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Summary of Contents for Phonak CROS I
- Page 1 Phonak CROS I User Guide Phonak CROS I-R Phonak CROS I-R Trial...
- Page 2 Wireless CROS device care professional. Phonak CROS I-R The CROS device described in this user guide Phonak CROS I-R Trial contains a built-in and non-removable rechargeable lithium-ion battery. Please also read safety information regarding the handling of a rechargeable CROS device (chapter 23).
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Page 3: Table Of Contents
Contents Your CROS device Your CROS device and charger have been developed by Phonak – a world leader in hearing solutions based in 1. Quick guide Zurich, Switzerland. 2. Parts of the CROS device Using the charger These premium products are the result of decades of research and expertise and are designed with your 3. -
Page 4: Quick Guide
1. Quick guide Charging your CROS device Further information 16. Environmental conditions Before using your hearing aid for the first time, it is 17. Care and maintenance recommended to charge it for 3 hours. 18. Exchanging the earpiece 19. Service and warranty After placing your CROS device 20. -
Page 5: Parts Of The Cros Device
Phonak CROS I provides a CROS and BICROS solution for Phone calls: If paired with a Bluetooth® enabled phone, a short people with an unaidable hearing loss in one ear. CROS I is press will accept and a long press will reject an incoming call. -
Page 6: Charging The Cros Device
60 minutes before you have to charge the CROS system (this can vary, depending CROS I-R on the hearing aid or CROS device settings). CROS I-R Trial After this time the CROS system automatically shuts down. The CROS device contains a built-in and non-... - Page 7 For more details about the charger please refer to your charger user guide. The indicator light on the CROS device will show the charging state of the battery until it is fully charged. When fully charged the indicator light will remain on, i.e. Insert the CROS device into the charging slot and the solid green.
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Page 8: Left And Right Cros Device Markings
4. Left and right CROS device markings There is a red or blue marking on the back of the CROS Remove the CROS device from the charging slot by device and on the speaker dummy. This will tell you if the simply lifting it out of the charger. -
Page 9: Putting On The Cros Device
5. Putting on the CROS device 6. Removing the CROS device Place the CROS device behind Pull on the bend of the tube your ear. and remove the CROS device from behind the ear. Insert the earpiece into your ear canal. If there is an anchor attached to the earpiece, tuck it into the bowl of your ear to secure... -
Page 10: Multi-Function Button
7. Multi-function button 8. On/Off Switch on CROS device The multi-function button has several functions. The CROS device can be It functions as an on/off configured to switch on switch, a mute/unmute automatically when removed switch, a balance control from the charger. If this when there is a wireless function is not configured, transmission of sound from... -
Page 11: Tap Control
9. Tap Control 10. Connectivity overview Tap Control is available only for I90 and I70 rechargeable The illustration below shows the connectivity options models. available for your CROS system. If they are part of the CROS system, the Tap Control functions are available on the CROS device and are described in the hearing aid user guide. -
Page 12: Initial Pairing
For more information about pairing instructions for Bluetooth wireless technology, specific to some of the most popular phone manufacturers, go to: https://www.phonak.com/en-int/support On your device (e.g. a phone), ensure that Bluetooth If several entries for your hearing aid are shown on... -
Page 13: Phone Calls
12. Phone calls 12.1 Making a call Your CROS system connects directly with Bluetooth enabled phones. When paired and connected to your phone, you will hear notifications, incoming call Enter the phone number and press the dial button. notification and the caller’s voice directly in your hearing You will hear the dialing tone through your hearing aid. - Page 14 12.2 Accepting a call 12.3 Ending a call When receiving a call, an incoming call notification A call can be ended by tapping the top of your ear twice will be heard in the hearing aid (e.g. ring tone or voice (only if CROS device is paired with performance level I90 notification).
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Page 15: Flight Mode
13. Flight mode 12.4 Rejecting a call Your CROS system operates in the 2.4 GHz - 2.48 GHz frequency range. When flying some operators require all An incoming call can be rejected by a long press on the devices to be switched into flight mode. Entering flight upper or lower part of the multi-function button on the mode on the hearing aid side will not disable normal hearing aid or CROS device (more than 2 seconds) or... -
Page 16: Rebooting Your Cros Device
Use this technique if your CROS device is in an error state. Please find the Instruction for Use on https://www.phonak.com/myphonak This will not remove or delete any program or settings. or scan the code Press the lower part of the multi-function button for at least 15 seconds. -
Page 17: Environmental Conditions
16. Environmental conditions The product is designed such that it functions without If the device has been subject to storage and transport problems or restrictions if used as intended, unless conditions outside of the recommended use conditions, otherwise noted in these user guides. bring the device back into recommended use conditions before starting the device. -
Page 18: Care And Maintenance
17. Care and maintenance Expected Service Life: General information The CROS device has the expected service life of five years. Before using hair spray or applying cosmetics, you should The devices are expected to remain safe for use for this remove your CROS device from your ear, because these duration. -
Page 19: Exchanging The Earpiece
18. Exchanging the earpiece Daily 18.1 Removing the earpiece from the speaker dummy CROS device: Inspect the earpiece for earwax and moisture deposits and clean the surfaces with a lint-free Remove the earpiece from the cloth. Never use cleaning agents such as household speaker dummy by holding the detergents, soap, etc. -
Page 20: Service And Warranty
19. Service and warranty 18.2 Attaching the earpiece to the speaker dummy Local warranty Please ask the hearing care professional where you Hold the speaker dummy in one purchased your CROS system about the terms of the hand and the earpiece in the local warranty. -
Page 21: Compliance Information
The full text of the EU Declaration of Conformity can be obtained from the manufacturer or the Serial numbers local Phonak representative whose address can CROS device: be taken from the list on www.phonak.com/ en-int/certificates (Phonak worldwide locations). left right Charger: Australia/New Zealand: Indicates a device’s compliance with applicable... - Page 22 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 Phonak CROS I-R Phonak CROS I-R Trial of the FCC Rules and ICES-003 of Industry Canada. FCC ID: KWC-IRF...
- Page 23 Radio information of your wireless CROS device Electromagnetic emissions Manufacturer’s Declaration: The devices are intended for use in the electromagnetic environments listed below. The Antenna type Resonant loop antenna user should assure that they are used in such Operation frequency 2.4 GHz –...
- Page 24 Electromagnetic immunity Immunity IEC60601-1-2 Compliance Level Immunity IEC60601-1-2 Compliance Level Test Test Level Test Test Level Electrostatic +/- 8 kV contact +/- 8 kV contact Proximity 28 V/m; 810, 870, 930 MHz; 28 V/m; 810, 870, 930 Discharge Magnetic Pulse modulation 18 Hz MHz;...
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Page 25: Information And Description Of Symbols
21. Information and description of symbols With the CE symbol, Sonova AG confirms Indicates the date when the medical device that this product – including accessories was manufactured – meets the requirements of the Medical Devices Regulation (EU) 2017/745 as well as Indicates the Authorized representative in the Radio Equipment Directive 2014/53/EU. - Page 26 Important information for handling and Japanese mark for certified radio product safety. equipment. This symbol confers that the electromagnetic Indicates the manufacturer’s serial number interference from the device is under limits so that a specific medical device can be approved by the US Federal Communications identified.
- Page 27 Indicates the temperature limits to which The symbol with the crossed-out garbage bin the medical device can be safely exposed. is to make you aware that this CROS device may not be thrown away as normal household waste. Please dispose of old or Indicates the range of humidity to which the unused CROS device, at waste disposal sites medical device can be safely exposed.
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Page 28: Troubleshooting
Dirty charging contacts device and the charger Warm CROS device up or cool it CROS device is out of its down. Operating temperature operating temperature range range is +5° to +40° Celsius (+41° to +104° Fahrenheit) Please check https://www.phonak.com/en-int/support for further information. - Page 29 (chapter 3) Problem: Battery does not last the whole day Contact your hearing care Shortened battery life professional. A battery replace- ment may be required If the problem persists, contact your hearing care Please check https://www.phonak.com/en-int/support for further professional for assistance. information.
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Page 30: Important Safety Information
23. Important safety information Please read the relevant safety information and limitations- Special consideration will need to be taken when fitting a of-use information on the following pages before using CROS device to ears with anatomical deformity (e.g. your CROS device. microtia, atresia, or incomplete pinna). - Page 31 • Abnormal appearance of the eardrum and ear canal • The recommended CROS system will not have an such as: adverse effect on the patients health or general - Inflammation of the external auditory canal well-being - Perforated eardrum • The records confirm that the patient´s best interest has •...
- Page 32 The CROS device is suitable for the home healthcare The clinical benefit is provided by the combination of the environment and due to its portability it may happen that it compatible hearing aid with the CROS device, which is is used in professional healthcare facility environment like improvement of speech understanding.
- Page 33 23.1 Warnings Your CROS device is used in combination with a Hearing programs in the directional microphone mode reduce contralateral compatible hearing aid. Wearing a hearing aid background noises. Please be aware that warning signals or may result in undesirable side effects related to its acoustic noises coming from behind, e.
- Page 34 CROS devices and their parts should be kept out of reach of Hearing aids should not be fitted with domes / wax protection children and anyone who might swallow, choke on or systems when used by clients with perforated eardrums, otherwise cause injury to themselves with them.
- Page 35 Avoid strong physical impacts to the ear when wearing a Do not use your device in areas where electronic equipment is hearing aid with customized ear piece. The stability of a prohibited. customized ear piece is designed for normal use. A strong physical impact to the ear (e.g.
- Page 36 (i.e. pacemakers, defibrillators, withstand normal activities and occasional accidental etc.): exposure to extreme conditions. Phonak hearing aids are not • Keep the wireless device at least 15 cm (6 inches) away from specifically designed for extended periods of water submersion the active implant.
- Page 37 23.2 Cautions Special medical or dental examination including Only use the device according to Chapter 16 radiation described below, may adversely affect the Environmental Conditions page 32. Using the device correct functioning of your hearing aids. Remove otherwise may heat the hearing aid up to and keep them outside the examination room/area temperatures, which in the worst-case can lead to before undergoing:...
- Page 38 Notes Using your CROS device can reduce speech understanding in some noisy places (eg Restaurants). For example, this could happen in places where background noise is mainly on the CROS side, as the CROS device may transfer this noise to the better hearing ear, making it more challenging to understand speech.
- Page 39 Your hearing care professional: Australian Sponsor: Sonova Deutschland GmbH Sonova Australia Pty Ltd Max-Eyth-Strasse 20 12 Inglewood Place, 70736 Fellbach-Oeffingen Norwest NSW 2153 Germany Australia Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...
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