Figure 1 - e-Support: e-Tag
To submit a new warranty claim, select the type of claim from the dropdown list
shown below and complete the required sections of the e-Tag limited warranty
claim.
Figure 2 - e-Support: e-Tag Warranty Claim Console
A copy of the e-Tag limited warranty claim form and the machine service history
should be returned with the original defective part(s) to the address provided on
the bottom of the e-Tag limited warranty claim. The service history log can be
handwritten or computer generated and must include the following:
•
•
•
•
•
After authorization, part and labor credits are posted on the CNA website on the
following business day.
imagePROGRAF iPF6350/6300 Service Guide
Rev. 0
Dealer Name
Machine Installation Date
Machine Serial Number
Part Number
Work Performed (Highlight Current Service Call)
imagePROGRAF iPF6350/6300 Service Guide
•
Part Description
•
Date Part Was Removed
•
Machine Copy Count
•
Reason For Removal
March 2010
Page 19
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