Dell Latitude XT PP12S User Manual page 131

A program stops responding
E
N D T H E P R O G R A M
Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
1
Click the Applications tab.
2
Click to select the program that is no longer responding.
3
Click End Task.
4
A program crashes repeatedly
NOTE:
Most software includes installation instructions in its documentation, or on
a CD or DVD.
C
H E C K T H E S O F T W A R E D O C U M E N T A T I O N
the program.
A program is designed for an earlier Windows operating system
R P
U N T H E R O G R A M
Wizard configures a program so that it runs in an environment similar to previous
versions of Windows.
Windows Vista
→ Control Panel→ Programs→ Use an older program with this
Click Start
1
version of Windows.
In the welcome screen, click Next.
2
Follow the instructions on the screen.
3
Windows XP
Click Start→ Help and Support→ Fixing a problem→ Application and software
1
problems.
Click Run Software that Worked with previous versions.
2
In the welcome screen, click Next.
3
Follow the instructions on the screen.
4
A solid blue screen appears
T T
U R N T H E A B L E T
your keyboard or touching your display with the pen or your finger, press and hold the
power button for at least 8 to 10 seconds (until the Tablet-PC turns off), and then
restart your Tablet-PC.
—
C
O M P A T I B I L I T Y
- P C — If you are unable to get a response by pressing a key on
O F F
— If necessary, uninstall and then reinstall
W — The Program Compatibility
I Z A R D
Troubleshooting
131