Akuvox S563 Administrator's Manual
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Akuvox S563 Administrator's Manual

Akuvox S563 Administrator's Manual

Indoor monitor
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Summary of Contents for Akuvox S563

  • Page 1 About This Manual About This Manual...
  • Page 2 This manual is written based on firmware version: 563.30.12.104, and it provides all the configurations for the functions and features of the S563 series indoor monitor. Please visit the Akuvox forum or consult technical support for any new information or the latest firmware.

  • Page 3: Product Overview

    Product Overview Product Overview S563 series is an Android SIP-based with a smooth touch-screen indoor monitor. It can be connected to the Akuvox door phone for audio/video communication, unlocking, and monitoring. Residents can communicate with visitors via audio/video calls, and it supports unlocking the door remotely.

  • Page 4: Model Specification

    Model Specification Model Specification Model Model S563 S563 Android 12 Color Color Black Display Display 8 Inch IPS LCD Resolution Resolution 1280 x 800 One microphone,-26dB Speaker Speaker One speaker, 4Ω / 2W Wi-Fi Wi-Fi IEEE802.11 b/g/n Bluetooth Bluetooth Ethernet...
  • Page 5 Introduction to Configuration Menu Introduction to Configuration Menu Status Status: This section gives you basic information such as product information, network information, account information, etc. Account Account: This section concerns the SIP account, SIP server, proxy server, transport protocol type, audio & video codec, DTMF, session timer, NAT, user agent, etc. Network Network: This section mainly deals with DHCP &...

  • Page 7: Access The Device

    Access the Device Access the Device Akuvox indoor monitor system settings can be either accessed on the device directly or on the device web interface. Device Start-up Network Selection Device Start-up Network Selection Akuvox indoor monitor system settings can be either accessed on the device directly or on the device's web interface.
  • Page 8 Access the Device Settings on the Device Access the Device Settings on the Device Access Device Basic Settings Access Device Basic Settings You can access the device's basic and advanced settings to configure different functions. To access the device's basic settings, swipe your finger left on the home screen, then tap .
  • Page 9 Access Device Advance Settings Access Device Advance Settings To access the advanced settings, press and tap the Advance Settings Advance Settings. Press the default password 123456 to enter the advanced settings.
  • Page 10 Access the Device Settings on the W eb Interface Access the Device Settings on the W eb Interface You can also enter the device IP address on the web browser in order to log in to the device web interface where you can configure and adjust parameters, etc. To check the IP address, go to the device Settings >...
  • Page 11 Note Note Download IP scanner: https://knowledge.akuvox.com/docs/akuvox-ip-scanner?highlight=IP https://knowledge.akuvox.com/docs/akuvox-ip-scanner?highlight=IP See the detailed guide: https://knowledge.akuvox.com/v1/docs/en/how-to-obtain-ip-address-via-ip- https://knowledge.akuvox.com/v1/docs/en/how-to-obtain-ip-address-via-ip- scanner?highlight=IP%20Scanner scanner?highlight=IP%20Scanner Google Chrome browser is strongly recommended. The initial username and password are admin admin and please be case-sensitive to the user names and passwords entered.

  • Page 12: Language Setting

    Language and Time Setting Language and Time Setting Language Setting Language Setting Set up the language during initial device setup or later through the device or web interface according to your preference. Language Setting on the Device Language Setting on the Device To select the desired language, go to Settings >...

  • Page 13: Time Setting

    English, Simplified Chinese, Traditional Chinese, Russian, Czech, Portuguese, Spanish, Dutch, French, German, Polish, Turkish, Japanese, Mongolian, Vietnamese, and Italian. You can customize interface text including configuration names and prompt text. To set it up, go to Device > Time/Lang Device > Time/Lang interface. Export and edit the .json file. Then import the file to the device.
  • Page 14 Automatic Date Time Automatic Date Time : The automatic date is switched on by default, which allows the date & time to be automatically set up and synchronized with the default time zone and the Network Time Protocol(NTP) server. You can also set it up manually by switching off the automatic date and entering the time and date.
  • Page 15 Automatic Date & Time Automatic Date & Time : The automatic date is switched on by default, which allows the date & time to be automatically set up and synchronized with the default time zone and the Network Time Protocol(NTP) server. You can also set it up manually by switching off the automatic date and entering the time and date.

  • Page 16: Screen Display Configuration

    Screen Display Configuration Screen Display Configuration Screen Display Setting on the Device Screen Display Setting on the Device You can configure a variety of features of the screen display in terms of brightness, screen saver and font size, etc. Navigate to the device Settings > Display Settings >...
  • Page 17 Screen Saver Screen Saver: Determine whether to display the screensaver when the device goes into sleep mode. Time Schedule Time Schedule : Decide the specific time range to display the screen saver. Screen Saver Type Screen Saver Type : Local Pictures: Display pictures uploaded to the indoor monitor as the screen Local Pictures: saver.
  • Page 18 Screen Display Setting on the W eb Interface Screen Display Setting on the W eb Interface You can configure the screen display on the Device > Display Setting > Screen Saver Setting Device > Display Setting > Screen Saver Setting interface.
  • Page 19 Note Note The pictures uploaded should be in JPG, JPEG, or PNG format with a 2M maximum. The recommended resolution is 1280*800. The previous pictures with a specific ID order will be overwritten when the repetitive designation of pictures to the same ID order occurs. The videos uploaded should be in MP4, WMV, or AVI format with a 500M maximum.
  • Page 20 Upload Device Booting Image Upload Device Booting Image You can upload the booting image to be displayed during the device’s booting process if needed. Go to Device > Display Setting> Boot Logo Device > Display Setting> Boot Logo interface. Boot Logo Boot Logo : The logo will appear on the screen when you reboot the device.

  • Page 21: Home Screen Display

    Fake Screen Off Mode Fake Screen Off Mode : When enabled, the screen will turn off without a screen saver. The screen-saver parameters will be hidden on the web interface and the device. Third-party apps will keep running. Home Screen Display Home Screen Display You can select the Default Default or Call List...
  • Page 22 Status Bar Display Configuration Status Bar Display Configuration You can configure whether to display the status bar and return button when running a third-party app. To set it up, go to the Device > Display Setting > Display Settings Device > Display Setting > Display Settings interface. Status Bar Visible Status Bar Visible : Determine whether to display the status bar when running a third- party app.
  • Page 23 Icon Screen Display Configuration Icon Screen Display Configuration Akuvox indoor monitor allows you to customize icon display on the Home Home screen and More More screen for the convenience of your operation on the device web. To set it up, navigate to Device > Display Setting Device >...
  • Page 24 Icon Icon: Click to upload the icon picture. The maximum icon size is 100*100. The picture format can be JPG, JPEG, and PNG. You can click Example Example to see the icon layout. To easily access the third-party app, you can create an Application icon on the home screen. Tap the icon and run the desired app.
  • Page 25 You can also customize the homepage display by selecting your favorite functions on the device screen. To configure it, tap Settings > Advance Settings Settings > Advance Settings, and enter the default system code 123456. Tap Custom Homepage , then tap any of the icons to select the desired function. Custom Homepage...
  • Page 26 Function Tabs Configuration Function Tabs Configuration You can set up the display of functional tabs on the talking, monitor, and call preview screens. To set up tabs on the Talking Talking screen, go to Device > Display Setting > Softkey in Talking Device >...
  • Page 27 To set up tabs on the Call Preview Call Preview screen, go to Device > Display Setting > Softkey in Call- Device > Display Setting > Softkey in Call- Preview Page interface. Preview Page Capture Capture : Tap to take a screenshot of the preview screen. Answer Answer: Tap to answer the incoming call.
  • Page 28 Status Status: With it enabled, the unlock tab will be displayed on the talking screen. Display Name Display Name : Name the unlock tab. Type Type : Select the relay trigger type according to the actual setup. Scroll down to set up unlock tabs on the Home Home screen and More More screen on the SoftKey In Home SoftKey In Home...
  • Page 29 Scroll down to set up the unlock tab on the Call Preview Call Preview screen on the SoftKey In Call-Preview SoftKey In Call-Preview Page section. Page Status Status: With it enabled, it will be displayed on the call preview screen. Display Name Display Name : Name the unlock tab.

  • Page 30: Volume Configuration

    Sound and Volume Configuration Sound and Volume Configuration Akuvox indoor monitor provides you with various types of ringtones and volume configurations. You can configure them on the device directly or on the web interface. Volume Configuration Volume Configuration Configure Volume on the Device Configure Volume on the Device Set up the volumes on the device Settings >...
  • Page 31 You can configure the doorbell sound and select the local relay to be triggered along with the doorbell on the Settings > Advance Settings > Doorbell Settings > Advance Settings > Doorbell screen. Doorbell Sound Doorbell Sound : Select the doorbell sound. Doorbell Timeout Doorbell Timeout: Set the doorbell duration(from 10 seconds to 5 minutes).
  • Page 32 You can customize ringtones on the Device > Audio Device > Audio interface. Click Import Import to upload the ringtone and Delete Delete to delete the existing one. Note Note The files to be uploaded should be in WAV or MP3 format. No limitation on the file size.

  • Page 33: Contacts Configuration

    Contacts Configuration Contacts Configuration Contacts Configuration on the Device Contacts Configuration on the Device You can add, edit, and delete contacts on the device Contacts> Local Contacts Contacts> Local Contacts screen directly. Add Local Contact Add Local Contact Tap the Add Add icon to add a contact.
  • Page 34 Auto Ringtone Auto Ringtone : The phone ringtone for incoming calls. Note Note Akuvox devices' RTSP URL format is rtsp://device IP/live/ch00_0. If you use a third-party device, please confirm the URL format with the service provider. Edit Contact Edit Contact You can check and edit the existing contacts in the contact list.
  • Page 35 Block List Setting on the Device Block List Setting on the Device You can choose from the contact list the contact you want to add to the block list. Incoming calls from the contacts in the blocklist will be rejected. Press the Edit Edit icon, select the contact, and press Add To Blocklist Add To Blocklist.
  • Page 36 Note Note You can delete contacts regardless of whether it is in Blocklist. Contacts Configuration on the W eb Interface Contacts Configuration on the W eb Interface Add Local Contacts Add Local Contacts You can add, edit, and search local contacts on the device's web interface. To add contacts, go to Contacts >...
  • Page 37 Contacts List Contacts List: All Contacts All Contacts displays all the contacts in the contact list. Blocklist Blocklist displays the contacts in the blocklist. Search Search: Search a contact by its name or number. Name Name : The contact's name to distinguish it from others. Number Number: The SIP or IP number of the contact.
  • Page 38 Contact List Display Configuration Contact List Display Configuration To conduct the contact display, go to the web Contacts > Local Contacts > Contacts List Contacts > Local Contacts > Contacts List Setting interface. Setting Contacts Sort By Contacts Sort By: Default: The local contacts will be displayed before those from SmartPlus, Default SDMC, etc.

  • Page 39: Device Network Configuration

    Network Setting & Other Connection Network Setting & Other Connection Device Network Configuration Device Network Configuration To ensure normal functioning, make sure that the device has its IP address set correctly or obtained automatically from the DHCP server. Configure Device Network Connection on the Device Configure Device Network Connection on the Device Check and configure the network connection on the device Settings >...
  • Page 40 Gateway Gateway: The gateway should be set up according to the IP address. Preferred & Alternate DNS Server Preferred & Alternate DNS Server: The preferred and alternate Domain Name Server(DNS). The preferred DNS server is the primary DNS address while the alternate DNS server is the secondary one.
  • Page 41 Device Deployment in Network Device Deployment in Network To facilitate device control and management, configure Akuvox intercom devices with details such as location, operation mode, address, and extension numbers. Deploy the device in the network on the web Network > Advanced > Connect Setting...
  • Page 42 Connect Mode Connect Mode : It is automatically set up according to the actual device connection with a specific server in the network such as SDMC SDMC , Cloud, Cloud, or None None . None None is the default factory setting indicating the device is not in any server type. Discovery Mode Discovery Mode : With discovery mode enabled, the device can be discovered by other devices in the network.
  • Page 43 Device NAT Setting Device NAT Setting Network Address Translation(NAT NAT) lets devices on a private network use a single public IP address to access the internet or other public networks. NAT saves the limited public IP addresses, and hides the internal IP addresses and ports from the outside world. To set up NAT, go to Account>...
  • Page 44 Device Bluetooth Data Transmission Device Bluetooth Data Transmission Transfer data via Bluetooth by pressing Pair new device Pair new device . Device W i-Fi Setting Device W i-Fi Setting Set the Wi-Fi on the device Settings > WIFI Settings > WIFI screen.
  • Page 46 Intercom Call Configuration Intercom Call Configuration IP Call & IP Call Configuration IP Call & IP Call Configuration An IP call is a direct call between two intercom devices using their IP addresses, without a server or a PBX. IP calls work when the devices are on the same network. Make IP Calls Make IP Calls Make a direct IP call on the device Call >...
  • Page 47 IP Call Configuration IP Call Configuration To configure the IP call feature and port, go to the web Device > Call Feature > Others Device > Call Feature > Others interface. Direct IP Call Direct IP Call: If you do not allow direct IP calls to be made on the device, you can untick the check box to terminate the function.
  • Page 48 SIP Account Registration Each device needs a SIP account to make and receive SIP calls. Akuvox intercom devices support the configuration of two SIP accounts, which can be registered under two independent servers. On the device screen, navigate to Settings > Advance Settings > Account Settings >...
  • Page 49 Label Label: The label of the device. Display Name Display Name : The designation for Account 1 or 2 to be shown on the device itself on the calling screen. Register Name: Register Name: Same as the username from the PBX server. User Name: User Name: Same as the username from the PBX server for authentication.
  • Page 50 SIP servers enable devices to establish and manage call sessions with other intercom devices using the SIP protocol. They can be third-party servers or built-in PBX in Akuvox indoor monitor. To set it up, go to Settings > Advance Settings > Account Settings >...
  • Page 51 Preferred Outbound Proxy Server Preferred Outbound Proxy Server: Enter the SIP proxy IP address. Preferred Outbound Proxy Server Port Preferred Outbound Proxy Server Port: Set the port for establishing a call session via the outbound proxy server. Alternate Outbound Proxy Server Alternate Outbound Proxy Server: Enter the SIP proxy IP address to be used when the main proxy malfunctions.
  • Page 52 You can also set up DND on the device. Tap Settings > DND Settings > DND . Device Local RTP Configuration Device Local RTP Configuration Real-time Transport Protocol(RTP RTP ) lets devices stream audio and video data over a network in real time.
  • Page 53 Akuvox intercom devices support four data transmission protocols: User Datagram User Datagram Protocol(UDP), Transmission Control Protocol(TCP Protocol(UDP) Transmission Control Protocol(TCP ), Transport Layer Security Transport Layer Security(TLS TLS ), and DNS-SRV DNS-SRV . To set it up, go to the web Account > Basic > Transport Type Account >...
  • Page 54 Prevent SIP Hacking: Prevent SIP Hacking: Activate this feature to only receive calls from contacts in the whitelist. This protects users’ private and secret information from potential hackers during SIP calls.

  • Page 55: Call Setting

    Call Setting Call Setting Auto-answer Configuration Auto-answer Configuration Auto-answer feature allows the device to automatically pick up incoming calls without any manual intervention. You can also customize this feature by setting the time duration for auto-answering and choosing the communication mode between audio and video. To enable the auto-answer feature, go to the web Account >...
  • Page 56 Indoor Auto Answer Indoor Auto Answer : Allow calls from other indoor monitors to be answered by the device automatically. Other Options: Other Options: Return Code When Refuse Return Code When Refuse : Decide the code sent to the caller side via the SIP server when rejecting the incoming call.
  • Page 57 Device Location Device Location: Specify the allowed device’s name or location. SIP/IP SIP/IP : Enter the allowed device’s SIP or IP number. Permissions Permissions: Auto Answer : The call from the device will be answered automatically. Auto Answer API: The device is allowed to access API. You can import or export the allowlist on the same interface.

  • Page 58: Voice Changer

    When it is enabled, calling parties cannot see users when they want to have a two-way video call with users. See the details below: If an incoming call is received on an audio basis on the device, the user can still see the video image of the calling party, while the calling party cannot see the user’s.
  • Page 59 Set it up on the device Settings > Call Feature Settings > Call Feature screen. Emergency Call Setting Emergency Call Setting The Emergency Call function is designed for urgent situations, particularly beneficial for the elderly and children. Users can display the SOS button on the indoor monitor’s screen. When the button is pressed, the device automatically calls the designated emergency contacts, ensuring quick help when needed.
  • Page 60 You also need to set up specific parameters on the device or the device web interface. To set it up on the device, go to Settings > Advance Settings > SOS Settings > Advance Settings > SOS screen. Call Number Call Number: 3 SOS numbers can be set up.

  • Page 61: Multicast Configuration

    Account Account: The account to make SOS calls. To set it up on the web interface, go to Device > Intercom > SOS Device > Intercom > SOS interface. Multicast Configuration Multicast Configuration The Multicast function allows one-to-many broadcasting for different purposes. For example, it enables the indoor monitor to announce messages from the kitchen to other rooms, or to broadcast notifications from the management office to multiple locations.
  • Page 62 Note Note The multicast address entered should be within the specific range and not all multicast IP addresses are valid. Please consult Akuvox tech team for more information. Call Forwarding Setting Call Forwarding Setting Call Forward is a feature that allows for transferring incoming calls to another number. Users can set up call forwarding according to different situations, such as always forwarding calls, forwarding calls when the indoor monitor is busy, or when it doesn’t pick up the call.
  • Page 63 Target Number Target Number: Specify the forward number when Always Forward, Busy Forward, or No Answer Forward is enabled. No Answer Ring Time(Sec) No Answer Ring Time(Sec): The time ranges from 0-120 seconds. This option appears when No Answer Forward is enabled. Call Forwarding Setting on the Web Interface Call Forwarding Setting on the Web Interface Set up the forward function on the web Device >...

  • Page 65: Manage Messages

    +Add to create a message and tap Clear Clear to delete messages. Notification Notification: The message from the property manager. This feature is only available when using SDMC or Akuvox SmartPlus. Text MSG Text MSG: To send, receive, or manage the text message here. Owner MSG Owner MSG: When nobody answers the incoming call within the pre-configured ring time, the visitor will hear the owner's audio message.

  • Page 67: Audio Codec Configuration

    Audio & Video Codec Configuration for SIP Calls Audio & Video Codec Configuration for SIP Calls Audio Codec Configuration Audio Codec Configuration The indoor monitor supports eight types of codecs for encoding and decoding the audio data during the call session. Each type of codec varies in terms of sound quality. You can select the specific codec with different bandwidths and sample rates flexibly according to the actual network environment.
  • Page 68 The device supports VP8, H263, H264, and H265 codecs. To set it up, go to the web Account > Advanced > Video Codecs Account > Advanced > Video Codecs interface. Choose an available video codec and set up the codec parameters. Resolution Resolution: The code resolution for the video quality has five options: QCIF, CIF, VGA, 4CIF, and 720P.

  • Page 69: Access Control Configuration

    Access Control Configuration Access Control Configuration Relay Switch Setting Relay Switch Setting Local Relay Setting Local Relay Setting A local relay is an external unit that is physically nearby and directly connected to the intercom device. It allows the intercom system to trigger actions, such as unlocking a door, based on user input or authorization.
  • Page 70 Remote Control Remote Control: Enable it to trigger local relay by DTMF. DTMF DTMF : The DTMF code to trigger the local relay. Remote Relay Switch Setting Remote Relay Switch Setting You can use the unlock tab during the call to open the door, and configure this feature on web Device >...
  • Page 71 To set it up, go to the web Device > Relay > Web Relay Device > Relay > Web Relay interface. IP Address IP Address : The web relay IP address provided by the web relay manufacturer. Username Username : The user name provided by the web relay manufacturer. Password Password : The manufacturer-provided authentication key for the web relay.
  • Page 72 Web Relay Action Web Relay Action : Configure the actions to be performed by the web relay upon triggering. Enter the manufacturer-provided URLs for various actions. Note Note If the URL includes full HTTP content(e.g., http://admin:admin@192.168.1.2/state.xml? relayState=2), it doesn't rely on the IP address that you entered above. However, if the URL is simpler (e.g., "state.xml?relayState=2"), the relay uses the entered IP address.
  • Page 73 To configure the DTMF code transport format, navigate to the web Account > Advanced > DTMF Account > Advanced > DTMF interface. Type Type : Select from the provided options. DTMF Code Transport Format DTMF Code Transport Format: There are four options, Disabled, DTMF, DTMF-Relay, and Telephone-Event.
  • Page 74 Username Username : Set a username for authentication in HTTP command URLs. Password Password : Set a username for authentication in HTTP command URLs. Remote Open Relay Via HTTP AllowList Remote Open Relay Via HTTP AllowList : Enable it and type in the IP address of the server that you allow to send the HTTP command to the indoor monitor and trigger the local relay.
  • Page 75 IP/SIP IP/SIP : Specify the IP or SIP number of the door phone. URL : Enter the HTTP URL. Username Username : Enter the username the same as that is configured on the door phone’s web interface. Password Password : Enter the password the same as that is configured on the door phone’s web interface.
  • Page 76 Security Security Monitor and Image Monitor and Image Monitor Setting Monitor Setting You can add up to four video streams using RTSP. If the Display in Call function is enabled, the video of the added monitor device will show up when it calls the indoor monitor. To set it up, go to the Device >...
  • Page 77 Device Number Device Number: The device's SIP/IP number for identification. Device Name Device Name : The device name for identification. RTSP Address RTSP Address : The RTSP address of the monitoring device. RTSP format: rtsp://Device IP address/live/ch00_0. Username Username : The username of the monitoring device for authentication. Password Password : The password of the monitoring device for authentication.
  • Page 78 Video Image Capturing Video Image Capturing The device lets users take a screenshot during a video call or while using the monitor if they notice anything unusual. To take a screenshot, simply tap the Capture button.
  • Page 79 RTSP Authentication RTSP Authentication With RTSP authentication, users can monitor the indoor monitor via RTSP audio stream. This feature can be applied to, for example, listen to the baby in the baby’s room for safety. To set it up, go to Settings > Basic Settings >...
  • Page 80 The Arming function is designed to enhance home security by offering three modes with custom zone settings for connected sensors. When armed, the device will sound a siren and notify specific people if a sensor detects something unusual. Configure Alarm and Arming on the Device Configure Alarm and Arming on the Device Set up Arming and Disarm Codes Set up Arming and Disarm Codes...
  • Page 81 Check Zone Status Check Zone Status Check the zone status on the Arming > Zone Status Arming > Zone Status screen. Set up Alarm Sensors Set up Alarm Sensors To configure the alarm sensor in different modes, go to the Arming > Arming Mode Arming >...
  • Page 82 Location Location: Display which location the detection device is in, including Bedroom, Guest room, Hall, Window, Balcony, Kitchen, Study, and Bathroom. Zone Type Zone Type : Display the alarm sensor type, including Infrared, Drmagnet, Smoke, Gas, and Urgency. Defence Delay Defence Delay: It means when users change the arming mode from other modes, there will be 90 seconds delay time to get activated.
  • Page 83 Configure Alarm and Arming on the Web Interface Configure Alarm and Arming on the Web Interface Set up Arming and Disarm Codes Set up Arming and Disarm Codes To configure the arming and disarm codes, go to the Arming > Disarm Code Arming >...
  • Page 84 Set up Location-based Alarm Sensors Set up Location-based Alarm Sensors To set up a location-based alarm sensor, go to the web Arming > Zone Setting > Zone Setting Arming > Zone Setting > Zone Setting interface. Location Location: Indicate where the alarm sensor is installed. There are ten location types: Bedroom, Gate, Door, Guest room, Hall, Window, Balcony, Kitchen, Study, and Bathroom.
  • Page 85 Set up Alarm Sensors in Different Arming Modes Set up Alarm Sensors in Different Arming Modes To configure the alarm in different modes, go to the Arming > Arming Mode Arming > Arming Mode interface. Location Location: Display which location the detection device is in, including Bedroom, Guest room, Hall, Window, Balcony, Kitchen, Study, and Bathroom.
  • Page 86 Alarm Delay Alarm Delay: It means when the sensor is triggered, there will be 90 seconds delay time to announce the notification. Status Status: Enable or disable Arming Mode on the corresponding zone. Configure Alarm Text Configure Alarm Text Once the alarm sensor is configured, you can access the device's web interface to personalize the alert content displayed on the screen when an alarm is triggered.
  • Page 87 Note Note The file format of customized ringtone should be in WAV or MP3 format. No limitation to the file size. Alarm Action Configuration Alarm Action Configuration When the alarm sensor is triggered, it can start different actions, such as HTTP commands, SIP messages, calls, and local relay activation, if they are set up.
  • Page 88 The device can send messages to a designated device when the alarm is triggered. To set this up, enter a SIP number or IP address along with the message content. SIP Account SIP Account : The SIP number to receive the message. SIP Message SIP Message : The message sent to the designated SIP number when the alarm is triggered.
  • Page 89 Call Number Call Number: The SIP number or IP number to receive the calls when the alarm is triggered. Make Call Enable Make Call Enable : Enable it so that a call will be made to the designated SIP or IP number when the alarm is triggered.
  • Page 90 Screen Unlock by PIN Code Screen Unlock by PIN Code To unlock the screen, users need to enter the preset PIN code. Navigate to Settings > Advance Settings > Protect Code Settings > Advance Settings > Protect Code screen and select Settings Code Settings Code to change a new password.

  • Page 91: Voice Encryption

    Note Note The default password is 123456. Voice Encryption Voice Encryption The encryption function provides three encryption methods to protect voice signals from eavesdropping during a call. To set it up, go to the Account > Advanced > Encryption Account > Advanced > Encryption interface. Voice Encryption Voice Encryption: Disabled : The call will not be encrypted.
  • Page 92 Power Output Setting The indoor monitor can serve as a power supply to the Akuvox door phone with 12V power supply for example E10. You can enable the power output, then connect the door phone to the RJ45 port on the indoor monitor.

  • Page 93: High Security Mode

    High Security Mode High Security Mode High security mode is designed to enhance the security. It employs encryption across various facets, including the communication process, door opening commands, password storage methods, and more. To set it up, go to the web Security > Basic > High Security Mode Security >...
  • Page 94 4. It is not allowed to import/export configuration files in tgz. format between a device with the high security mode and another one without it. For assistance with file transfer, please contact Akuvox technical support.

  • Page 95: Lift Control

    Lift Control Lift Control You can summon a lift via the lift control feature. Configure Lift Control Configure Lift Control Before setting the Lift icon, display it on the Home or More screen. To display the icon, go to the Device > Display Setting Device >...
  • Page 96 Configure Lift Control Prompt Configure Lift Control Prompt When the lift controller receives the HTTP command, it will give feedback on the current lift status with a prompt. To set it up, go to the web Device > Lift > Hints Device >...

  • Page 97: Voice Assistant

    Voice Assistant Voice Assistant Albert is a voice assistant from Akuvox. It can help you with intercom calls, door opening, arming modes, and other functions. As for the door access control, you can choose which relay to activate by this voice assistant.
  • Page 98 Answer Call Permission Answer Call Permission: Enable it to answer or reject the incoming call via voice assistant by replying "Yes" or "No". Call Fuzzy Match Call Fuzzy Match: Enable it to allow fuzzy matching of the contact name, for example, if users have Tom and Tomy in their contacts, then Tomy will also appear when they call Tom, and they are required to select the right contact manually.
  • Page 99 To enable the voice assistant and set the voice assistant-controlled relay, go to the web Settings > Settings > Voice Assistant interface. Voice Assistant...
  • Page 101 Provisioning Principle Auto-provisioning is a feature used to configure or upgrade devices in batch via third-party servers. DHCP, PNP, TFTP, FTP, and HTTPS are the protocols used by the Akuvox devices to access DHCP, PNP, TFTP, FTP, and HTTPS the URL of the address of the third-party server which stores configuration files and firmware, which will then be used to update the firmware and the corresponding parameters on the device.
  • Page 102 Autop Schedule Autop Schedule Akuvox provides you with different Autop methods that enable the device to perform provisioning for itself according to the schedule. To set up the schedule, go to the web Upgrade > Advanced > Automatic Autop...
  • Page 103 Mode Mode : Power On: the device will perform Autop every time it boots up. Power On Repeatedly: the device will perform Autop according to the schedule you set up. Repeatedly Power On + Repeatedly: combines Power On Power On + Repeatedly Power On Mode and Repeatedly Repeatedly mode that will enable the device to perform Autop every time it boots up or according to...
  • Page 104 Note Note The Custom Option type must be a string. The value is the URL of TFTP server. To set up DHCP Autop with Power On Power On mode, go to the web Upgrade > Advanced > Automatic Upgrade > Advanced > Automatic Autop interface.
  • Page 105 Custom Option Custom Option: Enter the DHCP code that matches with corresponding URL so that the device will find the configuration file server for the configuration or upgrading. DHCP Option 43 DHCP Option 43 : If the device does not get a URL from DHCP Option 66, it will automatically use DHCP Option 43.
  • Page 106 FTP: ftp://192.168.0.19/(allows anonymous login) ftp://username:password@192.168.0.19/(requires a user name and password) HTTP: http://192.168.0.19/(use the default port 80) http://192.168.0.19:8080/(use other ports, such as 8080) HTTPS: https://192.168.0.19/(use the default port 443) Akuvox does not provide user specified server. Please prepare TFTP/FTP/HTTP/HTTPS server by yourself.

  • Page 107: Pnp Configuration

    PNP Configuration PNP Configuration Plug and Play (PNP) is a combination of hardware and software support that enables a computer system to recognize and adapt to hardware configuration changes with little or no intervention by a user. To enable the function, go to the Upgrade > Advanced > PNP Option Upgrade >...
  • Page 108 Call Logs Call Logs If you want to check on the calls inclusive of the dial-out calls, received calls, and missed calls in a certain period of time, you can check and search the call log on the device web interface and export the call log from the device if needed.

  • Page 110: Firmware Upgrade

    Firmware Upgrade Firmware Upgrade Akuvox devices can be upgraded on the device web interface. To upgrade the device, navigate to the Upgrade > Basic Upgrade > Basic interface. Note Note Firmware files should be .zip .zip format for the upgrade.
  • Page 111 Backup Backup You can import or export encrypted configuration files to your Local PC. To export the file, navigate to the Upgrade > Advanced > Others Upgrade > Advanced > Others interface. The export file is in the TGZ file. The import file should be in TGZ, CONF, or CFG format.
  • Page 112 Upgrade > Diagnosis > System Log interface. Log Level Log Level: Log level ranges from 0 to 7 levels. You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purposes. The default log level is 3.

  • Page 113: User Agent

    PCAP Specific Port PCAP Specific Port: Select the specific port from 1-65535 so that only the data packet from the specific port can be captured. You can leave the field blank by default. PCAP PCAP : Click the Start Start tab and Stop Stop tab to capture a certain range of data packets before clicking the Export Export tab to export the data packets to your Local PC.
  • Page 114 Screenshots Screenshots You can take a screenshot of the specific device screen to help with the troubleshooting and so on if needed. To take screenshots, go to Upgrade > Diagnosis > Screenshots Upgrade > Diagnosis > Screenshots interface. Click Screenshots Screenshots to capture the current screen.
  • Page 115 Device Integration with Third Party Device Integration with Third Party Enter Applications Screen Enter Applications Screen The content of this part mainly teaches you how to enter the APK interface through hidden operations. Go to the Settings > System Info Settings >...
  • Page 116 Install and Configure Third-party App Install and Configure Third-party App To install the third-party app, go to the web Device > Third Party APK Device > Third Party APK interface. Upload the APK file from the PC. If you want to clear the APK file uploaded, click Reset Reset.
  • Page 117 To configure the installed third-party app, you can click the App Name App Name to select the specific app for configuration. Then tick the check boxes of each field for the specific configuration. App Name App Name : Select the app to be configured. Intervals Without Operating(Sec) Intervals Without Operating(Sec): Set the time to return to the app when there is no operation on the device.
  • Page 118 HTTP API is designed to achieve a network-based integration between the third-party device and the Akuvox device. To set it up, go to the Security > API Security > API interface. HTTP API: HTTP API: When the function is disabled, any request to initiate the integration will be denied and be returned HTTP 403 forbidden status.
  • Page 119 RS485 Type RS485 Type : Select the type of RS485. Destination ID Destination ID : Enter the target device ID.

  • Page 120: Password Modification

    Password Modification Password Modification Modify Device Basic Setting Password Modify Device Basic Setting Password Settings Code is used to unlock the screen. The default is 123456. To modify it, go to the Settings > Advance Settings > Protect Code Settings > Advance Settings > Protect Code screen and select Settings Code .
  • Page 121 Modify Browser Password Modify Browser Password This password is used to lock the browser on the device in case someone abuses the browser for any unwanted application. You can do this configuration on the device screen. The default password is 123456. To modify it, go to the Settings >...
  • Page 122 Modify Device W eb Interface Password Modify Device W eb Interface Password To modify web interface password, you can do it on device web interface. Select Admin Admin for the administrator account and User User for the User Account. Click the Change Password Change Password tab to change the password.
  • Page 123 System Reboot & Reset System Reboot & Reset Reboot Reboot Reboot on the Device Reboot on the Device If you want to reboot the system setting of the device, you can operate it directly on the device setting screen or on the device web interface. To restart the system on the device, go to Settings >...
  • Page 124 To set up the device restart schedule on web Upgrade > Advanced > Reboot Schedule Upgrade > Advanced > Reboot Schedule interface. Reset Reset Reset on the Device Reset on the Device If you want to reset the whole device system to the factory setting, you can operate it directly on the device screen.
  • Page 125 Reset on the Web Interface Reset on the Web Interface The device system can also be reset on device web interface without approaching the device. If you only want to reset the configuration file to the factory setting, you can click Reset Config Reset Config .

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