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IEI Technology PUZZLE-IN002 User Manual

1u network appliance with 8th gen. intel core i7/i5/i3, pentium or celeron processor, ddr4, six gbe ports, pcie x16 slot, m.2, mini-sata, rack mount, and rohs
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PUZZLE-IN002
MODEL:
PUZZLE-IN002
1U Network Appliance with 8th Gen. Intel® Core™ i7/i5/i3,
Pentium® or Celeron® Processor, DDR4, Six GbE Ports,
PCIe x16 Slot, M.2, Mini-SATA, Rack Mount, and RoHS
User Manual
Page i
Rev. 1.02 – June 9, 2020

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Summary of Contents for IEI Technology PUZZLE-IN002

  • Page 1 PUZZLE-IN002 MODEL: PUZZLE-IN002 1U Network Appliance with 8th Gen. Intel® Core™ i7/i5/i3, Pentium® or Celeron® Processor, DDR4, Six GbE Ports, PCIe x16 Slot, M.2, Mini-SATA, Rack Mount, and RoHS User Manual Page i Rev. 1.02 – June 9, 2020...
  • Page 2 PUZZLE-IN002 Revision Date Version Changes June 9, 2020 1.02 Added username and password information for system login in Section 3.11 Power-On Procedure. Added Section 3.9.1: Enable Console Port When Booting Modified storage temperature February 19, 2019 1.01 Updated internal system images November 23, 2018 1.00...
  • Page 3 PUZZLE-IN002 Copyright COPYRIGHT NOTICE The information in this document is subject to change without prior notice in order to improve reliability, design and function and does not represent a commitment on the part of the manufacturer. In no event will the manufacturer be liable for direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use the product or documentation, even if advised of the possibility of such damages.
  • Page 4 PUZZLE-IN002 Manual Conventions WARNING Warnings appear where overlooked details may cause damage to the equipment or result in personal injury. Warnings should be taken seriously. CAUTION Cautionary messages should be heeded to help reduce the chance of losing data or damaging the product.

  • Page 5: Table Of Contents

    PUZZLE-IN002 Table of Contents 1 INTRODUCTION ......................1 1.1 O ........................2 VERVIEW 1.2 M ....................2 ODEL ARIATIONS 1.3 F ........................3 EATURES 1.4 F ......................3 RONT ANEL 1.5 R ....................... 4 ANEL 1.6 T ..................4 ECHNICAL PECIFICATIONS 1.7 D...
  • Page 6 PUZZLE-IN002 3.13 M ....................... 30 AINTENANCE 3.13.1 Clear CMOS ....................30 3.13.2 Flash Descriptor Security Override Jumper ..........31 4 BIOS ..........................33 4.1 I ......................34 NTRODUCTION 4.1.1 Starting Setup ....................34 4.1.2 Using Setup ...................... 34 4.1.3 Getting Help ..................... 35 4.1.4 Unable to Reboot after Configuration Changes ..........
  • Page 7 PUZZLE-IN002 5.1 P ..............61 ERIPHERAL NTERFACE ONNECTORS 5.2 I ..............62 NTERNAL ERIPHERAL ONNECTORS 5.2.1 ATX Power Connector (ATX1) ................. 63 5.2.2 CPU Power Connector (CPU12V1) ..............63 5.2.3 Chassis Intrusion Connector (CHASSIS1) ............63 5.2.4 DIO Connector (DIO1) ..................64 5.2.5 EC Debug Connector (CN1) ................
  • Page 8 PUZZLE-IN002 D.1 R HS II D (2015/863/EU) ............... 85 IRECTIVE D.2 C HS ......................86 HINA Page viii...
  • Page 9 PUZZLE-IN002 List of Figures Figure 1-1: PUZZLE-IN002 Series ....................2 Figure 1-2: PUZZLE-IN002 Front Panel ..................3 Figure 1-3: PUZZLE-IN002 Rear Panel ..................4 Figure 1-4: Physical Dimensions (millimeters) ................6 Figure 3-1: Top Cover Removal ....................13 Figure 3-2: DIMM Slot Locations ....................14 Figure 3-3: HDD Bracket Retention Screws ................
  • Page 10 PUZZLE-IN002 List of Tables Table 1-1: PUZZLE-IN002 Model Variations ................. 2 Table 1-2: Technical Specifications ....................6 Table 3-1: LAN Pinouts ........................ 23 Table 3-2: RJ-45 Ethernet Connector LEDs ................23 Table 3-3: RJ-45 Serial Port Pinouts ................... 24 Table 3-4: Flash Descriptor Security Override Jumper Settings ..........31 Table 4-1: BIOS Navigation Keys ....................

  • Page 11: Introduction

    PUZZLE-IN002 Chapter Introduction Page 1...

  • Page 12: Overview

    1.1 Overview Figure 1-1: PUZZLE-IN002 Series The PUZZLE-IN002 is a 1 U network appliance series powered by the 8th generation Intel® Core™ i7/i5/i3, Pentium® or Celeron® processor. It is optimized to host VNFs (Virtual Network Functions) and is ideal for SD-WAN.

  • Page 13: Features

    PUZZLE-IN002 1.3 Features The PUZZLE-IN002 features are listed below: ® ® ® Powered by 8th gen Intel Core™ i7/i5/i3, Pentium or Celeron processor  Support two 2400 MHz DDR4 non-ECC RDIMMs (system max. 32 GB)  Support two 2.5” SATA SSD/HDD ...

  • Page 14: Rear Panel

    PUZZLE-IN002 1.5 Rear Panel An overview of the PUZZLE-IN002 rear panel is shown in Figure 1-3 below. Figure 1-3: PUZZLE-IN002 Rear Panel 1.6 Technical Specifications The PUZZLE-IN002 technical specifications are listed below. System Form Factor ® ® ® CPU (SoC) gen Intel Core™...
  • Page 15 PUZZLE-IN002 USB DOM 1 x USB DOM (internal) QTS Gateway security Expansion PCIe 1 x PCIe 3.0 x16 slot Mini-SATA 1 x Mini-SATA slot (reserved for WWAN module, supports SATA and USB 2.0 signals) 1 x M.2 A-key 2230 slot (reserved for Wi-Fi module, supports PCIe and USB 2.0 signals)

  • Page 16: Dimensions

    PUZZLE-IN002 Storage Temperature -20°C~75°C (-4°F~167°F) Operating Humidity 5%~90%, non-condensing Safety CE, FCC Weight 5 kg Physical Dimensions 430 mm x 320 mm x 44.2 mm (W x D x H) Operating System Linux Ubuntu 16.04 Table 1-2: Technical Specifications 1.7 Dimensions...

  • Page 17: Unpacking

    PUZZLE-IN002 Chapter Unpacking Page 7...

  • Page 18: Anti-Static Precautions

    When the PUZZLE-IN002 is unpacked, please do the following: Follow the anti-static precautions outlined in Section 2.1.  Make sure the packing box is facing upwards so the PUZZLE-IN002 does not  fall out of the box. Make sure all the components shown in Section 2.3 are present.

  • Page 19: Packing List

    If some of the components listed in the checklist below are missing, please do not proceed with the installation. Contact the IEI reseller or vendor you purchased the PUZZLE-IN002 from or contact an IEI sales representative directly. To contact an IEI sales representative, please send an email to sales@ieiworld.com.

  • Page 20: Optional Items

    PUZZLE-IN002 Quantity Item Image RS-232 to console cable (only for SKUs without memory) 2.4 Optional Items The following table lists the optional items that can be purchased separately. Optional Item Image Slide rail (P/N: RAIL-B02) USB to console cable (P/N: 32013-004000-100-RS)

  • Page 21: Installation

    PUZZLE-IN002 Chapter Installation Page 11...

  • Page 22: Installation Precautions

    PUZZLE-IN002. The PUZZLE-IN002’s cooling vents must not be obstructed by any objects. Blocking the vents can cause overheating of the PUZZLE-IN002. Leave at least 5 cm of clearance around the PUZZLE-IN002 to prevent overheating. Grounding: The PUZZLE-IN002 should be properly grounded. The voltage ...

  • Page 23: Top Cover Removal

    PUZZLE-IN002 3.2 Top Cover Removal Before installing or maintaining the internal components, the top cover must be removed from the PUZZLE-IN002. Follow the steps below to complete the task. Step 1: Remove the four retention screws indicated in Figure 3-1.

  • Page 24: Figure 3-2: Dimm Slot Locations

    PUZZLE-IN002 To install the DIMM module, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-IN002. Please follow the instruction described in Section 3.2. Step 2: Locate the DIMM slots on the motherboard. Figure 3-2: DIMM Slot Locations Step 3: Open the DIMM socket handles.

  • Page 25: Hdd Installation

    PUZZLE-IN002 3.4 HDD Installation The PUZZLE-IN002 allows installation of two 2.5” SATA HDD/SSD. To install HDDs into the system, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-IN002. Please follow the instruction described in Section 3.2.

  • Page 26: Figure 3-4: Secure Hdd To The Bracket

    PUZZLE-IN002 Figure 3-4: Secure HDD to the Bracket Step 4: Re-connect the SATA connector module to the motherboard. Secure the bracket to the chassis with three screws removed previously (Figure 3-5). Figure 3-5: HDD Installation Step 5: Re-install and secure the top cover to the system.

  • Page 27: Pcie Expansion Card Installation

    PUZZLE-IN002 3.5 PCIe Expansion Card Installation The PUZZLE-IN002 allows installation of one PCIe x16 card. To install a PCIe expansion card, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-IN002 (refer to Section 3.2). Step 2: Remove the four expansion slot module retention screws indicated below.

  • Page 28: Figure 3-7: Disconnect The Expansion Slot Module

    PUZZLE-IN002 Step 3: Push the expansion slot module with strength to disconnect the module from the edge connector of the motherboard. Figure 3-7: Disconnect the Expansion Slot Module Step 4: Remove the blank bracket panel that aligns with the PCIe slot for installing the expansion card.

  • Page 29: Figure 3-9: Pcie Expansion Card Installation

    PUZZLE-IN002 Step 5: Align the expansion card to the PCIe slot. Press gently, but firmly, to seat the expansion card correctly in the slot. Install the bracket screw to secure the card to the expansion slot module. Figure 3-9: PCIe Expansion Card Installation...

  • Page 30: Module Installation

    The M.2 slot is keyed in the A position and provides mounting screw position for 2230-size M.2 module. To install an M.2 module, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-IN002. See Section 3.2. Step 2: Locate the M.2 slot on the motherboard.

  • Page 31: Mini-Sata Card Installation

    Push the M.2 module down and secure it with the previously removed retention screw. 3.7 Mini-SATA Card Installation The PUZZLE-IN002 has one full-size/half-size Mini-SATA slot on the motherboard. To install a full-size module, follow the instructions below. Step 1: Remove the top cover from the PUZZLE-IN002. See Section 3.2.

  • Page 32: Half-Size Card Installation

    PUZZLE-IN002 Figure 3-11: Mini-SATA Slot Location Step 3: Remove the pre-installed retention screw from the standoff. Step 4: Line up the notch on the card with the notch on the slot. Slide the card into the socket at an angle of about 20º.

  • Page 33: Lan Connection

    PUZZLE-IN002 3.8 LAN Connection The LAN connectors on the front panel allow connection to an external network. The pinouts of the LAN connectors are listed below. Description Description TRD0+ TRD2- TRD0- TRD1- TRD1+ TRD3+ TRD2+ TRD3- Table 3-1: LAN Pinouts Figure 3-12: RJ-45 Ethernet Connector The RJ-45 Ethernet connector has two status LEDs, one yellow and one green/orange.

  • Page 34: Console Connection

    PUZZLE-IN002 3.9 Console Connection The PUZZLE-IN002 has one RJ-45 serial device connector on the front panel. The RJ-45 connector for the serial port can be identified easily as the RJ-45 for the network has two LEDs on the port, while the connectors for the serial cables don’t. The pinouts of the serial port are listed below.
  • Page 35 PUZZLE-IN002 Step 3: Open a serial console application, PuTTY, as an example. Step 4: Set the speed of the serial connection to “115200”, and choose “Serial” for Connection Type. Step 5: Click “Open” on PuTTY. Page 25...
  • Page 36 PUZZLE-IN002 Step 6: Enter the following command: sudo vi /lib/systemd/system/ttyS0.service Step 7: Ensure the information shown match the followings: [Unit] Description=Serial Console Service [Service] ExecStart=/sbin/getty -L 115200 ttyS0 vt102 Restart=always [Install] WantedBy=multi-user.target Step 8: Run the following commands one by one:...

  • Page 37: Mounting The System

    PUZZLE-IN002 3.10 Mounting the System The PUZZLE-IN002 is shipped with two mounting brackets that support 1U rack mount. To install the mounting brackets, please follow the steps below. Step 1: Align the three retention screw holes in each bracket with the corresponding retention screw holes on the sides of the PUZZLE-IN002.

  • Page 38: Available Drivers

    Step 0: Figure 3-14: Power-on 3.12 Available Drivers All the drivers for the PUZZLE-IN002 are available on IEI Resource Download Center (https://download.ieiworld.com). Type PUZZLE-IN002 and press Enter to find all the relevant software, utilities, and documentation. Figure 3-15: IEI Resource Download Center...

  • Page 39: Driver Download

    3.12.1 Driver Download To download drivers from IEI Resource Download Center, follow the steps below. Step 1: Go to https://download.ieiworld.com. Type PUZZLE-IN002 and press Enter. Step 2: All product-related software, utilities, and documentation will be listed. You can choose Driver to filter the result.

  • Page 40: Maintenance

    3.13.1 Clear CMOS If the PUZZLE-IN002 fails to boot due to improper BIOS settings, the clear CMOS button clears the CMOS data and resets the system BIOS information. To do this, push the clear CMOS button for a few seconds.

  • Page 41: Flash Descriptor Security Override Jumper

    PUZZLE-IN002 After having done one of the above, save the changes and exit the CMOS Setup menu. The clear CMOS button location is shown in Figure 3-16 below. Figure 3-16: Clear CMOS Button Location 3.13.2 Flash Descriptor Security Override Jumper The Flash Descriptor Security Override jumper (J_FLASH1) allows users to enable or disable the ME firmware update.
  • Page 42 PUZZLE-IN002 To update the ME firmware, please follow the steps below. Step 1: Before turning on the system power, short pin 2-3 of the jumper. Step 2: Update the BIOS and ME firmware, and then turn off the system power.

  • Page 43: Bios

    PUZZLE-IN002 Chapter BIOS Page 33...

  • Page 44: Introduction

    PUZZLE-IN002 4.1 Introduction The BIOS is programmed onto the BIOS chip. The BIOS setup program allows changes to certain system settings. This chapter outlines the options that can be changed. NOTE: Some of the BIOS options may vary throughout the life cycle of the product and are subject to change without prior notice.

  • Page 45: Getting Help

    PUZZLE-IN002 Function Decrease the numeric value or make changes Esc key Main Menu – Quit and not save changes into CMOS Status Page Setup Menu and Option Page Setup Menu -- Exit current page and return to Main Menu F1 key...

  • Page 46: Main

    PUZZLE-IN002 The following sections completely describe the configuration options found in the menu items at the top of the BIOS screen and listed above. 4.2 Main The Main BIOS menu (BIOS Menu 1) appears when the BIOS Setup program is entered.

  • Page 47: Advanced

    PUZZLE-IN002 The Main menu has two user configurable fields: System Date [xx/xx/xx]  Use the System Date option to set the system date. Manually enter the day, month and year. System Time [xx:xx:xx]  Use the System Time option to set the system time. Manually enter the hours, minutes and seconds.

  • Page 48: Cpu Configuration

    PUZZLE-IN002 4.3.1 CPU Configuration Use the CPU Configuration menu (BIOS Menu 3) to view detailed CPU specifications or enable the Intel Virtualization Technology. Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc. Advanced CPU Configuration When enabled, a VMM can...

  • Page 49: Trusted Computing

    PUZZLE-IN002  Enable one core in the processor package.  Enable two cores in the processor package.  Enable three cores in the processor package. 4.3.2 Trusted Computing Use the Trusted Computing menu (BIOS Menu 4) to configure settings related to the Trusted Computing Group (TCG) Trusted Platform Module (TPM).

  • Page 50: Iwdd H/W Monitor

    PUZZLE-IN002 4.3.3 iWDD H/W Monitor The iWDD H/W Monitor menu (BIOS Menu 5) contains the fan configuration submenu, and displays the system temperature and CPU fan speed. Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc. Advanced PC Health Status...

  • Page 51: Smart Fan Mode Configuration

    PUZZLE-IN002 +12V +5VSB +3.3V +3.3VSB 4.3.3.1 Smart Fan Mode Configuration Use the Smart Fan Mode Configuration submenu (BIOS Menu 6) to configure the CPU/system fan temperature and speed settings. Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc. Advanced...
  • Page 52 PUZZLE-IN002 Auto mode fan start temperature  If the CPU temperature is between fan off and fan start, the fan speed change to fan start PWM. To set a value, Use the + or – key to change the value or enter a decimal number between 1 and 100.

  • Page 53: It8528 Super Io Configuration

    PUZZLE-IN002 4.3.4 IT8528 Super IO Configuration Use the IT8528 Super IO Configuration menu (BIOS Menu 7) to set or change the configurations for the parallel ports and serial ports. Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc. Advanced...

  • Page 54: Serial Port Console Redirection

    PUZZLE-IN002 Serial Port [Enabled]  Use the Serial Port option to enable or disable the serial port.  Disabled Disable the serial port  Enabled Enable the serial port EFAULT 4.3.5 Serial Port Console Redirection The Serial Port Console Redirection menu (BIOS Menu 9) allows the console redirection options to be configured.
  • Page 55 PUZZLE-IN002 Terminal Type [ANSI]  Use the Terminal Type option to specify the remote terminal type.  VT100 The target terminal type is VT100  VT100+ The target terminal type is VT100+  VT-UTF8 The target terminal type is VT-UTF8 ...

  • Page 56: Legacy Console Redirection Settings

    PUZZLE-IN002  The parity bit is 0 if the number of ones in the data bits is odd.  Mark The parity bit is always 1. This option does not provide error detection.  Space The parity bit is always 0. This option does not provide error detection.

  • Page 57: Nvme Configuration

    PUZZLE-IN002 Legacy Serial Redirection Port [COM1]  Use the Legacy Serial Redirection Port option to select a COM port to display redirection of legacy OS and legacy OPROM messages. Configuration option is listed below. COM1 Default  4.3.6 NVMe Configuration Use the NVMe Configuration (BIOS Menu 11) menu to display the NVMe controller and device information.

  • Page 58: Chipset

    PUZZLE-IN002 4.4 Chipset Use the Chipset menu (BIOS Menu 12) to access the PCH IO and System Agent (SA) configuration menus. WARNING! Setting the wrong values for the Chipset BIOS selections in the Chipset BIOS menu may cause the system to malfunction.

  • Page 59: System Agent (Sa) Configuration

    PUZZLE-IN002 4.4.1 System Agent (SA) Configuration Use the System Agent (SA) Configuration menu (BIOS Menu 13) to configure the System Agent (SA) parameters. Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc. Chipset System Agent (SA) Configuration VT-d capability...

  • Page 60: Memory Configuration

    PUZZLE-IN002 4.4.1.1 Memory Configuration Use the Memory Configuration submenu (BIOS Menu 14) to view memory information. Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc. Chipset Memory Configuration CHA_DIMM0 Populated & Enabled Size 4096 MB (DDR4) --------------------- Number of Ranks : Select Screen...
  • Page 61 PUZZLE-IN002 Primary Display [Auto]  Use the Primary Display option to select the primary graphics controller the system uses. The following options are available: Auto Default  IGFX   PCIe  Internal Graphics [Enabled]  Use the Internal Graphics option to keep IGFX enabled basing on the setup options. The...

  • Page 62: Peg Port Configuration

    PUZZLE-IN002 4.4.1.3 PEG Port Configuration Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc. Chipset PEG Port Configuration Enable or Disable the Root Port PCIEx16 Not Present Enable Root Port [Enabled] ---------------------- Max Link Speed [Auto] : Select Screen ↑...

  • Page 63: Pch-Io Configuration

    PUZZLE-IN002 4.4.2 PCH-IO Configuration Use the PCH-IO Configuration menu (BIOS Menu 17) to configure the PCH parameters. Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc. Chipset PCH-IO Configuration Select AC power state when power is re-applied Auto Power Button Status [Disable (ATX)] after a power failure.

  • Page 64: Sata And Rst Configuration

    PUZZLE-IN002 4.4.2.1 SATA and RST Configuration Use the SATA and RST Configuration menu (BIOS Menu 18) to change and/or set the configuration of the SATA devices installed in the system. Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc.

  • Page 65: Hd Audio Configuration

    PUZZLE-IN002 Hot Plug  Use the Hot Plug option to enable or disable the hot plug function.  Disabled Disables the hot plug function. EFAULT  Enabled Enables the hot plug function. 4.4.2.2 HD Audio Configuration Use the HD Audio Configuration menu (BIOS Menu 19) to configure the PCH Azalia settings.

  • Page 66: Security

    PUZZLE-IN002 4.5 Security Use the Security menu (BIOS Menu 20) to set system and user passwords. Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc. Main Advanced Chipset Security Boot Save & Exit Password Description Set Administrator Password If ONLY the Administrator’s password is set, then this only limits access to Setup and is only asked for when entering Setup.

  • Page 67: Boot

    PUZZLE-IN002 4.6 Boot Use the Boot menu (BIOS Menu 21) to configure system boot options. Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc. Main Advanced Chipset Security Boot Save & Exit Boot Configuration Select the keyboard Bootup NumLock State...
  • Page 68 PUZZLE-IN002 Quiet Boot [Enabled]  Use the Quiet Boot BIOS option to select the screen display when the system boots.  Disabled Normal POST messages displayed  Enabled OEM Logo displayed instead of POST messages EFAULT UEFI Boot [Disabled] ...

  • Page 69: Save & Exit

    PUZZLE-IN002 4.7 Save & Exit Use the Safe & Exit menu (BIOS Menu 22) to load default BIOS values, optimal failsafe values and to save configuration changes. Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc. Main Advanced Chipset...

  • Page 70: Interface Connectors

    PUZZLE-IN002 Chapter Interface Connectors Page 60...

  • Page 71: Peripheral Interface Connectors

    PUZZLE-IN002 5.1 Peripheral Interface Connectors The connector locations of the PUZZLE-IN002’s motherboard are shown below. The connector pinouts for these connectors are listed in the following sections. Page 61...

  • Page 72: Internal Peripheral Connectors

    PUZZLE-IN002 5.2 Internal Peripheral Connectors The table below shows a list of the connectors on the motherboard. Pinouts of these connectors can be found in the following sections. Connector Type Label ATX power connector 24-pin connector ATX1 CPU power connector...

  • Page 73: Atx Power Connector (Atx1)

    PUZZLE-IN002 5.2.1 ATX Power Connector (ATX1) Description Description +3.3 V +3.3 V +3.3 V -12 V +5 V PS-ON +5 V PW-OK +5VSB +5 V +12V +5 V +12V +5 V +3.3 V Table 5-2: ATX Power Connector Pinouts 5.2.2 CPU Power Connector (CPU12V1)

  • Page 74: Dio Connector (Dio1)

    PUZZLE-IN002 5.2.4 DIO Connector (DIO1) PIN NO. DESCRIPTION PIN NO. DESCRIPTION     Output 3 Output 2   Output 1 Output 0   Input 3 Input 2   Input 1 Input 0 Table 5-5: DIO Connector (DIO1) Pinouts 5.2.5 EC Debug Connector (CN1)

  • Page 75: Front Panel Connector (F_Panel1)

    PUZZLE-IN002 5.2.7 Front Panel Connector (F_PANEL1) FUNCTION DESCRIPTION FUNCTION DESCRIPTION Power LED PWR_LED+ Speaker Speaker+ PWR_LED- Power Button PWR_BTN+ Speaker- PWR_BTN- Reset HDD LED HDD LED+ Reset+ HDD LED- Reset- Table 5-8: Front Panel Connector (F_PANEL1) Pinouts 5.2.8 LCM Connector (CN2) PIN NO.

  • Page 76: Slot (M2_Cn1)

    PUZZLE-IN002 5.2.1 M.2 Slot (M2_CN1) PIN NO. DESCRIPTION PIN NO. DESCRIPTION +3.3V USB_D+ +3.3V USB_D- PCIe_TX+ PCIe_TX- PCIe_RX+ PCIe_RX- REFCLK+ REFCLK- PCH_SUSCLK CLKREQ BT_RF_KILL- PCH_WAKE- WIFI_RF_KILL- I2C_DATA I2C_CLK Page 66...

  • Page 77: Mini-Sata Card Slot (Mini_Pcie1)

    PUZZLE-IN002 PIN NO. DESCRIPTION PIN NO. DESCRIPTION INT- RESET- CLKREQ PEWAKE- +3.3V +3.3V Table 5-10: M.2 Slot (M2_CN1) Pinouts 5.2.2 Mini-SATA Card Slot (MINI_PCIE1) PIN NO. DESCRIPTION PIN NO. DESCRIPTION PCH_WAKE- +3.3V 1.5V SIM_VCC SIM_IO MSATA_CLK- SIM_CLK MSATA _CLK+ SIM_RST...

  • Page 78: Power Switch Connector (Pwr_Btn1)

    PUZZLE-IN002 PIN NO. DESCRIPTION PIN NO. DESCRIPTION USB_DATA+ +3.3V +3.3V RF_LINK# BLUELED# 1.5V +3.3V Table 5-11: Mini-SATA Card Slot (MINI_PCIE1) Pinouts 5.2.1 Power Switch Connector (PWR_BTN1) PIN NO. DESCRIPTION PWRBTN_SW+ PWRBTN_SW- Table 5-12: Power Switch Connector (PWR_BTN1) Pinouts 5.2.2 SATA Connector (SATA_SLOT1) PIN NO.

  • Page 79: Spi Flash Connector (Jspi1)

    PUZZLE-IN002 PIN NO. DESCRIPTION PIN NO. DESCRIPTION SATA_TX1- SATA_TX1+ SATA_RX1- +V5S SATA RX1+ Table 5-13: SATA 6Gb/s Connector (SATA_SLOT1) Pinouts 5.2.3 SPI Flash Connector (JSPI1) PIN NO. DESCRIPTION +1.8V SPI_CS SPI_SO SPI_CLK SPI_SI Table 5-14: SPI Flash Connector (JSPI1) Pinouts 5.2.4 SPI Flash Connector - EC (JSPI2)

  • Page 80: Tpm Connector (Tpm1)

    PUZZLE-IN002 5.2.5 TPM Connector (TPM1) PIN NO. DESCRIPTION PIN NO. DESCRIPTION LCLK LFRAME# LRERST# LAD3 LAD2 +3.3V LAD1 LAD0 SB3V SERIRQ GLKRUN# LPCPD# LDRQ# Table 5-16: TPM Connector (TPM1) Pinouts 5.2.6 USB 2.0 Connector (USB1) PIN NO. DESCRIPTION PIN NO.

  • Page 81: Table 5-18: Usb Dom Connector (Usb_Dom1) Pinouts

    PUZZLE-IN002 Table 5-18: USB DOM Connector (USB_DOM1) Pinouts Page 71...

  • Page 82: A Regulatory Compliance

    PUZZLE-IN002 Appendix Regulatory Compliance Page 72...
  • Page 83 PUZZLE-IN002 DECLARATION OF CONFORMITY This equipment is in conformity with the following EU directives: EMC Directive 2014/30/EU  Low-Voltage Directive 2014/35/EU  RoHS II Directive 2011/65/EU  If the user modifies and/or install other devices in the equipment, the CE conformity declaration may no longer apply.
  • Page 84 PUZZLE-IN002 Español [Spanish] IEI Integration Corp declara que el equipo cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική [Greek] IEI Integration Corp ΔΗΛΩΝΕΙ ΟΤΙ ΕΞΟΠΛΙΣΜΟΣ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ...
  • Page 85 PUZZLE-IN002 Româna [Romanian] IEI Integration Corp declară că acest echipament este in conformitate cu cerinţele esenţiale şi cu celelalte prevederi relevante ale Directivei 1999/5/CE. Slovensko [Slovenian] IEI Integration Corp izjavlja, da je ta opreme v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES.
  • Page 86 PUZZLE-IN002 FCC WARNING This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and  This device must accept any interference received, including interference that ...

  • Page 87: B Safety Precautions

    PUZZLE-IN002 Appendix Safety Precautions Page 77...

  • Page 88: Safety Precautions

    Drop the system against a hard surface. In a site where the ambient temperature exceeds the rated temperature B.1.2 Anti-static Precautions WARNING: Failure to take ESD precautions during the installation of the PUZZLE-IN002 result permanent damage PUZZLE-IN002 and severe injury to the user. Page 78...

  • Page 89: Product Disposal

    Electrostatic discharge (ESD) can cause serious damage to electronic components, including the PUZZLE-IN002. Dry climates are especially susceptible to ESD. It is therefore critical that whenever the PUZZLE-IN002 is opened and any of the electrical components are handled, the following anti-static precautions are strictly adhered to.

  • Page 90: Maintenance And Cleaning Precautions

    When maintaining or cleaning the PUZZLE-IN002, please follow the guidelines below. B.2.1 Maintenance and Cleaning Prior to cleaning any part or component of the PUZZLE-IN002, please read the details below. The interior of the PUZZLE-IN002 does not require cleaning. Keep fluids ...
  • Page 91 Vacuum cleaner – Using a vacuum specifically designed for computers is  one of the best methods of cleaning the PUZZLE-IN002. Dust and dirt can restrict the airflow in the PUZZLE-IN002 and cause its circuitry to corrode. Swabs - Swaps moistened with rubbing alcohol or water are excellent tools ...

  • Page 92: C Error Beep Code

    PUZZLE-IN002 Appendix Error Beep Code Page 82...

  • Page 93: Pei Beep Codes

    PUZZLE-IN002 C.1 PEI Beep Codes Number of Beeps Description Memory not Installed Memory was installed twice (InstallPeiMemory routine in PEI Core called twice) Recovery started DXEIPL was not found DXE Core Firmware Volume was not found Recovery failed S3 Resume failed Reset PPI is not available C.2 DXE Beep Codes...

  • Page 94: D Hazardous Materials Disclosure

    PUZZLE-IN002 Appendix Hazardous Materials Disclosure Page 84...
  • Page 95 PUZZLE-IN002 D.1 RoHS II Directive (2015/863/EU) The details provided in this appendix are to ensure that the product is compliant with the RoHS II Directive (2015/863/EU). The table below acknowledges the presences of small quantities of certain substances in the product, and is applicable to RoHS II Directive (2015/863/EU).
  • Page 96 PUZZLE-IN002 D.2 China RoHS 此附件旨在确保本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符 合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的 年限。本产品可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些 元件将会单独标示出来。 部件名称 有毒有害物质或元素 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11364-2014 與 GB/T26572-2011 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11364-2014 與 GB/T26572-2011 标准规定的限量要求。 Page 86...

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