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HP Vectra VE MT PC This guide is for experienced technicians who have already completed the HP Vectra PC family training course. It is a self-paced training guide designed to train you to repair the PC. It contains information specific only to the repair of these PCs.
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Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Electrostatic Discharge Warning Electrostatic Discharge Warning Electrostatic Discharge (ESD) can damage processors, memory, disks, accessory boards and other components. Before installing or replacing a component: 1 Do not take the new component out of its ESD package before connecting your wrist strap and ESD mat to a suitably earthed (grounded) point. 2 Do not forget to use the ESD package provided with the new part to return the old part.
Care of Hard Disk Drives Care of Hard Disk Drives HP hard disk drives are delicate and are very sensitive to shocks or vibration. When installing a hard disk accessory, be careful not to drop or knock the drive. Any shock may damage the drive and prevent it from functioning correctly.
Vectra Product Hardware Comparison The main feature differences between the two products are shown in bold. Component HP Vectra VE 4/xxx PC HP Vectra VE 7/xxx PC Microprocessor Intel Pentium MMX (socket 7), 166, Intel Celeron for Slot 1, 266 or...
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Accessory Slots: 6—2 PCI, 2 ISA, Accessory Slots: 5—3 PCI, 2 ISA 2 combination PCI/ISA BIOS Phoenix 4.06 core with HP extensions AMI standard BIOS Power Supply Either autoranging 100/240 VAC or Manually switched 115/230 VAC, 145 W manually switched 115/230 VAC...
• Network Administrator’s Guide — network driver installation information for network administrators. • Service Handbook Chapters — information on upgrade and replacement parts, including HP part numbers. Beep codes are explained in an Appendix of the HP Vectra Service Handbook (13th Edition).
Desktop Models Package Desktop Models Package Front view CD-ROM drive (some models) Hard disk Flexible disk drive activity light Power on/off button Power on status light Front view with Celeron Processor cover removed AGP slot Refer to page 8 for more Two SDRAM memory module slots information about the system board...
Minitower Package Minitower Package Front view with cover removed Same system board as desktop models Rear view Keyboard (left connector) Voltage Selection Switch Mouse (right connector) 2 USB Connectors 2 Serial Connectors Parallel Connector...
System Board System Board All desktop and minitower models are supplied with an ATI Rage IIc AGP graphics card, and do not have an integrated graphics controller installed on the system board. Keyboard and mouse USB (2X) 2 Serial connectors (beneath parallel connector) Intel 440EX...
System Board System Board Switches Switch Switch function 1 - 4 Processor speed, see next table CMOS: Off = normal (default) On = clear CMOS and reload default values in Setup Password: Off = enabled (default) On = disabled / clear User and Administrator passwords Processor Switch 1 Switch 2...
Removing and Replacing the Cover Removing and Replacing the Cover For your safety, never remove the PC’s cover without first removing the WARNING: power cord from the power outlet, and any connection to a telecommunications network. Always replace the cover before switching on the PC again.
Removing and Replacing the Cover 3 Tighten the three thumb screws at the back of the PC. Step 2 Step 3 4 Reconnect all cables and power cords. Minitower Models Removing the Cover 1 Switch off the display and PC. 2 Disconnect all power cords and any telecommunications cables.
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Removing and Replacing the Cover Step 4 Step 3 Replacing the Cover 1 Make sure that all internal cables are properly connected and safely routed. 2 Lower the cover onto the PC chassis and slide it into position. Make sure that the two guides at the bottom of the cover slide into the two rails at the base of the chassis, and that the guides at the front of the cover slide into the rails at the front of the chassis.
Removing the Hard Disk and Floppy Disk Tray(s) Removing the Hard Disk and Floppy Disk Tray(s) Desktop Models Removing the Hard Disk 1 Remove the computer’s cover. and Floppy Disk Tray 2 Disconnect the power and data cables from the rear of the floppy disk drive and the hard disk drive(s).
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Removing the Hard Disk and Floppy Disk Tray(s) Step 2 Step 4 Step 3 5 Place the tray on a table/desk top. Removing the Floppy 1 Remove the computer’s cover. Disk Tray 2 Remove the hard disk tray. 3 Remove the data and power cables from the rear of the floppy disk drive. 4 Push the retaining clip upwards.
Removing the Front Bezel Removing the Front Bezel Desktop Models 1 Remove the computer’s cover. 2 Disconnect the power and data cables from the rear of the floppy disk drive and hard disk drive(s). 3 Remove the two retaining screws from the floppy disk/hard disk drive tray, and then carefully lift the tray from the PC.
Removing the Power Supply Unit Removing the Power Supply Unit Desktop Models 1 Remove the PC’s cover. 2 Remove the four screws at the back of the power supply unit. 3 Remove the screw at the side of the PC. 4 Slide the power supply unit upwards until it is clear of the PC.
Removing the Power Supply Unit Minitower Models 1 Disconnect the PC’s power supply cord and any connection to a telecommunications network. 2 Remove the PC’s cover. 3 While supporting the power supply unit with one hand, remove its retaining screw and unclip the unit from the top of the PC chassis. 4 Gently place the power supply unit next to the PC.
Removing and Replacing the System Board Removing and Replacing the System Board Before Replacing the Before replacing the system board: System Board • Check that the latest driver versions have been installed. • Check that the latest BIOS version has been installed. •...
New Features New Features Multi Boot With the Multi Boot feature, the order in which your PC will boot from a device is no longer determined by the physical connection of the device to the cable. You can connect IDE devices to the Ultra ATA cable in any order and then select the boot order for all bootable drives (including floppy drive, CD-ROM drive, and SCSI drives) with the BIOS Setup program.
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New Features Removing a Celeron Processor from the System Board: 1 Disconnect the power supply cords and any connection to a telecommunications network. 2 Remove the PC’s cover. 3 If necessary, remove the power supply unit to improve access to the processor.
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USB is not supported by all operating systems. Wake On LAN Connector The HP Vectra VE comes with preinstalled LAN card drivers for many of the latest LAN cards from industry-leading companies such as 3Com and Intel. This helps users get their LAN up and running fast, and provides trouble- free management in a multivendor environment.
The System ROM can be updated with the latest BIOS firmware. This can be downloaded from HP’s World Wide Web site: http://www.hp.com/go/vectrasupport/ To download a BIOS upgrade, connect to the HP Web site and follow the on- screen instructions to download the flash utility programs and the BIOS file ) onto a diskette.
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Support Features Error Codes After the BIOS update is complete, the BIOS update utility returns an error code for the operating system to display. The error codes are: No error - BIOS update was successful. The BIOS update utility can only be executed in real mode. Memory allocation error.
Support Features Accessing the HP Setup Program The diagram below shows how you can access the HP Setup program when the PC is powered-on and the ‘splash screen’ appears: Splash screen Vectra Setup Summary screen Setup program Use the Summary screen to preview the Use the Setup program to hardware configuration of the PC.
5 What type of BIOS is in the Vectra VE series 7? a A Phoenix BIOS, not modified. b An AMI BIOS with full DMI 2.0 support and all HP extensions. c A standard AMI BIOS with DMI 2.0 support.
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Complete the Questionnaire to Check Your Understanding 6 The client wishes to accelerate the processing throughput of the PC. Which of the following options are viable: a Replacing the 266 MHz processor by a 300 MHz processor. b Replacing the current processor by an overdrive processor (when available).
Installing more main memory modules. HP does not support the replacement of a processor by a faster one, unless it is an official overdrive processor for the original processor, even when models exist that use the faster processor. Installing more main...
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Changing the processor speed switches to use a faster processor speed, for which the installed processor has not been qualified, is not supported by HP and may lead to data loss. 7 The PC does not make a buzzing or beeping sound when the client presses the power button, but it is still not possible to turn it off.
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