Desktop network appliance with intel atom c3000 series processor, four ddr4, six gbe ports, two 10gbe sfp+, two m.2, pcie mini, rack mount, and rohs compliant (86 pages)
Embedded system with mini-itx motherboard intel pentium 4/celeron d cpu dual pcie gbe, com, vga, usb 2.0 and audio (181 pages)
Summary of Contents for IEI Technology PUZZLE-9030 Series
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PUZZLE-9030 MODEL: PUZZLE-9030 1U Network Appliance with AMD® EPYC™ Milan 7543 Processors, Up to 4TB DDR4, M.2 NVMe, U.2 NVMe, Gen-Z 4C+ Interfaces, Redundant 1300W PSU, Rack Mount, and RoHS Compliant User Manual Page 1 Rev. 1.00 – September 18, 2023...
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PUZZLE-9030 Revision Date Version Changes September 18, 2023 1.00 Initial release Page 2...
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PUZZLE-9030 Copyright COPYRIGHT NOTICE The information in this document is subject to change without prior notice in order to improve reliability, design and function and does not represent a commitment on the part of the manufacturer. In no event will the manufacturer be liable for direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use the product or documentation, even if advised of the possibility of such damages.
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PUZZLE-9030 Manual Conventions WARNING Warnings appear where overlooked details may cause damage to the equipment or result in personal injury. Warnings should be taken seriously. CAUTION Cautionary messages should be heeded to help reduce the chance of losing data or damaging the product. NOTE These messages inform the reader of essential but non-critical information.
PUZZLE-9030 1.1 Overview Figure 1-1: PUZZLE-9030 Series The PUZZLE-9030 is a 1U network appliance series powered by two AMD® EPYC™ Milan 7543 processors, which is made for cybersecurity vendors that require faster CPU performance to accelerate SD-WAN architecture, and secure access service edge (SASE) solutions.
PUZZLE-9030 1.2 Features The PUZZLE-9030 features are listed below: Powered by two AMD® EPYC™ Milan 7543 processors Support 16 DDR4 3200 MHz ECC & register RDIMM/LRDIMM (system max. 4 TB) Support multiple storage options, including M.2 NVMe SSD, U.2 NVMe SSD and 2.5"...
PUZZLE-9030 1.4 Rear Panel An overview of the PUZZLE-9030’s rear panel is shown in F igure 1-3 below. The rear 6 9 1 H 6 9 1 panel also contains several LED indicators: PSU LED Fan module LED ...
PUZZLE-9030 1.5 Technical Specifications The PUZZLE-9030 technical specifications are listed in Table 1-1. System Form Factor CPU (SoC) 2 x AMD® EPYC™ Milan 7543 Chipset Integrated in CPU Memory Technology: ECC & Register DDR4 3200 MHz memory, up to 256GB per DIMM Capacity: RDIMM/LRDIMM, up to 4TB Socket: 16 x 288-pin DIMM (8 DIMM/CPU), eight channels IPMI...
PUZZLE-9030 2.1 Anti-static Precautions WARNING: Failure to take ESD precautions during installation may result in permanent damage to the PUZZLE-9030 and severe injury to the user. Electrostatic discharge (ESD) can cause serious damage to electronic components, including the PUZZLE-9030. Dry climates are especially susceptible to ESD. It is therefore critical that whenever the PUZZLE-9030 or any other electrical component is handled, the following anti-static precautions are strictly adhered to.
PUZZLE-9030 2.3 Packing List NOTE: If some of the components listed in the checklist below are missing, please do not proceed with the installation. Contact the IEI reseller or vendor you purchased the PUZZLE-9030 from or contact an IEI sales representative directly.
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PUZZLE-9030 Optional Item Image USB to console cable (P/N: 32013-004000-100-RS) RS-232 to console cable (P/N: 32005-005100-100-RS) Page 20...
PUZZLE-9030 3.1 Installation Precautions CAUTION! The PUZZLE-9030 series has more than one power supply connection point. To reduce the risk of electric shock, disconnect all power sources before installing or servicing the PUZZLE-9030 series. During installation, be aware of the precautions below: ...
PUZZLE-9030 3.2 Top Cover Removal WARNING: Never open the equipment. For safety reasons, the equipment should be opened only by qualified skilled person. Before installing or maintaining the internal components, the top cover must be removed from the PUZZLE-9030. Follow the steps below to complete the task. Step 1: Remove the three retention screws indicated in Figure 3-1.
PUZZLE-9030 3.3 DIMM Installation CAUTION: For multiple channel configuration, always install identical memory modules that feature the same capacity, timings, voltage, number of ranks and the same brand. To install the DIMM module, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-9030.
PUZZLE-9030 To remove a DIMM, push both handles outward. The memory module is ejected by a mechanism in the socket.Step 0: 3.4 HDD/SSD Installation The PUZZLE-9030 allows installation of two 3.5" SATA HDD/SSD or two 2.5" U.2 NVMe SSD. To install SSDs into the system, please follow the steps below. 3.4.1 3.5"...
PUZZLE-9030 Figure 3-4: Secure HDD to the Bracket Step 4: Re-connect the SATA cable to the motherboard. Secure the bracket to the chassis with four screws removed previously (Figure 3-5). Figure 3-5: HDD Installation Step 5: Re-install and secure the top cover to the system. Page 26...
PUZZLE-9030 3.4.2 2.5" U.2 SSD Step 1: Remove the top cover from the PUZZLE-9030. Please follow the instruction described in Section 3.2. Step 2: Remove the 3.5" HDD bracket from the system. To do this, remove the four retention screws indicated below and disconnect the SATA cable from the motherboard.
PUZZLE-9030 Step 4: Place an U.2 SSD onto the bracket and secure it with four retention screws (M3*4). Figure 3-8: Secure SSD to the Bracket Step 5: Insert the SSD into the SATA connector on the motherboard. Secure the bracket to the chassis with four screws removed previously.
PUZZLE-9030 3.5 PCIe Expansion Card Installation The PUZZLE-9030 allows installation of two PCIe x16 card. To install a PCIe expansion card, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-9030 (refer to Section 3.2). Step 2: Remove the four riser card module retention screws indicated below.
PUZZLE-9030 Step 5: Align the expansion card to the PCIe slot. Press gently, but firmly, to seat the expansion card correctly in the slot. Install the bracket screw to secure the card to the expansion slot module. Figure 3-12: PCIe Expansion Card Installation Step 6: Place the riser card module back to the original position.
PUZZLE-9030 3.6 IEI Networking Module Installation The PUZZLE-9030 allows installation of four IEI PulM networking modules. To install a networking module, please follow the steps below. Step 1: Disconnect all power sources from the system. NOTE: To install or replace the networking module, the power supply must be fully disconnected before installation.
PUZZLE-9030 Figure 3-15: Inserting Networking Module Step 4: Clip the latch to the frame and push the latch inwards. Step 5: Secure the latch by pushing it leftwards first and then inwards. Figure 3-16: Securing Networking Module Step 6: Re-install the top cover. Page 32...
PUZZLE-9030 3.7 M.2 Module Installation The two M.2 slots are both keyed in the M position and provide mounting screw position for 2280-size M.2 modules. To install an M.2 module, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-9030. See Section 3.2. Step 2: Locate the M.2 slots on the motherboard.
PUZZLE-9030 3.8 LAN Connection The LAN connectors on the front panel allow connection to an external network. The pinouts of the LAN connectors are listed below. Description Description TRD0+ TRD2- TRD0- TRD1- TRD1+ TRD3+ TRD2+ TRD3- Table 3-1: LAN Pinouts Figure 3-17: RJ-45 Ethernet Connector The RJ-45 Ethernet connector has two status LEDs, one yellow and one green/orange.
PUZZLE-9030 3.9 Console Connection The PUZZLE-9030 has one RJ-45 serial device connector on the front panel. The RJ-45 connector for the serial port can be identified easily as the RJ-45 for the network has two LEDs on the port, while the connectors for the serial cables don’t. The pinouts of the serial port are listed below.
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PUZZLE-9030 Step 3: Open a serial console application, PuTTY, as an example. Step 4: Set the speed of the serial connection to “115200”, and choose “Serial” for Connection Type. Step 5: Click “Open” on PuTTY. Page 36...
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PUZZLE-9030 Step 6: Enter the following command: sudo vi /lib/systemd/system/ttyS0.service Step 7: Ensure the information shown match the followings: [Unit] Description=Serial Console Service [Service] ExecStart=/sbin/getty -L 115200 ttyS0 vt102 Restart=always [Install] WantedBy=multi-user.target Step 8: Run the following commands one by one: sudo systemctl daemon-reload sudo systemctl enable ttyS0 sudo systemctl start ttyS0...
PUZZLE-9030 3.10 Power-On Procedure WARNING: 1. Make sure a power supply with the correct input voltage is being fed into the system. Incorrect voltages applied to the system may cause damage to the internal electronic components and may also cause injury to the user. 2.
PUZZLE-9030 3.11 Available Drivers All the drivers for the PUZZLE-9030 are available on IEI Resource Download Center (https://download.ieiworld.com). Type PUZZLE-9030 and press Enter to find all the relevant software, utilities, and documentation. Figure 3-19: IEI Resource Download Center NOTE: To install software from the downloaded ISO image file in Windows 10, double-click the ISO file to mount it as a virtual drive to view its content.
PUZZLE-9030 3.11.1 Driver Download To download drivers from IEI Resource Download Center, follow the steps below. Step 1: Go to https://download.ieiworld.com. Type PUZZLE-9030 and press Enter. Step 2: All product-related software, utilities, and documentation will be listed. You can choose Driver to filter the result. Step 3: Click the driver file name on the page and you will be prompted with the ...
PUZZLE-9030 3.12 Maintenance WARNING: The following instructions should only be performed by an authorized and trained technician. Before starting, please ensure that you turn off the PUZZLE-9030, disconnect the power cords, network cable(s), and also remove any other device/cable that is attached to the server. Take Anti-Static precautions whenever maintenance is being carried out on the system components.
PUZZLE-9030 3.12.1 Power Supply Unit Replacement The two power supply unites (PSU) of the PUZZLE-9030 series are hot-swappable, which means users can replace the PSU when the system is up and running. To replace a failed power supply unit, please follow the steps below.
PUZZLE-9030 3.12.2 Fan Module Replacement The system fan modules of the PUZZLE-9030 series are hot-swappable. To replace a failed fan module, please follow the steps below. Step 1: Loosen the two fan module captive screws. Pull out the fan module.
PUZZLE-9030 3.12.3 Jumper Settings To configure the jumper settings, please follow the steps below. Step 1: Remove the top cover. See Section 3 .2. 7 5 1 H 7 5 1 H 6 2 9 H Step 2: Locate the jumper on the embedded motherboard. Step 3: Make the jumper settings in accordance with the settings described and defined in the following sections.
PUZZLE-9030 4.1 Peripheral Interface Connectors The connector locations of the PUZZLE-9030’s motherboard are shown below. The connector pinouts for these connectors are listed in the following sections. 4.2 Internal Peripheral Connectors Internal peripheral connectors on the motherboard and are only accessible when the motherboard is outside of the chassis.
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PUZZLE-9030 DECLARATION OF CONFORMITY This equipment is in conformity with the following EU directives: EMC Directive 2014/30/EU Low-Voltage Directive 2014/35/EU RoHS II Directive 2011/65/EU If the user modifies and/or install other devices in the equipment, the CE conformity declaration may no longer apply.
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PUZZLE-9030 Español [Spanish] IEI Integration Corp declara que el equipo cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική [Greek] IEI Integration Corp ΔΗΛΩΝΕΙ ΟΤΙ ΕΞΟΠΛΙΣΜΟΣ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
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PUZZLE-9030 Româna [Romanian] IEI Integration Corp declară că acest echipament este in conformitate cu cerinţele esenţiale şi cu celelalte prevederi relevante ale Directivei 1999/5/CE. Slovensko [Slovenian] IEI Integration Corp izjavlja, da je ta opreme v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES.
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PUZZLE-9030 FCC WARNING This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that ...
PUZZLE-9030 B.1 Safety Precautions WARNING: The precautions outlined in this appendix should be strictly followed. Failure to follow these precautions may result in permanent damage to the PUZZLE-9030. Please follow the safety precautions outlined in the sections that follow: B.1.1 General Safety Precautions Please ensure the following safety precautions are adhered to at all times.
PUZZLE-9030 B.1.2 Anti-static Precautions WARNING: Failure to take ESD precautions during the installation of the PUZZLE-9030 may result in permanent damage to the PUZZLE-9030 and severe injury to the user. Electrostatic discharge (ESD) can cause serious damage to electronic components, including the PUZZLE-9030.
PUZZLE-9030 B.1.3 Product Disposal CAUTION: Risk of explosion if the battery is replaced by an incorrect type; Replacement of a battery with an incorrect type that can defeat a safeguard (for example, in the case of some lithium battery types); Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion;...
PUZZLE-9030 B.2 Maintenance and Cleaning Precautions When maintaining or cleaning the PUZZLE-9030, please follow the guidelines below. B.2.1 Maintenance and Cleaning Prior to cleaning any part or component of the PUZZLE-9030, please read the details below. The interior of the PUZZLE-9030 does not require cleaning. Keep fluids away from the PUZZLE-9030 interior.
PUZZLE-9030 C.1 PEI Beep Codes Number of Beeps Description Memory not Installed Memory was installed twice (InstallPeiMemory routine in PEI Core called twice) Recovery started DXEIPL was not found DXE Core Firmware Volume was not found Recovery failed S3 Resume failed Reset PPI is not available C.2 DXE Beep Codes Number of Beeps...
PUZZLE-9030 D.1 RoHS II Directive (2015/863/EU) The details provided in this appendix are to ensure that the product is compliant with the RoHS II Directive (2015/863/EU). The table below acknowledges the presences of small quantities of certain substances in the product, and is applicable to RoHS II Directive (2015/863/EU).
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