Service Authorization; Educational Training; Training Program Overview; Certification - Canon Color imageCLASS MF628Cw Service Manual

III.

Service Authorization

To obtain and maintain authorization to provide warranty and post-warranty
service, each Authorized Service Facility must have at least one (1) technician
who has successfully completed the Color imageCLASS MF700Cdw/MF600Cw
Online Training Program.
IV.

Educational Training

A. Training Program Overview
Technicians
MF700Cdw/MF600Cw Online Training Program and pass the certification
exam are authorized to service and support the Color imageCLASS
MF700Cdw and MF600Cw Series.
The Color imageCLASS MF700Cdw/MF600Cw Online Training Program is
available via the TRAINING section of the
B. Certification
The successful completion of the Color imageCLASS MF700Cdw/MF600Cw
Online Training Program and passing of the final assessment exam are
required to sell and service this product.
Certification includes the following models:
• imageCLASS MF729Cdw
• imageCLASS MF726Cdw
• imageCLASS MF628Cw
• imageCLASS MF624Cw.
C. Who Should Complete
All service technicians who are responsible for installing, servicing, and
supporting the Color imageCLASS MF600Cw Series machine must
successfully complete the Color imageCLASS MF700Cdw/MF600Cw Online
Training Program and pass the certification exam to receive technical support
and dealer authorization to sell these products.
Color imageCLASS MF628Cw/MF624Cw Service Guide for Authorized Service Facilities
who successfully
Color imageCLASS MF628Cw/MF624Cw Service Guide
complete the Color
e-Support Center Web
imageCLASS
site.
September 2015
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