Plextor PX-W8220Te Operation Manual

Plextor PX-W8220Te Operation Manual

Internal/external cd drive
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Summary of Contents for Plextor PX-W8220Te

  • Page 1 To get you there, we first have to help you install your PlexWriter drive properly and operate it correctly. After that, the responsibility is yours to seek the applications that make rewritable CD such a powerful and exciting addition to your system. PX-W8220Ti (Internal) PX-W8220Te (External)
  • Page 2 The laser beam emitted from the optical pickup is invisible. Accordingly: Do not open the optical pickup housing. Obtain service only from Plextor-authorized personnel. LASER INFORMATION These products have been designed and manufactured according to IEC 825-1 on the Safety of Laser products.
  • Page 3: Table Of Contents

    Quick Installation in Windows 95/98... 33 Install or Update SCSI Support ... 34 Plextor Drive with Software Kit... 34 Plextor Drive with PCI SCSI Kit... 34 Install Device Drivers... 35 Install Plextor Applications Software... 36 Plextor Manager 2000 ... 36 CD Res-Q ...
  • Page 4 Other Applications Software ...37 4. Using Your PlexWriter ...39 What Media to Use...39 Tray Loading and Operation...39 Handling CD Media ...40 Cleaning Discs...40 Playing Audio CDs...41 Connections for Playing Audio CDs ...41 Playing a CD ...41 Writing to CD-R and CD-RW Media...42 5.
  • Page 5: Getting Started

    SCSI read and write, with burst transfer rates of 10 megabytes per second. NOTE: Only newer CD-ROM drives can read CD-RW discs. Drives manufactured before 1997 cannot read them. Plextor CD-ROM drives starting with the 12/20PleX or newer can read CD-RW discs.
  • Page 6: What You Can Do With The Plexwriter 8/2/20

    Play. Flash memory allows upgrading the PlexWriter 8/2/20 to the latest firmware revision (available from the Plextor web site) without opening the drive. And Plextor backs up this remarkable drive with a one-year full warranty on parts and labor, and unlimited toll-free tech support.
  • Page 7: Save Your Box

    What's in the Box What you find in your Plextor box depends on two factors: What configuration you purchased; and What the company that sold you the box put in—or took out— while the Plextor drive was in their possession.
  • Page 8 Other accessories, especially software, may not have been purchased from Plextor and thus may be different from those sold in Plextor retail packages. PlexWriter 8/2/20 Operation Manual...
  • Page 9: Plexwriter Drive Features And Controls

    PlexWriter Drive Features and Controls Before proceeding, become familiar with the controls and features of your PlexWriter drive. Match the parts of your drive to the illustrations below. Front Panel—Internal and External Drive Figure 1: Front Panel of the PlexWriter 8/2/20 Drive Tray front door: Attached to tray drawer.
  • Page 10: Rear Panel-Internal Drive

    Section 1. Getting Started WRITE H indicator: Orange when recording CD-R discs at 8X speed. Both WRITE H and WRITE L indicators are turned on (orange) when recording CD-RW discs at 2X speed. CD-Audio play/skip forward button: With an audio CD in the drive, push once to put the drive in CD-Audio play mode.
  • Page 11: Rear Panel-External Drive

    TEST: For factory use only. Do not change this setting. BLOCK: Block size. You may need to change this setting if you are working in a UNIX environment and want to boot from your PlexWriter; see page 15. SCSI interface connector: Connects to SCSI interface board using 50-pin-to-50-pin flat ribbon SCSI cable.
  • Page 12: What Else Do You Need

    What Else Do You Need? Use this table to determine what else you'll need to install your PlexWriter. Internal or external PlexWriter, in Plextor box labeled "Drive Kit with PCI SCSI Interface": What You Have What Else You...
  • Page 13 What You Have What Else You Need External PlexWriter External SCSI in box labeled cable. (Use a SCSI "Drive with cable you may Software Kit" already have or purchase a new An existing SCSI one.) interface board. You may need to update your device drivers.
  • Page 14: About Pre-Mastering Software

    In order to create CD-R and CD-RW discs you will need to have pre-mastering software installed on your computer system. You can check our web site (www.plextor.com) for an updated list. We provide pre-mastering software kits in retail packaging for your convenience.
  • Page 15: Installing Your Plexwriter

    Your PlexWriter needs to be flexible enough to work with the variety of computer systems and a number of other SCSI peripherals. To provide this flexibility, Plextor lets you specify the drive's settings before it is installed. On an internal drive, you determine settings by the position of jumpers on the jumper block at the rear of the drive.
  • Page 16: Do I Have To Change My Plexwriter's Scsi Id Number

    SCSI ID. Leave it set to the original factory setting of 4. You have a PlexWriter Drive with PCI SCSI Kit: If you bought a Plextor kit with a SCSI interface board, both the drive and the board are SCAM-compliant.
  • Page 17: Do I Have To Change My Plexwriter's Termination Setting

    You may have to physically set the SCSI ID if you have more than one SCSI peripheral device and: Your SCSI board is not SCAM-compliant: If you separately purchased or already own a SCSI interface board, it may not be SCAM-compliant. In this case, you should determine the SCSI IDs of all peripheral devices and change the PlexWriter's ID to a unique number.
  • Page 18 This should not be confused with termination itself. Termination power can and should be provided by at least one device attached to your SCSI interface board. Your Plextor drive automatically supplies termination power. Any additional devices supplying termination power will not cause any problems.
  • Page 19: Do I Have To Change Other Plexwriter Settings

    Do I Have to Change Other PlexWriter Settings? You probably won't have to change any of the other settings on your PlexWriter drive's switches or jumpers. Use this table to help decide. Switch or Jumper Setting PRTY Parity setting. Leave this ON. The parity check provided by the ON setting enhances the reliability of the SCSI bus.
  • Page 20 Section 2. Installing Your PlexWriter Factory Jumper Settings Figure 5 shows the factory settings of the jumpers. The functions shown are ON if the jumpers are installed and OFF if the jumpers are removed. Figure 5: Factory Settings for Jumpers at the Rear of the Internal Drive Changing Jumper Settings To remove a jumper, pull it off with your fingers or a pair of needle-nose pliers.
  • Page 21 CAUTION: Install jumpers across each pin as shown (vertically). Do not connect one pin switch to another by installing the jumpers lengthwise (horizontally). Doing so could result in damage to the drive. Changing the SCSI ID If you already have another SCSI peripheral whose SCSI ID is set to 4, you must change the SCSI ID number of either that peripheral or that of the PlexWriter drive.
  • Page 22: Setting Switches On An External Plexwriter Drive

    (have it set ON). All other SCSI peripherals connected to the host adapter should have their termination removed, disabled, or turned off. NOTE: The SCSI interface board that is bundled in the Plextor kits has Auto Termination, so turning off its termination is unnecessary. However, you still must sometimes specify termination ON or OFF on the PlexWriter drive, as discussed on page 13.
  • Page 23: Install A Scsi Interface Board

    (have it set ON). All other SCSI peripherals connected to the host adapter should have their termination removed, disabled, or turned off. NOTE: The SCSI interface board that is bundled in the Plextor kits has Auto Termination, so turning off its termination is unnecessary. However, you still must sometimes specify termination ON or OFF on the PlexWriter drive.
  • Page 24: How To Choose A Scsi Board

    Section 2. Installing Your PlexWriter How to Choose a SCSI Board Plextor's technical support engineers have developed these recommendations for choosing and installing a SCSI board that gives the best performance with your PlexWriter drive: Use a high performance bus-mastering SCSI interface board, preferably a PCI board.
  • Page 25 To install the SCSI board: 1. Before proceeding, make sure the power to your computer and any external peripherals is OFF and your computer is UNPLUGGED from its power source. Figure 8: Removing a Typical Computer's Cover 2. Remove your computer’s cover, following the directions provided by your computer’s manufacturer.
  • Page 26: Install An Internal Plexwriter Drive

    You can mount your internal PlexWriter drive in any available bay. You must remove the small panel that covers the bay that you want to use. CAUTION: Install your PlexWriter horizontally. Plextor does not guarantee drive’s performance in a vertical position.
  • Page 27 You may need to add or change a SCSI ribbon cable. Use these guidelines to help decide on what internal SCSI cable you will use. You purchased an internal Plextor Drive SCSI Kit: Use the SCSI cable that came with the kit.
  • Page 28 The drive can be mounted directly into your computer. Go to step 6. NOTE: Plextor does not provide rails. If you need rails, you can obtain them from the computer manufacturer or from a computer supply retail or mail-order store.
  • Page 29 Figure 12: Installing Mounting Rails (if Needed) 6. Plug a free connector on the SCSI cable into the SCSI connector on the rear panel of the drive before you insert the drive into your computer. Then thread the cable through the front of the open bay you plan to use and back toward the SCSI interface board.
  • Page 30 Section 2. Installing Your PlexWriter Figure 13: Connecting the SCSI Ribbon Cable CAUTION: It is easy to accidentally plug your SCSI ribbon cable upside down into both your drive and SCSI interface board. Be sure you match the red stripe along one side of the SCSI cable to Pin 1 on the interface board and Pin 1 on the drive.
  • Page 31 Use only these screws. CAUTION: Do not mount your drive in your computer using screws other than those supplied by Plextor. You may damage the drive if you insert screws that are too long. SCSI Cable Connection Hints If you have more than one peripheral device (the PlexWriter drive and one other peripheral), connect the two peripherals to the other two connectors.
  • Page 32: Install An External Plexwriter Drive

    Section 2. Installing Your PlexWriter Install an External PlexWriter Drive To install an external drive, decide which cables you use, and whether you need to change the switch, dial, and terminator settings on your PlexWriter and other peripherals. Before proceeding, double-check your SCSI number setting, SCSI termination setting, and other switch-controlled settings.
  • Page 33: Connect Multiple Drives

    Section 2. Installing Your PlexWriter Connect Multiple Drives If you are installing more than one PlexWriter external drive (or one PlexWriter and other external SCSI peripherals), connect them as shown in Figure 16. Figure 16: Connecting Multiple Drives or Peripherals to a PC or Macintosh NOTE: Performance of SCSI devices may suffer if total cable length in the SCSI chain plus cabling in the external case exceeds 1.5 meters.
  • Page 34: Using Sound Boards And Audio Cables

    NOTE: Plextor strongly suggests you not use the SCSI connection on your sound board to control your PlexWriter. You may not be able to utilize high speed recording (8X) due to the performance of the board.
  • Page 35 Section 2. Installing Your PlexWriter Figure 17: Connecting Audio Cables to an External PlexWriter Drive PlexWriter 8/2/20 Operation Manual...
  • Page 36 Section 2. Installing Your PlexWriter This page intentionally left blank. PlexWriter 8/2/20 Operation Manual...
  • Page 37: Installing And Using Software

    PlexWriter as a recorder. PlexWriter Drive with PCI SCSI Kit: If you purchased your SCSI interface board in a Plextor kit, use the Plextor-provided CD-R software CD to access the necessary drivers. New SCSI controller board: If you purchased your new SCSI interface board from another source, consult the documentation provided by the manufacturer of the SCSI interface board for installation instructions.
  • Page 38: Install Or Update Scsi Support

    SCSI manufacturer. Plextor Drive with PCI SCSI Kit If you bought a PlexWriter Drive with PCI SCSI Kit, Plextor has included the applicable MPD, SYS and ASPI manager files. These are on your Plextor software disc.
  • Page 39: Install Device Drivers

    3.x, you can use the PlexWriter only as a CD-ROM drive. Except for CD Res-Q, (which supports writing to a PlexWriter drive in all Windows environments and also in DOS), the CD-R and CD-RW software provided by Plextor will run only in Windows 95/98 and NT.
  • Page 40: Install Plextor Applications Software

    You will need to purchase this software separately. If you purchased your PlexWriter as part of a Plextor kit, much of the software you need is included. Plextor has developed several utilities to help you get the most from your PlexWriter drive.
  • Page 41: Other Applications Software

    Other Applications Software Other valuable applications software—which may already be included if you purchased a kit from Plextor—lets you use your PlexWriter drive in exciting new ways. Packet writing software: This type of application lets you use your PlexWriter as an enormous floppy drive. You can just drag and drop files straight to a CD-R or CD-RW disc.
  • Page 42 Section 3. Installing and Using Software This page intentionally left blank. PlexWriter 8/2/20 Operation Manual...
  • Page 43: Using Your Plexwriter

    (up to 1,000 times). You can also read them. NOTE: Firmware upgrades for your PlexWriter drive are available as downloads from the Plextor web site. Please check the web site at www.plextor.com. Tray Loading and Operation To load and unload the tray: 1.
  • Page 44: Handling Cd Media

    Section 4. Using Your PlexWriter 4. Press the Eject button again and the tray will slide shut within seconds. NOTE: Always use the Eject button to close the tray in a smooth and secure manner. Closing the tray by pressing the front of the drawer by hand is not recommended and risks damage or premature wearing of the mechanism.
  • Page 45: Playing Audio Cds

    NOTE: The volume control on the front panel of your drive adjusts only the sound level of the headphone jack. It has no impact on the volume level of the rear panel audio outputs. Plextor Manager software can control volume level of the signal from the rear panel audio outputs.
  • Page 46: Writing To Cd-R And Cd-Rw Media

    Section 4. Using Your PlexWriter Playing a CD Using Plextor Manager For PC users, unique and powerful audio utilities are provided with Plextor Manager software. For installation and operating instructions, refer to the separate Plextor Manager User's Manual and README files.
  • Page 47: Maintenance And Troubleshooting

    Upgrading Firmware Plextor creates firmware revisions to meet the peculiar needs of large computer manufacturers. It is rare that these will impact the performance or operation of your PlexWriter drive.
  • Page 48: Troubleshooting Scsi Problems

    Section 5. Maintenance and Troubleshooting 2. Run the test (diagnostic) program that is probably included with the device drivers for your SCSI interface board, following the instructions given in the SCSI interface board’s manual. 3. If the information provided by the error message and test program is not sufficient for you to fix the problem, go to the troubleshooting information below.
  • Page 49 Some peripherals have a setting marked “Termination Power” instead of “Terminator.” Ensure that termination power switches are set correctly. Possible Cause #3 Software conflict with other device drivers, caused by memory manager. The SCSI interface board normally designates the device driver as the first device driver loaded by the computer.
  • Page 50: Troubleshooting For Macintosh Users

    Macintosh operating system. Solution Get Macintosh software. A software compatibility list is available from Plextor’s web site at www.plextor.com. Symptoms Drive not responding, or messages such as: Invalid drive specification.
  • Page 51: Troubleshooting Performance Problems

    Possible Cause Software conflicts. Solution Disable all software from your Extensions folder except those absolutely needed and the ones copied from the CD-ROM device driver disk. If the PlexWriter drive functions correctly, enable extensions one at a time, restarting the Macintosh after each installation, until the problem is solved.
  • Page 52 Section 5. Maintenance and Troubleshooting Solution #1 Install sound board. Possible Cause #2 Sound board configured incorrectly. Solution #2 Check troubleshooting section of sound board manual. Possible Cause #3 Improper or missing audio cable between sound board and PlexWriter drive. Solution #3 Connect sound board to PlexWriter with known good audio cable.
  • Page 53: Troubleshooting Disc Problems

    Sound board audio: This comes from data such as a .WAV file that is transferred from your CD-ROM disc via the SCSI host adapter into your computer, then translated by your sound board into sound. If you do not have a sound board, you will not be able to hear this form of audio.
  • Page 54 Section 5. Maintenance and Troubleshooting Possible Cause #5 Conflict with another board. (PC installation.) Solution #5 1. Temporarily remove one board at a time and all its related drivers from your system. 2. Reboot the computer and check that the CD-ROM drivers load successfully. Possible Cause #6 Audio CD disc in the drive.
  • Page 55 Remove any adhesive labels on the label side of the disc. Clean the disc as detailed on page 40. In DOS or Windows (3.x, 95, 98, NT), use Plextor Manager to lower the drive speed. (PC installation.) If there is no foreign substance on the disc, contact the disc manufacturer for a replacement.
  • Page 56 Section 5. Maintenance and Troubleshooting This page intentionally left blank. PlexWriter 8/2/20 Operation Manual...
  • Page 57: Frequently Asked Questions About Recording

    Some possible reasons are: Some CD-ROM drives will not allow direct copying to the PlexWriter or are not capable of digital audio extraction. Plextor CD drives do not have these limitations. You must have either a SCSI 2 CD-ROM drive or a supported ATAPI CD-ROM drive to use as your source.
  • Page 58 Section 6. Frequently Asked Questions about Recording Any hints for using Easy-CD Creator or CD Copier? Make sure your system meets the minimum system requirements. Do not run other applications while recording CDs. Log off any networks, disable any FAX modems, e-mail, screen savers, or other programs that may send messages to your computer while it is writing a disc.
  • Page 59: Appendix A: Plexwriter Specifications

    Appendix A: PlexWriter Specifications Disc Specifications Useable Formats: Read CD-DA; CD-ROM (Mode 1); CD-ROM XA (Mode 2: form 1 or form 2); CD-ROM (Mixed Mode); Photo CD; VideoCD; CD-I (MPEG movies); CD-EXTRA; CD-G; CD Text Useable Formats: Write ISO 9660-HFS; Rockridge; Photo CD, VideoCD; CD-I; CD-Extra (CD-Plus);...
  • Page 60 Appendix A: PlexWriter Specifications Front Panel Eject Auto Eject; Manual Emergency Eject; Software Eject Lights DISC IN; ON/READ; WRITE L; WRITE H Disc Loading Auto Headphone Jack Stereo mini-jack, 0.8V at 32 ohms Volume Control Wheel knob CD-Audio Controls Play/Track Advance; Stop/Eject Rear Panel Power Supply Internal Drive: DC +5V at average 0.5A (peak 0.8A);...
  • Page 61 Dimensions and Weight Dimensions (W/H/D) Internal Drive: 5.78" x 1.64" x 7.95" (without front panel) External Drive: 7.0" x 2.24" x 12.03" (without projection) Weight Internal Drive: 2.5 lbs. External Drive: 5.8 lbs. Reliability MTBF 60,000 POH Tray Loading 30,000 Load Cycles Appendix A: PlexWriter Specifications PlexWriter 8/2/20 Operation Manual...
  • Page 62 Appendix A: PlexWriter Specifications This page intentionally left blank. PlexWriter 8/2/20 Operation Manual...
  • Page 63: Appendix B: Installing Scsi Support In Windows

    SCSI interface board we provided in our PCI SCSI drive kits. 3. Insert the Plextor PlexWriter CD. This disc has the approved driver file for your SCSI interface board, and will let Windows complete the installation.
  • Page 64: Troubleshooting Windows 95/98 Installations

    The support for your SCSI interface board has probably not loaded correctly. In this case, make sure you used the Plextor CD as detailed below. Even if you get the CD-ROM icon, you may want to check that the Windows 95/98 32-bit driver is working properly.
  • Page 65 4. In the new window of devices, double-click on SCSI Controllers. This displays all the SCSI interface boards currently installed in your system. 5. Double-click on the SCSI controller for the PlexWriter. 6. Go to the Driver tab. 7. Click on Update Driver. 8.
  • Page 66: Installation In Windows Nt

    SCSI interface board is supported by NT. Check your NT manual for information on which SCSI interface board NT supports. If you purchased SCSI interface board from Plextor with your PCI SCSI kit, all the drivers are provided for you on the PlexWriter CD.
  • Page 67: Troubleshooting Windows Nt Installations

    5. Turn ON your computer and your PlexWriter drive should now be visible to the system. Troubleshooting Windows NT Installations If you have difficulty getting NT to recognize your CD-RW drive and SCSI interface board, confirm that all of your hardware is operating properly. This is best done by using a boot floppy disk with CD-ROM support, or by simply installing DOS.
  • Page 68 Appendix B: Installing in Windows This page intentionally left blank. PlexWriter 8/2/20 Operation Manual...
  • Page 69: Appendix C: Technical Support

    Visit our web site (www.plextor.com) for answers to Frequently Asked Questions. Send us email at support@plextor.com, or send a fax to the attention of the Technical Support Department at 408-986-1010. Include your telephone number and the hours during which you can be reached. Be as detailed as possible in describing your problem.
  • Page 70: Before You E-Mail/Log On/Fax/Call

    Returns You must receive an RMA (Returned Materials Authorization) number from our Technical Support Department before any Plextor drive can be returned for repair or replacement. Any drive sent to Plextor without an RMA number will not be accepted. Drives must be sent postage prepaid. We recommend that you insure your shipment, as Plextor cannot be held responsible for any damage that may occur during shipment.
  • Page 71: Appendix D: Helpful Contacts

    408-255-1011 Digital Research Diamond 800-468-5846 408-325-7408 407-830-5522 407-260-5366 408-474-0868 408-474-0828 650-482-4800 650-482-4858 Pacific 408-654-0234 408-982-9329 Inter Connects Plextor 408-980-1838 408-986-1010 Testa CD 520-531-1880 Labs Product and/or E-mail Address SCSI boards & www.adaptec. CD-R software SCSI interface www. boards advansys.com Devices, cust.svc@...
  • Page 72 Appendix C: Helpful Contacts This page intentionally left blank. PlexWriter 8/2/20 Operation Manual...
  • Page 73: Index

    AC power input ∙ 8 applications software ∙ 36 ASPI manager ∙ 34 audio playing ∙ 6 audio cable ∙ 30, 48 connecting to external drive ∙ 31 audio CD playing ∙ 41 audio output connector ∙ 6, 8 audio, troubleshooting ∙ 47 BLOCK external drive switch setting ∙...
  • Page 74 SCSI cable length and ∙ 29 specifications ∙ 55 troubleshooting ∙ 47 playback, stopping ∙ 6 playing a CD ∙ 6, 41 Plextor Manager audio utilities ∙ 42 device drivers supplied in ∙ 35 Plug and Play disabling ∙ 61 power cable ∙...
  • Page 75 RMA number ∙ 3, 66 SCSI device driver ∙ 44 termination ∙ 49 troubleshooting ∙ 44 SCSI board choosing ∙ 20 installing ∙ 19 non-SCAM-compliant ∙ 13 SCAM-compliant ∙ 12 SCSI cable ∙ 23 performance and ∙ 29 SCSI connection sound board and ∙...
  • Page 76 Index volume control ∙ 5, 41 WAV files ∙ 49 weight ∙ 57 Windows 3.1 device driver ∙ 35 PlexWriter 8/2/20 Operation Manual SCSI support ∙ 34 Windows 95/98 SCSI support ∙ 34, 62 Windows NT installation in ∙ 62 SCSI support ∙...

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