Plextor PX-W2410TU Installation And User Manual
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Plextor PX-W2410TU Installation And User Manual

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Model PX-W2410TU (External)
Record Your Serial Number
For future reference, record the serial number and the TLA code (found on your
drive's label) in the space provided below.
TLA/Firmware Revision Number

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Summary of Contents for Plextor PX-W2410TU

  • Page 1 Model PX-W2410TU (External) Record Your Serial Number For future reference, record the serial number and the TLA code (found on your drive’s label) in the space provided below. TLA/Firmware Revision Number...
  • Page 2 Plextor reserves the right to make improvements in the products described in this manual at any time without prior notice. Plextor makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
  • Page 3 • Do not open the optical pickup housing. • Obtain service only from Plextor-authorized personnel. LASER INFORMATION These products have been designed and manufactured according to IEC 825-1 on the Safety of Laser products. This product comes under “Class 1 Laser Products.” A Laser Caution Marking is attached on the top of the internal drive model: “Caution: Invisible laser radiation when open.
  • Page 4 This page intentionally left blank.

  • Page 5: Table Of Contents

    Table of Contents 1. Getting Started ... 1 About this Manual... 1 Meet Your PlexWriter 24/10/40U... 1 What the PlexWriter 24/10/40U Does ... 1 Minimum Configuration to Use the PlexWriter 24/10/40U... 2 What You Can Do with the PlexWriter 24/10/40U... 2 Save Your Box!...
  • Page 6 Table of Contents 5. Maintenance and Troubleshooting ... 23 Displaying the Serial Number ... 23 Upgrading Firmware ... 23 Troubleshooting ... 24 Troubleshooting: General... 24 Troubleshooting: Reading Discs ... 25 Troubleshooting: Writing CD-R and CD-RW Discs... 27 Troubleshooting: Playing Audio Discs ... 32 Troubleshooting for Macintosh Users ...

  • Page 7: Getting Started

    Please read this manual carefully and keep it handy for easy reference. Use the manual for installation, operation and troubleshooting. See your dealer or call Plextor’s Technical Support Department if your drive needs service. And if you run into a problem that doesn't seem to be covered, please contact us. (See “Appendix B: Technical Support”...

  • Page 8: Minimum Configuration To Use The Plexwriter 24/10/40U

    CD-R or CD-RW disc. And Plextor backs up this remarkable drive with a one-year full warranty on parts and labor, and unlimited toll-free tech support.

  • Page 9: Save Your Box

    What's in the Box What you find in your Plextor box depends on what the company that sold you the box put in—or took out—while the Plextor drive was in their possession. Plextor currently sells its PlexWriter 24/10/40U drive in this configuration: •...

  • Page 10: Plexwriter Drive Features And Controls

    Section 1. Getting Started PlexWriter Drive Features and Controls Before proceeding, become familiar with the controls and features of your PlexWriter drive. Match the parts of your drive to the illustrations below. Front Panel Figure 1: Front Panel of the PlexWriter 24/10/40U Drive •...

  • Page 11: Rear Panel

    Rear Panel Figure 2: Rear Panel of the PlexWriter 24/10/40U Drive • Analog audio output connectors: Output of analog stereo signal. Connect a sound board or audio amplifier here, if desired. Connectors are standard RCA type. • Power switch: Slide this switch to turn power on or off. “0” is off, “1” is on. •...

  • Page 12: About Simplicd And Roxio Software

    In order to create CD-R and CD-RW discs you will need to have mastering, packet writing, or duplication software installed on your computer system. If you purchased your drive from Plextor, you’ll find two software packages, SimpliCD and Roxio, that contain this software.
  • Page 13 • Do not clean discs using a circular motion. Instead, use a radial motion: start at the center of the disc and proceed to the outer edge. CAUTION: Install your PlexWriter so it sits horizontally on your desk or shelf. Plextor does not guarantee the drive’s performance in a vertical position.
  • Page 14 Section 1. Getting Started This page intentionally left blank. PlexWriter 24/10/40U Installation and Users Manual...

  • Page 15: Connecting Your Plexwriter

    If you have Windows XP, 2000, or ME, go to step 2 now. If you have Windows 98SE: a) Insert the bundled Plextor Setup Disc in your CD-ROM drive. b) Go to the Software Installation screen, and click on the button titled USB Drivers.

  • Page 16: Connect The Plexwriter Drive

    Section 2. Installing Your PlexWriter Connect the PlexWriter Drive Before proceeding to install the PlexWriter drive on your personal computer, record the serial number. Record the Serial Number and TLA Code Record the serial number and TLA number of your drive on the inside front cover of this manual.

  • Page 17: If You Have Windows 98Se

    If you have a computer with Windows 98SE, use the following procedure to install your PlexWriter USB drive: 1. Turn ON your computer system and insert the bundled Plextor Setup Disc in your CD-ROM drive. Go to the Software Installation screen, and click on the button titled USB Drivers.

  • Page 18: Make Sure The Drive Is Recognized

    In Windows XP or 2000, right-click on the My Computer icon and select Properties. Click on the Hardware tab, then click on the Device Manager button. Click the + sign next to the CD-ROM heading and look at the PLEXTOR CD-R PX-W2410TA entry underneath.

  • Page 19: Installing And Using Software

    If you have Windows 98SE, you need to install a special USB driver. You’ll find this driver on the Plextor Setup Disc, or you can get it from the Plextor web site at http://www.plextor.com. (Follow the links from the home page to Support\Downloads\Drivers\USB Driver for Win98 SE.)

  • Page 20: Install Applications Software

    Installing applications software lets you take advantage of the PlexWriter’s ability to record on CD-R or CD-RW media. You’ll find these applications in the SimpliCD and Roxio software supplied by Plextor. Applications software lets you use your PlexWriter drive in exciting new ways.

  • Page 21: Roxio

    Other Software Besides SimpliCD and Roxio, you can use other software with your PlexWriter. A list of various software packages that you can use with your Plextor drive can be found in the Support/Compatibility section of www.plextor.com. Here you’ll find software that supports the PlexWriter under other operating systems.
  • Page 22 Section 3. Installing and Using Software This page intentionally left blank. PlexWriter 24/10/40U Installation and Users Manual...

  • Page 23: Using Your Plexwriter

    10X CD-RW writing speed you must use high-speed CD-RW media. See “Recommended Media” on page 37 for a list of approved media at the time this manual was printed, and see the Plextor web site at http://www.plextor.com for an updated list.

  • Page 24: Tray Loading And Operation

    Section 4. Using Your PlexWriter Tray Loading and Operation To load and unload the tray: 1. While the PlexWriter drive is powered up, push the Eject button on the front panel. The tray drawer slides out in 3–4 seconds. Figure 5: Loading the Tray 2.

  • Page 25: Cleaning Discs

    Cleaning Discs For proper read and write performance, your CD-R, CD-RW, and CD-ROM discs must be clean. Trying to record on a dirty disc may result in a failed session and ruin the disc. To clean the disc, wipe the disc using a clean, soft cotton cloth to remove surface dirt such as fingerprints.
  • Page 26 Section 4. Using Your PlexWriter Figure 7: Connections for Playing Audio Using the Headphone Jack • Sound board audio: This comes from data files that may be present on a disc, such as a WAV, WMA or MP3 files, that are transferred from the CD to your computer via the USB interface.

  • Page 27: Writing To Cd-R And Cd-Rw Media

    IMPORTANT: Most CD-ROM drives manufactured since 1997 can read both conventional and the new high-speed CD-RW discs. Drives manufactured before 1997 cannot read CD-RW discs. Plextor CD-ROM drives beginning with the 12/20PleX and newer can read CD-RW discs, including the new, high-speed discs. Advantages of BURN-Proof Technology...
  • Page 28 Section 4. Using Your PlexWriter What BURN-Proof Means to You: BURN-Proof technology in your PlexWriter 24/10/40U means you can safely use your computer for other things while you’re writing to a CD-R or CD-RW disc. It reduces the dreaded “coaster effect,”...

  • Page 29: Maintenance And Troubleshooting

    PlexWriter drive. However, we advise that our customers always update drives with the latest available firmware. Before troubleshooting a possible problem with your drive please make sure to visit our web site at www.plextor.com to check if you have the latest firmware.

  • Page 30: Troubleshooting

    1. Terminate any other applications before upgrading firmware. 2. Double-click the executable file (the filename ends in “.EXE”) that you downloaded from Plextor’s web site. This runs the file. 3. Accept all defaults by continuing to click on the “Next” button. While the new firmware is being loaded to the PlexWriter 24/10/40U drive, you can see the front-panel LED indicator is blinking.

  • Page 31: Troubleshooting: Reading Discs

    Troubleshooting: General Symptom Possible Causes Cannot eject tray. Tray is locked by mastering software. CD was not properly set into tray and is stuck. Troubleshooting: Reading Discs Troubleshooting: Reading Discs Symptom Possible Causes PlexWriter drive Defective CD-ROM, has read errors, CD-R, or CD-RW disc.
  • Page 32 Section 5. Maintenance and Troubleshooting Troubleshooting: Reading Discs Symptom Possible Causes Cannot use other Trying to read a CD- CD-ROM drives RW disc in a CD-ROM to read discs drive that does not written by support it. PlexWriter. UDF reader is not installed on the system to read CD-RW or packet-written discs...

  • Page 33: Troubleshooting: Writing Cd-R And Cd-Rw Discs

    Troubleshooting: Writing CD-R and CD-RW Discs Troubleshooting: Writing CD-R and CD-RW Discs Symptom Possible Causes Writing error Network is being used. occurs. Mouse was moved or Windows screensaver activated while writing. Other applications are running. Power save mode is active. Shortage of PC memory.
  • Page 34 PlexWriter PX-W2410TU drive. Supported software lists can also be found on the Plextor web site at www.plextor.com. Use CD-R/RW media supported by Plextor. Supported media lists can be found on the Plextor web site at www.plextor.com.
  • Page 35 PlexWriter PX-W2410TU drive. Supported software lists can also be found on the Plextor web site at www.plextor.com. Install USB storage device driver from setup CD that is bundled with PlexWriter 24/10/40U.
  • Page 36 Changed authoring information (add software. writing) on CD- R/RW. Short of CD-R/RW capacity. Using disc written on non-Plextor CD-R or CD-RW drive. Not enough disc capacity. The disc is written with a CD-R or CD-RW drive from another vendor. PlexWriter 24/10/40U Installation and Users Manual...
  • Page 37 Contact the software supplier to confirm. Use the CD-R/RW media recommended by Plextor. Supported media lists can also be found on the Plextor web site at www.plextor.com. If necessary, enable BURN-Proof in the recording software. If your software does not support BURN-Proof, copy the data to the computer’s hard disk, then record...

  • Page 38: Troubleshooting: Playing Audio Discs

    Section 5. Maintenance and Troubleshooting Troubleshooting: Writing CD-R and CD-RW Discs Symptom Possible Causes Cannot write at CD-RW media is not 10X (CD-RW). High Speed CD-RW. PlexWriter 24/10/40U drive is connected to a USB 1.1 port. Troubleshooting: Playing Audio Discs Symptom Possible Causes Disc doesn’t...

  • Page 39: Troubleshooting For Macintosh Users

    Section 5. Maintenance and Troubleshooting Solutions You will need to purchase additional software. Supported software lists can also be found on the Plextor web site at www.plextor.com. Ensure the USB cable is securely connected between the computer and the PlexWriter, and that the...
  • Page 40 Section 5. Maintenance and Troubleshooting This page intentionally left blank. PlexWriter 24/10/40U Installation and Users Manual...

  • Page 41: Frequently Asked Questions About Writing

    Plextor web site at www.plextor.com. NOTE: The current recommended media lists are matched to the current firmware revision of the drive. So it’s best to keep your Plextor drive’s firmware up to date. When can I use CD-RW media? CD-RW media can only be used for writing in ReWritable drives.
  • Page 42 Section 6. Frequently Asked Questions about Recording Why doesn’t CD Copier work? Some possible reasons are: Some CD-ROM drives are not fast enough for direct copying to the PlexWriter. They cannot stream data fast enough to record at the PlexWriter’s maximum speed or are not capable of digital audio extraction at high speed.

  • Page 43: Appendix A: Plexwriter Specifications

    Minimum 800 MB. 1 GB of free space required to write to a CD in image mode. Operating system Windows 98 SE, Windows ME, Windows 2000, Windows XP. (USB storage driver from Plextor CD must be installed to enable operation on Windows 98 SE.) USB port Version 2.0 or 1.1...
  • Page 44 Appendix A: PlexWriter Specifications Usable Formats Logical CD Read/Write CD-DA, CD-Extra (CD-Plus), CD-ROM (Mode-1), CD- ROM XA (Mode 2: form 1 or form 2 and mixed form), CD- ROM (Mixed Mode), Photo-CD, Video-CD, CD-TEXT, CD+G, UDF, CD+I Writing Modes Track-at-Once, Disc-at-Once, Session-at-Once, Packet Write (variable and fixed packets), Multi-session Disc Diameter 12-cm diameter: Recording time 74 min, 79 min.
  • Page 45 USB B type connector Data transfers USB 2.0: 480 Mbps max. (high speed) USB 1.1: 12 Mbps max.(full speed) ATAPI support ATA/ATAPI-5 compliant Inquiry string PLEXTOR sp CD-R sp sp sp PX-W2410A PlexWriter 24/10/40U Installation and Users Manual Appendix A: PlexWriter Specifications...
  • Page 46 Appendix A: PlexWriter Specifications Environmental Conditions Operating Temperature 0 to 35 degrees Celsius Performance Guarantee 5 to 35 degrees Celsius Temperature Operating Humidity 20% to 80% (non-condensing) Storage Temperature –40 to +60 degrees Celsius Storage Humidity 20% to 95% (non-condensing) Dimensions and Weight Dimensions (W/H/D) 163 mm (W) x 57mm (H) x 247mm (D)

  • Page 47: Appendix B: Technical Support

    • Visit our web site (www.plextor.com) for answers to Frequently Asked Questions. • Send us e-mail at support@plextor.com, or send a fax to the attention of the Technical Support Department at 303-708-0709. Include your telephone number and the hours during which you can be reached. Be as detailed as possible in describing your problem.

  • Page 48: Before You E-Mail/Log On/Fax/Call

    Returns You must receive an RMA (Returned Materials Authorization) number before any Plextor drive can be returned for repair or replacement. Any drive sent to Plextor without an RMA number will not be accepted. You can contact our RMA Department and request an RMA number and RMA forms at rmasupport@plextor.com, or by fax at or 303-708-0709.

  • Page 49: Appendix C: Helpful Contacts

    HyCD, Inc. 408-988-8282 408-988-8585 Oak Tech- 408-737-0888 408-737-3838 nology Orange 714-779-2772 714-779-9978 Micro Pacific 408-542-8150 408-542-8151 Inter 800-706-0510 Connects Plextor Roxio 866-280-7694 303-684-3020 SONICblue 800-468-5846 541-967-2485 (Formerly Diamond) Testa CD 520-529-8636 408-737-3838 Labs (Part ext. 100 (Oak of Oak Technology)

  • Page 50: Contacts For Pc Vendors

    Appendix C: Helpful Contacts Contacts for PC Vendors Company http://ibm.com Dell http://dell.com Gateway http://www.gw2k.com Compaq http://compaq.com Hewlett Packard http://www.hp.com/ Intel http://intel.com ASUSTeK Computer http://www.asus.com.tw/ GIGA-BYTE http://www.giga-byte.com/ ABIT http://www.abit-usa.com/ Aopen http://www.aopen.com/ EPOX http://www.epox.com/ SOYO Computers http://www.soyousa.com/ Tekram http://www.tekram.com/ http://www.fic.com.tw/ Micro-Star International http://www.msi.com.tw/ I Will http://www.iwill.com.tw/...

  • Page 51: Appendix D: Warranty

    In the event this product is found to be defective within the warranty period, PLEXTOR will, at its option, repair or replace the defective unit.
  • Page 52 Appendix D: Warranty This page intentionally left blank. PlexWriter 24/10/40U Installation and Users Manual...

  • Page 53: Index

    ac adapter · 39 connecting · 5, 39 access time · 38 adapter, USB 2.0 · 35 analog audio output · 39 analog audio output connectors · 5 applications software · 14 audio analog · 39 CD-audio · 19 sound board audio · 20 audio CD, playing ·...
  • Page 54 Index duplication software · 6, 14 DVD, using as audio source · 36 eject button · 4, 18, 39 closing tray · 18 emergency eject hole · 4 environmental conditions · 40 error rate specification · 38 features and controls · 4, 5 firmware obtaining ·...
  • Page 55 RAM, minimum · 2, 37 read specification · 38 reading a CD · 1 troubleshooting · 25 rear-panel controls and connectors · 4, 5, recognizing the drive in Windows · 12 reliability · 40 returns · 42 RMA number · 3, 42 Roxio software ·...
  • Page 56 Index upgrading firmware · 2, 23, 24, 35 usable formats · 38 connector · 5, 39 driver · 13 driver for Windows 98SE · 13 interface · 1, 2, 37, 39 performance · 1 using version 1.1 · 35 USB cable · 5 voltage, ac adapter ·...

This manual is also suitable for:

241040uPlexwriter 24/20/40u

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