Ricoh Aficio SPC222SF User Manual page 248

Troubleshooting
Message
Cannot Copy 2in1/4in1-Copy
Only Support A4/LT/LG
Cannot Copy Insert Paper to
ADF
Connection Fail
9
Cover Open
Dial Fail
DIMM memory check error
Duplex Jam / Duplex Misfeed
Jam
240
Causes
2-in-1 or 4-in-1 copy could not
be performed because the tray
does not contain the valid size
paper, which are A4, Letter, or
Legal size.
2-in-1, 4-in-1, or sort copy
could not be performed be-
cause the originals were not
placed in the ADF.
The line could not be connect-
ed correctly.
A cover is open.
The fax could not be sent.
An error was detected in the
machine's memory.
Paper has been jammed in the
duplex unit.
Solutions
• Specify the tray containing
the A4, Letter, or Legal size
paper in the [Paper Select]
setting. See p.166 "Copy
Settings".
• Specify the A4, Letter, or
Legal size for the tray for
printing photocopies in
the [Paper Size] setting. See
p.180 "Machine Settings".
• Use the ADF, even when
copying a single sheet.
• If you need to use the ex-
posure glass, turn off
[2in1], [4in1], or [Sort] under
[Copy Settings], and then
try again. See p.166 "Copy
Settings".
• Confirm that the telephone
line is properly connected
to the machine.
• Disconnect the telephone
line from the machine, and
connect a standard tele-
phone in its place. Confirm
that you can make calls us-
ing the telephone. If you
cannot make calls this
way, contact your tele-
phone company.
Close the cover completely.
• Confirm that the fax num-
ber you dialed is correct.
• Confirm that the destina-
tion is a fax machine.
• Confirm that the line is not
busy.
• You may need to insert a
pause between dial digits.
Press the {Pause/Redial}
key after, for example, the
area code.
Contact your sales or service
representative.
Remove the jammed paper.
See p.222 "Removing Printing
Jams".