Plextor PX-W1610TA Operation Manual page 48

Section 5. Maintenance and Troubleshooting
Symptom
Cannot add information to CD-R or CD-RW disc.
Possible Cause #1
The CD-R or CD-RW disc was originally written using other software. If the
software is different, incompatibility errors may occur.
Solution #1
Always use the same authoring software to add content to a disc.
Possible Cause #2
Not enough disc capacity.
Capacity of a standard 74-minute CD is limited to 650 MB.
Solution #2
Use different CD-R or CD-RW media if the capacity is insufficient.
Possible Cause #3
The disc is written with a CD-R or CD-RW drive from another vendor.
Solution #3
Use a different CD-R or CD-RW disc.
Try to use same drive to add more data to CD-R or CD-RW disc.
Symptoms
Cannot write at higher speeds, such as 12X and 16X.
Possible Cause #1
Using poor quality media.
Solution #1
Use the CD-R/RW media recommended by Plextor. Supported media lists can
also be found on the Plextor web site at www.plextor.com.
Possible Cause #2
Buffer underrun occurring.
Solution #2
If necessary, enable BURN-Proof in the recording software. (Some software
packages, such as Adaptec's Easy CD Creator 4.02, have BURN-Proof support
for the PlexWriter drive permanently on, while other software allows the user to
select whether it is on or off.)
If your software does not support BURN-Proof and problems, reduce the load on
CPU resources. Some ways to do this are:
Y
Log off from the network.
Y
Don't use the mouse.
Y
Disable the screen saver or power save mode.
Y
Quit all other applications except the authoring software.
44
PlexWriter 16/10/40 Operation Manual