Plextor PX-W2410TA Operation Manual
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Plextor PX-W2410TA Operation Manual

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Model PX-W2410TA (Internal)
Congratulations!
Thank you for purchasing the PlexWriter 24/10/40A, a reliable, high-performance
CD rewriter, recorder and reader. We appreciate the confidence you have shown in
us. Our goal is to put you—and keep you—on the leading edge of CD technology.
To get you there, we first have to help you install your PlexWriter drive properly and
operate it correctly. After that, the responsibility is yours to seek the applications that
make rewritable CD such a powerful and exciting addition to your system.

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Summary of Contents for Plextor PX-W2410TA

  • Page 1 Model PX-W2410TA (Internal) Congratulations! Thank you for purchasing the PlexWriter 24/10/40A, a reliable, high-performance CD rewriter, recorder and reader. We appreciate the confidence you have shown in us. Our goal is to put you—and keep you—on the leading edge of CD technology.
  • Page 2 • Do not open the optical pickup housing. • Obtain service only from Plextor-authorized personnel. LASER INFORMATION These products have been designed and manufactured according to IEC 825-1 on the Safety of Laser products. This product comes under “Class 1 Laser Products.” A Laser Caution Marking is attached on the top of the internal drive model: “Caution: Invisible laser radiation when open.

  • Page 3: Table Of Contents

    Make Sure the Drive Is Recognized... 22 Enable DMA ... 23 3. Installing and Using Software ... 25 Install Device Drivers... 25 Install Plextor Applications Software... 26 Plextor Manager 2000 ... 26 CD Res-Q... 26 Other Applications Software ... 27 4.
  • Page 4 Table of Contents Handling CD Media ... 30 Cleaning Discs... 31 Playing Audio CDs... 31 Writing to CD-R and CD-RW Media... 33 Advantages of BURN-Proof Technology... 33 5. Maintenance and Troubleshooting ... 35 Upgrading Firmware ... 35 If You Need to Disable DMA ... 35 Troubleshooting ...

  • Page 5: Getting Started

    Please read this manual carefully and keep it handy for easy reference. Use the manual for installation, operation and troubleshooting. See your dealer or call Plextor’s Technical Support Department should your drive require service. In this manual you should find all the information you need to successfully install, operate and troubleshoot your drive.

  • Page 6: Minimum Configuration To Use The Plexwriter 24/10/40A

    CD-R or CD-RW disc. And Plextor backs up this remarkable drive with a one-year full warranty on parts and labor, and unlimited toll-free tech support.

  • Page 7: Save Your Box

    What's in the Box What you find in your Plextor box depends on what the company that sold you the box put in—or took out—while the Plextor drive was in their possession. Plextor currently sells its PlexWriter 24/10/40A drive in this configuration: •...

  • Page 8: Plexwriter Drive Features And Controls

    Section 1. Getting Started PlexWriter Drive Features and Controls Before proceeding, become familiar with the controls and features of your PlexWriter drive. Match the parts of your drive to the illustrations below. Front Panel Figure 1: Front Panel of the PlexWriter 24/10/40A Drive •...

  • Page 9: Rear Panel

    Rear Panel Figure 2: Rear Panel of the PlexWriter 24/10/40A Internal Drive • DMA jumper: Use to converts between Ultra DMA Mode-2 (no jumper, default) and DMA Mode-2 (with jumper installed). • Digital audio output connector: Outputs digital stereo signal. For connecting to a sound board that supports Sony/Philips digital interface (SPDIF) or Digital_In.

  • Page 10: About Software

    A list of various software packages that you can use with your Plextor drive can be found in the Support/Compatibility section of www.plextor.com.

  • Page 11: Precautions

    • Do not clean discs using a circular motion. Instead, use a radial motion: start at the center of the disc and proceed to the outer edge. CAUTION: Install your PlexWriter horizontally. Plextor does not guarantee the drive’s performance in a vertical position.
  • Page 12 Section 1. Getting Started This page intentionally left blank. PlexWriter 24/10/40A Operations Manual...

  • Page 13: Installing Your Plexwriter

    2. Installing Your PlexWriter This chapter explains how to physically install your PlexWriter in your computer. The steps you'll need to do are as follows: 1. Turn OFF your computer system. 2. Set the jumper for your new PlexWriter drive, if necessary. 3.

  • Page 14: Determine Your Existing Ide Configuration

    Section 2. Installing Your PlexWriter Figure 3: Removing a Typical Computer's Cover Determine Your Existing IDE Configuration With your computer open, determine the existing IDE configuration. You can do this by looking at the 40-pin IDE ribbon cable (or cables—there may be two) and seeing what is connected to them.

  • Page 15: Set The Drive's Mode Jumper

    Section 2. Installing Your PlexWriter Set the Drive’s Mode Jumper You specify your drive's Master or Slave setting before installing it. You do this by changing the position of a jumper on the mode jumper block at the rear of the drive. Your drive ships from our factory with its mode jumper set to operate the PlexWriter as a Master.

  • Page 16: Select An Ide Configuration

    Section 2. Installing Your PlexWriter Changing Jumper Settings To remove a jumper, pull it off with your fingers or a pair of needle-nose pliers. To install a jumper, push it onto the jumper pins. CAUTION: Ensure power to the drive is OFF before installing or removing jumper. Figure 5: Install the Mode Jumper Across Vertical Pairs of Pins CAUTION: Install the mode jumper across each pin as shown (vertically).
  • Page 17 Before PlexWriter Installation A Hard disks connected as Master and Slave devices on primary IDE port; CD-ROM connected as Master device on secondary IDE port. NOTE: Configuration A can make it very difficult to write from the CD-ROM to the PlexWriter at 24X using “on-the-fly” copying. System configuration and performance will make a big difference.
  • Page 18 Section 2. Installing Your PlexWriter Before PlexWriter Installation B Hard disk connected as Master device, and CD-ROM or DVD-ROM drive connected as Slave on the primary IDE port; nothing connected to secondary IDE port. Figure 7. How to Install the PlexWriter If Your Computer Is Originally Set Up in Configuration B Before PlexWriter Installation C Hard disk connected as Master...

  • Page 19: About Cable Select

    • A special CSEL cable for IDE. Figure 10: Using the CSEL Signal to Configure the PlexWriter Drive NOTE: The IDE cable supplied by Plextor does not support CSEL. To use CSEL and Cable Select, you’ll have to purchase another cable.

  • Page 20: Identifying Whether Your System Uses Cable Select

    You can mount your internal PlexWriter drive in any available bay. You must remove the small panel that covers the bay that you want to use. CAUTION: Install your PlexWriter horizontally. Plextor does not guarantee the drive’s performance in a vertical position.
  • Page 21 You must make a minimum of two cable connections to your PlexWriter. The two cable connections that you must make are: • IDE cable • Power cable There are also two optional cable connections: • An analog audio cable connection if you are using a sound board in your computer and plan to connect the PlexWriter’s audio output to the audio connector on the sound board.
  • Page 22 The drive can be mounted directly into your computer. Go to step 6. NOTE: Plextor does not provide rails. If you need rails, you can obtain them from the computer manufacturer or from a computer supply retail or mail-order store.
  • Page 23 Figure 13: Installing Mounting Rails (if Needed) 6. Plug one connector of the IDE cable into the IDE connector on the rear panel of the drive before you insert the drive into your computer. Then thread the cable through the front of the open bay and back toward the motherboard. The drive should slide smoothly into the bay.
  • Page 24 Sony/Philips digital interface (SPDIF) or Digital_In, and you wish to use the digital audio output from your PlexWriter. This cable runs from the digital audio output connector pins on the back panel to the sound board. (This cable is not supplied by Plextor.) PlexWriter 24/10/40A Operations Manual...

  • Page 25: Using Sound Boards And Audio Cables

    Use only these screws. CAUTION: Do not mount your drive in your computer using screws other than those supplied by Plextor. You may damage the drive if you insert screws that are too long or the wrong thread type.

  • Page 26: Make Sure The Drive Is Recognized

    In Windows 2000, right-click on the My Computer icon and select Properties. Click on the Hardware tab, then click on the Device Manager button. Click the + sign next to the CD-ROM heading and look at the PLEXTOR CD-R PX- W2410TA entry underneath.

  • Page 27: Enable Dma

    Panel, then double-click on System icon, then click on Device Manager tab. You will see a list of devices in your system. 2. Double-click the CD-ROM icon and choose the PX-W2410TA drive by clicking on it once. Then click on the Properties button and select the Settings tab. You will see the drive properties for the PlexWriter.
  • Page 28 Section 2. Installing Your PlexWriter To enable DMA for Windows 2000: 1. Right-click My Computer and select Properties. 2. Select the Hardware tab when the systems properties window appears. 3. In the Hardware tab, select the Device Manager button. 4. Double-click IDE ATA/ATAPI Controllers to expand the options. 5.

  • Page 29: Installing And Using Software

    CDs, and more. Some of these applications are supplied with your PlexWriter if purchased as a kit from Plextor, while others are available from other vendors. If you have any problems at all, our technical support staff will help you.

  • Page 30: Install Plextor Applications Software

    PlexWriter under other operating systems. You will need to purchase this software separately. If you purchased your PlexWriter as part of a Plextor kit and you have a PC, much of the software you need is included. Plextor has developed several utilities to help you get the most from your PlexWriter drive.

  • Page 31: Other Applications Software

    Other Applications Software Other valuable applications software—which may already be included if you purchased a kit from Plextor—lets you use your PlexWriter drive in exciting new ways. • Packet writing software: This type of application lets you use your PlexWriter as an enormous floppy drive.
  • Page 32 Section 3. Installing and Using Software This page intentionally left blank. PlexWriter 24/10/40A Operations Manual...

  • Page 33: Using Your Plexwriter

    10X RW writing speed you must use high-speed RW media. See “Recommended Media “on page 51 for a list of approved media at the time this manual was printed, and see the Plextor web site at http://www.plextor.com for an updated list.

  • Page 34: Tray Loading And Operation

    Section 4. Using Your PlexWriter Tray Loading and Operation To load and unload the tray: 1. While the PlexWriter drive is powered up, push the Stop/Eject button on the front panel. The tray drawer slides out in 3–4 seconds. Figure 16: Loading the Tray 2.

  • Page 35: Cleaning Discs

    Cleaning Discs For proper read and write performance, your CD-R, CD-RW, and CD-ROM discs must be clean. Trying to record on a dirty disc may result in a failed session and ruin the disc. To clean the disc, wipe the disc using a clean, soft cotton cloth to remove surface dirt such as fingerprints.
  • Page 36 Playing a CD Using Plextor Manager 2000 For PC users, Plextor Manager 2000 software provides several unique and powerful capabilities for playing audio. For installation and operating instructions, refer to the separate Plextor Manager 2000 User’s Manual and README files.

  • Page 37: Writing To Cd-R And Cd-Rw Media

    IMPORTANT: Most CD-ROM drives manufactured since 1997 can read both conventional and the new high-speed CD-RW discs. Drives manufactured before 1997 cannot read CD-RW discs. Plextor CD-ROM drives beginning with the 12/20PleX and newer can read CD-RW discs, including the new, high-speed discs. Advantages of BURN-Proof Technology...
  • Page 38 Section 4. Using Your PlexWriter What BURN-Proof Means to You: BURN-Proof technology in your PlexWriter 24/10/40A means you can safely use your computer for other things while you’re writing to a CD-R or CD-RW disc. It reduces the dreaded “coaster effect,”...

  • Page 39: Maintenance And Troubleshooting

    PlexWriter drive. However, we advise that our customers always update drives with the latest available firmware. Before troubleshooting a possible problem with your drive please make sure to visit our web site at www.plextor.com to check if you have the latest firmware.
  • Page 40 System icon, then select the Device Manager tab. You see a list of devices in your system. 2. Double-click the CD-ROM icon and choose the PX-W2410TA by clicking on it once. Then, click on the Properties button and select the Settings tab. You now see the drive properties for the PlexWriter.

  • Page 41: Troubleshooting

    Troubleshooting If you have problems during or right after installation of your PlexWriter drive, use these tips to help find the problem. You can also use these charts to help find problems that develop in existing installations. Start here if you're a PC user. Mac users should start with page 48 and come back here if they don't find the answer.
  • Page 42 Possible Cause #1 • Tray is locked by Plextor Manager 2000 software. Solution #1 • Refer to Plextor Manager 2000 manual how to unlock the eject feature. Possible Cause #2 • CD was not properly set into tray and is stuck.

  • Page 43: Troubleshooting: Read

    Troubleshooting: Read Symptoms PlexWriter drive has read errors, may not respond when accessed from My Computer or Explorer, or cannot run a program. Possible Cause #1 • Defective CD-ROM, CD-R, or CD-RW disc. • A fingerprint, contaminants, or scratches on the disc’s surface may prevent the drive from reading or writing data.
  • Page 44 • Clean the disc as detailed on page 31. • In Windows 95, 98, ME, NT or 2000 use Plextor Manager 2000 to lower the drive speed. • If there is no foreign substance on the disc, contact the disc manufacturer for a replacement.

  • Page 45: Troubleshooting: Audio

    Symptoms Can read only the last session of a multisession CD-R or CD-RW disc. Possible Cause • “Import previous session” or a similar feature was not enabled when the multisession disc was created. Solution • Use CD-R or CD-RW mastering software to import session(s). Such features may vary in name depending on the software being used.

  • Page 46: Troubleshooting: Writing Discs

    Possible Cause #2 • CD-R or CD-RW media is not supported. Solution #2 • Use CD-R or CD-RW media recommended by Plextor. Supported media lists can also be found on the Plextor web site at www.plextor.com. Possible Cause #3 • Disc inserted upside down.
  • Page 47 • Use the authoring software provided with the PlexWriter. • To use other types of authoring software, contact the supplier and ensure the software supports the PX-W2410TA CD-RW drive. Supported software lists can also be found on the Plextor web site at www.plextor.com.
  • Page 48 Section 5. Maintenance and Troubleshooting Symptoms Writing error occurs. Buffer underrun. Does not record at high speeds, such as 24X and 16X. Possible Cause #1 • DMA is not enabled on your computer. Solution #1 • Enable DMA for your operating system: If you have Windows 95, 98 or ME, enable DMA as described on 23.
  • Page 49 Possible Cause #4 • PlexWriter and other IDE CD-ROM drive are connected on the same cable. Solution #4 • If necessary, enable BURN-Proof in the recording software. (Some software packages, such as Adaptec’s Easy CD Creator 4.02, have BURN-Proof support for the PlexWriter drive permanently on, while other software allows the user to select whether it is on or off.) •...
  • Page 50 Cannot write at higher speeds, such as 24X and 16X. Possible Cause #1 • Using poor quality media. Solution #1 • Use the CD-R/RW media recommended by Plextor. Supported media lists can also be found on the Plextor web site at www.plextor.com. Possible Cause #2 • Buffer underrun occurring.
  • Page 51 • Using CD-RW media. This drive does not support 24X or 16X speed with CD- RW media. It supports up to 10X CD-RW recording. Solution #3 • Use CD-R media for 24X recording. Check www.plextor.com for recommended 24X media. Possible Cause #4 •...

  • Page 52: Troubleshooting For Macintosh Users

    Macintosh operating system. Solution • You will need to purchase additional software. Supported software lists can also be found on the Plextor web site at www.plextor.com. Symptoms Drive not responding. Possible Cause •...

  • Page 53: Frequently Asked Questions About Recording

    “Recommended Media “on page 51 for a list recommended media (including 24X certified media) at the time this manual was printed. The most updated list of supported media can be found on the Plextor web site at www.plextor.com. When can I use CD-RW media? CD-RW media can only be used for writing in ReWritable drives.
  • Page 54 Section 6. Frequently Asked Questions about Recording Why doesn’t CD-Copier work? Some possible reasons are: Some CD-ROM drives are not fast enough for direct copying to the PlexWriter. They cannot stream data fast enough to record at the PlexWriter’s maximum speed or are not capable of digital audio extraction at high speed.

  • Page 55: Appendix A: Plexwriter Specifications

    Windows 95, 98, ME, NT 4.0, 2000. (Windows XP-ready, too.) Recommended Media CD-R: 24X To ensure 24X write speed, Plextor recommends using certified 24X media available from the following companies: Taiyo Yuden, Ricoh, Mitsui Chemicals Note: For the latest updated list of certified 24X media, see Plextor’s web site at:...
  • Page 56 Appendix A: PlexWriter Specifications Disc Specifications Useable Formats CD-DA; CD-ROM (Mode 1); CD-ROM XA (Mode 2: form 1 or form 2 and mixed form); CD-ROM (Mixed Mode); Photo CD; VideoCD; CD-I (MPEG movies); CD-Extra (CD-Plus); CD+G; CD Text Recording Modes Track-at-Once, Disc-at-Once, Session-at-Once, Multisession, Incremental packet writing (fixed and variable packets)
  • Page 57 Performance Specifications (continued) Burst Read, Ultra DMA Mode 0, 16.5 MB/s Mode Mode 1, 25 MB/s Mode 2, 33.3 MB/s Average Access Time, 140 ms (40X CAV speed) Random Read Disc Initialization Time From power on until disc is available to read: Maximum: 15 sec Average: 13 sec Disc Ejection Time...
  • Page 58 Appendix A: PlexWriter Specifications Rear Panel Power Supply DC +5V: Average 600 mA during writing, 600 mA during reading. Maximum 1A. DC +12V: Average 800 mA during writing, 800 mA during reading. Maximum 1.8A (during spinup). Interface Connector IDE bus, 40-pin flat ribbon type. Interface complies with ANSI X3T13/1153D (ATA/ATAPI-4).

  • Page 59: Appendix B: Technical Support

    • Visit our web site (www.plextor.com) for answers to Frequently Asked Questions. • Send us e-mail at support@plextor.com, or send a fax to the attention of the Technical Support Department at 303.708.0709. Include your telephone number and the hours during which you can be reached. Be as detailed as possible in describing your problem.

  • Page 60: Before You E-Mail/Log On/Fax/Call

    Returns You must receive an RMA (Returned Materials Authorization) number before any Plextor drive can be returned for repair or replacement. Any drive sent to Plextor without an RMA number will not be accepted. You can contact our RMA Department and request an RMA number and RMA forms at rmasupport@plextor.com, or by fax at or 303.708.0709.

  • Page 61: Appendix C: Helpful Contacts

    408-988-8585 (formerly Creative Digital Research) SONICblue 800-468-5846 541-967-2485 (Formerly Diamond) 408-969-8620 408-969-8621 Pacific 408-542-8150 408-542-8151 Inter 800-706-0510 Connects Plextor Roxio 866-280-7694 303-684-3020 Testa CD 520-529-8636 408-737-3838 Labs ext. 100(TCD) (Oak (Part of Technology) Oak Tech- 408-737-0888 nology) (Oak) Product Address Devices, www.amc.com...

  • Page 62: Contacts For Pc Vendors

    Appendix C: Helpful Contacts Contacts for PC Vendors Company http://ibm.com Dell http://dell.com Gateway http://www.gw2k.com Compaq http://compaq.com Hewlett Packard http://www.hp.com/ Intel http://intel.com ASUSTeK Computer http://www.asus.com.tw/ GIGA-BYTE http://www.giga-byte.com/ ABIT http://www.abit-usa.com/ Aopen http://www.aopen.com/ EPOX http://www.epox.com/ SOYO Computers http://www.soyousa.com/ Tekram http://www.tekram.com/ http://www.fic.com.tw/ Micro-Star International http://www.msi.com.tw/ I Will http://www.iwill.com.tw/...

  • Page 63: Index

    access time · 53 analog audio output · 54 analog audio output connection · 20 analog audio output connector · 5 applications software · 26 audio analog · 54 CD-audio · 31 digital · 54 sound board audio · 32 audio cable ·...
  • Page 64 Index data buffer · 53 device driver · 25 installing · 25 digital audio output · 54 digital audio output connector · 20, 21 digital audio output connector · 5, 54 Digital_In connection · 5, 20, 21, 54 dimensions · 54 disabling DMA ·...
  • Page 65 · 51 packet writing software · 6, 27 PC vendors · 58 performance specifications · 52 playing audio CD · 31 Plextor Manager 2000 · 26 audio utilities · 32 power cable · 17 connecting · 20 power connector · 5 power supply ·...
  • Page 66 Index technical support · 55 temperature specification · 54 TLA code · 16 tray closing · 30 front door · 4 loading and unloading · 30 troubleshooting audio problems · 41 buffer underrun · 44 cannot add information to CD-R or CD-RW disc ·...
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