Troubleshooting; Dell Diagnostics; When To Use The Dell Diagnostics; Starting The Dell Diagnostics From Your Hard Drive - Dell Latitude XT PP12S User Manual

Troubleshooting

Some of the tools you may be using as you troubleshoot problems on your
Tablet-PC include:
•

Dell Diagnostics

• Dell Support Utility (Windows Vista
®
• Windows Hardware Troubleshooter
Dell Diagnostics
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
NOTICE:
The Dell Diagnostics works only on Dell™ computers.

When to Use the Dell Diagnostics

If you experience a problem with your Tablet-PC, perform the checks in
Lockups and Software Problems (see "Lockups and Software Problems" on
page 130), and run the Dell Diagnostics before you contact Dell for technical
assistance.
It is recommended that you print these procedures before you begin.
See "Using the System Setup Program" on page 141 to review your
Tablet PC's configuration information, and ensure that the device that you
-
want to test displays in the system setup program and is active.
Start the Dell Diagnostics from your hard drive or from the Drivers and
Utilities media.
NOTE:
The Drivers and Utilities media is optional and may not ship with your
Tablet-PC.

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on
your hard drive.
®
only)
Product Information Guide
.
Troubleshooting
8
121