If There Is A Memory Test Error - HP Vectra VEC 7 Maintenance Manual

If There Is a Memory Test Error

Problem
Power-On-Self-Test
displays a memory test
error.
If the PC still does not boot
If the PC still does not boot
If the PC boots but you still have a problem
If the problem persists, contact HP Support or your authorized dealer
Check
PC's memory modules • Disconnect the power cord.
are correctly installed.
• Open the PC.
• Check the memory modules are the
• Refer to chapter 1 or 2, as needed.
• Close the PC, reconnect the power cord
PC's memory modules • Disconnect the power cord.
are working.
• Open the PC.
• Replace the memory modules by known
• Refer to chapter 1 or 2, as needed.
• Close the PC, reconnect the power cord
Check the system board • Disconnect the power cord.
is working.
• Open the PC.
• Replace the system board by a known
• Close the PC, reconnect the power cord
• If the PC works, contact HP Support or
Run the PC's diagnostic Refer to page 82.
tools software
4 Troubleshooting Your PC
If There Is a Memory Test Error
How
correct type and in the correct sockets.
and check that the PC boots (starts).
good memory modules from a similar
PC.
and check that the PC boots (starts).
good board from a similar PC.
and check that the PC boots (starts).
your authorized dealer for further
troubleshooting information.
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