Polycom SoundStation IP 4000 User Manual page 18

No Response from Feature Key Presses
Verify phone is in active state:
• Make a call to the phone to check
for inbound call display and ring-
ing as normal. If successful, try to
press feature keys within the call to
access Directory or Buddy Status for
example.
• Press
tus and Server Status to confirm line
is actively registered to the server.
Display shows "Network Link is Down"
Verify LAN cable is properly connected:
• Check termination at the switch or
hub (furthest end of the cable from
the telephone).
• Check that the switch or hub is op-
erational (flashing link/status lights)
or contact your System Administra-
tor.
followed by System Sta-
• Reboot the phone to attempt re-regis-
tration to the server.
• Press
Status and Network Statistics. Scroll
down to verify LAN port is Active.
• Reboot the phone to attempt re-regis-
tration with the server.
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followed by System