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IEI Technology PUZZLE-9040 User Manual

2u network appliance with intel xeon scalable processor, 16 ddr5, two 1gbe ports, two 10gbe sfp+, pcie x16, ocp 3.0, m.2, usb 3.0, console ports, redundant psu, rack mount, and rohs compliant
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PUZZLE-9040
MODEL:
PUZZLE-9040
2U Network Appliance with Intel® Xeon® Scalable Processor,
16 DDR5, Two 1GbE Ports, Two 10GbE SFP+,
PCIe x16, OCP 3.0, M.2, USB 3.0, Console Ports,
Redundant PSU, Rack Mount, and RoHS Compliant
User Manual
Page i
Rev. 1.01 – March 11, 2024

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Summary of Contents for IEI Technology PUZZLE-9040

  • Page 1 PUZZLE-9040 MODEL: PUZZLE-9040 2U Network Appliance with Intel® Xeon® Scalable Processor, 16 DDR5, Two 1GbE Ports, Two 10GbE SFP+, PCIe x16, OCP 3.0, M.2, USB 3.0, Console Ports, Redundant PSU, Rack Mount, and RoHS Compliant User Manual Page i Rev. 1.01 – March 11, 2024...
  • Page 2 PUZZLE-9040 Revision Date Version Changes March 11, 2024 1.01 Updated Section 2.3: Packing List Updated Section 3.9: Rack Mount October 2, 2023 1.00 Initial release Page ii...
  • Page 3 PUZZLE-9040 Copyright COPYRIGHT NOTICE The information in this document is subject to change without prior notice in order to improve reliability, design and function and does not represent a commitment on the part of the manufacturer. In no event will the manufacturer be liable for direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use the product or documentation, even if advised of the possibility of such damages.

  • Page 4: Manual Conventions

    PUZZLE-9040 Manual Conventions WARNING Warnings appear where overlooked details may cause damage to the equipment or result in personal injury. Warnings should be taken seriously. CAUTION Cautionary messages should be heeded to help reduce the chance of losing data or damaging the product.

  • Page 5: Table Of Contents

    PUZZLE-9040 Table of Contents 1 INTRODUCTION ......................1 1.1 O ........................2 VERVIEW 1.2 F ........................3 EATURES 1.3 F ......................4 RONT ANEL 1.4 R ......................5 ANEL 1.5 T ..................6 ECHNICAL PECIFICATIONS 1.6 D ....................... 8 IMENSIONS 2 UNPACKING .........................
  • Page 6 PUZZLE-9040 3.12 M ....................... 30 AINTENANCE 3.12.1 Power Supply Unit Replacement ..............31 3.12.2 Fan Module Replacement ................32 3.12.3 Jumper Settings ....................32 3.12.3.1 Clear CMOS .................... 33 3.12.3.2 Flash Descriptor Security Override Jumper ..........34 4 INTERFACE CONNECTORS ................... 35 4.1 P...
  • Page 7 PUZZLE-9040 C ERROR BEEP CODE ....................55 C.1 PEI B ..................... 56 ODES C.2 DXE B ....................56 ODES D HAZARDOUS MATERIALS DISCLOSURE ............57 D.1 R HS II D (2015/863/EU) ............... 58 IRECTIVE D.2 C HS ......................59 HINA...
  • Page 8 PUZZLE-9040 List of Figures Figure 1-1: PUZZLE-9040 Series ....................2 Figure 1-2: PUZZLE-9040 Front Panel ..................4 Figure 1-3: PUZZLE-9040 Rear Panel ................... 5 Figure 1-4: Physical Dimensions (millimeters) ................8 Figure 3-1: Top Cover Removal ....................15 Figure 3-2: DIMM Slot Locations ....................16 Figure 3-3: Riser Card Assembly Retention Screws ..............
  • Page 9 PUZZLE-9040 List of Tables Table 1-1: Technical Specifications ....................7 Table 3-1: GbE Port Pinouts ......................22 Table 3-2: RJ-45 GbE Connector LEDs ..................22 Table 3-3: 10GbE Port Pinouts ....................23 Table 3-4: 10GbE SFP+ Connector LEDs ................... 23 Table 3-5: IPMI LAN Port Pinouts ....................

  • Page 11: Introduction

    PUZZLE-9040 Chapter Introduction Page 1...

  • Page 12: Overview

    PUZZLE-9040 1.1 Overview Figure 1-1: PUZZLE-9040 Series The PUZZLE-9040 is a 2 U network appliance series powered by Intel® Xeon® Scalable Processor series. It is optimized to host VNFs (Virtual Network Functions) and is ideal for SD-WAN. The PUZZLE-9040 supports two copper GbE ports for high-speed network applications, and two 10GbE SFP+ connections.

  • Page 13: Features

    PUZZLE-9040 1.2 Features The PUZZLE-9040 features are listed below:  Dual 4th Gen Intel® Xeon® Scalable processors (code name: Sapphire Rapids)  4800 MHz DDR5 ECC RDIMM (up to 4 TB)  1 x PCIe Gen4 x16 FHFL 8 x OCP 3.0 slots (6 x PCIe Gen5 x16, 2 x PCIe Gen4 x16) ...

  • Page 14: Front Panel

    The overview of the front panel is shown in Figure 1-2 6 9 1 H 6 9 1 H Figure 1-2: PUZZLE-9040 Front Panel The states of the LED indicators located on the front panel are listed below. System off...

  • Page 15: Rear Panel

    PUZZLE-9040 1.4 Rear Panel An overview of the PUZZLE-9040 rear panel is shown in F igure 1-3 below. 6 9 1 H 6 9 1 Figure 1-3: PUZZLE-9040 Rear Panel The states of the LED indicators located on the rear panel are listed below.

  • Page 16: Technical Specifications

    PUZZLE-9040 1.5 Technical Specifications The PUZZLE-9040 technical specifications are listed in Table 1-1. System Form Factor 2U rackmount 2 x 4th Gen Intel® Xeon® Scalable processors (code name: Sapphire Rapids) supporting TDP 350W Chipset Intel® C741 Memory 16 x 288-pin 4800 MHz DDR5 ECC RDIMM slot Network and Security Next-gen Intel®...

  • Page 17: Table 1-1: Technical Specifications

    PUZZLE-9040 I/O and Indicators Console 1 x RJ-45 auto-switching console port 1 x USB Type-C 2 x USB 3.2 Gen 1 (5 Gb/s) port (Type-A) Indicator Front: 1 x Power LED, 1 x HDD Activity LED, 1 x Alert LED,...

  • Page 18: Dimensions

    PUZZLE-9040 1.6 Dimensions The physical dimensions are shown below: Figure 1-4: Physical Dimensions (millimeters) Page 8...

  • Page 19: Unpacking

    PUZZLE-9040 Chapter Unpacking Page 9...

  • Page 20: Anti-Static Precautions

    PUZZLE-9040 and severe injury to the user. Electrostatic discharge (ESD) can cause serious damage to electronic components, including the PUZZLE-9040. Dry climates are especially susceptible to ESD. It is therefore critical that whenever the PUZZLE-9040 or any other electrical component is handled, the following anti-static precautions are strictly adhered to.

  • Page 21: Packing List

    If some of the components listed in the checklist below are missing, please do not proceed with the installation. Contact the IEI reseller or vendor you purchased the PUZZLE-9040 from or contact an IEI sales representative directly. To contact an IEI sales representative, please send an email to sales@ieiworld.com.

  • Page 22: Optional Items

    PUZZLE-9040 2.4 Optional Items The following table lists the optional items that can be purchased separately. Optional Item Image Sliding rails (P/N: 45009-0018C0-00-RS) Console cable (USB to RJ-45) (P/N: 32013-004000-100-RS) Console cable (RS-232 DB-9 to RJ-45) (P/N: 32005-005100-100-RS) Page 12...

  • Page 23: Installation

    PUZZLE-9040 Chapter Installation Page 13...

  • Page 24: Installation Precautions

    Air Circulation: Make sure there is sufficient air circulation when installing the PUZZLE-9040. The PUZZLE-9040’s cooling vents must not be obstructed by any objects. Blocking the vents can cause overheating of the PUZZLE-9040. Leave at least 5 cm of clearance around the PUZZLE-9040 to prevent overheating. ...

  • Page 25: Top Cover Removal

    Disconnect all power sources from the system before opening the top cover. Before installing or maintaining the internal components, the top cover must be removed from the PUZZLE-9040. Follow the steps below to complete the task. Step 1: Remove the 7 retention screws on the top panel.

  • Page 26: Dimm Installation

    To install the DIMM module, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-9040. Please follow the instruction described in Section 3.2. Step 2: Locate the DIMM slots on the motherboard.

  • Page 27: Pcie Expansion Card Installation

    0: 3.4 PCIe Expansion Card Installation The PUZZLE-9040 allows installation of one PCIe x16 card. To install a PCIe expansion card, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-9040 (refer to Section 3.2).

  • Page 28: Ocp 3.0 Card Installation

    Re-install the riser card assembly into the PCIe slot, and secure it with the two screws removed previously. 3.5 OCP 3.0 Card Installation The PUZZLE-9040 has eight OCP 3.0 slots that allow installation of OCP 3.0 compatible cards. To install OCP 3.0 cards, please follow the steps below. Step 1: Disconnect all power sources from the system.

  • Page 29: Module Installation

    The M.2 slot is keyed in the M position and provide mounting screw position for 2280-size M.2 modules. To install an M.2 module, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-9040. See Section 3.2. Step 2: Locate the M.2 slot on the motherboard.

  • Page 30: Drive Installation

    3.7 U.2 Drive Installation Two 2.5" U.2 drives can be installed in the PUZZLE-9040. The drives are installed into the removable hard drive trays on the front panel. To install the U.2 drive into the system, follow the steps below.

  • Page 31: Figure 3-8: Installing U.2 Drive

    PUZZLE-9040 Figure 3-8: Installing U.2 Drive Step 3: Secure the drive with the bracket by inserting four retention screws (M3*4) into the bottom of the drive ( F igure 3-9). 7 5 7 H 7 5 7 H 6 3 5 H Figure 3-9: U.2 Drive Retention Screws...

  • Page 32: External Interface Connection

    PUZZLE-9040 3.8 External Interface Connection The front panel has several external I/O ports. The pinouts of these I/O ports are listed in the following sections. 3.8.1 LAN Connection - GbE The 1GbE LAN connectors on the front panel allow connection to an external network.

  • Page 33: Lan Connection - 10Gbe Sfp

    PUZZLE-9040 3.8.2 LAN Connection - 10GbE SFP+ The 10GbE SFP+ connectors on the front panel allow transfer rate of up to 10 gigabits per second. The pinouts of the 10GbE LAN connectors are listed below. Description Description SFP+_TX_FAULT SFP+_RX- SFP+_TX_DISABLE...

  • Page 34: Ipmi Connection

    PUZZLE-9040 3.8.3 IPMI Connection Use the IPMI LAN connector on the front panel to connect an external network when an IPMI module is installed on the motherboard. The pinouts of the IPMI LAN connector are listed below. Description Description LOM_P0...

  • Page 35: Console Connection

    NDTR1 NSIN1 NSOUT1 NDSR1 NCTS1 Table 3-7: RJ-45 Console Port Pinouts The PUZZLE-9040 also has one USB Type-C console port on the front panel. The pinouts of the USB Type-C console port are listed below. Description Description USB_C_5V USB_C_5V USB_CC1...

  • Page 36: Enable Console Port When Booting

    NOTE: This method only works in Linux Ubuntu, the default operating system. Step 1: Use a console cable to connect to one of the console port of the PUZZLE-9040 with your PC. Step 2: In your PC, go to Windows Device Manager and check for the serial line of the connected USB serial port.
  • Page 37 PUZZLE-9040 Step 6: Enter the following command: sudo vi /lib/systemd/system/ttyS0.service Step 7: Ensure the information shown match the followings: [Unit] Description=Serial Console Service [Service] ExecStart=/sbin/getty -L 115200 ttyS0 vt102 Restart=always [Install] WantedBy=multi-user.target Step 8: Run the following commands one by one:...

  • Page 38: Rack Mount

    PUZZLE-9040 3.9 Rack Mount The PUZZLE-9040 is shipped with two rack mount brackets that could be used to secure the system to the rack after mounting it with the optional sliding rails. To install the PUZZLE-9040 into a rack, please follow the steps below.

  • Page 39: Power-On Procedure

    Incorrect voltages applied to the system may cause damage to the internal electronic components and may also cause injury to the user. To power-on the PUZZLE-9040 please follow the steps below: Step 1: Connect the power source to both of the power inlets on the rear panel. Ensure to connect the power cord to a socket-outlet with earthing connection.

  • Page 40: Resource Download

    PUZZLE-9040 3.11 Resource Download All the resources for the PUZZLE-9040 are available on IEI Resource Download Center (https://download.ieiworld.com). Type PUZZLE-9040 and press Enter to find all the relevant software, utilities, and documentation. Figure 3-14: IEI Resource Download Center 3.12 Maintenance...

  • Page 41: Power Supply Unit Replacement

    Firmly press and hold the side button on back of PSU inwards. Pull out power supply by pulling the black handle. Step 3: Insert new power supply into the PUZZLE-9040. Step 4: Connect the power cord to the PUZZLE-9040. Page 31...

  • Page 42: Fan Module Replacement

    Step 2: Gently pull the fan module out of the slot until it is completely detached. Step 3: Insert a new fan module into the PUZZLE-9040. Step 4: Turn the captive screw clockwise until firmly locked. 3.12.3 Jumper Settings To configure the jumper settings, please follow the steps below.

  • Page 43: Clear Cmos

    PUZZLE-9040 3.12.3.1 Clear CMOS If the PUZZLE-9040 fails to boot due to improper BIOS settings, the clear CMOS button clears the CMOS data and resets the system BIOS information. To do this, push the clear CMOS button for a few seconds.

  • Page 44: Flash Descriptor Security Override Jumper

    PUZZLE-9040 3.12.3.2 Flash Descriptor Security Override Jumper The Flash Descriptor Security Override jumpers (ME_CLEAR1 and ME_CLEAR2) allow users to enable or disable the ME firmware update. Refer to Figure 3-16 and Table 3-9 for the jumper location and settings. ME_CLEAR1...

  • Page 45: Interface Connectors

    PUZZLE-9040 Chapter Interface Connectors Page 35...

  • Page 46: Peripheral Interface Connectors

    PUZZLE-9040 4.1 Peripheral Interface Connectors The connector locations of the PUZZLE-9040’s motherboard are shown below. The connector pinouts for these connectors are listed in the following sections. Page 36...

  • Page 47: Internal Peripheral Connectors

    PUZZLE-9040 4.2 Internal Peripheral Connectors Internal peripheral connectors on the motherboard and are only accessible when the motherboard is outside of the chassis. The table below shows a list of the connectors on the motherboard. Pinouts of these connectors can be found in the following sections.

  • Page 48: Watchdog Timer Jumper (Jp1)

    PUZZLE-9040 4.2.1 Watchdog Timer Jumper (JP1) Setting Description Open Enable Watchdog Timer Short Disable Watchdog Timer Table 4-1: Watchdog Timer Jumper Settings 4.2.2 Button & Indicator Connector, Rear Panel (CN1) Description Description +3.3V_EC PSU1_RED_LED PSU2_RED_LED HAL_SENSOR1 PSU1_GREEN_LED HAL_SENSOR2 PSU2_GREEN_LED EC_BEEP...

  • Page 49: Debug Port Connector (Dbg_Port2)

    PUZZLE-9040 4.2.4 Debug Port Connector (DBG_PORT2) PIN NO. DESCRIPTION PIN NO. DESCRIPTION EC_CLK EC_DAT RESET_N Table 4-4: Debug Port Connector (DBG_PORT2) Pinouts 4.2.5 EC Debug Port Connector (CON2) Description Description KSI0 KSO0 KSO1 KSO2 KSO3 KSO4 KSO5 KSO6 KSO7 KSO8...

  • Page 50: Flash Spi Rom Connector (Jspi1)

    PUZZLE-9040 4.2.6 Flash SPI ROM Connector (JSPI1) PIN NO. DESCRIPTION +3.3V SPI_CS# SPI_SO SPI_CLK SPI_SI Table 4-6: Flash SPI ROM Connector (JSPI1) Pinouts 4.2.7 Flash EC ROM Connector (EC_FLASH1) PIN NO. DESCRIPTION SMB_DAT SMB_CLK Table 4-7: Flash EC ROM Connector (EC_FLASH1) Pinouts...

  • Page 51: Flash Cpld Connector (Cn2)

    PUZZLE-9040 4.2.8 Flash CPLD Connector (CN2) PIN NO. DESCRIPTION +3.3V CPLD_TDO CPLD_TDI CPLD_TMS CPLD_TCK Table 4-8: Flash CPLD Connector (CN2) Pinouts 4.2.9 System Fan Connectors (SYS_FAN1/2/3/4) PIN NO. DESCRIPTION +12V FANIO Table 4-9: System Fan Connectors (SYS_FAN1/2/3/4) Pinouts 4.2.10 Power Button Connector (PWR_BTN1) PIN NO.

  • Page 52: Power Connector, Riser Card (Cpu12V1)

    PUZZLE-9040 4.2.11 Power Connector, Riser Card (CPU12V1) PIN NO. DESCRIPTION PIN NO. DESCRIPTION +12V +12V +12V +12V Table 4-11: Riser Card Power Connector (CPU12V1) Pinouts 4.2.12 SATA RAID Key Connector (RAID_KEY1) PIN NO. DESCRIPTION RAID KEY Table 4-12: SATA RAID Key Connector (RAID_KEY1) Pinouts 4.2.13 SMBus Connector (SMB2)

  • Page 53: Tpm Connector (Tpm1)

    PUZZLE-9040 4.2.14 TPM Connector (TPM1) Description Description TPM_GPIO TPM_CLK TPM_SO TPM_HOLD# TPM_SI TPM_CS TPM_WP TPM_INT TPM_RST# Table 4-14: TPM Connector (TPM1) Pinouts 4.2.15 M.2 M-key Slot (NGFF1) PIN NO. DESCRIPTION PIN NO. DESCRIPTION +3.3V +3.3V PCIE_RXN3 PCIE_RXP3 NGFF1_ACT_N PCIE_TXN3 +3.3V PCIE_TXP3 +3.3V...

  • Page 54: Table 4-15: M.2 M-Key Slot (Ngff1) Pinouts

    PUZZLE-9040 PCIE_RXP1 PCIE_TXN1 PCIE_TXP1 DEVSLP PCIE_RXN0 PCIE_RXP0 PCIE_TXN0 PCIE_TXP0 PERST# CLKREQ# PCIE_CLKN PEWAKE PCIE_CLKP Module Key Module Key Module Key Module Key Module Key Module Key Module Key Module Key SUSCLK PEDET +3.3V +3.3V +3.3V Table 4-15: M.2 M-key Slot (NGFF1) Pinouts...

  • Page 55: Regulatory Compliance

    PUZZLE-9040 Appendix Regulatory Compliance Page 45...
  • Page 56 PUZZLE-9040 DECLARATION OF CONFORMITY This equipment is in conformity with the following EU directives: EMC Directive 2014/30/EU  Low-Voltage Directive 2014/35/EU  RoHS II Directive 2015/863/EU  If the user modifies and/or install other devices in the equipment, the CE conformity declaration may no longer apply.
  • Page 57 PUZZLE-9040 Español [Spanish] IEI Integration Corp declara que el equipo cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική [Greek] IEI Integration Corp ΔΗΛΩΝΕΙ ΟΤΙ ΕΞΟΠΛΙΣΜΟΣ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ...
  • Page 58 PUZZLE-9040 Româna [Romanian] IEI Integration Corp declară că acest echipament este in conformitate cu cerinţele esenţiale şi cu celelalte prevederi relevante ale Directivei 1999/5/CE. Slovensko [Slovenian] IEI Integration Corp izjavlja, da je ta opreme v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES.
  • Page 59 PUZZLE-9040 FCC WARNING This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and  This device must accept any interference received, including interference that ...

  • Page 60: Safety Precautions

    PUZZLE-9040 Appendix Safety Precautions Page 50...

  • Page 61: Safety Precautions

    WARNING: The precautions outlined in this appendix should be strictly followed. Failure to follow these precautions may result in permanent damage to the PUZZLE-9040. Please follow the safety precautions outlined in the sections that follow: B.1.1 General Safety Precautions Please ensure the following safety precautions are adhered to at all times.

  • Page 62: Anti-Static Precautions

    Electrostatic discharge (ESD) can cause serious damage to electronic components, including the PUZZLE-9040. Dry climates are especially susceptible to ESD. It is therefore critical that whenever the PUZZLE-9040 is opened and any of the electrical components are handled, the following anti-static precautions are strictly adhered to.

  • Page 63: Product Disposal

    PUZZLE-9040 B.1.3 Product Disposal CAUTION: Risk of explosion if the battery is replaced by an incorrect type; Replacement of a battery with an incorrect type that can defeat a safeguard (for example, in the case of some lithium battery types);...

  • Page 64: Maintenance And Cleaning Precautions

    B.2 Maintenance and Cleaning Precautions When maintaining or cleaning the PUZZLE-9040, please follow the guidelines below. B.2.1 Maintenance and Cleaning Prior to cleaning any part or component of the PUZZLE-9040, please read the details below.  The interior of the PUZZLE-9040 does not require cleaning. Keep fluids away from the PUZZLE-9040 interior.

  • Page 65: C Error Beep Code

    PUZZLE-9040 Appendix Error Beep Code Page 55...

  • Page 66: Pei Beep Codes

    PUZZLE-9040 C.1 PEI Beep Codes Number of Beeps Description Memory not Installed Memory was installed twice (InstallPeiMemory routine in PEI Core called twice) Recovery started DXEIPL was not found DXE Core Firmware Volume was not found Recovery failed S3 Resume failed Reset PPI is not available C.2 DXE Beep Codes...

  • Page 67: D Hazardous Materials Disclosure

    PUZZLE-9040 Appendix Hazardous Materials Disclosure Page 57...

  • Page 68: Rohs Ii Directive (2015/863/Eu)

    PUZZLE-9040 D.1 RoHS II Directive (2015/863/EU) The details provided in this appendix are to ensure that the product is compliant with the RoHS II Directive (2015/863/EU). The table below acknowledges the presences of small quantities of certain substances in the product, and is applicable to RoHS II Directive (2015/863/EU).

  • Page 69: China Rohs

    PUZZLE-9040 D.2 China RoHS 此附件旨在确保本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符 合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的 年限。本产品可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些 元件将会单独标示出来。 部件名称 有毒有害物质或元素 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11364-2014 與 GB/T26572-2011 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11364-2014 與 GB/T26572-2011 标准规定的限量要求。 Page 59...