Tineco FLOOR ONE S5 COMBO Series - Smart Cordless Vacuum & Washer Manual

Important Safety Instructions

SAVE THESE INSTRUCTIONS
Household use only.

When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE).

Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.

To reduce the risk of fire, electric shock, or injury:

1. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children should not play with the appliance. Cleaning and user maintenance shall not be performed by children without supervision.
2. The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
3. Use only indoors, on non-carpeted floor surfaces such as vinyl, tile, sealed wood, etc. Be careful not to run over loose objects or edges of area rugs. Stalling the brush may result in premature belt failure.
4. Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants.
5. Use only as described in this manual. Use only manufacturer's recommended attachments.
6. Do not use with a damaged cord or plug. If appliance has been dropped, damaged, left outdoors, dropped into water, or is not working as it should, return it to a service center.
7. Do not handle charger, including charger plug, and charger terminals with wet hands.
8. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
9. Keep hair, loose clothing, fingers, and all parts of your body away from openings and moving parts.
10. Use extra care when cleaning on stairs.
11. Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
12. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
13. Do not use without filter.
14. Prevent unintentional activation. Ensure the switch is in the off-position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.
15. Always switch off the appliance before making any adjustments, changing accessories, or storing the appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
16. Recharge only with the charger specified by Tineco. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
17. Use appliances only with specifically designated Tineco battery packs. Use of any other battery packs may create a risk of injury and fire.
18. 
    Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid comes into eye contact, seek medical help. Liquid ejected from the battery may cause irritation or burns.
19. Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
20. Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 266°F (130°C) may cause an explosion.
21. Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
22. Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
23. This appliance contains battery cells that are non-replaceable. Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
24. Always turn off this appliance before connecting or disconnecting the motorized nozzle.
25. Do not charge or store the appliance outdoors or inside the car. Only charge, store or use the battery in a dry indoor area where the temperature is higher than 39.2°F (4°C) but lower than 104°F (40°C). The charger is for indoor use only.
26. Do not use to pick up ultrafine particles, such as lime, cement, sawdust, gypsum powder, or ashes.
27. Do not use to pick up sharp objects, such as metallic nails, pieces of glass, metal paper clips, or pins.
28. Do not use to pick up hazardous material and chemicals, such as solvent, drain cleaner, strong acids, or strong alkali.
29. Stop using immediately if the appliance is overheating, making unusual noises, producing unusual odors, performing low suction, or leaks electricity.
30. Turn cleaner OFF and disconnect from electrical outlet for long-term storage.
31. Always clean the Dirty Water Tank after each use to avoid potential blockage, which may lead to low suction power, motor overheating, or reduce the service life of the appliance.
32. Store appropriately indoors in a dry place after use.
33. Do not place or submerge appliance in standing water or try to clean flooded areas.
34. All data and technical instructions of this manual are based on results from lab tests of Tineco or designated third parties. The company reserves all rights for final explanations.
35. The plug must be removed from the socket-outlet before cleaning or maintaining the appliance.
36. A hazard may occur if the appliance runs over the supply cord.
37. Do not use the appliance when the water depth is more than 5mm above the surface.

Range of Usage

1. The cordless hard floor cleaner is to be used on indoor hard floors, such as vinyl, tile, sealed wood, etc. Use on a rough surface may not get the best performance.
2. Keep your appliance away from heat sources, such as fireplace or heater, to avoid casing deformation.
3. Do not use to pick up flammable or combustible liquids, ultrafine particles, sharp objects, hazardous material, chemicals or anything that is burning or smoking, as described above.

About Cleaning Solution

1. A large amount of cleaning solution entering into the motor may cause damage to the appliance.
2. Add solution as instructed in the Operation section. We recommend using the provided cleaning solution. Do not use the product with acidic, alkaline solution, or any substances harmful to the environment.
3. Keep out of reach of children. If any solution gets into the eyes, immediately flush them with clean water. If any solution is swallowed by accident, seek medical care immediately.
4. Dirty water and solution disposal should comply with local environmental regulations.

About the Appliance

1. Do not modify or attempt to repair the appliance except as indicated in the instructions for operating and cleaning.
2. Charge the appliance with the Tineco adaptor. Input Voltage: AC 100-240V. Both high and low voltages can damage the adaptor, appliance, or even cause danger to the user.
3. Use extra care when cleaning on stairs.
4. Ensure that the Power Switch is in the OFF-position before picking up or carrying the appliance. Do not lay flat or lean the appliance so as to prevent dirty water from entering into the motor.
5. To avoid being tripped accidentally, please put away the appliance on the charging base.
6. Always install the Dirty Water Tank and Clean Water Tank properly before use.
7. 
   Do not allow the appliance or charger to get wet to avoid risk of fire or injury caused by a short circuit.

Note

The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment, such modifications could void the user's authority to operate this equipment.

IC Note

This appliance contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This appliance may not cause interference.
2. This appliance must accept any interference, including interference that may cause undesired operation of the appliance.

• This Class B digital apparatus complies with Canadian ICES-003.
• This equipment complies with ISED RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.

Overview

1. Self-cleaning Button
2. AUTO/MAX Mode
3. Power On/Off
4. Digital Display
5. Main Body
6. Dirty Water Tank Release
7. Dirty Water Tank Handle
8. Dirty Water Tank (DWT)
9. Brush Roller Cover
10. Tube
11. WiFi/Mute Button
12. Clean Water Tank Release
13. Clean Water Tank Handle
14. Clean Water Tank (CWT)
15. Brush Roller
16. Cleaning Tool
17. Dry Filter & Holder
18. Deodorizing & Cleaning Solution
19. Accessory Holder
20. Adaptor
21. Charging Base
22. Crevice Tool
23. 2-in-1 Dusting Brush
24. Dustbin
25. Storage Tray (for Hand Vac)

Digital Display

1. Dirt Monitoring Loop (Blue to red according to the dirt amount)
2. WiFi Indicator
3. AUTO Mode
4. DWT Full
5. MAX Mode
6. Floor Washer
7. CWT Empty
8. Brush Roller Tangled
9. Hand Vac
10. MAX Mode in Hand Vac
11. Dust Sensor Malfunction
12. ECO Mode in Hand Vac
13. Battery Indicator
14. Self-cleaning Icon

Accessories

Note:
Accessories may vary between markets. If you require more accessories, please go to www.tineco.com or store.tineco.com.

Deodorizing & Cleaning Solution
Removes dirt, grime, grease and tough stains from most types of hard surfaces, like tile, marble, sealed hardwood floors, and more. Always use Tineco solution in your appliance. Add one bottle cap of solution to each full tank of clean water.

Brush Roller
Soft roller head with bristles can be used to vacuum and wash at the same time. It can be easily cleaned with the self-cleaning function.

Dry Filter
Dry filter and filter net can block large particles and debris, ensure the appliance's durability.
* Please install the dry filter before use, or it may lead to weak suction.

Cleaning Tool
A full brush to clean the DWT, brush chamber and opening. The tool also has a bristled end to remove dirt and mud on the roller and DWT.

2-in-1 Dusting Brush
Switches between a wide and a soft brush by pressing the release button. The soft brush is most effective on hard-surface furniture while the wide brush is effective for upholstered furniture, curtains, etc.

Crevice Tool
For corners, nooks, and other hard-to-reach places such as around car seats, picture frames, and cupboards.

Assembly

How to Assemble/Disassemble

Note:
For water tank and brush assembly, please refer to "Operation" and "Maintenance".

To assemble, install the main body and handle into the appliance until you hear a click.

In the event that the handle need to be disassembled, first remove the main body. Press the spring to release the handle with a tool (like a screwdriver) and lift the released handle from the appliance.

Operation

Preparing for Use

Before first use, please charge the appliance for 3~4 hours (refer to "Charging Instructions" for details).
* Based on results from Tineco lab tests. Lab temperature 39.2°F (4°C) ~ 104°F (40°C).

Press the button and the appliance will start in AUTO mode by default. Press it again to turn off the appliance. Switch between AUTO and MAX mode by pressing the button.

The appliance will stop working when put uprightly and start running again when you recline.
* Do not recline more than 142° to protect against water leakage.

Place the appliance on the charging base vertically after use for recharge and storage.

Tips:

• Solution mode/ Water Only mode: Appliance starts with Solution mode by default. Power on while the appliance is upright, long-press for 3s to switch between the two modes.
• Switch to Water Only mode:
  LED Loop: Red → Blue (use water only)
• Switch to Solution mode:
  LED Loop: Blue → Red (use cleaning solution)

Note:

• Selecting the appropriate mode depending on the CWT contents is vital for maximum dirt detection effectiveness.
• Do not vacuum foamed liquid.
• To vacuum water left on the surface, the appliance will switch off in 3 seconds after power off.

Filling Clean Water Tank

Press the Clean Water Tank release button to remove it from the appliance.

Place the tank back into the appliance. You should hear a "Click" if done correctly.

Open the tank cap, and fill with tap water to the Max line. When deep cleaning is necessary, add one bottle cap of solution to the CWT and tightly close the cap.

Note:
Only use water under 140°F/60°C.
DO NOT USE HOT WATER.

Charging Instructions

To charge the appliance, place the appliance on the charging base and plug the adaptor into a power outlet.

1. Connect the external charging cord to the charging base and plug it into the wall outlet.
2. To avoid tripping hazards, please place the appliance on the charging base near a wall during charging.

• Only charge the appliance with the adaptor supplied by Tineco.
• During long periods of not being used, the appliance must be charged once every 3 months for optimal performance.
• Store indoors in a dry place. Do not expose the appliance to sunlight or freezing temperatures. Recommended temperature range: 39.2°F (4°C) ~ 104°F (40°C).

Cleaning Mode Selection

AUTO Mode

• In AUTO mode, the iLoop sensor automatically detects how dirty the floor is and applies the appropriate amount of detergent and suction power.
• A red dirt monitoring loop indicates more dirt is detected, and a blue loop indicates less dirt is detected. This mode automatically provides the best cleaning solution.

MAX Mode

• In AUTO mode, press the button to enter MAX mode.
• In Max mode, the appliance will apply max suction power and will spray water/solution for deeper cleaning.

ECO Mode (Hand Vac)

• When the main body is used as a hand vac, the appliance will start in ECO mode by default.

MAX Mode (Hand Vac)

• Press the button to switch to MAX mode while using the hand vac.

Note:
Keep sharp objects away from the digital display screen to avoid scratches and scrapes.

Usage of Hand Vac

Install the dustbin to the main body properly and it clicks into place.

Attach the accessory tool onto the dustbin, it will click into position when correctly fitted.

• Press the release button to remove the dustbin, pull out the mesh filter as above and empty the contents.
  
• Press the HEPA lock button to take out the HEPA and sponge filter, clean both parts with the cleaning tool.
  

Note:

• Clean the dustbin and filters after each use.
• To maintain high performance, wash and dry the sponge filter monthly, replacing it every 6 months. Wash and dry the HEPA filter every 3 months, replacing it every 12 months.
• Air dry completely before reinstalling.

Runtime

• The runtime for the Floor Washer is about 15~20 minutes.
• The runtime for the Hand Vac is about 25~50 minutes.
• Estimated runtime data was obtained by a Tineco Laboratory.

Charging Time

• A full charge takes approximately 3~4 hours.
• Estimated data was obtained by a Tineco Laboratory using ambient temperatures between 39.2°F (4°C) to 104°F (40°C).

Indicator

When in Use
	Battery level > 10%: battery indicator will be illuminated.
	Battery level ≤ 10%: battery indicator will be blinking.
	Off: no power detected or possible battery malfunction.
	Indicator blinking: dirt sensor malfunction or blocked.
	Indicator blinking: CWT is empty.
	Indicator blinking: DWT is full or channel has a blockage.
	Indicator blinking: brush roller is not installed or has a blockage.
	Illuminated: WiFi has successfully connected.
	Blinking: WiFi is connecting.
	Off: WiFi is not connected, please connect to the network.
	Indicator blinking: appliance is in need of self-cleaning.
During Charging
	Tineco indicator: breathing.
Fully Charged
	In 5 minutes: Tineco indicator illuminated. After 5 minutes: all indicator lights turn off.

App

All the functions can be performed using the Tineco app. Download the Tineco app from the App Store, Google Play and Tineco Official Site.

Note:
The default setting for voice prompt is English, you can set other languages via App.

Voice Prompt

Contents may vary, please in kind prevail.

Status	Reminder
Voice prompts on	Voice prompts on
Voice prompts disabled	Voice prompts disabled
Auto mode by dafault	Auto mode
Switch to Max mode	Max mode
Cleaning with water only	Cleaning with water only
Cleaning with cleaning solution by default	Cleaning with cleaning solution
Battery level: 10~20%	Low battery
Battery level: 0~10%	Low battery, please charge
Clean Water Tank is empty	Clean Water Tank empty, please refill water and cleaning solution
Need self cleaning	Please begin self-cleaning cycle
Appliance not on the charging base	Please place appliance on charging base
Dirty Water Tank is full	Dirty Water Tank full, please empty
Dirty Water Tank not installed	Please install the Dirty Water Tank
Brush roller is tangled	Please clean the brush roller.
Brush roller not installed	Please install the brush roller correctly
Power is off	Power off
Start charging	Charging has commenced
Begin self-cleaning cycle	Auto-detecting whether to run self-cleaning cycle, please begin self-cleaning cycle
Battery insufficient for self-cleaning	Low battery, start charging
Sufficient battery to start self cleaning	Start self cleaning
Cleaning brush roller	Cleaning brush roller
Cleaning debris channel	Cleaning debris channel
Auto detecting	Auto detecting
Deep cleaning	Deep cleaning
Self-cleaning stopped	Self-cleaning cycle stopped, please clean Dirty Water Tank
Self-cleaning complete	Self-cleaning cycle complete, please clean Dirty Water Tank
Main body uninstalled during selif-cleaning	Please install the main body

Maintenance

Note:

• For optimal performance and to prevent odors, always clean and dry DWT, floater, filters, brush roller, brush roller cover completely after each use.
• Please make sure each part is installed correctly or the appliance may not work properly.
• After maintenance, place the appliance on the charging base vertically. Do not expose the appliance to direct sunlight, and store it indoors in a dry place.

Main Body

To reduce the risk of injury, switch off before performing maintenance.

When the indicator of Dust Sensor Malfunction blinking, remove Dirty Water Tank, clean the dirt sensor with a damp cloth or the cleaning tool.

Use a cloth to clean the surface with a neutral detergent. The cloth should be dry to prevent water from entering the appliance.

Dirty Water Tank

• When dirty water reaches the Max line, the appliance will stop working and show a reminder on the display and play a voice prompt.
• Pull up the tank lid to empty the DWT. Use the cleaning tool to remove remaining debris. Rinse the inside of the DWT and place back into the appliance.
  

Dirty Water Tank Lid

If the Dirty Water Tank lid and the filter inside have been blocked, remove the tank lid and the filter, rinse both parts with water.

Dry Filter

Grasp recessed area on each side of the dry filter and pull upward. Rinse under running water and must be completely dry before recombining with the lid of the DWT.
* A spare dry filter is provided with your appliance for convenient replacement.

Brush Roller Self-cleaning

1. Place the appliance on the charging base after use, the sensor will auto-detect the level of dirt.
2. When you hear the voice prompt "please begin selfcleaning cycle," press the self-cleaning button and begin the process.
   
3. Once complete, you will hear the voice prompt "self-cleaning completed, please clean the Dirty Water Tank." At this point, the appliance will begin charging.

Note:

• Ensure the charging base is plugged in and the battery level is >10%.
• Before self-cleaning cycle, please clean the DWT and ensure the water level in the CWT exceeds 40%.

Brush Roller Cover

Squeeze latches on the cover and pull upward to remove.

Rinse with water.

When replacing, always latch the brush cover into place to avoid leakage.

Brush Roller

Remove the brush roller by grabbing the brush roller tab and pulling out.

Remove hair and debris from the brush roller chamber and the opening with a tissue or a damp cloth.

Using the cleaning tool, remove the hair and debris wrapped around the roller and rinse with water. Replace the brush roller back into the accessory holder, and allow it to dry completely before reinstalling.

Replace the brush roller by inserting the brush roller end into the right side of the holder, then attach the roller tab to the magnetic buckle on the left side to lock into place.

Note:
A spare brush roller is provided with your appliance for convenient replacement.

Specifications

Product	FLOOR ONE S5 COMBO SERIES
AC Input	100~240V
Voltage	21.6V 2500mAh Lion
Rated Power	190W
Running Time	Floor Washer: 15~20 mins / Hand Vac: 25~50 mins
Charging Time	3~4 hrs
Water Flow Rate	30~100ml/min
CWT Capacity	~0.5L
DWT Capacity	~0.45L
Waterproof	IPX4

Disposal

• The battery contains materials that are harmful to the environment and must be removed from the appliance before it is discarded.
• When removing the battery, the appliance must be powered off.
• Batteries, chargers, accessories and packaging should be sorted for environmental friendly recycling. Do not put them into fire, water or soil. Do not dispose of batteries and chargers into household waste!
• If battery leakage contacts skin or clothing, immediately flush with water to avoid irritation and seek medical help.

Troubleshooting

Problem	Possible cause	Solution
The appliance does not turn on	Auto protection for overheating	Restart after cooling down
	Contact piece on the main body is dusty	Clean the contact piece with a dry cloth
Weak suction	The dry filter is not installed, or the dry filter is dirty	Install the dry filter or clean and allow it to dry completely
Brush roller tangled indicator blinking Voice prompt: Please clean the brush roller Please install the brush roller correctly	The brush roller is blocked The brush roller is not installed	Remove blockages Install brush roller correctly
WiFi indicator is off	WiFi is not connected	Follow the in-app guide to connect to WiFi
CWT empty indicator blinking Voice prompt: Clean Water Tank empty, please refill water and cleaning solution	CWT is empty	Refill CWT
DWT full indicator blinking Voice prompt: Please clean Dirty Water Tank	The dirty water in DWT has reached the MAX line	Empty the dirty water and then reinstall the DWT
All lights off in operation	Battery overheat or malfunction	Cool the appliance down and restart
Battery indicator blinking Voice prompt: Low battery, please charge	Low battery	Charge the appliance, or restart
Dust sensor malfunction indicator blinking Voice prompt: Please begin self-cleaning cycle	Dirt sensor malfunction or blocked	Remove blockages, clean the debris channel, or restart
Self-cleaning icon blinking	Brush roller is dirty	Start self-cleaning
All indicators blinking together	Motor malfunction	Contact Customer Service

Note:
If the above troubleshooting guide fails to provide a solution, please visit our website www.tineco.com for further support.
1-855-292-8864
Mon. - Fri. 9am - 6pm (CST)

Documents / Resources

References

• Official Site | Tineco
• Brand_assets_master
• App Store - Apple
• Google Play

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