Polycom SoundStation IP 4000 Frequently Asked Questions

Polycom SoundStation
®

Frequently Asked Questions

Why Polycom conference IP phones?
Polycom is committed to a line of high-quality and easy-to-use IP
conference phones that make business communications productive
and efficient. The SoundStation IP 4000 utilizes Polycom's award-
winning full-duplex speakerphone technology for natural, two-way
conversations. It has a backlit, graphical LCD for call status and
menu driven applications. The SoundStation IP 4000 offers easy
access to standard telephony features through dedicated hard keys
and 3 context-sensitive softkeys. It features a single 10/100 Mbps
Ethernet port and is software upgradeable. The SoundStation
IP 4000 supports the SIP protocol and must be used in conjunction
with one of Polycom's SIP Voice over IP Technology Partner's solu-
tions to ensure full functionality and reliable operation. This phone
cannot work as a stand-alone unit.
What is a Technology Partner?
Working with a Technology Partner is what allows Polycom to pro-
vide an end to end IP telephony solution. These partners provide
either directly or through their own partnerships, the components
that make up IP telephony solutions. Because of the call signaling
complexity, Polycom, in most cases, engages a joint development
level to ensure that the combined solutions integrate seamlessly.
For a current list of VoIP Technology Partners and the Polycom IP
phones that work on the platform, please visit www.polycom.com.
Why does Polycom work with Technology Partners?
Polycom's strength is in providing high quality voice communica-
tions endpoints with superb audio performance. Our strategy is
to supply standards based endpoints that demonstrate Polycom's
expertise and work with partners that are leaders in their fields to
provide the best solutions available to users. The phones are
designed to work in conjunction with telephony servers developed
by our Technology Partners. The servers provided by the partners
provide both traditional telephony features and more advanced
features like unified messaging, conference bridging, collaboration
tools and browsing capabilities. Polycom focuses on delivering
audio endpoints capable of delivering a complete suite of features
as well as the superb quality and audio reproduction that has
become synonymous with Polycom audio products. For a current
list of VoIP Technology Partners and the Polycom IP phones that
work on the platform, please visit www.polycom.com.
IP 4000 SIP
®
Can the SoundStation IP 4000 be used in "standalone" mode?
No, the SoundStation IP 4000 must be connected to one of
Polycom's VoIP Technology Partner's solutions that supports the
SIP protocol.
What platform does it work with?
The SoundStation IP 4000 supports the SIP protocol. For a list of
Polycom's SIP Technology Partners that have certified this product
with their solution, please visit www.polycom.com.
The Polycom SoundStation IP 3000 supports H.323 and 3Com
® ®
SuperStack and NBX platforms.
What does the SoundStation IP 4000 cost?
We have 2 part numbers related to the SoundStation IP 4000:
• SoundStation IP 4000 EX (Expandable) - North America
p/n 2200-06640-001 - $1099 US MSRP
• SoundStation IP 4000 EX Microphones - North America
p/n 2200-07155-002 - $299.00 US MSRP
Where can I purchase the SoundStation IP 4000?
SoundStation IP 4000 is available through Polycom Certified VoIP
VARs and Service Providers that provide network communications
solutions. These VARs and Service Providers have met the strin-
gent requirements of becoming certified that include training and
technical support for their customers.
What documentation is available?
Please visit the Documentation section on the Polycom web site for
a complete list of available documents including data sheets and
quick start guides. You should also check with your reseller for any
custom documents developed by the Technology Partner.
What room size does the SoundStation IP 4000 support?
The phone is ideal for small to medium sized conference rooms as
well as SIP enabled offices. The microphones allow for up to 10
feet of pickup range supporting rooms of approx. 20 x 20 ft w/o
extension microphones or 20 x 30 ft with extension mics.
Connect. Any Way You Want.
®