Brother MFC-9120CN User Manual page 159

Error Message
Drum Error
Drums End Soon
1
Drum End Soon(X)
Fuser Error
Init Unable XX
Jam Inside
Jam Rear
Jam Tray
No Belt Unit
No Paper
Cause
The corona wire on the drum unit
needs to be cleaned.
It is time to replace the drum
units.
The drum unit is near the end of
its life.
The drum unit for the color
indicated on the LCD is near the
end of its life.
The temperature of fuser unit
does not rise at a specified
temperature within specified time.
The fuser unit is too hot.
The machine has a mechanical
problem.
The paper is jammed inside the
machine.
The paper is jammed in the back
of the machine.
The paper is jammed in the paper
tray of the machine.
The belt unit is not installed
properly.
The machine is out of paper or
paper is not properly loaded in the
paper tray.
Troubleshooting and routine maintenance
Action
Clean the corona wire on the drum unit. (See
Cleaning the corona wires on page 157.)
Replace the drum unit with a new one for the
color that is indicated on the LCD. (See
Replacing the drum units on page 174.)
Buy new drum units before you get a
Replace Drums message.
Buy new drum unit for the color indicated on
the LCD before you get a
1
message.
Replace Drum(X)
Turn the power switch off, wait a few
seconds, and then turn it on again. Leave the
machine for 15 minutes with the power on.
The machine can be turned off for
approximately 60 hours without losing faxes
stored in the memory. (See Transferring your
faxes or Fax Journal report on page 147.)
Disconnect the machine from the power
for several minutes, then reconnect it.
(The machine can be turned off for
approximately 60 hours without losing
faxes stored in the memory. See
Transferring your faxes or Fax Journal
report on page 147.)
If the problem continues, call Brother
Customer Service.
(See Paper jams on page 149.)
(See Paper jams on page 149.)
(See Paper jams on page 149.)
Re-install the belt unit. (See Replacing the
belt unit on page 178.)
Do one of the following:
Refill the paper in the paper tray and
press Black Start or Color Start or put
the paper in the manual feed slot.
Remove the paper and load it again.
Then press Black Start or Color Start.
If the problem is not solved, the paper
pick-up roller may be stained. Clean the
paper pickup roller. (See Cleaning the
paper pick-up rollers on page 163.)
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