Returning A Unit For Repair - McCrometer ProComm Max Installation, Operation And Maintenance Manual

12.0 RETURNING A UNIT FOR REPAIR

If the unit needs to be returned to the factory for repair, please do the following:
• Prior to calling for a return authorization number, determine the model number, serial number (located inside the front
panel of transmitter), and reason for return.
• Contact McCrometer Customer Service Department and ask for a Return Authorization (RA) number.
• Telephone: 1-800-220-2279
• Email: customerservice@mccrometer.com
• Please make sure the meter is clean and free from foreign debris prior to shipping.
• Ship the meter in the original packaging, if possible. Do not ship manuals, power cords, or other parts with your unit
unless required for repair.
• Write the RA number on the outside of the shipping box. All return shipments should be insured.
• Address all shipments to:
McCrometer, Inc.
RMA #
3255 W. Stetson Avenue
Hemet, CA 92545
RETURNING A UNIT FOR REPAIR
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