Section 5. Maintenance and Troubleshooting
Possible Cause #5
Power connector is not attached to PlexWriter or does not work.
Solution #5
Ensure the computer's power cable is securely attached to the PlexWriter's
power connector.
When the computer's power is turned ON, confirm that the PlexWriter's
indicator LED is illuminated briefly, then is extinguished.
Connect a different power cable to PlexWriter.
Symptoms
PlexWriter does not respond (lights or eject button).
Possible Cause #1
No power.
Solution #1
Ensure the power cable is connected securely to the PlexWriter's power
connector.
Try a different power cable.
Possible Cause #2
IDE cable isn't connected properly.
Solution #2
Ensure that the IDE cable is securely inserted, and is not damaged.
Check the connector pins to ensure they are not bent.
Symptoms
Cannot eject tray.
Possible Cause #1
Tray is locked by Plextor Manager 2000 software.
Solution #1
Refer to Plextor Manager 2000 manual how to unlock the eject feature.
Possible Cause #2
CD was not properly set into tray and is stuck.
Solution #2
Turn OFF the computer power. Then, at the PlexWriter's front panel, insert a thin
object such as a paper clip into the emergency eject hole and eject the tray.
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PlexWriter 16/10/40 Operation Manual