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PUZZLE-5030
MODEL:
PUZZLE-5030
1U Rackmount Network Appliance Supports LGA1200 Intel® Xeon® E
Processor (Codenamed: Rocket Lake), Intel® C256 Chipset,
Four DDR4 Slots, Eight 2.5GbE, Two PulM Slots,
Two PCIe Expansions, Redundant Power, RoHS
User Manual
Page 1
Rev. 1.00 – November 10, 2022

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Table of Contents
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Summary of Contents for IEI Technology PUZZLE-5030

  • Page 1 PUZZLE-5030 MODEL: PUZZLE-5030 1U Rackmount Network Appliance Supports LGA1200 Intel® Xeon® E Processor (Codenamed: Rocket Lake), Intel® C256 Chipset, Four DDR4 Slots, Eight 2.5GbE, Two PulM Slots, Two PCIe Expansions, Redundant Power, RoHS User Manual Page 1 Rev. 1.00 – November 10, 2022...
  • Page 2 PUZZLE-5030 Revision Date Version Changes November 10, 2022 1.00 Initial release Page 2...
  • Page 3 PUZZLE-5030 Copyright COPYRIGHT NOTICE The information in this document is subject to change without prior notice in order to improve reliability, design and function and does not represent a commitment on the part of the manufacturer. In no event will the manufacturer be liable for direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use the product or documentation, even if advised of the possibility of such damages.
  • Page 4 PUZZLE-5030 Manual Conventions WARNING Warnings appear where overlooked details may cause damage to the equipment or result in personal injury. Warnings should be taken seriously. CAUTION Cautionary messages should be heeded to help reduce the chance of losing data or damaging the product.
  • Page 5: Table Of Contents

    OVER EMOVAL 3.3 UDIMM I ................... 27 NSTALLATION 3.4 CPU I (PUZZLE-5030-R O ) ............28 NSTALLATION 3.4.1 CPU Heatsink Installation (PUZZLE-5030-R Only) ........30 3.5 HDD I ....................31 NSTALLATION 3.6 PCI ..............33 XPANSION NSTALLATION 3.7 IEI N ..............
  • Page 6 PUZZLE-5030 3.12.1 Enable Console Port When Booting .............. 45 3.13 R ......................48 OUNT 3.14 P ..................49 OWER ROCEDURE 3.15 A ....................50 VAILABLE RIVERS 3.15.1 Driver Download ................... 51 3.16 M ....................... 52 AINTENANCE 3.16.1 Power Supply Unit Replacement ..............53 3.16.2 Jumper Settings ....................
  • Page 7 PUZZLE-5030 4.4.1.2 Graphics Configuration ................78 4.4.2 PCH-IO Configuration ..................80 4.4.2.1 PCI Express Configuration ............... 81 4.4.2.2 SATA and RST Configuration ..............83 4.5 S ......................... 84 ECURITY 4.6 B ........................85 4.7 S & E ......................87 5 INTERFACE CONNECTORS ................... 88 5.1 P...
  • Page 8 PUZZLE-5030 B SAFETY PRECAUTIONS ..................110 B.1 S .................... 111 AFETY RECAUTIONS B.1.1 General Safety Precautions ................111 B.1.2 Anti-static Precautions ................... 112 B.1.3 Product Disposal .................... 113 B.2 M ............114 AINTENANCE AND LEANING RECAUTIONS B.2.1 Maintenance and Cleaning ................114 B.2.2 Cleaning Tools ....................
  • Page 9 PUZZLE-5030 List of Figures Figure 1-1: PUZZLE-5030 Series ....................13 Figure 1-2: PUZZLE-5030 Front Panel ..................15 Figure 1-3: PUZZLE-5030 Rear Panel ..................15 Figure 1-4: Expansion Slot Block Diagram ................18 Figure 1-5: Physical Dimensions (millimeters) ................19 Figure 3-1: Top Cover Removal ....................26 Figure 3-2: UDIMM Slot Locations ....................
  • Page 10 PUZZLE-5030 List of Tables Table 1-1: PUZZLE-5030 Model Variations ................. 14 Table 1-2: Technical Specifications .................... 17 Table 3-1: LAN Pinouts ........................ 42 Table 3-2: RJ-45 Ethernet Connector LEDs ................42 Table 3-3: RJ-45 Serial Port Pinouts ................... 45 Table 3-4: AT/ATX Mode Switch Settings .................. 54 Table 3-5: BIOS Update Selection Jumper Settings ..............
  • Page 11 PUZZLE-5030 Table 5-23: IEI Networking Module Slot B Pinouts ..............104 Table 5-24: PCIe Link Configuration ..................104 Page 11...
  • Page 12: Introduction

    PUZZLE-5030 Chapter Introduction Page 12...
  • Page 13: Overview

    PUZZLE-5030 1.1 Overview Figure 1-1: PUZZLE-5030 Series The PUZZLE-5030 is a 1 U network appliance series powered by the 8th generation Intel® ® Xeon E Processor (codenamed: Rocket Lake). It is optimized to host VNFs (Virtual Network Functions) and is ideal for SD-WAN.
  • Page 14: Model Variations

    PUZZLE-5030 - XE/R Intel® Xeon® E-2378G - XE2/R Intel® Xeon® E-2378 *A CPU heatsink must be purchased separately for the PUZZLE-5030-R. Refer to Section 2.4. Table 1-1: PUZZLE-5030 Model Variations 1.3 Features The PUZZLE-5030 features are listed below:  Powered by 8th gen Intel® Xeon® E Processor (Codename: Rocket Lake) and Intel®...
  • Page 15: Front Panel

    Blinking Green HDD activity No alert Alert LED Alert message 1.5 Rear Panel An overview of the PUZZLE-5030 rear panel is shown in F igure 1-3 below. 6 9 1 H 6 9 1 Figure 1-3: PUZZLE-5030 Rear Panel Page 15...
  • Page 16: Technical Specifications

    PUZZLE-5030 1.6 Technical Specifications The PUZZLE-5030 technical specifications are listed in Table 1-2. Form Factor CPU (SoC) Intel ® Xeon ® E Processor (Codename: Rocket Lake) ® Chipset Intel C256 Memory DDR4 3200 MHz ECC/non-ECC UDIMM Up to 128 GB 4 x 288-pin DIMM ®...
  • Page 17: Table 1-2: Technical Specifications

    PUZZLE-5030 TPM 2.0 pin header Antenna Connector 1 x Knockout hole for antenna connector Power Input 100 V ~ 240 V, 5 A ~ 2.5 A, 60 Hz ~ 50 Hz Type/Watt 300 W AC, redundant Thermal Solution 3 x Cooling fans with smart fan function...
  • Page 18: Expansion Slot Block Diagram

    PUZZLE-5030 1.6.1 Expansion Slot Block Diagram The block diagram of the expansion slots is shown below: Figure 1-4: Expansion Slot Block Diagram Page 18...
  • Page 19: Dimensions

    PUZZLE-5030 1.7 Dimensions The physical dimensions are shown below: Figure 1-5: Physical Dimensions (millimeters) Page 19...
  • Page 20: Unpacking

    PUZZLE-5030 Chapter Unpacking Page 20...
  • Page 21: Anti-Static Precautions

    PUZZLE-5030 and severe injury to the user. Electrostatic discharge (ESD) can cause serious damage to electronic components, including the PUZZLE-5030. Dry climates are especially susceptible to ESD. It is therefore critical that whenever the PUZZLE-5030 or any other electrical component is handled, the following anti-static precautions are strictly adhered to.
  • Page 22: Packing List

    If some of the components listed in the checklist below are missing, please do not proceed with the installation. Contact the IEI reseller or vendor you purchased the PUZZLE-5030 from or contact an IEI sales representative directly. To contact an IEI sales representative, please send an email to sales@ieiworld.com.
  • Page 23: Optional Items

    PUZZLE-5030 2.4 Optional Items The following table lists the optional items that can be purchased separately. Optional Item Image Sliding rails for rack mount (P/N: RAIL-B02) USB to console cable (P/N: 32013-004000-100-RS) RS-232 to console cable (P/N: 32005-005100-100-RS) HDMI cable...
  • Page 24: Installation

    PUZZLE-5030 Chapter Installation Page 24...
  • Page 25: Installation Precautions

    Air Circulation: Make sure there is sufficient air circulation when installing the PUZZLE-5030. The PUZZLE-5030’s cooling vents must not be obstructed by any objects. Blocking the vents can cause overheating of the PUZZLE-5030. Leave at least 5 cm of clearance around the PUZZLE-5030 to prevent overheating. ...
  • Page 26: Top Cover Removal

    Before installing or maintaining the internal components, the top cover must be removed from the PUZZLE-5030. Follow the steps below to complete the task. Step 1: Remove the five retention screws indicated in Figure 3-1.
  • Page 27: Udimm Installation

    To install the UDIMM module, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-5030. Please follow the instruction described in Section 3.2. Step 2: Locate the UDIMM slots on the motherboard.
  • Page 28: Cpu Installation (Puzzle-5030-R Only)

    To remove a UDIMM, push both handles outward. The memory module is ejected by a mechanism in the socket.Step 0: 3.4 CPU Installation (PUZZLE-5030-R Only) WARNING: CPUs are expensive and sensitive components. When installing the CPU please be careful not to damage it in anyway. Make sure the CPU is installed properly and ensure the correct cooling kit is properly installed.
  • Page 29: Figure 3-4: Remove Protective Cover

    PUZZLE-5030 Step 2: Open the socket and remove the protective cover. The black protective cover can be removed by pulling up on the tab labeled "Remove". See Figure 3-4. Figure 3-4: Remove Protective Cover Step 3: Inspect the CPU socket. Make sure there are no bent pins and make sure the socket contacts are free of foreign material.
  • Page 30: Cpu Heatsink Installation (Puzzle-5030-R Only)

    0: Figure 3-6: Close the Socket LGA1155 3.4.1 CPU Heatsink Installation (PUZZLE-5030-R Only) WARNING: Do not wipe off (accidentally or otherwise) the pre-sprayed layer of thermal paste on the bottom of the heat sink. The thermal paste between the CPU and the heat sink is important for optimum heat dissipation.
  • Page 31: Hdd Installation

    PUZZLE-5030 A CPU heatsink must be installed in the PUZZLE-5030-R after the CPU installation. The CPU heatsink can be bought from IEI. To install the heatsink, follow the instructions below. Step 1: A heatsink bracket is pre-installed on the rear of the motherboard Step 2: Properly orient the CPU heatsink.
  • Page 32: Figure 3-8: Hdd Bracket Retention Screws

    PUZZLE-5030 Step 2: Remove the HDD bracket from the system. To do this, remove the three retention screws indicated below and disconnect the SATA connector module from the motherboard. Figure 3-8: HDD Bracket Retention Screws Step 3: Insert an HDD into the bracket until the HDD is properly connected to the SATA connector.
  • Page 33: Pcie Expansion Card Installation

    Re-install and secure the top cover to the system. 3.6 PCIe Expansion Card Installation The PUZZLE-5030 allows installation of one PCIe x4 card and one PCIe x8 card. To install a PCIe expansion card, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-5030 (refer to Section 3.2).
  • Page 34: Figure 3-11: Expansion Slot Module Retention Screws

    PUZZLE-5030 Figure 3-11: Expansion Slot Module Retention Screws Page 34...
  • Page 35: Figure 3-12: Disconnect The Expansion Slot Module

    PUZZLE-5030 Step 3: Push the expansion slot module with strength to disconnect the module from the edge connector of the motherboard. Figure 3-12: Disconnect the Expansion Slot Module Step 4: Remove the blank bracket panel that aligns with the PCIe slot for installing the expansion card.
  • Page 36: Figure 3-14: Pcie Expansion Card Installation

    PUZZLE-5030 Step 5: Align the expansion card to the PCIe slot. Press gently, but firmly, to seat the expansion card correctly in the slot. Install the bracket screw to secure the card to the expansion slot module. Figure 3-14: PCIe Expansion Card Installation...
  • Page 37: Figure 3-15: Expansion Slot Module Installation

    PUZZLE-5030 Figure 3-15: Expansion Slot Module Installation Step 7: Secure the expansion slot module with the four retention screws previously removed. Page 37...
  • Page 38: Iei Networking Module Installation

    PUZZLE-5030 3.7 IEI Networking Module Installation The PUZZLE-5030 allows installation of two IEI PulM networking modules. To install a networking module, please follow the steps below. Step 1: Disconnect all power sources from the system. NOTE: To install or replace the networking module, the power supply must be fully disconnected before installation.
  • Page 39: Module Installation

    The M.2 slot is keyed in the M position and provides mounting screw position for 2260- size/2280-size M.2 module. To install an M.2 module, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-5030. See Section 3.2. Step 2: Locate the M.2 slot on the motherboard.
  • Page 40: Pcie Mini Card Installation

    Push the M.2 module down and secure it with the previously removed retention screw. 3.9 PCIe Mini Card Installation The PUZZLE-5030 has one full-size/half-size PCIe Mini slot on the motherboard. To install a full-size module, follow the instructions below. Step 1: Remove the top cover from the PUZZLE-5030.
  • Page 41: Half-Size Pcie Mini Card Installation

    PUZZLE-5030 Step 4: Line up the notch on the card with the notch on the slot. Slide the PCIe Mini card into the socket at an angle of about 20º. Step 5: Secure the full-size PCIe Mini card with the retention screw previously removed.
  • Page 42: Gbe Lan Connections

    PUZZLE-5030 3.10 2.5GbE LAN Connections The 2.5GbE LAN connectors on the front panel allow connection to an external network. The pinouts of the LAN connectors are listed below. Description Description TRD0+ TRD2- TRD0- TRD1- TRD1+ TRD3+ TRD2+ TRD3- Table 3-1: LAN Pinouts Figure 3-19: RJ-45 Ethernet Connector The RJ-45 Ethernet connector has two status LEDs, one yellow and one green/orange.
  • Page 43: Bypass Configuration In Bios

    PUZZLE-5030 3.11 Bypass Configuration in BIOS The PUZZLE-5030 has two pairs of LAN ports supporting bypass function, and some of IEI PulM modules also support bypass. To enable/disable bypass function, configure the BIOS menu of the PUZZLE-5030 as described below.
  • Page 44 Disable bypass Enable bypass Disable bypass Enable bypass when system on when system on when system off when system off Step 4: Press F4 to save and exit the BIOS menu. The PUZZLE-5030 will reboot with the new settings. Page 44...
  • Page 45: Console Connection

    PUZZLE-5030 3.12 Console Connection The PUZZLE-5030 has one RJ-45 serial device connector on the front panel. The RJ-45 connector for the serial port can be identified easily as the RJ-45 for the network has two LEDs on the port, while the connectors for the serial cables don’t. The pinouts of the serial port are listed below.
  • Page 46 PUZZLE-5030 Step 3: Open a serial console application, PuTTY, as an example. Step 4: Set the speed of the serial connection to “115200”, and choose “Serial” for Connection Type. Step 5: Click “Open” on PuTTY. Page 46...
  • Page 47 PUZZLE-5030 Step 6: Enter the following command: sudo vi /lib/systemd/system/ttyS0.service Step 7: Ensure the information shown match the followings: [Unit] Description=Serial Console Service [Service] ExecStart=/sbin/getty -L 115200 ttyS0 vt102 Restart=always [Install] WantedBy=multi-user.target Step 8: Run the following commands one by one:...
  • Page 48: Rack Mount

    PUZZLE-5030 3.13 Rack Mount The PUZZLE-5030 is shipped with two rack mount brackets that could be used to secure the system to the rack after mounting it with the optional sliding rails. To install the PUZZLE- 5030 into a rack, please follow the steps below.
  • Page 49: Power-On Procedure

    2. Ensure to connect the power cord to a socket-outlet with earthing connection. To power-on the PUZZLE-5030 please follow the steps below: Step 1: Connect the power source to the power inlets on the rear panel.
  • Page 50: Available Drivers

    PUZZLE-5030 3.15 Available Drivers All the drivers for the PUZZLE-5030 are available on IEI Resource Download Center (https://download.ieiworld.com). Type PUZZLE-5030 and press Enter to find all the relevant software, utilities, and documentation. Figure 3-22: IEI Resource Download Center NOTE: To install software from the downloaded ISO image file in Windows 10, double-click the ISO file to mount it as a virtual drive to view its content.
  • Page 51: Driver Download

    3.15.1 Driver Download To download drivers from IEI Resource Download Center, follow the steps below. Step 1: Go to https://download.ieiworld.com. Type PUZZLE-5030 and press Enter. Step 2: All product-related software, utilities, and documentation will be listed. You can choose Driver to filter the result.
  • Page 52: Maintenance

    The following instructions should only be performed by an authorized and trained technician. Before starting, please ensure that you turn off the PUZZLE-5030, disconnect the power cords, network cable(s), and also remove any other device/cable that is attached to the server.
  • Page 53: Power Supply Unit Replacement

    PUZZLE-5030 3.16.1 Power Supply Unit Replacement The two power supply unites (PSU) of the PUZZLE-5030 series are hot-swappable, which means users can replace the PSU when the system is up and running. To replace a failed power supply unit, please follow the steps below.
  • Page 54: Jumper Settings

    Step 0: 3.16.2.1 AT/ATX Mode Selection AT and ATX power modes can both be used on the PUZZLE-5030. The selection is made through an AT/ATX switch on the motherboard. The system is set to ATX mode by default. The switch location is shown in Figure 3-23 below.
  • Page 55: Clear Cmos

    PUZZLE-5030 3.16.2.2 Clear CMOS If the PUZZLE-5030 fails to boot due to improper BIOS settings, the clear CMOS button clears the CMOS data and resets the system BIOS information. To do this, push the clear CMOS button for a few seconds.
  • Page 56: Bios Update Selection

    PUZZLE-5030 3.16.2.3 BIOS Update Selection The PUZZLE-5030 equips with dual SPI ROM. The BIOS Update Selection jumper (J_BIOS1) allows users to select a SPI ROM to update BIOS with external programmer via SPI flash connector (JSPI1). Refer to Figure 3-25 and Table 3-5 for the jumper location and settings.
  • Page 57: Flash Descriptor Security Override Jumper

    PUZZLE-5030 3.16.2.4 Flash Descriptor Security Override Jumper The Flash Descriptor Security Override jumper (ME_FLASH1) allows users to enable or disable the ME firmware update. Refer to Figure 3-26 and Table 3-6 for the jumper location and settings. Setting Description Open...
  • Page 58: Bios

    PUZZLE-5030 Chapter BIOS Page 58...
  • Page 59: Introduction

    PUZZLE-5030 4.1 Introduction The BIOS is programmed onto the BIOS chip. The BIOS setup program allows changes to certain system settings. This chapter outlines the options that can be changed. NOTE: Some of the BIOS options may vary throughout the life cycle of the product and are subject to change without prior notice.
  • Page 60: Getting Help

    PUZZLE-5030 Function Decrease the numeric value or make changes Esc key Main Menu – Quit and not save changes into CMOS Status Page Setup Menu and Option Page Setup Menu -- Exit current page and return to Main Menu F1 key...
  • Page 61: Main

    PUZZLE-5030 The following sections completely describe the configuration options found in the menu items at the top of the BIOS screen and listed above. 4.2 Main The Main BIOS menu (BIOS Menu 1) appears when the BIOS Setup program is entered.
  • Page 62: Advanced

    PUZZLE-5030 The Main menu has two user configurable fields:  System Date [xx/xx/xx] Use the System Date option to set the system date. Manually enter the day, month and year.  System Time [xx:xx:xx] Use the System Time option to set the system time. Manually enter the hours, minutes and seconds.
  • Page 63: Cpu Configuration

    PUZZLE-5030 4.3.1 CPU Configuration Use the CPU Configuration menu (BIOS Menu 3) to view detailed CPU specifications or enable the Intel Virtualization Technology. Aptio Setup – AMI Advanced CPU Configuration When enabled, a VMM can utilize the Type Intel(R) Xeon(R) additional hardware E-2378G CPU @ 2.80GHz...
  • Page 64 PUZZLE-5030  Active Processor Cores [All] Use the Active Processor Cores BIOS option to enable numbers of cores in the processor package.  Enable all cores in the processor package. EFAULT  Enable one core in the processor package. ...
  • Page 65: Trusted Computing

    PUZZLE-5030 4.3.2 Trusted Computing Use the Trusted Computing menu (BIOS Menu 4) to configure settings related to the Trusted Computing Group (TCG) Trusted Platform Module (TPM). Aptio Setup – AMI Advanced Configuration Enables or Disables Security Device Support [Disable] BIOS support for NO Security Device Found security device.
  • Page 66: It5571 H/W Monitor

    PUZZLE-5030 4.3.3 IT5571 H/W Monitor The IT5571 H/W Monitor menu (BIOS Menu 5) contains the fan configuration submenu, and displays the system temperature and CPU fan speed. Aptio Setup – AMI Advanced PC Health Status Smart Fan Mode Select CPU temperature :+78 °C...
  • Page 67: Smart Fan Mode Configuration

    PUZZLE-5030 4.3.3.1 Smart Fan Mode Configuration Use the Smart Fan Mode Configuration submenu (BIOS Menu 6) to configure the system fan temperature and speed settings. Aptio Setup – AMI Advanced Smart Fan Mode Configuration Smart Fan Mode Select SYS_FAN1 Smart Fan Control...
  • Page 68: It5571 Super Io Configuration

    PUZZLE-5030  Auto mode fan off temperature If the system temperature is lower than the value set this option, the fan speed change to be lowest. To set a value, Use the + or – key to change the value or enter a decimal number between 1 and 100.
  • Page 69: Serial Port 1 Configuration

    PUZZLE-5030 4.3.4.1 Serial Port 1 Configuration Use the Serial Port 1 Configuration menu (BIOS Menu 8) to configure the serial port 1. Aptio Setup – AMI Advanced Serial Port n Configuration Enable or Disable Serial Port (COM) Serial Port [Enabled] Device Settings IO=3F8h;...
  • Page 70: Netwrok Configuration(Bypass Setting)

    PUZZLE-5030 4.3.5 NETWROK Configuration(ByPass Setting) Use the Network Configuration (Bypass Setting) menu (BIOS Menu 9) to configure the bypass settings of the IEI networking module slots. Aptio Setup – AMI Chipset NETWORK ByPass setting ByPass Mode Control by Software Slot_A Model Name...
  • Page 71: Serial Port Console Redirection

    PUZZLE-5030  Power_ON ByPass Mode [Disabled] Use the Power_ON ByPass Mode option to enable or disable bypass function of the installed PulM module when the PUZZLE-5030 is on.  Disabled Bypass is disabled when the system is on. EFAULT ...
  • Page 72 PUZZLE-5030  Console Redirection [Enabled] Use Console Redirection option to enable or disable the console redirection function.  Disabled the console redirection function Disabled  Enabled Enabled the console redirection function EFAULT The following options are available in the Console Redirection Settings submenu when the Console Redirection option is enabled.
  • Page 73 PUZZLE-5030  Parity [None] Use the Parity option to specify the parity bit that can be sent with the data bits for detecting the transmission errors.  No parity bit is sent with the data bits. None EFAULT  Even The parity bit is 0 if the number of ones in the data bits is even.
  • Page 74: Network Stack Configuration

    PUZZLE-5030 4.3.7 Network Stack Configuration Use the Network Stack Configuration menu (BIOS Menu 11) to enable or disable UEFI network stack. Aptio Setup – AMI Advanced Network Stack [Disabled] Enable/Disable UEFI Network Stack --------------------- : Select Screen  : Select Item Enter: Select +/-: Change Opt.
  • Page 75: Nvme Configuration

    PUZZLE-5030 4.3.8 NVMe Configuration Use the NVMe Configuration (BIOS Menu 12) menu to display the NVMe controller and device information. Aptio Setup – AMI Advanced NVMe Configuration No NVMe Device Found --------------------- : Select Screen  : Select Item Enter: Select +/-: Change Opt.
  • Page 76: Chipset

    PUZZLE-5030 4.4 Chipset Use the Chipset menu (BIOS Menu 13) to access the PCH IO and System Agent (SA) configuration menus. WARNING! Setting the wrong values for the Chipset BIOS selections in the Chipset BIOS menu may cause the system to malfunction.
  • Page 77: System Agent (Sa) Configuration

    PUZZLE-5030 4.4.1 System Agent (SA) Configuration Use the System Agent (SA) Configuration menu (BIOS Menu 14) to configure the System Agent (SA) parameters. Aptio Setup – AMI Chipset System Agent (SA) Configuration VT-d capability VT-d Supported VT-d [Enabled] --------------------- : Select Screen >...
  • Page 78: Memory Configuration

    PUZZLE-5030 4.4.1.1 Memory Configuration Use the Memory Configuration submenu (BIOS Menu 15) to view memory information. Aptio Setup – AMI Chipset Memory Configuration DIMM_A1 Populated & Enabled Size 8192 MB (DDR4) --------------------- Number of Ranks : Select Screen Manufacturer Transcend ...
  • Page 79 PUZZLE-5030  DVMT Pre-Allocated [64M] Use the DVMT Pre-Allocated option to set the amount of system memory allocated to the integrated graphics processor when the system boots. The system memory allocated can then only be used as graphics memory, and is no longer available to applications or the operating system.
  • Page 80: Pch-Io Configuration

    PUZZLE-5030 4.4.2 PCH-IO Configuration Use the PCH-IO Configuration menu (BIOS Menu 17) to configure the PCH parameters. Aptio Setup – AMI Chipset PCH-IO Configuration Select AC power state when power is re- Auto Power Button Status [Enable (AT)] applied after a power...
  • Page 81: Pci Express Configuration

    PUZZLE-5030 4.4.2.1 PCI Express Configuration Use the PCI Express Configuration menu (BIOS Menu 18) to configure the PCI Express slot. Aptio Setup – AMI Chipset PCI Express Configuration PCI Express Root Port Settings. > M2_SSD1 > MPCIE1 ---------------------- : Select Screen ...
  • Page 82 PUZZLE-5030 4.4.2.1.1 M2_SSD1 / MPCIE1 Aptio Setup – AMI Chipset PCIe Speed [Auto] Control the PCI Detect Non-Compliance Device [Disabled] Express Root Port. --------------------- : Select Screen  : Select Item Enter: Select +/-: Change Opt. General Help Previous Values...
  • Page 83: Sata And Rst Configuration

    PUZZLE-5030 4.4.2.2 SATA and RST Configuration Use the SATA and RST Configuration menu (BIOS Menu 20) to change and/or set the configuration of the SATA devices installed in the system. Aptio Setup – AMI Chipset SATA And RST Configuration Enable/Disable SATA Device.
  • Page 84: Security

    PUZZLE-5030  SATA Mode Selection [AHCI] Use the SATA Mode Selection option to determine how the SATA devices operate.  AHCI EFAULT Configures SATA devices as AHCI device.  Intel Configures SATA devices to the Intel RST Premium Premium With With Intel Optane System Acceleration mode.
  • Page 85: Boot

    PUZZLE-5030  Administrator Password Use the Administrator Password to set or change a administrator password.  User Password Use the User Password to set or change a user password. 4.6 Boot Use the Boot menu (BIOS Menu 22) to configure system boot options.
  • Page 86 PUZZLE-5030  Does not enable the keyboard Number Lock automatically. To use the 10-keys on the keyboard, press the Number Lock key located on the upper left- hand corner of the 10-key pad. The Number Lock LED on the keyboard lights up when the Number Lock is engaged.
  • Page 87: Save & Exit

    PUZZLE-5030 4.7 Save & Exit Use the Safe & Exit menu (BIOS Menu 23) to load default BIOS values, optimal failsafe values and to save configuration changes. Aptio Setup – AMI Main Advanced Chipset Security Boot Save & Exit Save Changes and Reset...
  • Page 88: Interface Connectors

    PUZZLE-5030 Chapter Interface Connectors Page 88...
  • Page 89: Peripheral Interface Connectors

    PUZZLE-5030 5.1 Peripheral Interface Connectors The connector locations of the PUZZLE-5030’s motherboard are shown below. The connector pinouts for these connectors are listed in the following sections. Page 89...
  • Page 90: Internal Peripheral Connectors

    PUZZLE-5030 5.2 Internal Peripheral Connectors Internal peripheral connectors on the motherboard and are only accessible when the motherboard is outside of the chassis. The table below shows a list of the connectors on the motherboard. Pinouts of these connectors can be found in the following sections.
  • Page 91: Atx Power Connector (Atx1)

    PUZZLE-5030 5.2.1 ATX Power Connector (ATX1) Description Description +3.3 V +3.3 V +3.3 V -12 V +5 V PS-ON +5 V PW-OK +5VSB +5 V +12V +5 V +12V +5 V +3.3 V Table 5-2: ATX Power Connector Pinouts 5.2.2 ATX PSU SMBus Connector (CN3) PIN NO.
  • Page 92: Cpu Power Connector (Cpu12V1)

    PUZZLE-5030 5.2.3 CPU Power Connector (CPU12V1) Description +12 V +12 V Table 5-4: CPU Power Connector (CPU12V1) Pinouts 5.2.4 Debug Port Connector (DBG_PORT1) PIN NO. DESCRIPTION +5V_DUAL EC_SMCLK EC_SMDAT PLTRST_N Table 5-5: Debug Port Connector (DBG_PORT1) Pinouts 5.2.5 DIO Connector (DIO1) PIN NO.
  • Page 93: Fan Connectors (Sys_Fan1/2/3/4)

    PUZZLE-5030 5.2.6 Fan Connectors (SYS_FAN1/2/3/4) PIN NO. DESCRIPTION +12V FANIO Table 5-7: Fan Connectors (SYS_FAN1/2/3/4) Pinouts 5.2.7 HDMI Connector (HDMI1) PIN NO. DESCRIPTION PIN NO. DESCRIPTION HDMI_DATA2 HDMI_CLK# HDMI_DATA2# HDMI_DATA1 HDMI_SCL HDMI_DATA1# HDMI_SDA HDMI_DATA0 HDMI_DATA0# HDMI_HPD HDMI_CLK Table 5-8: HDMI Connector (HDMI1) Pinouts...
  • Page 94: Lcm Connector (Lcm1)

    PUZZLE-5030 5.2.8 LCM Connector (LCM1) PIN NO. DESCRIPTION Power button LCM RX LCM TX HDD LED Alert LED Reset button Table 5-9: LCM Connector (LCM1) Pinouts 5.2.9 M.2 M-key Slot (M2_SSD1) PIN NO. DESCRIPTION PIN NO. DESCRIPTION +3.3V +3.3V PCIE_RXN3...
  • Page 95: Pcie Mini Card Slot (Mpcie1)

    PUZZLE-5030 PIN NO. DESCRIPTION PIN NO. DESCRIPTION PCIE_TXN1 PCIE_TXP1 DEVSLP PCIE_RXN0 PCIE_RXP0 PCIE_TXN0 PCIE_TXP0 PERST# CLKREQ# REFCLKN PEWAKE REFCLKP Module Key Module Key Module Key Module Key Module Key Module Key Module Key Module Key SUSCLK PEDET +3.3V +3.3V +3.3V Table 5-10: M.2 M-key Slot (M2_SSD1) Pinouts...
  • Page 96: Power Button Connector (Pwr_Btn1)

    PUZZLE-5030 PIN NO. DESCRIPTION PIN NO. DESCRIPTION PCIE_CLK UIM_RST UIM_VPP PCIRST# PCIE_RXN PCIE_RXP 1.5V SMBCLK PCIE_TXN SMBDATA PCIE_TXP USBD- USBD+ VCC3 VCC3 1.5V VCC3 Table 5-11: PCIe Mini Card Slot (MPCIE1) Pinouts 5.2.11 Power Button Connector (PWR_BTN1) PIN NO. DESCRIPTION...
  • Page 97: Sata Connector (Pciex1_Slot1)

    PUZZLE-5030 5.2.12 SATA Connector (PCIEX1_SLOT1) PIN NO. DESCRIPTION PIN NO. DESCRIPTION +V12S +V12S +V12S +V12S +V12S SATA_TX2- +V5S SATA_TX2+ +V5S SATA_RX2- +V3.3S SATA RX2+ +V5S +V3.3S +V3.3S +V5S +V5S +V5S SATA_TX1- SATA_TX1+ SATA_RX1- +V5S SATA RX1+ Table 5-13: SATA 6Gb/s Connector (PCIEX1_SLOT1) Pinouts 5.2.13 SATA Connector (SATA1)
  • Page 98: Sata Power Connector (Sata_Pwr1)

    PUZZLE-5030 5.2.14 SATA Power Connector (SATA_PWR1) PIN NO. DESCRIPTION +12V Table 5-15: SATA Power Connector (SATA_PWR1) Pinouts 5.2.15 SIM Card Slot (SIM1) PIN NO. DESCRIPTION SIM_VCC SIM_RST SIM_Clock SIM_VPP SIM_DATA Table 5-16: SIM Card Slot (SIM1) Pinouts 5.2.16 SPI Flash Connector (JSPI1) NOTE: Use J_BIOS1 (3.16.2.3) to select the SPI ROM before using JSPI1 to update BIOS.
  • Page 99: Spi Flash Connector - Ec (Ec_Flash1)

    PUZZLE-5030 5.2.17 SPI Flash Connector - EC (EC_FLASH1) PIN NO. DESCRIPTION EC_FLASH_CLK EC_FLASH_DAT Table 5-18: SPI Flash Connector - EC (EC_FLASH1) Pinouts 5.2.18 TPM Connector (TPM1) PIN NO. DESCRIPTION PIN NO. DESCRIPTION TPM_GPIO +3.3V TPM_CLK TPM_SO TPM_HOLD# TPM_SI TPM_CS TPM_WP TPM_INT +3.3V...
  • Page 100: Usb 2.0 Connector (Usb1)

    PUZZLE-5030 5.2.19 USB 2.0 Connector (USB1) PIN NO. DESCRIPTION PIN NO. DESCRIPTION     USB_DATA- USB_DATA+   USB_DATA+ USB_DATA-   Table 5-20: USB 2.0 Connector (USB1) Pinouts 5.2.20 USB DOM Connector (USB_DOM1) PIN NO. DESCRIPTION PIN NO.
  • Page 101 PUZZLE-5030 WAKE# PWRGD REFCLK+ HSOp(0) REFCLK- HSOn(0) HSIp(0) RLYCTL1* HSIn(0) HSOp(1) LANID1** HSOn(1) HSIp(1) HSIn(1) HSOp(2) HSOn(2) HSIp(2) HSIn(2) HSOp(3) HSOn(3) HSIp(3) RLYCTL2* HSIn(3) LANID2** HSOp(4) HSOn(4) HSIp(4) HSIn(4) HSOp(5) HSOn(5) HSIp(5) HSIn(5) HSOp(6) HSOn(6) HSIp(6) Page 101...
  • Page 102: Table 5-22: Iei Networking Module Slot A Pinouts

    PUZZLE-5030 HSIn(6) HSOp(7) HSOn(7) HSIp(7) HSIn(7) *PIN B17 & B30 is assigned to Relay control signal; it is only active when inserting a specific LAN module that supports LAN bypass function. **PIN A19 & A32 is identification of PCIe Link configuration. See Table 5-24 for PCIe Link configuration.
  • Page 103: Iei Networking Module Slot B

    PUZZLE-5030 5.2.22 IEI Networking Module Slot B PIN NO. DESCRIPTION PIN NO. DESCRIPTION +12v +12v +12v +12v +12v SMCLK SMDAT +3.3v +3.3v 3.3Vaux +3.3v WAKE# PWRGD REFCLK+ HSOp(0) REFCLK- HSOn(0) HSIp(0) RLYCTL1* HSIn(0) HSOp(1) LANID1** HSOn(1) HSIp(1) HSIn(1) HSOp(2) HSOn(2)
  • Page 104 PUZZLE-5030 LANID2** HSOp(4) HSOn(4) HSIp(4) HSIn(4) HSOp(5) HSOn(5) HSIp(5) HSIn(5) HSOp(6) HSOn(6) HSIp(6) HSIn(6) HSOp(7) HSOn(7) HSIp(7) HSIn(7) *PIN B17 & B30 is assigned to Relay control signal; it is only active when inserting a specific LAN module that supports LAN bypass function.
  • Page 105: A Regulatory Compliance

    PUZZLE-5030 Appendix Regulatory Compliance Page 105...
  • Page 106 PUZZLE-5030 DECLARATION OF CONFORMITY This equipment is in conformity with the following EU directives: EMC Directive 2014/30/EU  Low-Voltage Directive 2014/35/EU  RoHS II Directive 2011/65/EU  If the user modifies and/or install other devices in the equipment, the CE conformity declaration may no longer apply.
  • Page 107 PUZZLE-5030 Español [Spanish] IEI Integration Corp declara que el equipo cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική [Greek] IEI Integration Corp ΔΗΛΩΝΕΙ ΟΤΙ ΕΞΟΠΛΙΣΜΟΣ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ...
  • Page 108 PUZZLE-5030 Româna [Romanian] IEI Integration Corp declară că acest echipament este in conformitate cu cerinţele esenţiale şi cu celelalte prevederi relevante ale Directivei 1999/5/CE. Slovensko [Slovenian] IEI Integration Corp izjavlja, da je ta opreme v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES.
  • Page 109 PUZZLE-5030 FCC WARNING This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and  This device must accept any interference received, including interference that ...
  • Page 110: B Safety Precautions

    PUZZLE-5030 Appendix Safety Precautions Page 110...
  • Page 111: Safety Precautions

    WARNING: The precautions outlined in this appendix should be strictly followed. Failure to follow these precautions may result in permanent damage to the PUZZLE-5030. Please follow the safety precautions outlined in the sections that follow: B.1.1 General Safety Precautions Please ensure the following safety precautions are adhered to at all times.
  • Page 112: Anti-Static Precautions

    Electrostatic discharge (ESD) can cause serious damage to electronic components, including the PUZZLE-5030. Dry climates are especially susceptible to ESD. It is therefore critical that whenever the PUZZLE-5030 is opened and any of the electrical components are handled, the following anti-static precautions are strictly adhered to.
  • Page 113: Product Disposal

    PUZZLE-5030 B.1.3 Product Disposal CAUTION: Risk of explosion if the battery is replaced by an incorrect type; Replacement of a battery with an incorrect type that can defeat a safeguard (for example, in the case of some lithium battery types);...
  • Page 114: Maintenance And Cleaning Precautions

    B.2 Maintenance and Cleaning Precautions When maintaining or cleaning the PUZZLE-5030, please follow the guidelines below. B.2.1 Maintenance and Cleaning Prior to cleaning any part or component of the PUZZLE-5030, please read the details below.  The interior of the PUZZLE-5030 does not require cleaning. Keep fluids away from the PUZZLE-5030 interior.
  • Page 115: C Error Beep Code

    PUZZLE-5030 Appendix Error Beep Code Page 115...
  • Page 116: Pei Beep Codes

    PUZZLE-5030 C.1 PEI Beep Codes Number of Beeps Description Memory not Installed Memory was installed twice (InstallPeiMemory routine in PEI Core called twice) Recovery started DXEIPL was not found DXE Core Firmware Volume was not found Recovery failed S3 Resume failed Reset PPI is not available C.2 DXE Beep Codes...
  • Page 117: D Hazardous Materials Disclosure

    PUZZLE-5030 Appendix Hazardous Materials Disclosure Page 117...
  • Page 118: Rohs Ii Directive (2015/863/Eu)

    PUZZLE-5030 D.1 RoHS II Directive (2015/863/EU) The details provided in this appendix are to ensure that the product is compliant with the RoHS II Directive (2015/863/EU). The table below acknowledges the presences of small quantities of certain substances in the product, and is applicable to RoHS II Directive (2015/863/EU).
  • Page 119: China Rohs

    PUZZLE-5030 D.2 China RoHS 此附件旨在确保本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符 合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签,此期限是估算这些物质”不会有泄漏或突变”的 年限。本产品可能包含有较短的环境友好使用期限的可替换元件,像是电池或灯管,这些 元件将会单独标示出来。 部件名称 有毒有害物质或元素 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11364-2014 與 GB/T26572- 2011 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11364-2014 與 GB/T26572-2011 标准规定的限量要求。 Page 119...

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