Wayne Basement Guardian Halo HALO50 Manual

PUMP SPECIFICATIONS

Please read and save these instructions. Read carefully before attempting to assemble, install, operate or maintain the product described. Protect yourself and others by observing all safety information. Failure to comply with instructions could result in personal injury and/or property damage! Retain instructions for future reference.

CONTROLLER SPECIFICATIONS

CONSTRUCTION

PERFORMANCE GAL/HR

SUMP PUMP DESCRIPTION

Sump pumps are automatic pumps used to remove ground water from sump pits. The most common application is for basement drainage to prevent flooding in residential buildings. These pumps are designed to pump clear water only. With the innovative and reliable Air Switch, your pump is no longer limited by the mechanical cycles of traditional float switch style pumps. The integrated controller and companion app for your iOS or Android device keeps you informed of the status of your pump; alerting you whenever there is a problem and your basement is no longer protected. These pumps are not designed to be used with a portable generator. Installation of this pump outdoors, unprotected from the weather, may cause hazardous conditions and will void warranty. Water inside the pump may freeze, limiting its performance and damaging the pump and pipes.

UNPACKING

Inspect this unit before it is used. Occasionally, products are damaged during shipment. If the pump or components are damaged, return the unit to the place of purchase for replacement, or call Customer Support (800-237-0987).

NOTICE:
This pump is not designed to handle salt water, brine, laundry discharge, water softener, sewage, grey water, or any other application which may contain caustic chemicals and/or foreign materials. Pump and/or property damage could occur if used in these applications and will void warranty.

OVERVIEW

1. GFCI OUTLET
2. CHECK VALVE
3. VENT PIPE
4. GASKET/BASIN LID
5. PIPE INLET
6. DISCHARGE PIPE
7. SUMP PUMP
8. AIR SWITCH
9. BASIN
10. CONTROLLER
11. POWER CORD
12. AIR TUBE

TYPICAL SUMP INSTALLATION

1. This installation must be in accordance with the National Electric Code and all applicable local codes and ordinances.
2. Use a basin (purchased separately) or pit that is large enough to accommodate the pump.
3. Clean the basin/pit of all debris.
4. If using a basin, place the pump directly on the bottom of the basin. To prevent damage set the pump on a solid, level surface. Do not place pump directly on clay, earth, gravel or sand. A brick or block must be installed under the pump to provide a solid base.
5. Install discharge plumbing according to local, regional and
6. Install a check valve (required) to prevent back-flow. The Wayne check valve (57028-001) may be positioned just above the basin to allow easy removal of the pump for cleaning and service.
7. Install a gate valve or ball valve if required by local, regional or state code.
8. Connect pump power supply cord to a ground fault circuit interrupter (GFCI) receptacle.
   NOTE: Pump will initially run when plugged in to calibrate Air Switch.
   NOTE: Do not pinch or constrict Air Tube.

9. Fill the basin/pit with water. The pump will activate when the water level has reached level 4 on the controller.
10. The pump will stop when the water level has reached the switch-off level.
11. Fill the basin/pit with water again. While the pump is draining the basin/pit, verify the discharge pipe is carrying the water to a point at least 3 ft. away from the foundation. If the discharge line is exposed to freezing temperatures, the pipe must be positioned in a downward slope away from the foundation so any remaining water will drain away and not freeze.
12. Secure the basin cover and gasket to the basin to prevent debris from falling into the basin, prevent personal injury, and to contain gases and/or odors.
13. For device activation follow the instructions found on the next page.

LED LIGHT DISPLAY

(CHECK YOUR APP FOR SPECIFIC REAL TIME PUMP INFORMATION)

DIGITAL CONTROLLER BUTTON

A Button Hold Legend can be found on the back of the controller for your convenience.

DEVICE ACTIVATION INSTRUCTIONS

NOTE: Make sure your Wi-Fi and Bluetooth is connected.

1. Download the Basement Guardian® App from your device's app store.
2. Open the Basement Guardian App. Login or create an account if needed.
3. Click "+ Add Device" to begin device activation.
4. Select your Halo device.
5. Verify that the status LED on the device is blinking yellow. Click Next to continue.
6. Allow access to your devices camera and use your camera to scan the QR code located on the front of your device.
   NOTE: Camera will automatically scan QR code when brought into view.
7. After the app "Finds" your device, a network list of local connections will be displayed. Select your network and enter your password credentials. Click Send.
8. Once connected to Wi-Fi, your device will be registered.
9. The app will now ask for your zip code. By collecting your zip code, we can link your local weather data with your pump data in the future.

NOTE: To use Alexa®, download the WAYNE Skill for your Alexa enabled device.

ALEXA SKILLS SETUP

1. Open the Alexa App and Login. Create Account if needed.
2. On the Home Screen, select MORE Icon, and then SKILLS & GAMES.
3. Search for "Wayne Halo" on the DISCOVER ALEXA screen, then select the WAYNE Skill.
4. Select Launch to add skill to your Alexa Device, and then settings to link your Halo controller App to your Alexa device.
5. After receiving notice - "Wayne has been successfully linked," close the notice page and start using your Alexa with the Wayne Skill.
6. Using voice commands, say "Alexa, ask Wayne Pumps how my pump is doing."

Reference this link to access the full user guide on setting up and operating your HALO pump with Alexa-enabled device.

TROUBLESHOOTING

TROUBLESHOOTING WARNINGS

ALWAYS DISCONNECT THE PUMP FROM POWER SUPPLY before installing, servicing or making any adjustments.

LET PUMP COOL FOR A MINIMUM OF 2 HOURS BEFORE ATTEMPTING TO SERVICE. Submersible pumps contain oil that become pressurized and hot under normal operating conditions.

1. Submersible pump models have permanently lubricated bearings and require no additional lubrication.
2. Submersible pumps contain dielectric oil for cooling. Dielectric oil can be harmful to the environment. Follow state environmental laws when disposing of pump.
3. The pump motor is equipped with automatic resetting thermal protector and may restart unexpectedly. Protector tripping is an indication of motor overloading as a result of operating the pump at low heads, excessively high or low voltage, inadequate wiring, incorrect motor conditions, or at the end of product life.

TROUBLESHOOTING CHART FOR PUMP

ROUTINE SUMP MAINTENANCE

The pump should be inspected 3-4 times per year for pump movement or buildup of debris on the switch. Reposition pump if it has moved. Remove any debris that could interfere with the operation of the switch. Lack of proper routine maintenance will void warranty.

• Make sure the pump is plugged in to a working ground fault circuit interrupter (GFCI) outlet and the cord is in good shape. In damp areas, GFCI breakers may trip, effectively shutting off the sump pump. Check in on your sump pump and reset the GFCI if necessary.
• Ensure the pump is standing upright. Vibrations during operation can cause it to fall or tilt onto one side.
• Pour a bucket of water into the pit to make sure the pump starts automatically and the water drains quickly once the pump is on. If the pump doesn't start, have it serviced or replaced.
• Check the inlet screen and clear away any small stones or debris.

USING YOUR DIGITAL CONTROLLER

MUTE ALARM:
Will silence alarm for 12 hours. For custom mute times, open the companion app while the alarm is active and press the alarm icon next to the alert pop-up.

SYSTEM TEST:
While your pump will automatically run periodic system tests; you can always force a system test via the controller or the companion app. A complete System Test which analyzes all aspects of Pump Health will be performed at Water Level 2 or higher. A partial System Test may be initiated at Water Level 1 or lower but will not be able to analyze all aspects of Pump Health.

REBOOT:
Will perform a Reboot of your device.

CHANGE WI-FI CREDENTIALS:
Use this function to change the Wi-Fi password or SSID used by your device.
NOTE: Follow the directions in the app for changing Wi-Fi credentials in device settings.

RESET TO FACTORY SETTINGS AND REBOOT:
NOTE: It is highly recommended that a Factory Reset be initiated from the device settings for your pump within the companion app while the device is connected to Wi-Fi. A Factory Reset can be initiated from the app by navigating to the setting for your pump and selecting "Deactivate Pump". Confirming will remove data for this pump from your account and will prompt the Pump Controller to perform a Factory Reset and Reboot.

SUPPORT

FOR REPLACEMENT PARTS OR CUSTOMER SUPPORT, CALL 1-800-237-0987

ADDRESS PARTS CORRESPONDENCE TO:
WAYNE Water Systems 101 Production Drive
Harrison, OH 45030 U.S.A.

Please provide following information:

• Model number
• Serial number on cord tag (not to be removed)
• Part description and number as shown in parts list

ALEXA SKILLS USER GUIDE

HALO PRODUCTS

Alexa Skills are available for your Halo pump using an iOS or Android mobile device. To connect a Halo pump to an Alexa device, you will need your connected Halo pump credentials, the Alexa App loaded on your mobile device, and an Alexa device such as an Echo. This process will guide you through installing and linking the Alexa Skills for the Halo pump.

If you already have an Alexa App, please skip to step 4.

1. Open the App Store
   
   or
   Google Play
   
   
   on your mobile device.
2. Search for the Alexa App and select install.
3. Open the Alexa App and sign in with your Amazon Account or create an account if needed.
4. On the Alexa App Home screen, select the More icon in the lower right corner of the app (three sqaures and a + sign).
   
5. On the More screen, select Skills & Games from the menu. This will take you to the Alexa Skills Store.
   
   
6. On the Discover Alexa screen, search for Wayne Halo.
7. On the Search Results screen, select Wayne Skill.
   
8. On the Wayne Screen, tap the Launch button to add the skill to your Alexa-enabled devices.
9. Return to the Wayne Screen and tap the Settings button. To use this skill, you must log into your Wayne Account, click on settings, and then click on Link Account.
   
10. On the Link Account screen, enter your Halo Account credentials you used to set up your pump.
11. After the account is linked, you will see the following screen confirming that it has been successfully linked - Wayne has been successfully linked. Click the close button at the bottom of this page to start using Alexa.
    
12. You can now use voice commands on your Alexa-enabled device by saying "Alexa, ask Wayne pumps about my pump."

PLEASE SEE WWW.WAYNEPUMPS.COM FOR PRODUCT INFORMATION AND INSTALLATION VIDEOS

SAFETY SIGNAL WORDS

This manual contains information that is very important to know and understand. This information is provided for SAFETY and to PREVENT EQUIPMENT PROBLEMS. To help recognize this information, observe all safety information labeled danger, warning, caution, and notice.

IMPORTANT SAFETY INFORMATION

INDICATES A POTENTIALLY HAZARDOUS SITUATION WHICH, IF NOT AVOIDED, COULD RESULT IN DEATH OR SERIOUS INJURY.

Intended for Indoor Use Only

RISK OF ELECTRIC SHOCK.
TO REDUCE THIS RISK, OBSERVE THE FOLLOWING WARNINGS:

• MAKE SURE THERE IS A PROPERLY GROUNDED RECEPTACLE AVAILABLE. This pump is supplied with a grounding conductor and grounding-type attachment plug. To reduce the risk of electric shock, be certain that it is connected only to a properly grounded, grounding-type receptacle.
• FOR ADDED SAFETY the receptacle must be protected with a ground fault circuit interrupter (GFCI). All wiring must be performed by a qualified licensed electrician and comply with the National Electric Code and all applicable local codes and ordinances.
• NEVER REMOVE THE GROUND PRONG from the plug or bypass the grounding wires.
• MAKE SURE THE POWER SUPPLY HAS A FUSE OR CIRCUIT BREAKER rated to handle the current (amps) noted on the pump nameplate or cord tag.
• DO NOT REMOVE POWER SUPPLY CORD and strain relief or connect conduit directly to the pump.
• ALWAYS DISCONNECT THE PUMP from power supply before installing, servicing or making any adjustments.
• DO NOT WALK on the floor when water is present until all power is turned off. If the electric panel is in the basement, call an electrician.
• NEVER HANDLE A PUMP or motor with wet hands or when standing on a wet or damp floor while the pump is plugged into the power supply.
• RISK OF ELECTRIC SHOCK. This pump has not been investigated for use in swimming pool and marine areas.
• DO NOT USE TO PUMP FLAMMABLE OR EXPLOSIVE FLUIDS such as gasoline, fuel oil, kerosene, etc. Do not use in a flammable and/or explosive atmosphere. Pump should only be used to pump clear water. Personal injury and/or property damage will result and void warranty.
• PUMPS ARE NOT DESIGNED TO TRANSFER WATER INTENDED FOR DRINKING. Do not use the pump for moving water that will be used for potable/drinking water. Pump should only be used in applications for which it is designed.

DO NOT USE AN EXTENSION CORD OR SURGE PROTECTOR. Extension cords and/or surge protectors could present a safety hazard if not sized properly, become damaged or the connection falls into the sump. If receptacle is not within reach of the pump's power cord, contact a qualified licensed electrician to install a new receptacle.

CAUTION INDICATES A POTENTIALLY HAZARDOUS SITUATION WHICH, IF NOT AVOIDED, MAY RESULT IN MINOR OR MODERATE INJURY.

TO REDUCE THE RISK OF HAZARDS THAT CAN CAUSE INJURY OR PROPERTY DAMAGE, OBSERVE THE FOLLOWING WARNINGS:

• IT IS THE INSTALLER'S RESPONSIBILITY TO MAKE SURE THE PUMPS AUTOMATIC SWITCH IS ABLE TO OPERATE WITHOUT ANY OBSTRUCTIONS WITHIN THE BASIN. It is recommended that the installer test and observe the pump's operation for several cycles after installation.
• IT IS REQUIRED TO USE RIGID PIPING AND FITTINGS to secure the pump in the basin and reduce pump movement. Pump movement can prevent the switch from operating correctly. Do not use flexible hosing.
• IT IS REQUIRED TO USE A CHECK VALVE with this pump to prevent the back-flow of clear ground water after each pump cycle.
• DO NOT INSTALL OR OPERATE THE PUMP IF IT HAS BEEN DAMAGED IN ANY WAY.
• DO NOT LIFT OR CARRY THE PUMP BY THE POWER CORD OR AIR TUBE. Use the pump's handle or lift ring.
• DO NOT USE THIS PUMP IN MUD, SAND, CEMENT, OIL CHEMICALS, GREY WATER, OR ANY OTHER WATER THAT IS NOT CLEAR GROUND WATER.
• DO NOT USE SUMP PUMPS TO HANDLE RAW SEWAGE.
• AN INDEPENDENT HIGH WATER ALARM OR BACK UP PUMP SHOULD BE USED when risk of property damage from high water levels exists.

This product can expose you to chemicals, including DEHP, which is known to the State of California to cause cancer, birth defects and reproductive harm. For more information, go to www.P65Warnings.ca.gov.

AIR SWITCH This Air Switch is not adjustable. Any modifications or alterations will void the warranty and/or cause premature failure of the pump, which could lead to property damage.

The pump must be plugged in to a GFCI outlet.
Failure to may result in electrical shock.
Keep plug connection and controller protected from contact with water or snow, including splashing water. Plug connection and controller must be kept dry and away from moisture. Failure to follow these instructions can result in death or serious injury.

www.waynepumps.com

Documents / Resources

References

• App Store - Apple
• Google Play
• Wayne Pumps | Durable, Reliable, Worry Free
• http://www.p65warnings.ca.gov

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