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THIS SERVICE GUIDE INCLUDES THE INFORMATION RELATING TO THE imageCLASS MF236n and MF232w.
SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM ACTUAL DEVICE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MATTER.
USE OF THIS SERVICE GUIDE SHOULD BE STRICTLY SUPERVISED TO AVOID DISCLOSURE OF CONFIDENTIAL INFORMATION.
ALL PRICES LISTED ARE SUBJECT TO CHANGE WITHOUT NOTICE.
PART NUMBERS LISTED MAY BE CHANGED WITHOUT NOTICE TO REFLECT ENGINEERING REVISIONS.
The Canon imageCLASS MF236n and imageCLASS MF232w are compact, B&W (black-and-white) multi-function printers. These models bring the following capabilities to users:
Note: All configurations shown are for reference purposes only, and are subject to change without notice. Please refer to the Price List in the CNA (Canon Network Access) Web site www.cna.cusa.canon.com for the most up-to-date item numbers.
Table 1 — Configuration
Item | Item Number 2 |
imageCLASS MF236n![]() | imageCLASS MF232dw ![]() |
imageCLASS MF236n | 1418C036AA |
imageCLASS MF232w | 1418C048AA |
Supplies and Consumables | |
Cartridge 137 (Yields approximately 2,400 pages (LTR), with the factory default print density setting.) | 9435B001AA |
Service Materials and Parts Catalog | |
imageCLASS MF240/MF230 Series Service Manual | Available for download on the e-Support Web site |
imageCLASS MF240/MF230 Series Parts Catalog |
Table 2 — eCarePAKs
eCarePAKs are available for purchase through an Authorized Canon Reseller or Distributor. For more information, see "eCarePAK Extended Service Plan," .
Model | Type | Tier | Extended Coverage Length and Type | Item Number2 |
imageCLASS MF236n and MF232w | eCarePAK | 1E | 1 Year Exchange/Carry-In | 5707B038AA |
2 Year Exchange/Carry-In | 5707B039AA | |||
3 Year Exchange/Carry-In | 5707B040AA | |||
4 Year Exchange/Carry-In | 5707B041AA |
2 Item numbers and part numbers are subject to change without notice.
Note: The box contents shown below are for reference purposes only, and are subject to change without notice.
The optimum performance range is the volume range that the equipment is intended to run on a regular basis to maintain a high-level of performance and print/copy quality.
The maximum monthly print volume is the maximum number of pages the machine can produce within a one (1) month period (based on LTR paper). It is recommended not to use the device to produce the maximum number of pages, or a greater volume, on a consistent monthly basis.
Table 3 — Maximum Monthly Print Volume
Model | Optimum Performance Range | Maximum Monthly Print Volume |
imageCLASS MF236n | 500 to 2,000 prints | Up to 15,000 prints |
imageCLASS MF232w |
To obtain and maintain authorization to provide warranty and post-warranty service, an ASF (Authorized Service Facility) must have at least two employees certified to service the imageCLASS MF236n and imageCLASS MF232w.
To be certified to service the imageCLASS MF200 Series, a Service Technician must download and take the imageCLASS MF4570dw * MF4570dn * MF4450 * D550 CBT (Computer Based Training) course. The imageCLASS MF4570dw * MF4570dn * MF4450 * D550 CBT is available for download via the TRAINING section of the Authorized Service FacilitySupport CenterWeb site. The CBT course provides the technician with the knowledge required for servicing and maintaining the imageCLASS MF200 Series.
It is recommended that a technician successfully complete the imageCLASS MF4570dw * MF4570dn * MF4450 * D550 online CBT course to receive certification to service the imageCLASS MF200 Series.
Any technician responsible for serving or supporting the imageCLASS MF200 Series machines must successfully complete the online CBT course.
There are no prerequisites for this training course.
It is highly recommended that the service technician have:
The CBT provides essential servicing information for the device, and familiarizes the service technician with important areas of the service manual and user's guide.
Learning resources provided as downloads from within this training course include:
This online course is self-paced, and can take approximately 2 hours or longer. It is important that a quiet, non-distracting learning area be set up by the student beforehand to effectively take this training.
NOTE:
Windows Internet Explorer is necessary to download the documents supplied with this course. In Internet Explorer 8, the file download option is disabled by default. To enable file downloading in Internet Explorer 8, follow these steps:
The imageCLASS MF236n/MF232w devices require a NEMA 5-15 receptacle for proper operation. Before installation, confirm that a proper NEMA receptacle is available for this device. It is not necessary to have a dedicated line.
Table 4 — Power and Plug Requirements
The approximate installation space requirements for the imageCLASS MF236n and MF232w are shown below. Always ensure that there is enough space for the service and operation of the device.
Keep the back and sides of the machine at least 4" (100 mm) away from a wall for proper servicing of the equipment.
Table 5 — imageCLASS MF236n Installation Space Requirements
imageCLASS MF236n |
Width and Depth Requirements![]() |
Height Requirements![]() |
Table 6 — imageCLASS MF232w Installation Space Requirements
imageCLASS MF232w |
Width and Depth Requirements![]() |
Height Requirements![]() |
The estimated length of time needed to unpack and install the machine is approximately 5.2 minutes[3]. This is based on one (1) experienced technician or end-user.
The imageCLASS MF236n and imageCLASS MF232w support two methods to upgrade the firmware.
The only tools required for servicing the imageCLASS MF236n/MF232w are part of the technician's standard tool set. No special tools are required.
The oil in the table below should also be carried to ensure the imageCLASS MF236n and MF232w are serviced properly. For more information on the oil below, see the imageCLASS MF 230 Series Service Manual.
Table 7 — Oil
Type | Part Number2 | Usage/Remarks |
Ethyl Alcohol | - |
|
Lubricant | HY9-0007 |
|
2 Item numbers and part numbers are subject to change without notice.
The imageCLASS MF236n and MF232w do not have parts which require cleaning during a service visit. If the platen glass becomes dirty during servicing, clean the glass with a dry, lint-free paper.
The imageCLASS MF236n and MF232w do not have parts that require periodic replacement.
Consumables are all products and materials that are consumed with regular use and cannot be reused. Such consumables include, but are not limited to, paper and toner.
A number of factors are considered to determine the approximate yield expectancy of a consumable item, including paper size and the amount of coverage per page.
Note: All consumables shown in the table below are estimates for reference purposes only, and are subject to change without notice.
Table 8 — Main Unit Consumables List
Description | Part Number2 | Quantity | Estimated Life (prints)[4] | Remarks |
Cartridge 137 | 9435B001AA | 1 | 2,400 | Based on the ISO/IEC standard |
2 Item numbers and part numbers are subject to change without notice.
Consumable parts are parts that have a limited life, which will be reached during a customer's specific machine operation, and should then be replaced as needed by a service technician.
The imageCLASS MF236n and imageCLASS MF232w do not have consumable parts that require replacement.
The first technical support call from the end-user is handled by CITS (Canon Information Technology Services). The CITS help desk, at 1-800-OK-CANON (652-2666), is available Monday through Friday, 8 A.M. to 8 P.M. EST (Eastern Standard Time), except for holidays. The CITS help desk provides the following support:
Note:
The eCarePAK Extended Service Plan is purchased in bulk by a distributor or dealer, who then sells the eCarePAK to their customers. Extended coverage plans are available for up to 4 years.
The eCarePAK Extended Service Plan enables the customer to extend the service coverage on their Canon product beyond the one (1) year limited warranty. It provides the customer toll-free telephone support, and if needed, Exchange Service for their Canon product for the duration of the extended coverage. A customer can purchase a 1 to 4 year extended coverage plan for a total of 5 years of coverage.
Note:
The Canon USA Authorized Service Facility program enables ASFs to provide warranty and post-warranty service for the imageCLASS MF236n/MF232w.
ASF responsibilities:
To authorize a service facility as an ASF, the facility must meet and maintain eligibility requirements under the ASF program. This includes, but is not limited to the following:
ASFs can contact the Canon Help Desk at CITS Monday through Friday, 8 A.M. to 8 P.M. EST, except for holidays at 1-866-702-2666. Before contacting CITS, a technician must exhaust all other resources including the service manual, and the e-Support CenterWeb site for technical publications, and their internal service support infrastructure.
Note: The ASF support times may change without notice.
The Authorized Service Facility Support CenterWeb site, available from Canon USA's Engineering Services and Solutions Division, provides high-quality support via the Internet.
Canon USA's Authorized Service Facility Support CenterWeb site is designed to give ASFs access to the following technical support information:
For information on how to access the WARRANTY section of the Authorized Service Facility Support Center, or how to file a claim, see "Warranty Compensation Procedures,".
To access online support for ASFs, go to www.support.cusa.canon.com, locate the "Authorized Service Facility Login," and enter the ASF Support Code: imageCLASS2016. This serves as your permanent access ID to the Authorized Service Facility Support Center's Web site.
Figure 2 — Authorized Service Facility Login
Figure 3 — Authorized Service Facility Support Center
Canon USA provides a time-sensitive call escalation process for all imageCLASS MF236n and imageCLASS MF232w ASFs. The CITS help desk is the single point of entry for this process. Once a call is placed to the CITS help desk and information is logged into the call management system, a case number is assigned to the call. Every effort is made to resolve the problem during the call. For problems that cannot be resolved during the initial call and require escalation, follow the process below.
Figure 4 — Call Escalation Procedure Flow Chart
All parts information for active parts are made available on the CNA Web site under the "Parts Information" link. Downloadable files by model and product are also available under the "Parts Information" link.
Note: ASFs without access to the CNA Web site must contact the Canon Parts Order Desk at 1-866-481-2569.
Parts discontinuation schedule information is available on the CNA Web site under the "Parts/Supply Discontinuation" link. Information is available regarding active machines; machines scheduled to be discontinued within the year, and discontinued machines.
Note: ASFs without access to the CNA Web site must contact the Canon Parts Order Desk at 1-866-481-2569.
Inquiries concerning purchase orders and invoices can be made on the CNA Web site. You can search using the purchase order, invoice number, or conduct a search for the most recent date required. For additional tracking information, purchase orders that have been shipped contain a link to the UPS (United Parcel Service) Web site. For questions concerning parts, please send an e-mail message to canonparts@cusa.canon.com.
Note: New accounts are not available on the CNA Web site. ASFs without access to the CNA Web site should contact the Canon Parts Order Desk at 1866-481-2569 for order and invoice inquiries.
Figure 15 — CNA – Order and Invoice Inquiry
Note: All specifications are for reference purposes only, and are subject to change without notice.
Table 10 — imageCLASS MF236n/MF232w Main Unit, Copy, and Print Specifications
Item | Description | |||
imageCLASS MF236n | imageCLASS MF232w | |||
Printer Type | Desktop, Black-and-White Laser | |||
Print Speed1 | Up to 24 ppm (Simplex LTR) | |||
Copy Speed | Up to 24 ppm (Simplex, LTR) using ADF | No ADF | ||
First Print Time | Approximately 6 seconds (LTR) | |||
First Copy Time | Approximately 9 seconds (LTR) | |||
Warm Up Time (at a room temp. of 68°F (20°C))[5] | Approximately 12 seconds | |||
Printer Language | UFR II LT (host-based) | |||
Print Resolution | Up to 600 dpi x 600 dpi | |||
Copy Resolution | Up to 600 dpi x 600 dpi | |||
Copy Ratio | 100% Direct, 400% Max, 200%, 129% STMT->LTR, 78% LGL->LTR, 64% LTR->STMT, 50%, 25% Min | |||
Maximum Print Size | Up to 8 1/2" x 14" (Legal) | |||
Print Modes | Toner Saver, Page Composer, and Watermark | |||
Copy Modes | Memory Sort, 2 on 1, 4 on 1, and ID Card Copy | |||
Print and Copy Memory | 256 MB (shared) | |||
Mobile Print | - | WiFi Direct Print | ||
Maximum Monthly Print Volume | Up to 15,000 pages | |||
Environmental Conditions | Temperature: 50°F to 86°F (10°C to 30°C) Humidity: 20% to 80% RH (Relative Humidity) (No Condensation) | |||
Noise | Standby | Inaudible[6] | ||
Operation | Sound Power | Approximately 6.5 B (SADF) Approximately 6.6 B (Platen) | ||
Sound Pressure | Approximately 51 dB |
Item | Description | ||
imageCLASS MF236n | imageCLASS MF232w | ||
Power Requirements | 120V – 127V AC, 60 Hz, 15 A | ||
Plug | NEMA 5-15 | ||
Power Consumption | Maximum | Approximately 1,050 W | |
Standby | Approximately 5.1 W | Approximately 4 W | |
During Operation | Approximately 420 W | ||
Sleep Mode | USB Connection: Approximately 1.1 W Wired LAN Connection: Approximately 1.3 W Wireless LAN Connection: Approximately 1.8 W (MF232w) | ||
Power Is OFF[7] | Approximately 0.5 W or less | ||
Dimensions (H x W x D) | Approximately 14.2" x 15.4" x 14.6" (360 mm x 390 mm x 371 mm) | Approximately 12.3" x 15.4" x 14.6" (312 mm x 390 mm x 371 mm) | |
Weight | imageCLASS MF236n: Without Cartridge: Approximately 25.4 lb (11.5 kg) imageCLASS MF232w: Without Cartridge: Approximately 22.5 lb (10.2 kg) |
1 The print speed is based on internal testing, and may vary, depending on the number of prints, paper size, paper type, and paper orientation selected.
Table 11 — Scanner Specifications
Item | Specifications | |
Type | Color Scanner | |
Maximum Scan Size | Platen Glass | Up to 8 1/2" x 11 3/4" |
Feeder | Up to 8 1/2" x 14" | |
Scan Resolution | Platen Glass | Up to 600 dpi x 600 dpi |
Feeder[8] | Up to 300 dpi x 300 dpi | |
Interpolated | Up to 9,600 dpi x 9,600 dpi | |
Scan Speed[9][10] (LTR, 300 x 300 dpi) | Color | Approximately 4 seconds per sheet |
B&W | Approximately 3 seconds per sheet | |
Driver | TWAIN WIA 2.0 (Windows Vista, 7, 8 or later, Server 2003/2003 R2/2008/2008 R2/2012/201 2R2) ICA (Mac OS X 10.5.8 or later) |
Table 12 — Paper Handling Specifications
Item | Description | |
Paper Source/Capacity | Paper Cassette: 250 sheet capacity10 Multi-Purpose Tray: 1 sheet capacity10 | |
ADF Capacity (imageCLASS MF236n only) | 35 sheet capacity | |
Paper Output11 | Output Tray | Approximately 100 sheets (face-down)10 |
Paper Weight | Approximately 16 lb bond to 60 lb cover (60 to 163 g/m2) | |
Media Sizes | Paper Cassette | Letter, Legal, Executive, Statement, Officio, Gov't Letter, Gov't Legal, Foolscap, Envelopes: COM10, C5, DL, and Custom: Width: 3" to 8 1/2"; Length: 8 1/4" to 14" |
Multi-Purpose Tray | Letter, Legal, Executive, Statement, Officio, Gov't Letter, Gov't Legal, Foolscap, 3" x 5", Envelopes: COM10, Monarch, C5, DL, and Custom: Width: 3" to 8 1/2"; Length: 5" to 14" | |
Media Types12 | Plain Paper, Heavy Paper, Recycled Paper, Color Paper, Bond Paper, Labels, and Envelopes | |
Envelope Capacity | Paper Cassette | Up to 20 envelopes |
Multi-Purpose Tray | 1 envelope | |
Envelope Types | COM10, Monarch (tray only), C5, DL |
Table 13 — Connectivity and Software Specifications
Item | Specifications |
Standard Interfaces |
|
Network Functions | Print, Scan, Copy, PC Fax (imageCLASS MF263n only) |
Embedded Web Server | Yes (Remote UI) |
Web Browser Support for Remote UI | Internet Explorer 7.0 or higher on Windows Vista/7/8/higher, Safari 3.2.1 or higher on Mac OS X 10.5.8/higher (except for Classic environment) |
Bundled Software | Canon Printer Driver, e-Manual, Wireless Setup Assistant, MF Scan Utility, Address Book Tool, imageWARE Enterprise Management Console Drivers are available for download from http://www.usa.canon.com/support |
Supported Operating Systems | Windows 10, 8.1, 8, 7, Windows Vista Windows Server 2012 R2/2012/2008 R2/2008/2003/2003 R2 Mac OS X V10.5.8 and higher |
Table 14 — Wireless Network Specifications (imageCLASS MF232w only)
Item | Specifications |
Standard Interfaces | IEEE 802.11b/g/n (Wireless)[12] |
Wi-Fi Connection Method | WPS (Wi-Fi Protected Setup), Manual Setup |
Wi-Fi Communication Mode | Infrastructure Mode/Access Point Mode |
Wi-Fi Security | Infrastructure Mode WEP, WPA-PSK (TKIP/AES-CCMP), WPA2-PSK (TKIP/AESCCMP) Access Point Mode WPA2-PSK (AES-CCMP) |
Wi-Fi Frequency Range | 2,412 to 2,462 MHz |
Table 15 — Fax Specifications (imageCLASS MF236n only)
Item | Specifications |
Line Used | PSTN (Public Switched Telephone Network)[13] |
Communication Mode | Super G3, G3 |
Modem Speed | Super G3: Up to 33.6 Kbps G3: Up to 14.4 Kbps Automatic Fallback |
Compression Method | MH, MR, MMR |
Transmission Speed | Approximately 3.0 seconds per page[14] (ECM-MMR, transmitting from memory at 33.6 Kbps) |
Fax Resolution | Up to 200 x 400 dpi (Ultra Fine) |
Receiving | Automatic Reception, Remote Reception by Telephone (Default ID: 25) |
Memory Capacity (Sending and Receiving) | Up to 256 pages16 (Total pages of transmission/reception) Maximum number of fax jobs that can be sent from memory: 10 Maximum number of fax jobs that can be received into memory: 90 |
Dialing | One-touch keys (4 destinations), Coded dialing (100 destinations), Group dialing (103 groups), Address Book dialing, Regular dialing (with numeric keys), Automatic redialing, Manual redialing, Sequential broadcast (114 destinations) |
Reports | Send Results Report, Transmission Management Report[15] and RX Results Report |
Canon U.S.A. Homepage: http://www.usa.canon.com
Canon U.S.A. e-Support Center Web site:http://www.support.cusa.canon.com
Canon U.S.A. ISG Central Web site: http://www.isgcentral.cusa.canon.com
Canon Network Access (CNA) Web site: http://www.cna.cusa.canon.com
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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