers, if attached.

  • Page 84

    ® ® Microsoft Windows NOTE: Some of the following key functions only apply to Windows Vista. Windows logo key and <Tab> <Ctrl> and Windows logo key and <Tab> Windows logo key and spacebar Bring all gadgets to the front and select Windows Windows logo key and <g>...

  • Page 85: Touch Pad

    To adjust keyboard operation, such as the character repeat rate: • In Windows Vista, click Control Panel→ Hardware and Sound, and either click Keyboard or click one of the two options under the Keyboard link. • In Windows XP, click Control Panel→ Printers and Other Hardware→ Keyboard.

  • Page 86: Changing The Track Stick Or Pointer Cap

    You can replace your track stick or pointer cap if it wears down from prolonged use or if you prefer a different color. You can purchase additional caps by visiting the Dell website at dell.com. Setting Up and Using Your Tablet-PC...

  • Page 87: Using The Display

    1 Pull the cap off the track stick. 2 Align the new cap over the square track-stick post and gently press the cap down onto the post. NOTICE: The track stick cap can damage the display if it is not properly seated on the post.

  • Page 88: Adjusting Brightness On The Led Backlit Thin-and-light Lcd, Adjusting Brightness On The Dual-bulb (ccfl) Lcd

    Adjusting Brightness on the LED Backlit Thin-and-Light LCD When a Dell Tablet-PC equipped with the LED backlit thin-and-light LCD display is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard.

  • Page 89: Using Cards, Expresscards

    Dell QuickSet allows you to enable or disable the ambient light sensor feature. You can also adjust maximum and minimum brightness settings that are activated when you enable the ambient light sensor feature. For more information about QuickSet, right-click the QuickSet icon in the Windows Notification area, and click Help.

  • Page 90

    NOTE: An ExpressCard is not a bootable device. ExpressCard/34 Installing an ExpressCard You can install an ExpressCard while the Tablet automatically detects the card. ExpressCards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion.

  • Page 91: Smart Cards

    The Tablet-PC recognizes the ExpressCard and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the CD that came with the ExpressCard. Removing an ExpressCard CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Press the card into the slot to eject the card.

  • Page 92

    About Smart Cards Smart cards are portable credit-card shaped devices with internal integrated circuits. The top surface of the smart card usually contains an embedded processor under the gold contact pad. The combination of the small size and integrated circuits make smart cards valuable tools for security, data storage, and special programs.

  • Page 93: Secure Digital (sd) Cards

    2 Slide the smart card into the smart card slot until the card is completely seated in its connector. The smart card will protrude approximately 1/2 inch from the slot. If you encounter too much resistance, do not force the card. Check the card orientation and try again.

  • Page 94

    Setting Up and Using Your Tablet-PC...

  • Page 95: Using Your Tablet-pc With A Projector, Display Positions, Classic Notebook, Tablet

    Using Your Tablet-PC With a Projector You can use the Tablet-PC display in the notebook or tablet position and set the display orientation to either landscape or portrait. The position and orientation of the Tablet-PC display affect how a projector displays the image from the Tablet-PC.

  • Page 96: Display Modes, Clone Mode (mirrored)

    NOTE: When the Tablet-PC display has a portrait orientation and you are using clone mode, the projector displays an image that is rotated sideways and not viewable. To correct the displayed image, change the Tablet-PC display to landscape orientation using the Screen Rotate button or use the projector’s menu options or other features to rotate the displayed image.

  • Page 97: Extended Desktop Mode, Changing The Display Settings For The Projector

    Considerations for Display Resolution and Aspect Ratio in Clone Mode If the projector has a lower display resolution and aspect ratio than the Tablet-PC display, then the Tablet-PC graphics subsystem uses the lowest display resolution and aspect ratio. Changing to a lower display resolution and aspect ratio alters the image quality.

  • Page 98

    ® • In Windows ® CATALYST • In Windows XP, select Start→ All Programs→ Catalyst Control Center→ Advanced→ Catalyst Control Center - Advanced. 2 Select Displays Manger under Graphics Settings. The projector is displayed as an icon in the right-hand pane under Desktop and Display Setup.

  • Page 99: Setting Up And Using Networks, Connecting A Network Or Broadband Modem

    Setting Up and Using Networks Setting up a computer network provides connectivity between your Tablet PC and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet.

  • Page 100: Network Setup Wizard, Wireless Local Area Network (wlan)

    Network Setup Wizard Windows Vista 1 Click Start and then click Connect To→ Set up a connection or network. 2 Select an option under Choose a connection option. 3 Click Next, and then follow the instructions in the wizard. Windows XP 1 Click Start and then click Control Panel.

  • Page 101: What You Need To Establish A Wlan Connection, Checking Your Wireless Network Adapter

    What You Need to Establish a WLAN Connection Before you can set up a WLAN, you need: • High-speed (broadband) Internet access (such as cable or DSL) • A broadband modem that is connected and working • A wireless router or access point •...

  • Page 102: Setting Up A New Wlan Using A Wireless Router And A Broadband Modem

    The Order Confirmation for Your Tablet-PC The order confirmation that you received when you ordered your Tablet lists the hardware and software that shipped with your Tablet-PC. Setting Up a New WLAN Using a Wireless Router and a Broadband Modem 1 Contact your Internet service provider (ISP) to obtain specific information about the connection requirements for your broadband modem.

  • Page 103: Connecting To A Wlan

    NOTE: Restart your wireless equipment in the order described below to prevent a potential connection failure. 11 Turn on only your broadband modem and wait for at least 2 minutes for the broadband modem to stabilize. After 2 minutes, proceed to step 12. 12 Turn on your wireless router and wait for at least 2 minutes for the wireless router to stabilize.

  • Page 104

    Dell™ Support website at support.dell.com. For information on the type of wireless network adapter that is installed in your Tablet-PC, see "Checking Your Wireless Network Adapter" on page 101. Determining the Wireless Network Device Manager Depending on the software installed on your Tablet-PC, different wireless configuration utilities may manage your network devices: •...

  • Page 105: Mobile Broadband/wireless Wide Area Network (wwan), Mobile Broadband Network Connection

    Monitoring the Status of the Wireless network adapter Through Dell QuickSet The wireless activity indicator provides you with an easy way to monitor the status of your Tablet-PC’s wireless devices. To turn the wireless activity indicator on or off, click the QuickSet icon in the taskbar and select Hotkey Popups.

  • Page 106: Checking Your Dell Mobile Broadband Card

    CD that accompanied your card if purchased separately from your Tablet-PC) If the utility is corrupted or deleted from your Tablet-PC, see the Dell Mobile Broadband Card Utility user’s guide for instructions. The user’s guide is available through Windows Help and Support (see "Windows Help and Support"...

  • Page 107: Connecting To A Mobile Broadband Network

    Dell Mobile Broadband Card Utility, see the user's guide available through Windows Help and Support (see "Windows Help and Support" on page 19). The user's guide is also available on the Dell Support website at support.dell.com and on the CD included with your Mobile Broadband card, if you purchased the card separately from your Tablet-PC.

  • Page 108: Enabling/disabling The Dell Mobile Broadband Card

    Wireless network adapter Through Dell QuickSet" on page 105. Managing Your Network Settings Through the Dell QuickSet Location Profiler The Dell QuickSet Location Profiler helps you manage network settings that correspond to your Tablet-PC’s physical location. It includes two categories of profile settings: •...

  • Page 109: Dell Wi-fi Catcher™ Network Locator, Microsoft ® Windows ® Firewall

    The Wi-Fi Catcher Network Locator functions regardless of whether your Tablet-PC is turned on or off, in hibernate, sleep, or standby mode, as long as the switch is configured through Dell QuickSet or the BIOS (system setup program) to control WiFi network connections.

  • Page 110

    When Windows Firewall is enabled for a network connection, the Firewall icon appears with a red background in the Network Connections section of the Control Panel. To access options for enabling Windows Firewall: In Windows Vista, click Start • Firewall. In Windows XP, click Start →...

  • Page 111: Securing Your Tablet-pc, Security Cable Lock, Smart Cards And Biometric Readers

    Securing Your Tablet-PC Security Cable Lock NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot on your Tablet-PC. NOTE: Your Tablet-PC does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Tablet-PC.

  • Page 112: Passwords, About Passwords

    Smart cards are portable credit-card shaped devices with internal integrated circuits. Using smart cards can improve system security by combining something a user has (the smart card) with something only the user should know (a PIN) to provide more secure user-authentication than passwords alone.

  • Page 113: Using A Primary (or System) Password

    • Ensure that people are not watching you when you type your password. If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 26). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the Tablet-PC.

  • Page 114: Using An Administrator Password, Using A Hard Drive Password

    Dell (see "Contacting Dell" on page 26). Using a Hard Drive Password The hard drive password helps protect the data on your hard drive from unauthorized access.

  • Page 115: Trusted Platform Module (tpm)

    To secure your TPM data and encryption keys, follow the backup procedures documented in the Broadcom Secure Foundation Getting Started Guide. In the event of these backups being incomplete, lost, or damaged, Dell will be unable to assist in the recovery of encrypted data.

  • Page 116: Enabling The Tpm Feature, Security Management Software, Activating The Security Management Software

    Enabling the TPM Feature 1 Enable the TPM software: Restart the Tablet-PC and press <F2> during the Power On Self Test to enter the system setup program. Select Security→ TPM Security and press <Enter>. Under TPM Security, select On. Press <Esc> to exit the setup program. If prompted, click Save/Exit.

  • Page 117: Using The Security Management Software, Computer Tracking Software, If Your Tablet-pc Is Lost Or Stolen

    Computer tracking software may enable you to locate your Tablet-PC if it is lost or stolen. The software is optional and may be purchased when you order your Dell™ Tablet-PC, or you can contact your Dell sales representative for information about this security feature.

  • Page 118

    Dell for technical assistance and gives your Service Tag, the Tablet-PC is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported the missing Tablet-PC.

  • Page 119: Cleaning Your Tablet-pc, Tablet-pc, Keyboard, And Display, Touch Pad

    Cleaning Your Tablet-PC CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Tablet-PC, Keyboard, and Display CAUTION: Before you clean your Tablet-PC, disconnect the Tablet-PC from the electrical outlet and, if necessary, the optional media base or battery slice. Remove any installed batteries.

  • Page 120: Optical Drives And Optical Drive Media

    5 Moisten a soft, lint-free cloth with water, and wipe it gently across the surface of the touch pad. Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest. Optical Drives and Optical Drive Media NOTICE: Always use compressed air to clean the lens in an optical drive, and follow the instructions that come with the compressed-air product.

  • Page 121: Troubleshooting, Dell Diagnostics, When To Use The Dell Diagnostics

    If you experience a problem with your Tablet-PC, perform the checks in Lockups and Software Problems (see "Lockups and Software Problems" on page 130), and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin.

  • Page 122

    "Booting Dell Diagnostic Utility Partition.Press any key to continue." 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to run.

  • Page 123: Starting The Dell Diagnostics From The Drivers And Utilities Media, Dell Diagnostics Main Menu

    4 Select the Boot from CD-ROM option from the menu that appears and press <Enter>. 5 Type 1 to start the CD menu and press <Enter> to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your Tablet 7 When the Dell Diagnostics Main Menu appears, select the test you want to run.

  • Page 124

    The Service Tag for your Tablet-PC is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 4 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

  • Page 125: Dell Support Utility For Windows Vista, Accessing The Dell Support Utility

    Access the Dell Support Utility from the Notification area or from the Windows Vista Accessing the Dell Support Utility If the Dell Support icon does not appear in your Windows Notification area: 1 Click Start All Programs → 2 Ensure that the Show icon on the Windows Notification area option is checked.

  • Page 126: Clicking The Dell Support Icon, Windows Hardware Troubleshooter, Solving Problems

    The Dell Support Utility is customized for your computing environment. icon in the Windows Notification area functions differently when you click, double-click, or right-click the icon. Clicking the Dell Support Icon Click or right-click the • Check your computing environment •...

  • Page 127: Hard Drive Problems

    If an error message occurs in a program, see the program’s documentation. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ Tablet-PC to the Windows Classic view. Hard Drive Problems...

  • Page 128: Optical Drive Problems, E-mail And Internet Problems

    "Back View" on page 36). Troubleshooting — — See "Dell Diagnostics" on page 121. — The optical drive must receive a steady stream of data I N D O W S I S T A B E F O R E W R I T I N G T O A D I S C Product Information Guide —...

  • Page 129: Error Messages

    — Insert a bootable CD or DVD into the optional L O S E S O M E P R O G R A M S A N D T R Y — Contact Dell (see "Contacting Dell" on — If you cannot —...

  • Page 130: Ieee 1394 Device Problems, Lockups And Software Problems

    F Y O U H A V E P R O B L E M S W I T H A "Contacting Dell" on page 26). F Y O U H A V E P R O B L E M S W I T H A N Contact the IEEE 1394 device manufacturer.

  • Page 131

    A program stops responding — N D T H E P R O G R A M Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager. Click the Applications tab. Click to select the program that is no longer responding. Click End Task. A program crashes repeatedly NOTE: Most software includes installation instructions in its documentation, or on...

  • Page 132: Memory Problems

    Tablet-PC is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 121). F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S •...

  • Page 133: Network Problems, Power Problems

    • Run the Dell Diagnostics (see "Dell Diagnostics" on page 121). Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the H E C K T H E N E T W O R K C A B L E C O N N E C T O R inserted into the network connector on the back of the Tablet-PC and the network jack.

  • Page 134: Printer Problems, Scanner Problems

    page 168). L I M I N A T E I N T E R F E R E N C E • Power, keyboard, and mouse extension cables • Too many devices connected to the same power strip • Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the...

  • Page 135: Sound And Speaker Problems

    NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer. H E C K T H E S C A N N E R D O C U M E N T A T I O N and troubleshooting information.

  • Page 136: Touch Pad Or Mouse Problems

    adjust the volume, bass, or treble to eliminate distortion. D J U S T T H E I N D O W S V O L U M E C O N T R O L in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

  • Page 137: Troubleshooting Stylus And Touch Problems

    This test verifies that the digitizer hardware is fully functional. During the test, the pop-up window provides instruction to the user and reports the test result. If the test result produces a diagnostic code, contact Dell (see "Contacting Dell" on page 26).

  • Page 138: Display Problems

    H E C K T I P I N S T A L L A T I O N • Replace the pen tip. See "Replacing the Pen Tip" on page 66. • If this does not solve the problem, contact Dell. See "Contacting Dell" on page 26. Display Problems...

  • Page 139: Power Lights

    If the external monitor works, the Tablet-PC display or video controller may be defective. Contact Dell (see "Contacting Dell" on page 26). When using a projector, the projected image is rotated and unreadable O T A T E T H E D I S P L A Y I M A G E T O A R E A D A B L E O R I E N T A T I O N U S I N G T H E S C R E E N See "Using Tablet Buttons"...

  • Page 140

    • If the power light is blinking blue, the computer is receiving electrical power, but an internal power problem might exist. • If the power light is steady amber, a device may be malfunctioning or incorrectly installed. – Remove and then reinstall the memory modules (see "Memory" on page 168).

  • Page 141: Using The System Setup Program, Overview

    • System security and hard-drive password settings NOTE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your Tablet-PC work incorrectly.

  • Page 142: System Setup Screens, Viewing The System Setup Screens, Commonly Used Options, Changing The Boot Sequence

    Viewing the System Setup Screens 1 Turn on (or restart) your Tablet-PC. 2 When the DELL™ logo appears, press <F2> immediately. If you wait too long and the Microsoft you see the Windows desktop. Then shut down your Tablet-PC and try again.

  • Page 143

    Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down the Tablet-PC through the Start ( menu.

  • Page 144

    5 When the boot device list appears, highlight the device from which you want to boot and press <Enter>. The Tablet-PC boots to the selected device. The next time you reboot the Tablet-PC, the previous boot order is restored. Using the System Setup Program...

  • Page 145: Reinstalling Software, Drivers, What Is A Driver, Identifying Drivers

    A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your Tablet-PC to you with required drivers already installed—no further installation or configuration is needed. NOTICE: The Drivers and Utilities media may contain drivers for operating systems that are not on your Tablet-PC.

  • Page 146: Reinstalling Drivers And Utilities

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your Tablet-PC might not work correctly. Using Windows Device Driver Rollback...

  • Page 147

    Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 148) does not resolve the problem, then reinstall the driver from the Drivers and Utilities media. 1 Save and close any open files, and exit any open programs. 2 Insert the Drivers and Utilities media.

  • Page 148: Restoring Your Operating System

    • Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the Tablet-PC. All data on the hard drive and any programs installed after you received the Tablet-PC are permanently deleted.

  • Page 149: Using Microsoft Windows System Restore

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ Tablet-PC to the Windows Classic view. Starting System Restore Use System Restore to return the system to a previous state. In the event that System Restore does not resolve the issue, you may undo the last system restore.

  • Page 150: Using Dell Factory Image Restore

    Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your Tablet-PC. If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.

  • Page 151: Using The Operating System Media

    1 Turn on the Tablet-PC. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer. The System Recovery Options window appears. 3 Select a keyboard layout and click Next.

  • Page 152

    NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the Tablet-PC. Use the Dell Drivers and Utilities media to load any required drivers. Depending on the region from which you ordered your Tablet-PC, or whether you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your Tablet-PC.

  • Page 153

    6 Press any key to Boot from CD-ROM. 7 Follow the instructions on the screen to complete the installation. Reinstalling Software...

  • Page 154

    Reinstalling Software...

  • Page 155: Adding And Replacing Parts, Before You Begin, Recommended Tools, Turning Off Your Tablet-pc

    • You have performed the steps in "Turning Off Your Tablet-PC" on page 155 and "Before Working Inside Your Tablet-PC" on page 156. You have read the safety information in the Dell™ Product Information • Guide. Recommended Tools The procedures in this document may require the following tools: •...

  • Page 156: Before Working Inside Your Tablet-pc

    Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your Tablet-PC. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself.

  • Page 157: Main Battery

    Before you begin any of the procedures in this section, follow the safety instructions in the NOTICE: Only a certified service technician should perform repairs on your Tablet-PC. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Product Information Guide Adding and Replacing Parts...

  • Page 158

    NOTE: Your Tablet-PC’s Service Tag and Microsoft located under the main battery in the battery bay of your Tablet-PC Removing the Main Battery 1 Follow the procedures in "Before You Begin" on page 155. 2 Turn off your Tablet-PC (see "Turning Off Your Tablet-PC" on page 155). 3 If the Tablet-PC is connected to a docking device such as the optional Media Base or Battery Slice (docked), undock it.

  • Page 159: Hard Drive, Installing The Main Battery

    battery release latches (2) battery bay Installing the Main Battery 1 Align the main battery with the sides of the battery bay. 2 Slide the main battery into the battery bay until you feel a click, ensuring that the battery is firmly and properly seated. 3 Turn the Tablet-PC top-side up on a flat work surface and open the display.

  • Page 160: Removing The Hard Drive

    Hard drives are extremely fragile; even a slight bump can damage the drive. NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. Removing the Hard Drive 1 Follow the procedures in "Before You Begin" on page 155.

  • Page 161: Installing The Hard Drive

    captive screws (2) hard drive 3 Holding the metal bracket by the sides, slide the bracket toward the back of the Tablet-PC to dislodge the bracket from the two metal clips and set the bracket aside. 4 Use the pull-tab to disconnect the hard drive cable from the system board connector and remove the hard drive from the Tablet-PC.

  • Page 162: Removing The Sim Card, Subscriber Identity Module (sim) Card

    NOTICE: When the hard drive is not in the Tablet-PC, store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge" in the Product Information Guide. 2 Remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive. NOTICE: Use firm and even pressure to slide the drive into place.

  • Page 163: Installing The Sim Card, Internal Card With Bluetooth Wireless Technology

    SIM card NOTE: When you replace the SIM card, ensure that you insert the SIM card into the SIM card slot with the cut-off corner of the card facing toward the front of the Tablet-PC. Installing the SIM Card 1 Insert the SIM card into the slot with the cut-off corner of the card facing toward the front of the Tablet-PC.

  • Page 164: Remove The Internal Card Caddy

    If you ordered an internal card with Bluetooth wireless technology with your Tablet-PC, it is already installed. Remove the Internal Card Caddy If your Tablet-PC has Bluetooth wireless technology, the Bluetooth card is installed in the internal card caddy. NOTICE: Before touching anything inside your Tablet-PC, ground yourself by touching an unpainted metal surface, such as the metal at the back of your computer.

  • Page 165: Installing A Bluetooth Card

    captive screw cable connector plastic securing tab NOTICE: Be careful when removing the card to avoid damaging the card, card cable, or surrounding components. 4 Loosen the captive screw and, lifting the end with the captive screw first, gently remove the card caddy from your Tablet-PC. If a card is installed in the card caddy, ensure that excessive force is not applied to the connecting cable.

  • Page 166

    4 Insert the tabbed-end of the card caddy into the base, then lower the screw end into the base. See the picture below. Adding and Replacing Parts...

  • Page 167: Memory And Mini-card Cover, Installing The Main Battery

    5 Tighten the captive screw. Installing the Main Battery 1 Align the main battery with the sides of the battery bay. 2 Slide the main battery into the battery bay until you feel a click, ensuring that the battery is firmly and properly seated. Verify that the battery release tabs are positioned toward the middle of the unit.

  • Page 168: Removing The Memory And Mini-card Cover, Installing The Memory And Mini-card Cover, Memory

    NOTICE: To prevent damage to the system board, remove the main battery before you service the Tablet-PC. Removing the Memory and Mini-Card Cover 1 Follow the procedures in "Before You Begin" on page 155. 2 Turn the Tablet-PC upside-down, loosen the two captive screws on the memory and Mini-Card cover, and remove the cover.

  • Page 169: Removing A Memory Module, Installing A Memory Module

    2 Remove the memory and Mini-Card cover. See "Removing the Memory and Mini-Card Cover" on page 168. NOTE: Memory modules purchased from Dell are covered under your Tablet-PC warranty. NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips.

  • Page 170: Mini-card

    4 Replace the memory and Mini-Card cover, and tighten the two captive screws (see "Installing the Memory and Mini-Card Cover" on page 168). NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your Tablet-PC. 5 Insert the battery into the battery bay, or connect the AC adapter to your Tablet-PC and an electrical outlet.

  • Page 171: Removing A Mini-card

    NOTICE: To prevent damage to the system board, remove the main battery before you service the Tablet-PC. Removing a Mini-Card 1 Follow the procedures in "Before You Begin" on page 155. 2 Remove the memory and Mini-Card cover. See "Removing the Memory and Mini-Card Cover"...

  • Page 172

    antenna cable connectors (2) Mini-Card 5 Release the card by pushing the metal securing tab away from the card until the card pops up slightly. Adding and Replacing Parts...

  • Page 173: Installing A Mini-card

    metal securing tabs (2) 6 Slide the card at a 45-degree angle out of its connector. Installing a Mini-Card NOTICE: To avoid damaging the Mini-Card, never place cables on top of or under the card. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card.

  • Page 174: Hinge Cover, Removing The Hinge Cover

    2 Align the card with the connector at a 45-degree angle, and press the card into the connector until it clicks. NOTE: For more specific information about which cable to connect to which connector, see the documentation that came with your Mini-Card. 3 Connect the cables to the Mini-Card, ensuring that you route the cables correctly.

  • Page 175: Installing The Hinge Cover, Keyboard

    hinge cover indent 3 Starting on the right side of the Tablet-PC, use a plastic scribe to pry up the hinge cover. Lift the cover away from the Tablet-PC going from the right toward the left, and lay the cover aside. Installing the Hinge Cover 1 Insert the left edge of the cover into place.

  • Page 176: Removing The Keyboard

    NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as the back panel) on the Tablet-PC. Removing the Keyboard 1 Follow the instructions in "Before You Begin" on page 155. 2 Remove the hinge cover (see "Removing the Hinge Cover"...

  • Page 177: Installing The Keyboard, Coin-cell Battery

    NOTE: Lift the keyboard carefully in keyboard cable. 4 Rotate the keyboard up 45-degrees to gain access to the keyboard connector. 5 Lift the keyboard cable locking arm up to access the keyboard cable. Pull up on the keyboard cable pull-tab to remove the keyboard cable from the connector.

  • Page 178: Removing The Coin-cell Battery, Installing The Coin-cell Battery

    NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the Tablet-PC. NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the Tablet-PC. Removing the Coin-cell Battery 1 Follow the procedures in "Before You Begin"...

  • Page 179: Display Assembly, Removing The Display Assembly

    2 Connect the coin-cell battery connector to the connector on the system board. 3 Install the keyboard (see "Installing the Keyboard" on page 177). 4 Install the hinge cover (see "Installing the Hinge Cover" on page 175). Display Assembly CAUTION: Before performing the following procedures, follow the safety Product Information Guide instructions in your...

  • Page 180

    display display connector pull-tab antenna cables (3) 6 Feed the Mini-Card antenna cables from the bottom through the cable channel to the top of the system. 7 Loosen the five M2.5 x 5-mm screws. 8 Turn the system upside-down and remove the base grip: Remove the two M2.5 x 5-mm screws.

  • Page 181

    Pry the base grip from the back of the rotating hinge and set the base grip aside. base grip 9 Turn the system top-side up, and remove the two M2.5 x 5-mm screws from the top of the rotating hinge. M2.5 x 5-mm screws (2) Adding and Replacing Parts...

  • Page 182: Installing The Display Assembly

    M2.5 x 5-mm screws (2) 10 Lift the display assembly from the base, and place the display assembly to one side. Installing the Display Assembly 1 Place the display assembly on the base. 2 Feed the Mini-Card antenna cables from the top through the antenna channel to the bottom of the system.

  • Page 183

    shrink tube tape recess 3 Connect the display cable to the system. When doing so, make sure that: • The pull-tab is lying flat in the recessed area. If the bale wire is not flush to the palm rest, the keyboard will not sit flat on the palm rest. •...

  • Page 184

    display display connector pull-tab antenna cables (3) 4 Tighten the five M2.5 x 5-mm screws. 5 Close the Tablet-PC and turn it around so that you can access the back of the rotating hinge. 6 Tighten the two M2.5 x 5-mm screws on the top of the rotating hinge. Adding and Replacing Parts M2.5 x 5-mm screws (5) display cable connector...

  • Page 185

    M2.5 x 5-mm screws (2) 7 Turn the Tablet-PC upside-down and install the base grip: Clip the base grip onto the back of the rotating hinge. Tighten the two M2.5 x 5-mm screws. Adding and Replacing Parts...

  • Page 186: Palm Rest, Removing The Palm Rest

    base grip 8 Install any applicable Mini-Cards (see "Installing a Mini-Card" on page 173). 9 Install the keyboard (see "Installing the Keyboard" on page 177). 10 Install the hinge cover (see "Installing the Hinge Cover" on page 175). Palm Rest CAUTION: Before performing the following procedures, follow the safety instructions in your...

  • Page 187

    2 Remove the hard drive (see "Removing the Hard Drive" on page 160). 3 Remove the hinge cover (see "Removing the Hinge Cover" on page 174). 4 Remove the display assembly (see "Removing the Display Assembly" on page 179). 5 Remove the keyboard (see "Removing the Keyboard" on page 176). 6 Remove any installed Mini-Cards (see "Removing a Mini-Card"...

  • Page 188

    10 Disengage the five snaps at the front of the system by using your fingers to pry the edge of the base away from the palm rest. 11 Turn the Tablet-PC top-side up and, lifting the front end slightly upward and moving in a clock-wise manner, disengage the snaps at the sides and back of the system.

  • Page 189: Installing The Palm Rest, System Board, Removing The System Board

    palm rest touch pad cable-locking arm Installing the Palm Rest 1 Place the palm rest on top of the base, and engage the snaps around the palm rest edges by pressing with your fingers in a counter-clockwise manner. 2 Turn the Tablet-PC upside down and tighten the eleven M2.5 x 5-mm bottom screws.

  • Page 190

    3 Remove the display assembly (see "Removing the Display Assembly" on page 179). 4 Remove the keyboard (see "Removing the Keyboard" on page 176). 5 Remove any installed Mini-Cards (see "Removing a Mini-Card" on page 171). 6 Remove the palm rest (see "Removing the Palm Rest" on page 186). 7 Remove the speaker from the base: Disconnect the speaker cable from the speaker system board connector.

  • Page 191: Installing The System Board, Removing The Fan

    9 Disconnect the pen indicator cable from the system board. 10 Remove the M2.5 x 5-mm screw marked with a silver triangle. 11 Remove the system board from the base, lifting from right to left, and set the system board aside. Installing the System Board 1 Seat the system board into the base from left to right.

  • Page 192

    2 Remove the hinge cover (see "Removing the Hinge Cover" on page 174). 3 Remove the display assembly (see "Removing the Display Assembly" on page 179). 4 Remove the keyboard (see "Removing the Keyboard" on page 176). 5 Remove any installed Mini-Cards (see "Removing a Mini-Card" on page 171).

  • Page 193: Installing The Fan, Pen And Whip Antenna Assembly, Removing The Pen And Whip Antenna Assembly

    M2 x 3-mm screws (4) fan cable connector Installing the Fan 1 Seat the fan into the system board, and tighten the four M2 x 3-mm screw using a #0 Phillips screwdriver. 2 Connect the fan cable to the system board. 3 Install the system board (see "Installing the System Board"...

  • Page 194

    5 Remove any installed Mini-Cards (see "Removing a Mini-Card" on page 171). 6 Remove the palm rest (see "Removing the Palm Rest" on page 186). 7 Remove the system board (see "Removing the System Board" on page 189). 8 Remove the two M2 x 3-mm screws. 9 Remove the pen missing cable and whip antenna cable from their routing channels, then lift the pen assembly and whip antenna assembly from the base.

  • Page 195: Installing The Pen And Whip Antenna Assembly, Wireless Switch, Removing The Wireless Switch

    pen and whip antenna assembly M2 x 3-mm screws (2) base Installing the Pen and Whip Antenna Assembly 1 Seat the pen-missing cable and whip antenna cable into their routing channels. Route the pen-missing cable through the base hooks by the grip area.

  • Page 196

    4 Remove the keyboard (see "Removing the Keyboard" on page 176). 5 Remove any installed Mini-Cards (see "Removing a Mini-Card" on page 171). 6 Remove the palm rest (see "Removing the Palm Rest" on page 186). 7 Remove the system board (see "Removing the System Board" on page 189).

  • Page 197: Installing The Wireless Switch

    Installing the Wireless Switch 1 Set the wireless switch into the base. 2 Tighten the M2.5 x 5-mm screw. Slide the wireless On/Off switch to confirm that the board is connected to the base correctly. If the switch is too tight, then the alignment of the board to the base shifted during assembly.

  • Page 198

    Adding and Replacing Parts...

  • Page 199: Dell™ D/bay, About The Dell D/bay, Setting Up And Using The D/bay

    Product Information Guide safety instructions in your About the Dell D/Bay You can install Dell Latitude™ D-Family devices such as a floppy drive, hard drive, or optical drive using the Dell D/Bay. Setting Up and Using the D/Bay Connect the D/Bay cable to the powered USB connector on your Tablet-PC or optional media base.

  • Page 200: Removing And Installing Devices When The Tablet-pc Is Turned Off

    Avoid pressing down on them or placing heavy objects on top of them. 1 Press the device latch release so that the latch release pops out. 2 Pull the device by the latch release to remove the device from the D/Bay. Dell™ D/Bay...

  • Page 201: Removing And Installing Devices While The Tablet-pc Is Running

    Avoid pressing down on them or placing heavy objects on top of them. 3 Press the device latch release so that the latch release pops out. 4 Pull the device by the latch release to remove the device from the D/Bay. Dell™ D/Bay...

  • Page 202

    5 Insert the new device into the bay, push the device until you feel a click, and push the device latch release in so that it is flush with the bay. Windows automatically recognizes the new device. 6 If necessary, enter your password to unlock your drive. Dell™ D/Bay...

  • Page 203: Media Base (optional), Left View

    Media Base (Optional) Left View USB connector C O N N E C T O R The USB 2.0-compliant connector allows you to connect USB devices, such as a mouse, keyboard, or printer. — Allows you to use CD and DVD media. O P T I C A L D R I V E optical drive in media bay Media Base (Optional)

  • Page 204: Right View, Back View

    Right View USB connector security cable slot C O N N E C T O R The USB 2.0-compliant connector allows you to connect USB devices, such as a mouse, keyboard, or printer. A B L E T R E L E A S E L E V E R media base is not secured by an antitheft device.

  • Page 205

    Tablet-PC release lever audio connector VGA video connector serial connector powered USB connector A B L E T R E L E A S E L E V E R (see "Undocking Your Tablet-PC From the Media Base" on page 212). A D A P T E R C O N N E C T O R Connects an AC adapter to the media base and to AC power to convert AC power to the DC power required by the media...

  • Page 206

    A U D I O C O N N E C T O R Connect headphones or speakers. The connector is a stereo output connector. IEEE 1394 C O N N E C T O R Connect FireWire devices such as a camera, external hard drive, or external CD-ROM drive.

  • Page 207

    S E R I A L C O N N E C T O R Connects a serial device, such as a serial mouse or a handheld device. C O N N E C T O R Connect USB devices, such as a mouse, keyboard, or printer.

  • Page 208

    N E T W O R K C O N N E C T O R Connects the computer to a network. The solid light on the connector provides link status information. Off indicates no link, green indicates a 10-Mb/sec link, orange indicates a 100-Mb/sec link, and yellow indicates a 1000- Mb/sec link.

  • Page 209: Setting Up Your Media Base

    NOTICE: Always use the Dell AC adapter that came with the media base. If you use any other commercially available AC adapter—or the AC adapter from earlier models of Dell computers—you may damage the media base or the Tablet-PC.

  • Page 210: Securing The Media Base

    Ensure that the Tablet-PC is not connected to the media base or to the battery slice (docked). Turn on the Tablet-PC. Verify that the Microsoft Shut down the Tablet-PC (see "Turning Off Your Tablet-PC" on page 155). Securing the Media Base NOTE: If the Tablet-PC is docked to the media base and an antitheft device is attached to the security cable slot on the media base, you cannot undock the...

  • Page 211: Docking Your Tablet-pc To The Media Base

    Docking Your Tablet-PC to the Media Base NOTE: If you are docking your Tablet-PC for the first time and have not completed the steps in "Setting Up Your Media Base" on page 209, complete them before proceeding to the next step. NOTE: After docking the Tablet-PC for the first time, the Tablet-PC battery or the Tablet-PC AC adapter connection can power the media base if the media base is...

  • Page 212: Undocking Your Tablet-pc From The Media Base

    3 Press the Tablet-PC onto the media base until it clicks and the Tablet-PC is firmly seated. 4 Turn on the Tablet-PC. The operating system recognizes the media base. Undocking Your Tablet-PC From the Media Base NOTICE: Never undock the Tablet-PC without first preparing the Tablet-PC for undocking.

  • Page 213: Installing The Optical Drive In The Media Base

    6 Lift the back of the Tablet-PC up and slide the Tablet-PC out towards the back of the media base. Installing the Optical Drive in the Media Base 1 Save and close any open files or programs, and turn off the Tablet-PC (see "Turning Off Your Tablet-PC"...

  • Page 214: Media Base Specifications

    2 Remove the securing screw that secures the optical drive and use your screwdriver to slide the drive out of the media bay. Media Base Specifications Physical Height Width Depth Weight (without optical drive) Storage DVD-ROM (optional) DVD+RW (optional) 12.8 mm (0.50 inches) 295.31 mm (11.63 inches) 222.56 mm (8.76 inches) 0.488 kg (1.076 lb)

  • Page 215

    Ports and Connectors Network connector Powered USB Video DVI connector Serial Audio IEEE 1394a Docking RJ-45 port for 10/100/1000 Mbits/second Ethernet three 4-pin USB-2.0 compliant connectors one 9-pin USB-2.0 compliant connector 15-pin VGA connector 24-hole connector 9-pin connector; 16550C-compatible UART with 16-byte buffer headphone/speaker (line-out) mini connector...

  • Page 216

    Media Base (Optional)

  • Page 217: Battery Slice (optional), Top View

    Battery Slice (Optional) Top View docking connector AC adapter connector power status light release lever Battery Slice (Optional)

  • Page 218: Setting Up Your Battery Slice, Bottom View

    NOTICE: Always use the Dell AC adapter that came with your Tablet-PC. If you use any other commercially available AC adapter—or the AC adapter from earlier models of Dell computers—you may damage the battery slice or the Tablet-PC.

  • Page 219: Docking Your Tablet-pc To The Battery Slice

    Connect the AC adapter to the AC adapter connector on your Tablet-PC and to an electrical outlet. Docking Your Tablet-PC to the Battery Slice NOTE: After docking the Tablet-PC to the battery slice, the Tablet-PC AC adapter will also charge the battery slice. Battery Slice (Optional)

  • Page 220: Undocking Your Tablet-pc From The Battery Slice

    1 Align the back of the Tablet-PC with the back of the battery slice at approximately a 30-degree angle, and lower the front of the Tablet-PC onto the battery slice Tablet-PC 2 Press the Tablet-PC onto the Tablet-PC is firmly seated. 3 Turn on the Tablet-PC.

  • Page 221

    2 Set your Tablet-PC power management settings so that the Tablet-PC does not enter sleep, standby, or hibernate mode when you close (lower) the display: Windows Vista → Control Panel→ Mobile PC→ Power Options→ Click Start Change what closing the lid does. Under the When I close the lid drop-down menu, select Do nothing.

  • Page 222: Charging Your Battery Slice, Battery-slice Power-status Led, Battery Slice Specifications

    Width Depth Battery Slice (Optional) Status You are trying to use an unsupported, non- Dell AC adapter to power your tablet-PC. Temporary battery failure with AC adapter present. Fatal battery failure with AC adapter present. Battery in full charge mode with AC adapter present.

  • Page 223

    Physical Weight AC Adapter Input voltage Input current (maximum) Input frequency Output current (maximum) Output power Rated output voltage Dimensions and weight: Height Width Depth Weight (with cables) Ports and Connectors Docking 0.60 kg (1.32 lb) 100–240 VAC 1.5 A 50–60 Hz 3.34 A 65 W...

  • Page 224

    Battery Slice (Optional)

  • Page 225: Traveling With Your Tablet-pc, Identifying Your Tablet-pc, Packing The Tablet-pc

    Write down your Service Tag and store it in a safe place away from the Tablet-PC or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. •...

  • Page 226: Travel Tips

    • Use the optional Dell™ carrying case to pack the Tablet-PC and its accessories together safely. • Avoid packing the Tablet-PC with items such as shaving cream, colognes, perfumes, or food. NOTICE: If the Tablet-PC has been exposed to extreme temperatures, allow it to acclimate to room temperature for 1 hour before turning it on.

  • Page 227: Traveling By Air

    Traveling by Air NOTICE: Do not walk the Tablet-PC through a metal detector. Send the Tablet-PC through an X-ray machine or have it hand-inspected. • Ensure that you have a charged battery available in case you are asked to turn on the Tablet-PC. •...

  • Page 228

    Traveling With Your Tablet-PC...

  • Page 229: Appendix, Fcc Notice (u.s. Only)

    NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

  • Page 230: Macrovision Product Notice

    The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: • Product name: Dell™ Latitude™ XT • Model number: PP12S • Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs...

  • Page 231: Glossary

    Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular Tablet-PC. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACPI —...

  • Page 232

    computer battery powers the computer. biometric reader — A strip sensor that uses your unique fingerprint to authenticate your user identity to help secure your computer. BIOS — basic input/output system — A program (or utility) that serves as an interface between the computer hardware and the operating system.

  • Page 233

    computer components. carnet — An international customs document that facilitates temporary imports into foreign countries. Also known as a merchandise passport. CD-R — CD recordable — A recordable version of a CD. Data can be recorded only once onto a CD-R. Once recorded, the data cannot be erased or written over. CD-RW —...

  • Page 234

    device — Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer. device driver — See driver. DIMM — dual in-line memory module — A circuit board with memory chips that connects to a memory module on the system board. DIN connector —...

  • Page 235

    ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.

  • Page 236

    when installed. Fahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water. FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system.

  • Page 237

    hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink — A metal plate on some processors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer.

  • Page 238

    standards for infrared communications. IRQ — interrupt request — An electronic pathway assigned to a specific device so that the device can communicate with the processor. Each device connection must be assigned an IRQ. Although two devices can share the same IRQ assignment, you cannot operate both devices simultaneously.

  • Page 239

    — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in...

  • Page 240

    MP — megapixel — A measure of image resolution used for digital cameras. ms — millisecond — A measure of time that equals one thousandth of a second. Access times of storage devices are often measured in ms. network adapter — A chip that provides network capabilities. A computer may include a network adapter on its system board, or it may contain a PC Card with an adapter on it.

  • Page 241

    PCI Express — A modification to the PCI interface that boosts the data transfer rate between the processor and the devices attached to it. PCI Express can transfer data at speeds from 250 MB/sec to 4 GB/sec. If the PCI Express chip set and the device are capable of different speeds, they will operate at the slower speed.

  • Page 242

    enhancements or corrections that have not yet been documented. read-only — Data and/or files you can view but cannot edit or delete. A file can have read-only status if: • It resides on a physically write-protected CD or DVD. • It is located on a network in a directory and the system administrator has assigned rights only to specific individuals.

  • Page 243

    Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.

  • Page 244

    capabilities of the monitor, the video controller and its drivers, and the amount of video memory installed in the computer. S-video TV-out — A connector used to attach a TV or digital audio device to the computer. SXGA — super-extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 1024.

  • Page 245

    UPS — uninterruptible power supply — A backup power source used when the electrical power fails or drops to an unacceptable voltage level. A UPS keeps a computer running for a limited amount of time when there is no electrical power. UPS systems typically provide surge suppression and may also provide voltage regulation.

  • Page 246

    then turned on, the computer is infected when it reads the boot sectors of the bootable media expecting to find the operating system. If the computer is infected, the boot virus may replicate itself onto all the bootable media that are read or written in that computer until the virus is eradicated.

  • Page 247

    Zip format are called Zip files and usually have a filename extension of .zip. A special kind of zipped file is a self-extracting file, which has a filename extension of .exe. You can unzip a self-extracting file by double-clicking it. Zip drive —...

  • Page 248

    Glossary...

Comments to this Manuals

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  • Thembeigh Mar 21, 2015 01:02:
    How can I wipe everything off my laptop?
  • Thembeigh Mar 21, 2015 01:01:
    How can I wipe everything off my laptop?
  • ahmed Dec 11, 2012 08:53:
    thanks alot for the drivers
    good luck