Optical Drive Problems; Hard Drive Problems - Dell Vostro 420 Service Manual

Drive Problems
CAUTION:
safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Ensure that Microsoft® Windows
Windows XP:
Click Start and click My Computer.
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Windows Vista®:
Click the Windows Vista Start button
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If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
Test the drive —
Clean the drive or disk —
Check the cable connections
Run the Hardware Troubleshooter —
Run the Dell Diagnostics —

Optical drive problems

NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the media.
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
Adjust the Windows volume control —
Click the speaker icon in the lower-right corner of your screen.
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Ensure that the volume is turned up by clicking the slidebar and dragging it up.
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Ensure that the sound is not muted by clicking any boxes that are checked.
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Check the speakers and subwoofer —
Problems writing to an optical drive
Close other programs —
closing all programs before you write to the optical.
Turn off standby mode in Windows before writing to a disc —
management modes.

Hard drive problems

Run Check Disk —
Windows XP:
1. Click Start and click My Computer.
2. Right-click Local Disk C:.
3. Click Properties® Tools® Check Now.
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Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. For additional
®
Recognizes the drive —
and click Computer.
Insert another disc to eliminate the possibility that the original drive is defective.
See "Cleaning Your Computer" in the Setup and Quick Reference Guide.
See Hardware Troubleshooter.
See Dell Diagnostics.
See Sound and Speaker
The optical drive must receive a steady stream of data during the writing process. If the stream is interrupted, an error occurs. Try
UserManuals.info
Problems.
Search for the keyword standby in Windows Help and Support for information on power