Trouble With Document Download Manager - Muratec MFX-1330 User Manual

Trouble with Document Download
Manager
Problem
Unable to download
documents.
Devices to check Checkpoint / Resolution
Is "OfficeBridge Document Download Manager"
Computer
running?
c D ownloading will not occur if "OfficeBridge
Document Download Manager" is not run-
ning. Launch "OB Document Download
Manager".
Is the IP address entered correctly?
c I n the "OfficeBridge Settings" dialog of
OfficeBridge Document Download Manager,
enter the same IP address as OfficeBridge.
Is the correct user selected?
c I n the "User settings" dialog of OfficeBridge
Document Download Manager, select the cor-
rect user.
Has a download task been created?
c C reate a download task in the "OfficeBridge
Document Download Manager- console"
dialog of "OfficeBridge Document Download
Manager".
Is automatic deletion after downloading of a
document set with "OfficeBridge Document
Download Manager" on another computer?
c D isable automatic deletion after download-
ing of a document that has been set on
another computer.
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