Upgrading Firmware In Macintosh; Troubleshooting - Mpio FY 500 User Manual

Mpio fy 500: user guide
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Upgrading Firmware

Upgrading Firmware in Macintosh

The files in FY500 will be lost after upgrading firmware.
1
Download the firmware upgrade for Macintosh at MPIO website, uncompress it and save it on the computer.
(www.mpio.com)
2
Turn the power of FY500 ON and connect it to a computer using a USB cable.
3
Save the firmware upgrade file (Image.dat, Player.rom, and Upgrade.axf) in FY500.
Separate FY500 from the computer.
4
5
Firmware is automatically upgraded when the device is unplugged from your PC.
When the firmware upgrade is complete, FY500 will be turned OFF automatically.
Note
To upgrade the firmware, there must be 10MB of free memory space in FY500's memory.
Formatting FY500's memory using Macintosh PC is not recommended. To format FY500, please contact the
customer support center.
The firmware upgrade files for Macintosh are compressed as Stuffit files. When you unzip the file, a TXT file with
information about the changes and an (Image.dat, Player.rom, and Upgrade.axf) file will be created.
Causing outer impact on FY500 or lack of battery during firmware upgrade may cause a malfunction.

Troubleshooting

I cannot turn on the player.
If the battery is completely discharged (flat), the player cannot be turned on.
Replace with battery with new one and turn the player on.
I cannot hear any sound or, I can hear noise.
Check the sound volume.
Your player may be influenced by the neighboring electrical device.
If the music file is damaged, noise or sound interruption can occur.
Letters on the LCD look broken.
Reset the language to English in the [Language] (See page 46). Then, set the file name
using the [File Info] menu (See page 47).If the problem still cannot be resolved, contact our
customer service center. However, some special fonts/languages may still look broken.
I can see that some memory is used but no saved file is found.
Execute the [Format & Config] command using MPIO utility. (See page 62.)
If you run the above command, all files in the product will be removed.
You can check the data file only when the player is connected to the PC.

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