Desktop network appliance with intel atom c3000 series processor, four ddr4, six gbe ports, two 10gbe sfp+, two m.2, pcie mini, rack mount, and rohs compliant
Embedded system with mini-itx motherboard intel pentium 4/celeron d cpu dual pcie gbe, com, vga, usb 2.0 and audio (181 pages)
Summary of Contents for IEI Technology PUZZLE-IN003B
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PUZZLE-IN003B MODEL: PUZZLE-IN003B ® ® Desktop Network Appliance with Intel Atom C3000 Series Processor, Four DDR4, Six GbE Ports, Two 10GbE SFP+, Two M.2, PCIe Mini, Rack Mount, and RoHS Compliant User Manual Page i Rev. 1.00 – January 21, 2020...
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PUZZLE-IN003B Revision Date Version Changes January 21, 2020 1.00 Initial release Page ii...
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PUZZLE-IN003B Copyright COPYRIGHT NOTICE The information in this document is subject to change without prior notice in order to improve reliability, design and function and does not represent a commitment on the part of the manufacturer. In no event will the manufacturer be liable for direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use the product or documentation, even if advised of the possibility of such damages.
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PUZZLE-IN003B Manual Conventions WARNING Warnings appear where overlooked details may cause damage to the equipment or result in personal injury. Warnings should be taken seriously. CAUTION Cautionary messages should be heeded to help reduce the chance of losing data or damaging the product.
PUZZLE-IN003B 1.1 Overview Figure 1-1: PUZZLE-IN003B Series ® The PUZZLE-IN003B is a compact desktop network appliance series powered by Intel ® Atom C3758/C3558 processor. It is optimized to host VNFs (Virtual Network Functions) and is ideal for SD-WAN. The PUZZLE-IN003B supports six copper GbE ports and two 10GbE SFP+ connections for high-speed network applications.
PUZZLE-IN003B 1.3 Features The PUZZLE-IN003B features are listed below: ® ® Powered by Intel Atom C3000 series processor Support four 2133 MHz DDR4 ECC/non-ECC UDIMMs/RDIMMs (UDIMM up to 64 GB / RDIMM up to 128 GB) ® ...
The system is turned on. No SSD activity SSD Status LED Blinking Blue SSD activity No alert Alert LED Alert message 1.5 Rear Panel An overview of the PUZZLE-IN003B rear panel is shown in Figure 1-3 below. Figure 1-3: Rear Panel Page 4...
PUZZLE-IN003B 1.6 Technical Specifications The PUZZLE-IN003B technical specifications are listed in Table 1-2. System ® ® CPU (SoC) Intel Atom C3000 series processor ® ® C0: Intel Atom C3758 (up to 2.20 GHz, 16M cache) ® ® C1: Intel Atom C3558 (up to 2.20 GHz, 8M cache)
PUZZLE-IN003B I/O and Indicators Console 1 x RJ-45 RS-232 1 x USB 3.2 Gen 1 (5 Gb/s) port (external, Type A) 1 x USB 2.0 port (external, Type A) Indicator Power status (blue) SSD status (green) Alert LED (programmable, red)
Electrostatic discharge (ESD) can cause serious damage to electronic components, including the PUZZLE-IN003B. Dry climates are especially susceptible to ESD. It is therefore critical that whenever the PUZZLE-IN003B or any other electrical component is handled, the following anti-static precautions are strictly adhered to.
If some of the components listed in the checklist below are missing, please do not proceed with the installation. Contact the IEI reseller or vendor you purchased the PUZZLE-IN003B from or contact an IEI sales representative directly. To contact an IEI sales representative, please send an email to sales@ieiworld.com.
Air Circulation: Make sure there is sufficient air circulation when installing the PUZZLE-IN003B. The PUZZLE-IN003B’s cooling vents must not be obstructed by any objects. Blocking the vents can cause overheating of the PUZZLE-IN003B. Leave at least 5 cm of clearance around the PUZZLE-IN003B to prevent overheating. ...
PUZZLE-IN003B 3.2 Top Cover Removal Before installing or maintaining the internal components, the top cover must be removed from the PUZZLE-IN003B. Follow the steps below to complete the task. Step 1: Remove the retention screw indicated in Figure 3-1. Step 2: Slide the top cover towards the rear side and gently lift the top cover (Figure 3-1).
PUZZLE-IN003B To install the DIMM module, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-IN003B. Please follow the instruction described in Section 3.2. Step 2: Locate the DIMM slots on the motherboard. Figure 3-2: DIMM Slot Locations Step 3: Open the DIMM socket handles.
PUZZLE-IN003B 3.4 M.2 Module Installation To install an M.2 module, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-IN003B. See Section 3.2. Step 2: Locate the M.2 slots on the motherboard. Step 3: Remove the on-board retention screw.
PUZZLE-IN003B 3.5 PCIe Mini Card Installation The PUZZLE-IN003B has one full-size/half-size PCIe Mini slot on the motherboard. To install a full-size module, follow the instructions below. Step 1: Remove the top cover from the PUZZLE-IN003B. See Section 3.2. Step 2: Locate the PCIe Mini slot on the motherboard (Figure 3-3).
A WWAN module must be installed in the PCIe Mini slot (MINI_PCIE1) to provide WWAN communication. To install a SIM card, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-IN003B. See Section 3.2. Step 2: Locate the SIM card slot on the motherboard (Figure 3-4). Page 18...
PUZZLE-IN003B Figure 3-4: SIM Card Slot Location Step 3: Unlock the SIM card slot cover by sliding the cover in the direction as shown by the arrow in Figure 3-5. Figure 3-5: Unlock SIM Card Slot Cover Page 19...
PUZZLE-IN003B Step 4: Open the slot cover and place a SIM card onto the slot. The cut mark on the corner should be facing away from the slot as shown in Figure 3-6. Figure 3-6: SIM Card Installation Step 5: Close the slot cover and lock it by sliding it in the direction as shown by the arrow in Figure 3-7.
PUZZLE-IN003B 3.6 External Interface Connection The front panel has several external I/O ports. The pinouts of these I/O ports are listed in the following sections. Page 21...
PUZZLE-IN003B 3.6.1 LAN Connection - 1GbE The 1GbE LAN connectors on the front panel allow connection to an external network. The pinouts of the LAN connectors are listed below. Description Description MDIA3- MDIA1+ MDIA3+ MDIA2+ MDIA2- MDIA0- MDIA1- MDIA0+ Table 3-1: 1GbE Port Pinouts Figure 3-8: RJ-45 1GbE Connector The RJ-45 Ethernet connector has two status LEDs, one yellow and one green/orange.
PUZZLE-IN003B 3.6.2 LAN Connection - 10GbE SFP+ The 10GbE SFP+ connectors on the front panel allow transfer rate of up to 10 gigabits per second. The pinouts of the 10GbE LAN connectors are listed below. Description Description SFP+_TX_FAULT SFP+_RX- SFP+_TX_DISABLE...
PUZZLE-IN003B 3.6.3 Console Connection The PUZZLE-IN003B has one RJ-45 serial device connector on the front panel. The RJ-45 connector for the serial port can be identified easily as the RJ-45 for the network has two LEDs on the port, while the connectors for the serial cables don’t. The pinouts of the serial port are listed below.
PUZZLE-IN003B 3.7 Mounting the System The PUZZLE-IN003B is shipped with two mounting brackets that support 1U rack mount. To install the mounting brackets, please follow the steps below. Step 1: Align the three retention screw holes in each bracket with the corresponding retention screw holes on the sides of the PUZZLE-IN003B.
To power-on the PUZZLE-IN003B please follow the steps below: Step 1: Connect the power adapter shipped with the PUZZLE-IN003B to the power jack on the rear panel. Step 2: Use a power cord to connect the power adapter and the power source.
PUZZLE-IN003B 3.9 Resource Download All the resources for the PUZZLE-IN003B are available on IEI Resource Download Center (https://download.ieiworld.com). Type PUZZLE-IN003B and press Enter to find all the relevant software, utilities, and documentation. Figure 3-12: IEI Resource Download Center 3.10 System Configuration...
Step 0: 3.10.1.1 Clear CMOS If the PUZZLE-IN003B fails to boot due to improper BIOS settings, the clear CMOS jumper clears the CMOS data and resets the system BIOS information. To do this, short the jumper for 3 seconds or more, then remove the jumper clip.
PUZZLE-IN003B 4.1 Introduction The BIOS is programmed onto the BIOS chip. The BIOS setup program allows changes to certain system settings. This chapter outlines the options that can be changed. NOTE: Some of the BIOS options may vary throughout the life cycle of the product and are subject to change without prior notice.
PUZZLE-IN003B Function Decrease the numeric value or make changes Esc key Main Menu – Quit and not save changes into CMOS Status Page Setup Menu and Option Page Setup Menu -- Exit current page and return to Main Menu F1 key...
PUZZLE-IN003B The following sections completely describe the configuration options found in the menu items at the top of the BIOS screen and listed above. 4.2 Main The Main BIOS menu (BIOS Menu 1) appears when the BIOS Setup program is entered.
PUZZLE-IN003B 4.3 Advanced Use the Advanced menu (BIOS Menu 2) to configure the CPU and peripheral devices through the following sub-menus: WARNING! Setting the wrong values in the sections below may cause the system to malfunction. Make sure that the settings made are compatible with the hardware.
PUZZLE-IN003B 4.3.1 Trusted Computing Use the Trusted Computing menu (BIOS Menu 3) to configure settings related to the Trusted Computing Group (TCG) Trusted Platform Module (TPM). Aptio Setup Utility – Copyright (C) 2019 American Megatrends, Inc. Advanced Configuration Enables or Disables BIOS...
PUZZLE-IN003B 4.3.2 IT8528 Super IO Configuration Use the IT8528 Super IO Configuration menu (BIOS Menu 4) to set or change the configurations for the parallel ports and serial ports. Aptio Setup Utility – Copyright (C) 2019 American Megatrends, Inc. Advanced...
PUZZLE-IN003B Serial Port [Enabled] Use the Serial Port option to enable or disable the serial port. Disable the serial port Disabled Enable the serial port Enabled EFAULT 4.3.3 iWDD H/W Monitor The iWDD H/W Monitor menu (BIOS Menu 6) contains the fan configuration submenu, and displays the system temperature and CPU fan speed.
PUZZLE-IN003B System Temperature System Fan Speeds (C0 SKU only) Voltages: CPU_CORE_VCC +12V +5VSB +3.3V +3.3VSB 4.3.3.1 Smart Fan Mode Configuration (C0 SKU Only) Use the Smart Fan Mode Configuration submenu (BIOS Menu 7) to configure the CPU/system fan temperature and speed settings. NOTE: This submenu is only available in C0 SKU.
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PUZZLE-IN003B SYS_FAN Smart Fan Control [Auto Mode] Use the CPU_FAN Smart Fan Control options to configure the CPU Smart Fans. The fan spins at the speed set in Manual Mode Manual Mode settings. The fan adjusts its speed using Auto Mode...
PUZZLE-IN003B 4.3.4 Serial Port Console Redirection The Serial Port Console Redirection menu (BIOS Menu 8) allows the console redirection options to be configured. Console redirection allows users to maintain a system remotely by re-directing keyboard input and text output through the serial port.
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PUZZLE-IN003B VT-UTF8 The target terminal type is VT-UTF8 The target terminal type is ANSI ANSI EFAULT Bits per second [115200] Use the Bits per second option to specify the serial port transmission speed. The speed must match the other side. Long or noisy lines may require lower speeds.
PUZZLE-IN003B Space The parity bit is always 0. This option does not provide error detection. Stop Bits [1] Use the Stop Bits option to specify the number of stop bits used to indicate the end of a serial data packet. Communication with slow devices may require more than 1 stop bit.
PUZZLE-IN003B 4.3.5 NVMe Configuration Use the NVMe Configuration menu (BIOS Menu 10) to change and/or set the configuration of the NVMe devices installed in the system. Aptio Setup Utility – Copyright (C) 2019 American Megatrends, Inc. Advanced NVMe Controller and Drive information...
PUZZLE-IN003B 4.4.1 Processor Configuration Use the Processor Configuration menu (BIOS Menu 12) to view detailed CPU specifications or enable the Intel Virtualization Technology. Aptio Setup Utility – Copyright (C) 2019 American Megatrends, Inc. IntelRCSetup Processor Configuration Enable/disable CPU -------------------------------------------------- Virtualization...
PUZZLE-IN003B 4.4.1 North Bridge Chipset Configuration Use the North Bridge Chipset Configuration menu (BIOS Menu 13) to view detailed memory specifications or enable/disable Intel VT-d. Aptio Setup Utility – Copyright (C) 2019 American Megatrends, Inc. IntelRCSetup North Bridge Chipset Configuration...
PUZZLE-IN003B 4.4.1 South Bridge Chipset Configuration Use the South Bridge Chipset Configuration menu (BIOS Menu 14) to configure SATA devices or PCIe interfaces. Aptio Setup Utility – Copyright (C) 2019 American Megatrends, Inc. IntelRCSetup -------------------------------------------------- Configuration of SATA South Bridge Chipset Configuration...
PUZZLE-IN003B Enable/disable port [Enabled] Use the Enable/disable port option to configure the SATA controller. Enables the on-board SATA controller. Enabled EFAULT Disables the on-board SATA controller. Disabled Hot Plug [Disabled] Use the Hot Plug option to enable or disable the hot plug function.
PUZZLE-IN003B Link Speed [Gen3] Use the Link Speed option to configure the PCIe slot speed. Gen1 Gen2 Gen3 EFAULT 4.5 Security Use the Security menu (BIOS Menu 17) to set system and user passwords. Aptio Setup Utility – Copyright (C) 2019 American Megatrends, Inc.
PUZZLE-IN003B 4.6 Boot Use the Boot menu (BIOS Menu 18) to configure system boot options. Aptio Setup Utility – Copyright (C) 2019 American Megatrends, Inc. Main Advanced IntelRCSetup Security Boot Save & Exit Boot Configuration Select the keyboard Bootup NumLock State...
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PUZZLE-IN003B Quiet Boot [Enabled] Use the Quiet Boot BIOS option to select the screen display when the system boots. Normal POST messages displayed Disabled OEM Logo displayed instead of POST messages Enabled EFAULT UEFI Boot [Disabled] Use the UEFI Boot option to enable or disable to boot from the UEFI devices.
PUZZLE-IN003B 4.7 Save & Exit Use the Safe & Exit menu (BIOS Menu 19) to load default BIOS values, optimal failsafe values and to save configuration changes. Aptio Setup Utility – Copyright (C) 2019 American Megatrends, Inc. Main Advanced IntelRCSetup...
PUZZLE-IN003B 5.1 Peripheral Interface Connectors The connector locations of the PUZZLE-IN003B’s motherboard are shown below. The connector pinouts for these connectors are listed in the following sections. Page 53...
PUZZLE-IN003B 5.2 Internal Peripheral Connectors Internal peripheral connectors on the motherboard and are only accessible when the motherboard is outside of the chassis. The table below shows a list of the connectors on the motherboard. Pinouts of these connectors can be found in the following sections.
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PUZZLE-IN003B DECLARATION OF CONFORMITY This equipment is in conformity with the following EU directives: EMC Directive 2014/30/EU Low-Voltage Directive 2014/35/EU RoHS II Directive 2015/863/EU If the user modifies and/or install other devices in the equipment, the CE conformity declaration may no longer apply.
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PUZZLE-IN003B Español [Spanish] IEI Integration Corp declara que el equipo cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική [Greek] IEI Integration Corp ΔΗΛΩΝΕΙ ΟΤΙ ΕΞΟΠΛΙΣΜΟΣ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ...
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PUZZLE-IN003B Româna [Romanian] IEI Integration Corp declară că acest echipament este in conformitate cu cerinţele esenţiale şi cu celelalte prevederi relevante ale Directivei 1999/5/CE. Slovensko [Slovenian] IEI Integration Corp izjavlja, da je ta opreme v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES.
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PUZZLE-IN003B FCC WARNING This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation.
Drop the system against a hard surface. In a site where the ambient temperature exceeds the rated temperature B.1.2 Anti-static Precautions WARNING: Failure to take ESD precautions during the installation of the PUZZLE-IN003B result permanent damage PUZZLE-IN003B and severe injury to the user. Page 68...
Electrostatic discharge (ESD) can cause serious damage to electronic components, including the PUZZLE-IN003B. Dry climates are especially susceptible to ESD. It is therefore critical that whenever the PUZZLE-IN003B is opened and any of the electrical components are handled, the following anti-static precautions are strictly adhered to.
Some components in the PUZZLE-IN003B may only be cleaned using a product specifically designed for the purpose. In such case, the product will be explicitly mentioned in the cleaning tips. Below is a list of items to use when cleaning the PUZZLE-IN003B. ...
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PUZZLE-IN003B Vacuum cleaner – Using a vacuum specifically designed for computers is one of the best methods of cleaning the PUZZLE-IN003B. Dust and dirt can restrict the airflow in the PUZZLE-IN003B and cause its circuitry to corrode. Swabs - Swaps moistened with rubbing alcohol or water are excellent tools for wiping hard to reach areas.
PUZZLE-IN003B C.1 PEI Beep Codes Number of Beeps Description Memory not Installed Memory was installed twice (InstallPeiMemory routine in PEI Core called twice) Recovery started DXEIPL was not found DXE Core Firmware Volume was not found Recovery failed S3 Resume failed Reset PPI is not available C.2 DXE Beep Codes...
PUZZLE-IN003B D.1 RoHS II Directive (2015/863/EU) The details provided in this appendix are to ensure that the product is compliant with the RoHS II Directive (2015/863/EU). The table below acknowledges the presences of small quantities of certain substances in the product, and is applicable to RoHS II Directive (2015/863/EU).
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