Tineco FLOOR ONE S3 Series Manual
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Tineco FLOOR ONE S3 Series Manual

Specifications

Product FLOOR ONE S3 SERIES
AC Input 100~240V
Voltage 21.6V 4000mAh Lion
Rated Power 220W
Running Time AUTO: ~35 mins MAX: ~25 mins
Charging Time 4-5 hrs
Water Flow Rate 30~100ml/min
CWT Capacity 0.6L
DWT Capacity 0.5L
Waterproof IPX4

Overview

Overview - Main Unit

  1. Self-cleaning Button
  2. AUTO/MAX
  3. Power On/Off
  4. Digital Display
  5. Clean Water Tank Release
  6. Clean Water Tank Handle
  7. Dirty Water Tank Release
  8. Dirty Water Tank Handle
  9. Brush Roller Cover Release
  10. Tube
  11. WiFi/Mute Button
  12. Clean Water Tank (CWT)
  13. Dirty Water Tank (DWT)
  14. Floater
  15. Brush Roller Cover
  16. Brush Roller
  17. Deodorizing & Cleaning Solution
  18. Cleaning Tool
  19. HEPA Filter & HEPA Holder
  20. Accessory Holder
  21. Adaptor
  22. Charging Base

Overview - Digital Display
Digital Display

  1. Self-cleaning Icon
  2. Brush Roller Tangled Indicator
  3. Dirt Monitoring Loop
    (Blue to red according to the dirt amount)
  4. AUTO Mode
  5. DWT Full or Blocked
  6. CWT Empty
  7. Power Indicator
  8. Tineco Logo
  9. WiFi Indicator
  10. Battery Level Indicator

Accessories

Note:
Accessories may vary between markets. If you require more accessories, please go to www.tineco.com or store.tineco.com.


Deodorizing & Cleaning Solution
Removes dirt, grime, grease and tough stains from most types of hard surfaces, like tile, marble, sealed hardwood floors, and more.
Always use Tineco solution in your appliance.
Add one bottle cap of solution to each full tank of clean water.


Brush Roller
Soft roller head with bristles can be used to vacuum and wash at the same time. It can be easily cleaned with the self-cleaning function.


HEPA Filter
HEPA and filter net can block large particles and debris, ensure the appliance's durability.
* Please install the HEPA before use, or it may lead to weak suction.


Cleaning Tool
A full brush to clean the DWT, brush chamber and opening. The tool also has a bristled end to remove dirt and mud on the roller and DWT.

Assembly

Note:
For water tank and brush assembly, please refer to "Operation" and "Maintenance".


To assemble the handle, insert it into the appliance until you hear a click.


In the event that the product must be returned, please disassemble the handle. Press the spring to release the handle with a tool (like a screwdriver) and lift the released handle from the appliance.

Operation

Preparing for Use
Before first use, please charge the appliance for 4-5 hours (refer to "Charging Instructions" for details).
* Based on results from Tineco lab tests. Lab temperature 39.2°F (4°C) ~ 104°F (40°C).


Press the button and the appliance will start in AUTO mode by default. Press it again to turn off the appliance. Switch between AUTO and MAX mode by pressing the button.

Tips:

  • Solution mode/Water Only mode: Appliance starts with Solution mode by default. Power on while the appliance is upright, long-press for 3s to switch between the two modes.
  • Switch to Water Only mode:
    LED Loop: Red → Blue (use water only)
  • Switch to Solution mode:
    LED Loop: Blue → Red (use cleaning solution)

The appliance will stop working when put uprightly and start running again when you recline.
* Do not recline more than 142° to protect against water leakage.


Place the appliance on the charging base vertically after use for recharge and storage.

Note:

  • Selecting the appropriate mode depending on the CWT contents is vital for maximum dirt detection effectiveness.
  • Do not vacuum foamed liquid.
  • To vacuum water left on the surface, the appliance will switch off in 3 seconds after power off.

Maintenance

Note:

  • For optimal performance and to prevent odors, always clean and dry DWT, floater, filters, brush roller, brush roller cover completely after each use.
  • Please make sure each part is installed correctly or the appliance may not work properly.
  • After maintenance, place the appliance on the charging base vertically. Do not expose the appliance to direct sunlight, and store it indoors in a dry place.

Main Body


To reduce the risk of injury, switch off before performing maintenance.


Use a cloth to clean the surface with a neutral detergent. The cloth should be dry to prevent water from entering the appliance.


When LED loop blinking red, remove Dirty Water Tank, clean the dirt sensor with a damp cloth or the cleaning tool.

Dirty Water Tank

  • When dirty water reaches the Max line, the appliance will stop working and show a reminder on the display and play a voice prompt.
  • Pull up the tank lid to empty the DWT. Use the cleaning tool to remove remaining debris. Rinse the inside of the DWT and place back into the appliance.
    Maintenance - Cleaning the Dirty Water Tank

Filter & Floater

Maintenance - Cleaning the Filter & Floater
If the filter and the floater have been blocked, rinse with water.
Remove the filter from the tank lid, remove the floater, and rinse both parts with water.

HEPA

Maintenance - Cleaning HEPA
Grasp recessed area on each side of the HEPA and pull upward. Rinse under running water and must be completely dry before recombining with the lid of the DWT.
*A spare HEPA is provided with your appliance for convenient replacement.

Brush Roller Self-cleaning

  1. Place the appliance on the charging base after use, the sensor will auto-detect the level of dirt.
  2. When you hear the voice prompt "please begin self-cleaning cycle," press the self-cleaning button and begin the process.
  3. Once complete, you will hear the voice prompt "self-cleaning completed, please clean the Dirty Water Tank." At this point, the appliance will begin charging.

Note:

  • Ensure the charging base is plugged in.
  • Before self-cleaning cycle, please clean the DWT and ensure the water level in the CWT exceeds 40%.

Brush Roller Cover


Grab the front handle while pressing the button and pull upward to remove.


Rinse with water.


When replacing, always latch the brush cover into place to avoid leakage.

Brush Roller


Remove the brush roller by grabbing the brush roller tab and pulling upward.

Maintenance - Cleaning the Brush Roller
Remove the brush roller tab. Using the cleaning tool, remove the hair and debris wrapped around the roller and rinse with water. Replace the brush roller back into the accessory holder, and allow it to dry completely before reinstalling.


Remove hair and debris from the brush roller chamber and the opening with a tissue or a damp cloth.


Replace the brush roller by inserting the brush roller end into the right side of the holder, then lock the pull tab into place by pressing downward.

Note:
A spare brush roller is provided with your appliance for convenient replacement.

Troubleshooting

Problem Possible cause Solution

The appliance does not turn on

Auto protection for overheating Restart after cooling down

Weak suction

The HEPA is not installed, or the HEPA is dirty Clean and dry the HEPA
Brush roller tangled indicator blinking
Voice prompt:
  1. Please clean the brush roller
  2. Please install the brush roller correctly
  1. The brush roller is blocked
  2. The brush roller is not installed
  1. Remove blockages
  2. Install brush roller correctly

WiFi indicator is off

WiFi is not connected Follow the in-app guide to connect to WiFi
CWT empty indicator blinking
Voice prompt:
Clean Water Tank empty, please refill water and cleaning solution
CWT is empty Refill CWT
DWT full indicator blinking
Voice prompt:
Please clean DirtyWater Tank
The dirty water in DWT has reached the MAX line Empty the dirty water and then reinstall the DWT

All lights off in operation

Battery overheat or malfunction Cool the appliance down and restart
Battery level indicator blinking
Voice prompt:
Low battery, please charge
Low battery Charge the appliance, or restart
LED loop blinking red
Voice prompt:
Please begin selfcleaning cycle
Dirt sensor malfunction or blocked Remove blockages, clean the debris channel, or restart

Self-cleaning icon blinking

Brush roller is dirty Start self-cleaning

Power indicator blinking

Motor malfunction Contact Customer Service

Note:
If the above troubleshooting guide fails to provide a solution, please visit our website www.tineco.com for further support.

Important Safety Instructions

SAVE THESE INSTRUCTIONS
Household use only.

burn hazardshock hazard
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.

burn hazardburn hazard
To reduce the risk of fire, electric shock, or injury:

  1. Use only indoors, on non-carpeted floor surfaces such as vinyl, tile, sealed wood, etc. Be careful not to run over loose objects or edges of area rugs. Stalling the brush may result in premature belt failure.
  2. Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants.
  3. Use only as described in this manual. Use only manufacturer's recommended attachments.
  4. Do not use with a damaged cord or plug. If appliance has been dropped, damaged, left outdoors, dropped into water, or is not working as it should, return it to a service center.
  5. Do not handle charger, including charger plug, and charger terminals with wet hands.
  6. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
  7. Keep hair, loose clothing, fingers, and all parts of your body away from openings and moving parts.
  8. Use extra care when cleaning on stairs.
  9. Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
  10. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  11. Do not use without filter.
  12. Prevent unintentional activation. Ensure the switch is in the off-position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.
  13. Always switch off the appliance before making any adjustments, changing accessories, or storing the appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
  14. burn hazard Recharge only with the charger specified by Tineco. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
  15. burn hazard Use appliances only with specifically designated Tineco battery packs. Use of any other battery packs may create a risk of injury and fire.
  16. Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid comes into eye contact, seek medical help. Liquid ejected from the battery may cause irritation or burns.
  17. burn hazard Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
  18. Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 266°F (130°C) may cause an explosion.
  19. burn hazard Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
  20. Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
  21. Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
  22. Always turn off this appliance before connecting or disconnecting the motorized nozzle.
  23. Do not charge or store the appliance outdoors or inside the car. Only charge, store or use the battery in a dry indoor area where the temperature is higher than 39.2°F (4°C) but lower than 104°F (40°C). The charger is for indoor use only.
  24. Do not use to pick up ultrafine particles, such as lime, cement, sawdust, gypsum powder, or ashes.
  25. Do not use to pick up sharp objects, such as metallic nails, pieces of glass, metal paper clips, or pins.
  26. Do not use to pick up hazardous material and chemicals, such as solvent, drain cleaner, strong acids, or strong alkali.
  27. Stop using immediately if the appliance is overheating, making unusual noises, producing unusual odors, performing low suction, or leaks electricity.
  28. Turn cleaner OFF and disconnect from electrical outlet for long-term storage.
  29. Always clean the Dirty Water Tank after each use to avoid potential blockage, which may lead to low suction power, motor overheating, or reduce the service life of the appliance.
  30. Store appropriately indoors in a dry place after use.
  31. Do not place or submerge appliance in standing water or try to clean flooded areas.
  32. All data and technical instructions of this manual are based on results from lab tests of Tineco or designated third parties. The company reserves all rights for final explanations.
  33. Do not use the appliance when the water depth is more than 5mm above the surface.

Range of Usage

  1. The cordless hard floor cleaner is to be used on indoor hard floors, such as vinyl, tile, sealed wood, etc. Use on a rough surface may not get the best performance.
  2. Keep your appliance away from heat sources, such as fireplace or heater, to avoid casing deformation.
  3. Do not use to pick up flammable or combustible liquids, ultrafine particles, sharp objects, hazardous material, chemicals or anything that is burning or smoking, as described above.

About Cleaning Solution

  1. A large amount of cleaning solution entering into the motor may cause damage to the appliance.
  2. Add solution as instructed in the Operation section. We recommend using the provided cleaning solution. Do not use the product with acidic, alkaline solution, or any substances harmful to the environment.
  3. Keep out of reach of children. If any solution gets into the eyes, immediately flush them with clean water. If any solution is swallowed by accident, seek medical care immediately.
  4. Dirty water and solution disposal should comply with local environmental regulations.

About the Appliance

  1. Do not modify or attempt to repair the appliance except as indicated in the instructions for operating and cleaning.
  2. Charge the appliance with the Tineco adaptor. Input Voltage: AC 100-240V. Both high and low voltages can damage the adaptor, appliance, or even cause danger to the user.
  3. Use extra care when cleaning on stairs.
  4. Ensure that the Power Switch is in the OFF-position before picking up or carrying the appliance. Do not lay flat or lean the appliance so as to prevent dirty water from entering into the motor.
  5. To avoid being tripped accidentally, please put away the appliance on the charging base.
  6. Always install the Dirty Water Tank and Clean Water Tank properly before use.
  7. burn hazard Do not allow the appliance or charger to get wet to avoid risk of fire or injury caused by a short circuit.

Symbols

Class II
Short-circuit-proof safety isolating transformer
Switch mode power supply
For indoor use only
Direct current
Alternating current

Warranty Service

Register: We highly recommend that upon purchase, you register your appliance on the Tineco official website (www.tineco.com) and enjoy exclusive benefits. To register, please enter the last 11 digits of the serial number (found on the back of the appliance).
Failure to register your product won't diminish your warranty rights.

How to Claim: Please retain your proof of purchase. To make a claim under our Limited Warranty, you need to provide your serial number and the original purchase receipt with the purchase date and order number on it.
All work will be carried out by Tineco or its authorized agency.
Any replaced defective parts will become the property of Tineco.

Visit Tineco website www.tineco.com for expert customer service.

TINECO IS HERE TO HELP.
We'll get back to you within 1 business day.

www.tineco.com

Documents / Resources

References

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Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

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