Troubleshooting The Browser - Muratec MFX-1330 User Manual

Troubleshooting the browser

Problem
Unable to connect to
OfficeBridge
8-2 Trouble shooting
Devices to check Check point / Resolution
Computer Are the OfficeBridge network settings config-
ured correctly?
c C onsult the Setup Guide and correct the
Is the IP address for OfficeBridge entered cor-
rectly?
c I f a DHCP (Dynamic Host Configuration
Is the browser configured correctly?
c C heck the browser settings as below.
Is the LAN cable loose or disconnected?
c C heck the LAN cable connection and secure
Is the LAN cable damaged?
c Replace the LAN cable.
Is the network card (LAN card) damaged?
c Replace the network card.
Does Windows have sufficient system memory?
c C onfirm the total memory meets the Office-
c I f multiple applications are running or there
Has the user information been registered?
c E nter the user information in the "User Reg-
Is the password correct?
c E nter the password that was entered in the
MFP Is the power on?
(MFX-1330)
c Turn the power on.
Is the LAN cable loose or disconnected?
c C heck the LAN cable connection and secure
network settings.
Protocol) server is not installed on your
network, check that the IP address for Office-
Bridge entered correctly.
Confirm the proxy server settings by selecting
from the menu bar "Tools" "Internet Options"
the [Connections] tab "Local area network
(LAN) settings" and clicking on [LAN Set-
tings].
it firmly.
Bridge system requirements, and install more
memory if needed.
is unneeded software in memory, close them.
istration" dialog in OfficeBridge.
OfficeBridge "User Set-up" dialog.
it firmly.