Tineco CARPET ONE PRO Series - Smart Carpet Cleaner Manual

Important Safety Instructions

SAVE THESE INSTRUCTIONS
Household use only.
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.

To reduce the risk of fire, electric shock, or injury:

1. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children should not play with the appliance. Cleaning and user maintenance shall not be performed by children without supervision.
2. The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
3. Use only indoors, do not immerse. To reduce risk of electric shock – Use only on carpet moistened by cleaning process.
4. Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants.
5. To reduce the risk of fire and electric shock – Use only Tineco cleaning products intended for use with this machine.
6. Use only as described in this manual. Use only manufacturer's recommended attachments.
7. Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
8. Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
9. Do not handle plug or appliance with wet hands.
10. Do not use with a damaged cord or plug. If appliance has been dropped, damaged, left outdoors, dropped into water, or is not working as it should, return it to a service center.
11. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
12. Keep hair, loose clothing, fingers, and all parts of your body away from openings and moving parts.
13. Use extra care when cleaning on stairs.
14. Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
15. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

16. Do not use without filter.
17. To reduce the risk of electric shock, always install float before any wet pick-up operation.
18. Prevent unintentional activation. Ensure the switch is in the off-position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.
19. Always switch off the appliance before making any adjustments, changing accessories, or storing the appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
20. TO REDUCE THE RISK OF ELECTRIC SHOCK – UNPLUG BEFORE CLEANING OR SERVICING. UNPLUG BEFORE CONNECTING HOSE.
21. Always turn off this appliance before connecting or disconnecting the motorized nozzle.
22. Turn off all controls before unplugging.
23. Do not leave appliance when plugged in. Unplug from outlet when not in use and before servicing.
24. Do not use to pick up ultrafine particles, such as lime, cement, sawdust, gypsum powder, or ashes.
25. Do not use to pick up sharp objects, such as metallic nails, pieces of glass, metal paper clips, or pins.
26. Do not use to pick up hazardous material and chemicals, such as solvent, drain cleaner, strong acids, or strong alkali.
27. Stop using immediately if the appliance is overheating, making unusual noises, producing unusual odors, performing low suction, or leaking electricity.
28. Turn cleaner OFF and disconnect from electrical outlet for long-term storage.
29. Always clean the Dirty Water Tank after each use to avoid potential blockage, which may lead to low suction power, motor overheating, or reduce the service life of the appliance.
30. Do not expose to rain.
31. Store appropriately indoors in a dry place after use.
32. Do not place or submerge appliance in standing water or try to clean flooded areas.
33. The plug must be removed from the socket-outlet before cleaning or maintaining the appliance.
34. A hazard may occur if the appliance runs over the supply cord.
35. Connect to a properly grounded outlet only. See Grounding Instructions.
36. To reduce the risk of fire and electric shock due to internal component damage, use only Tineco cleaning fluid/solution: Carpet Deodorizing & Cleaning Solution intended for use with this appliance. See the Cleaning Fluid/Solution section of this manual.
37. Do not turn over nozzle, or touch the bottom surface of the nozzle when using the dry function.
38. Do not use appliance in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapors.
39. Do not store cleaner with solution in Clean Water Solution Tank or dirty water in Dirty Water Tank. Mineral deposits and mildew can form which will affect the performance of your carpet cleaner.

Range of Usage

1. The Carpet cleaner is to be used on carpets, such as level loop, etc.
2. Some Loop Berber carpets, Natural Fiber (including silk and wool), and Soft Fiber carpets can fuzz with wear. Some vacuums & carpet cleaners can worsen this carpet wear. If cleaning on Berber, Natural Fiber, or Soft Fiber carpeting, first test a small hidden area of carpet by running the carpet washer over it. If no fuzzing or overwetting occurs, continue cleaning. Avoid overwetting Berber carpets. If you have any questions or concerns, consult with your carpet manufacturer on deep cleaning recommendations.
3. 
   Keep the foot of the deep cleaner perpendicular to the rug's edge with each cleaning pass to prevent damage.
4. 
   Please check manufacturer's tag before cleaning area rugs for any specialized cleaning instructions. We do not recommend deep cleaning delicate, silk, wool, antique or area rugs without a manufacturer's tag.
5. When cleaning area rugs, place the rug on a sealed surface to test for colorfastness in an inconspicuous area. Your cleaner should not be used on unsealed surfaces.
6. Do not use on rugs or carpet when dry cleaning is recommended.
7. For upholstery, check cleaning code - Use your Tineco Carpet Washer only if the upholstery fabric is marked with a "W" (for "wet" clean) or "S/W" (for "solvent/dry" or "wet" clean). Do not clean fabric marked "S" ("solvent/dry" clean only). If your upholstery does not have a code, seek professional assistance
8. Test for colorfastness - Wet a white absorbent cloth with the solution. In a small, hidden area, gently rub the surface with the dampened cloth. Wait ten minutes and check for color removal or bleed with white paper towel or cloth. If surface has more than one color, check all colors.
9. Keep your appliance away from heat sources, such as fireplace or heater, to avoid casing deformation.
10. Do not use to pick up flammable or combustible liquids, ultrafine particles, sharp objects, hazardous material, chemicals or anything that is burning or smoking, as described above.

About Cleaning Fluid/Solution

1. A large amount of cleaning solution entering into the motor may cause damage to theappliance. Don't shake the machine violently.
2. Add solution as instructed in the Operation section. We recommend using the provided cleaning solution.
3. Keep out of the reach of children. Avoid contact with eyes and skin, otherwise, rinse thoroughly with water. If irritation persist, seek medical advice. If product is swallowed seek medical advice.
4. Dirty water and solution disposal should comply with local environmental regulations.
5. 
   To Reduce the Risk of Fire and Electric Shock due to internal component damage, use only TINECO CARPET DEODORIZING & CLEANING SOLUTION intended for use with the appliance.

About the Appliance

1. Do not modify or attempt to repair the appliance except as indicated in the instructions for operating and cleaning.
2. Use extra care when cleaning on stairs.
3. Ensure that the Power Switch is in the OFF-position and unplug before picking up or carrying the appliance. Do not lay flat or lean the appliance so as to prevent dirty water from entering into the motor.
4. Always install the Dirty Water Tank and Clean Water Tank properly before use.
5. Do not allow the appliance to get wet to avoid risk of fire or injury caused by a short circuit.

Grounding Instructions

1. This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
2. 
   Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
3. This appliance is for use on a nominal 120-V circuit and has a grounding attachment plug that looks like the plug illustrated in sketch A in Figure 20. Make sure that the appliance is connected to an outlet having the same configuration as the plug. No adaptor should be used with this appliance.

Symbols:

	Power On/Off
	AUTO/MAX/DRY Mode

Specifications

• All data and technical instructions of this manual are based on results from lab tests of Tineco or designated third parties. The company reserves all rights for final explanations.

Disposal

Accessories and packaging should be sorted for environmental friendly recycling. Do not put them into fire, water or soil.

Overview

1. WiFi/Mute/Language Switch Button
2. Back Carry Handle
3. Cord Wrap
4. Dirty Water Tank Release Pedal
5. Recline Pedal
6. AUTO/MAX/DRY Mode
7. Power On/Off
8. Tube
9. Digital Display
10. Clean Water Tank Handle
11. Clean Water Tank (CWT)
12. Dirty Water Tank Handle
13. Dirty Water Tank (DWT)
14. Brush Roller Cover Release Button
15. Hose Connection Port Cover
16. Brush Roller Cover
17. Humidity Sensor
18. Carpet Deodorizing & Cleaning Solution
19. Cleaning Tool
20. 2 in 1 Nozzle
21. Sponge Filter
22. Brush Cover Scraper
23. Accessory Hose

Accessories

Note:
Accessories may vary between markets. If you require more accessories, please go to www.tineco.com or store.tineco.com.

Carpet Deodorizing & Cleaning Solution
Removes dirt, grime, grease and tough stains from most types of carpets.
Always use Tineco solution in your appliance.
Add two bottle caps of solution to each full tank of clean water.

Cleaning Tool
A full brush to clean the DWT, brush chamber and opening. The tool also has a bristled end to remove dirt and mud on the roller and DWT.

2 in 1 Nozzel
Remove tough stains on the carpet.

Sponge Filter
Sponge filter can block large particles and debris, ensure the appliance's durability.

* Please install the Sponge filter before use, or it may lead to weak suction.

Brush Cover Scraper
A scraper to clean the brush cover gap.

Accessory Hose
A 2.5-meter hose to connect the appliance and accessory brushes.

Assembly

How to Assemble/Disassemble

To assemble the handle, insert it into the appliance until you hear a click.

Wrap the power cord around the cord hooks for convenient storage.

In the event that the handle need to be disassembled, press the spring to release the handle with a tool (like a screwdriver) and lift the released handle from the appliance.

Clean Water Tank

Press the CWT handle to remove it.

Install the Clean Water Tank into the appliance. You should hear a "Click" if done correctly.

Dirty Water Tank

Install the Dirty Water Tank into the appliance. You should hear a "Click" if done correctly.

Open the tank cap, add two bottle caps of solution to the CWT then fill with tap water to the Max line and tightly close the cap.

Note:
Only use water under 140°F/60°C. DO NOT USE HOT WATER.

Accessory Hose & 2 in 1 Nozzle

Choose suitable brush head according to the usage scenario.

Insert the hose end into the port.
You should hear two "Clicks" if done correctly.

Pull it up to uncover the accessory connection port.

Operation

Preparing for Use (Appliance)

Unwrap the power cord and plug into an electrical outlet.

Step on the recline pedal to recline the unit for cleaning position.
Tips:

• Press the button to turn on/off the voice prompt.
• Press the button twice to switch languages.
  (More voice languages will be added, please refer to the actual product for now.)
  

Press the button and the appliance will start in AUTO mode by default. Press it again to turn off the appliance. Switch between AUTO, MAX and DRY mode by pressing the button.

In AUTO/MAX/DRY mode, the appliance will stop working when put uprightly and start running again when you recline.

Grip the back carry handle to lift or move appliance. Empty CWT and DWT after each use.

Note:

• Pretreat spots and heavy traffic areas with Tineco Pretreat Cleaning Solutions to achieve better cleaning effect. Follow Directions on bottle.
• The carpet cleaner differs from the traditional vacuum cleaner.
• In all modes, it blows hot air, whose temperature is 158-176°F (70-80°C).
  * Appropriate temperature is conducive to dissolve the dirt and helps surfactant in the solution to decompose the dirt.
• In AUTO/MAX mode, it sprays water when moving forward and stops spraying when moving backward.
• Take a spot test on a small and marginal area of the carpet for colorfastness. Gently rub surface with a damp white cloth. Then wait ten minutes and check for color removal or bleed with a white paper towel.
• During use, don't keep the appliance at a resting position for a long time.
• 
  Keep the foot of the deep cleaner perpendicular to the rug's edge with each cleaning pass to prevent damage.
• 
  Please check manufacturer's tag before cleaning area rugs for any specialized cleaning instructions. We do not recommend deep cleaning delicate, silk, wool, antique or area rugs without a manufacturer's tag.
• Some Loop Berber carpets, Natural Fiber (including silk and wool), and Soft Fiber carpets can fuzz with wear. Some vacuums & carpet cleaners can worsen this carpet wear. If cleaning on Berber, Natural Fiber, or Soft Fiber carpeting, first test a small hidden area of carpet by running the carpet washer over it. If no fuzzing or overwetting occurs, continue cleaning. Avoid overwetting Berber carpets. If you have any questions or concerns, consult with your carpet manufacturer on deep cleaning recommendations.
• Do not use on rugs or carpet when dry cleaning is recommended.
• For upholstery, check cleaning code - Use your Tineco Carpet Washer only if the upholstery fabric is marked with a "W" (for "wet" clean) or "S/W" (for "solvent/dry" or "wet" clean). Do not clean fabric marked "S" ("solvent/dry" clean only). If your upholstery does not have a code, seek professional assistance.
• Test for colorfastness - Wet a white absorbent cloth with the solution. In a small, hidden area, gently rub the surface with the dampened cloth. Wait ten minutes and check for color removal or bleed with white paper towel or cloth. If surface has more than one color, check all colors.

Preparing for Use (Accessory Hose & 2 in 1 Nozzle)

Attach the accessory hose, stand the appliance upright and ensure that it is power on (if not, press the button), the appliance will enter in ACCESSORY mode, the appliance will stop working when you recline.

Please Rinse and let dry after use. then store the accessory in the bag afterwards.

Note:
Do not vacuum foamed liquid.
If additional cleaning is necessary, wait until the upholstery is completely dry before using the tool again to achieve better cleaning effect.

Cleaning Mode Selection

AUTO Mode

• In AUTO mode, the iLoop sensor automatically detects how dirty the carpet is and applies the appropriate volume of water spray.
• A red dirt monitoring loop indicates more dirt is detected, and a blue loop indicates less dirt is detected. This mode automatically provides the best cleaning solution.

MAX Mode

• In AUTO mode, press the button to enter MAX mode.
• The iLoop only displays the dirty amount, and the spray volume keeps at the maximum of "100".

DRY Mode

• In MAX mode, press the button to enter DRY mode. In DRY mode, the dry level will change with the humidity detected by the humidity sensor.
• Press the button to switch to AUTO mode.

ACCESSORY Mode

• Ensure the appliance is power on (if not, press the button), the appliance will enter into ACCESSORY mode. Press and hold the button on the 2 in 1 Nozzle to spray water, and release the button to stop.
• In ACCESSORY mode, the spray volume keeps at the maximum of "100".
• Stand the appliance upright, remove the accessory hose, the appliance will enter in AUTO mode.
  

Note:
Keep sharp objects away from the digital display screen to avoid scratches and scrapes.

App

All the functions can be performed using the Tineco app. Download the Tineco app from the App Store, Google Play and Tineco Official Site.

Note:
The default setting for voice prompt is English, you can set other languages via App.

Voice Prompt

(Contents may vary, please in kind prevail.)

Maintenance

Note:

• For optimal performance and to prevent odors, always clean and dry DWT, filters, brush roller, brush roller cover, 2 in 1 nozzle completely after each use.
• Please make sure each part is installed correctly or the appliance may not work properly.
• After maintenance, place the appliance vertically. Do not expose the appliance to direct sunlight, and store it indoors in a dry place.

Main Body

To reduce the risk of injury, switch off before performing maintenance.

When LED loop illuminates red, remove Dirty Water Tank, clean the dirt sensor with a damp cloth or the cleaning tool.

Use a cloth to clean the surface with a neutral detergent. The cloth should be dry to prevent water from entering the appliance.

Dirty Water Tank

• When dirty water reaches the Max line, the appliance will stop working and show a reminder on the display and play a voice prompt.
• Step on the recline pedal and press the DWT handle to remove it.
• Pull up the tank lid and mesh filter to empty the DWT. Use the cleaning tool to remove remaining debris. Rinse the inside of the DWT & tank lid & floater & mesh filter and place back into the appliance.

Note:
Check if the floater is in good condition and press it to the bottom.

Sponge Filter

Remove the DWT, take the filter out and wash it after each use.

Reinstall.

Brush Roller Cover

Press brush roller cover release button on the cover and pull upward to remove.

Rinse with water. Use the provided cover scraper to clean the gap in the front side to avoid blockages.

When replacing, always latch the brush cover into place to avoid leakage.

Brush Roller

Remove the brush roller by squeeze the brush roller tab and pulling out.

Using the cleaning tool, remove the hair and debris wrapped around the roller and rinse with water. Allow it to dry completely before reinstalling.

Remove hair and debris from the brush roller chamber and the opening with a tissue or a damp cloth.

Replace the brush roller by inserting the brush roller and into the right side of the holder, then attach the roller tab to the left side to lock into place.

Accessory Hose & 2 in 1 Nozzle

Press the buttons on both sides to remove the hose.

Press the release button to remove the accessory brush.

Remove the top cover and brush head.

Rinse with water. Allow it to dry completely before reinstalling.

Reinstall.

Humidity Sensor

Clean the humidity sensor after each use, rotate the sensor several times or use the cleaning tool. Also clean the bristle after each use.

Troubleshooting

Problem	Possible cause	Solution
The appliance does not turn on	The power cord is not plugged in, or the socket is not energized	Ensure that the socket is energized and the power cord is plugged in
Weak suction	The mesh filter is blocked The sponge filter is blocked The brush roller cover is not correctly installed	Clean the mesh filter Remove blockages or replace the sponge filter Install brush roller cover correctly
ACCESSORY mode abnormal in animation Voice prompt: Stand the device upright	The appliance is tilted while installing accessory brushes	Stand the appliance upright, then enter the ACCESSORY mode
AUTO mode abnormal in animation Voice prompt: Stand the device upright	The appliance is tilted while removing accessory brushes	Stand the appliance upright and tilt again to enter AUTO mode
Channel has a blockage in animation Voice prompt: Clean the channel under the dirty water tank	Dirt sensor malfunction or blocked Channel has a blockage Sponge filter is dirty	Remove blockages Clean the debris channel Clean the sponge filter
CWT empty in animation Voice prompt: Please add clean water or solution to clean water tank	CWT is empty	Refill CWT
DWT full in animation Voice prompt: Dirty water tank full, please empty Please check the dirty water tank	The dirty water in DWT has reached the MAX line The floater is not installed correctly Channel has a blockage	Empty the dirty water and then reinstall the DWT Check if the floater is in good condition and press it to the bottom Remove blockages
Brush roller tangled in animation Voice prompt: Please clean the brush roller	The brush roller is blocked	Remove blockages
Brush roller cover uninstalled in animation Voice prompt: Please install the brush roller cover	The brush roller cover is not installed	Install brush roller cover correctly
WiFi indicator with a slash	WiFi is not connected	Follow the in-app guide to connect to WiFi
Pump malfunction in animation	Pump malfunction	Contact Customer Service
Humidity sensor malfunction in animation	Humidity sensor malfunction	Contact Customer Service

Note:
If the above troubleshooting guide fails to provide a solution, please visit our website www.tineco.com for further support.

www.tineco.com
1-855-292-8864
Mon. - Fri. 9am - 6pm (CST)