Plextor PX-W1610TA Operation Manual page 45

Symptoms
CD-R or CD-RW software cannot detect PlexWriter
Possible Cause #1
Power connector is not attached to PlexWriter.
Solution #1
Ensure the computer's power cable is securely attached to the PlexWriter's
power connector.
When the computer's power is turned ON, confirm that the PlexWriter's
indicator LED is illuminated briefly, then is extinguished.
Try connecting another power cable to the PlexWriter.
Possible Cause #2
IDE cable isn't connected properly.
Solution #2
Ensure that the IDE cable is securely inserted, and is not damaged. Check the
connector pins to ensure they are not bent.
Possible Cause #3
Drive or IDE bus is not enabled in the computer's BIOS.
Solution #3
Ensure the IDE port is enabled and set properly in motherboard's BIOS. See
"Make Sure the Drive Is Recognized" on page 20 for more details.
Possible Cause #4
Jumper conflict.
Solution #4
Check jumper for the PlexWriter drive and the other peripheral devices (hard
disk or CD-ROM drive) on the same IDE cable. Ensure the jumper for one device
is set to Master and the other to Slave. Two devices on one cable cannot be set to
the same setting.
Possible Cause #5
Wrong cable with jumper set to Cable Select.
Solution #5
Make sure that a CSEL-compatible IDE cable is used if you want to use the
PlexWriter with jumper set to Cable Select.
Possible Cause #6
You are using authoring software other than that bundled with your PlexWriter.
Solution #6
Use the authoring software provided with the PlexWriter.
To use other types of authoring software, contact the supplier and ensure the
software supports the PX-W1610TA CD-RW drive. Supported software lists can
also be found on the Plextor web site at www.plextor.com.
Section 5. Maintenance and Troubleshooting
PlexWriter 16/10/40 Operation Manual
41