Phonak Virto B-Titanium Series Training Manual
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Phonak Virto B-Titanium Series Training Manual

Phonak Virto B-Titanium Series Training Manual

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Government Services
DALC Training Guide
Spring 2017
Sections:
Hearing Instruments
Features
Apps
Accessories
Roger
Other Resources
If you need any
other assistance
please contact us
at 888-561-7555
Includes Current Contract Phonak Product Families:
Audéo B
Audéo V
Virto B-Titanium
Virto V
CROS B
CROS II
Bolero B
Bolero V
Naída V
Accessories

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Summary of Contents for Phonak Virto B-Titanium Series

  • Page 1 Government Services DALC Training Guide Spring 2017 Sections: Includes Current Contract Phonak Product Families: Hearing Instruments Features Apps Accessories Audéo B Audéo V Bolero B Bolero V Roger Other Resources If you need any other assistance Virto B-Titanium Virto V Naída V...

  • Page 2: Table Of Contents

    Government Services DALC Training Guide Spring 2017 Table of Contents: Hearing Instruments Accessories (continued) Fitting Software EasyCall II In-The-Ear Custom Products TVLink II Receiver-In-Canal Products RemoteMic Behind-The-Ear Products Cross Reference/Parts and Pieces CROS Products Roger Features Wireless Technology Roger Pen/EasyPen Belong Features Roger Clip-On Mic Venture Features...
  • Page 3 Phonak Target™ 5.1 Fitting software is required to fit these devices, and can be downloaded within your existing Target software. If you require a hard copy, please contact Phonak Customer Service. Waking up the device Devices are sent to you in “sleep” mode. To “wake” the devices, simply insert into a charger for 2 seconds. Devices are shipped with a partial charge.

  • Page 4: Fitting Software

    II, NOAHLink, Hi Pro, HI Pro 2, Programming Cables Interface Exceptions Phonak CROS w/ iCube Phonak Virto V Nano, Phonak Virto Q Nano, Phonak Ambra Nano: • Programming cables, CPC/custom programming codes found in the miscellaneous section, page 3 of ROES digital hearing aid Audéo Q 10 RIC, Programming cables...

  • Page 5: In-The-Ear Custom Products

    3 IP68 indicates that the hearing aid is water resistant and dust tight. It survived continuous immersion in 1 meter of water for 60 minutes and 8 hours in a dust chamber as per the IEC60529 standard. No traces of dust were evident within the housing. Phonak VA DALC Training Guide 3...
  • Page 6 For moderate to moderate hearing moderately-severe severe hearing loss, loss, all audiometric hearing loss, all all audiometric configurations audiometric configurations configurations Colors Shell styles IIC / CIC Shell color Faceplate color Titanium Gray Black 4 Phonak VA DALC Training Guide...
  • Page 7 Telecoil • • • • EasyPhone Omni Directional Directional Omni Directional Microphone technology • • • • Wireless (connectivity & QuickSync) • • • Binaural VoiceStream Technology™ • • • CROS II Custom compatibility Phonak VA DALC Training Guide 5...
  • Page 8 Bluetooth audio + mic • QuickSync • Bluetooth phone / DECT + mic • • RemoteMic / Roger • Tinnitus Balance • Audio jack * Binaural VoiceStream Technology™ — auto Acclimatization • bilateral fitting required 6 Phonak VA DALC Training Guide...
  • Page 9 PINK Battery Door Virto V 312L 004-8264-261 PINK 004-2445-281 BROWN 004-8264-281 BROWN Battery Door PB Virto V 10L 004-2442-141 004-2442-221 COCOA 042-0093-061 BLACK 004-2442-261 PINK 042-0093-141 004-2442-281 BROWN 042-0093-221 COCOA 042-0093-261 PINK 042-0093-281 BROWN Phonak VA DALC Training Guide 7...
  • Page 10 The battery door is also the on/off switch. Closed battery door = hearing aid is on Opened battery door = hearing aid is off When you switch on the hearing aid you may hear a start-up melody. 8 Phonak VA DALC Training Guide...
  • Page 11 Virto V-FS Sound output / wax protection system Custom made shell Sound output / Custom wax protection system made shell Push button Push button Battery door Volume control Battery door Volume control (optional) (optional) Phonak VA DALC Training Guide 9...

  • Page 12: Receiver-In-Canal Products

    Receiver-in-Canal (RIC) Products Receiver-In-Canal (RIC) Mild to Severe Hearing Loss 10 Phonak VA DALC Training Guide...
  • Page 13 Phonak Audéo B-10. 2 Actual battery life also depends on hearing loss, battery age and sound environment. 3 Actual charge time depends on the remaining battery life, but it will not exceed 3 hours. Phonak VA DALC Training Guide 11...
  • Page 14 Phonak Charger Case RIC Phonak Power Pack Phonak Mini Charger RIC The Phonak Charger Case is a charger, drying kit and For charging Phonak Audéo B-R on-the-go, the Phonak The Phonak Mini Charger is a compact charger protective hard case all in one. Additionally, it includes Power Pack can be easily attached to the bottom of the for two Audéo B-R hearing aids.
  • Page 15 8 hours in a dust chamber as per the IEC60529 standard. No traces of dust were evident within the housing. RIC Coupling Options Open Closed Power SlimTip Hard SlimTip Soft cShell xS only xS, xP xS, xP All xReceivers Phonak VA DALC Training Guide 13...
  • Page 16 Max. streaming programs EchoBlock • Bluetooth audio + mic • SoundRelax • Bluetooth phone / DECT + mic QuickSync • • RemoteMic / Roger • • Audio jack • Tinnitus Balance • auto Acclimatization 14 Phonak VA DALC Training Guide •...
  • Page 17 8 hours in a dust chamber as per the IEC60529 standard. No traces of dust were evident within the housing. Housing Colors Sand Beige Amber Beige Sandalwood Chestnut Champagne Silver Gray Graphite Gray Beige Velvet Black Ruby Petrol Phonak VA DALC Training Guide 15...
  • Page 18 Acoustic phone • QuickSync • Custom program • auto Acclimatization • Streaming programs Max. streaming programs Bluetooth audio + mic • Bluetooth phone / DECT + mic • Roger / RemoteMic • Audio jack • 16 Phonak VA DALC Training Guide...
  • Page 19 GRAPHITE GRAY 042-0071-P61 SILVER GRAY 042-0071-P81 VELVET BLACK 042-0071-P71 GRAPHITE GRAY 042-0071-T71 ALPINE WHITE 042-0071-P81 VELVET BLACK Battery Door Audéo V-10 042-0071-P91 RUBY 004-1439-011 BEIGE 042-0071-Q11 PETROL 004-1439-P11 SAND BEIGE 004-1439-P21 AMBER BEIGE 004-1439-P31 SANDALWOOD Phonak VA DALC Training Guide 17...
  • Page 20 054-0237 xReceiver power 1-L 075-0011-11 Phonak RIC Charging Case 054-0238 xReceiver power 1-R 075-0012-11 Phonak RIC Mini Charger 054-0239 xReceiver power 2-L 054-0240 xReceiver power 2-R 054-0241 xReceiver power 3-L 054-0242 xReceiver power 3-R 18 Phonak VA DALC Training Guide...
  • Page 21 Audéo B-R Push button with built-in green indicator light Hearing aid charging inserts with left/right indicators Tube Space for drying capsule (cover open) Anchor (optional) Charging contacts Drying capsule Speaker (optional) (without earpiece attached) Phonak VA DALC Training Guide 19...
  • Page 22 Wait 2.5 minutes after removing the tab on the battery, before inserting it into the device to improve battery life and performance Place battery in the battery door with the “+” symbol facing upwards. 20 Phonak VA DALC Training Guide...
  • Page 23 Insert the earpiece into your ear canal. If there is an anchor attached to the earpiece, tuck it into the bowl of your ear to secure your hearing aid. Phonak VA DALC Training Guide 21...

  • Page 24: Behind-The-Ear Products

    Behind-The-Ear (BTE) Products Open Fit Standard Power Behind-The-Ear Behind-The-Ear Behind-The-Ear (Power BTE) (Open Fit BTE) (Standard BTE) Mild to Severe Mild to Severe Moderately-Severe to Hearing Loss Hearing Loss Profound Hearing Loss 22 Phonak VA DALC Training Guide...
  • Page 25 IEC60529 standard. No traces of dust were evident within the housing. 2 Actual battery life also depends on hearing loss, battery age and sound environment. 3 Actual charge time depends on the remaining battery life, but it will not exceed 3 hours. Phonak VA DALC Training Guide 23...
  • Page 26 Phonak Charger Case BTE Phonak Power Pack Phonak Mini Charger BTE The Phonak Charger Case is a charger, drying kit and For charging Phonak Bolero B-PR on the go, the The Phonak Mini Charger is a compact charger protective hard case all in one. Additionally, it includes Phonak Power Pack can be easily attached to the for two Bolero B-PR hearing aids.

  • Page 27: Features

    • Max. streaming programs SoundRelax • • Bluetooth audio + mic QuickSync • • Bluetooth phone / DECT + mic • • RemoteMic / Roger Tinnitus Balance • • Audio jack auto Acclimatization • Phonak VA DALC Training Guide 25...
  • Page 28 IEC60529 standard. No traces of dust were evident within the housing. Housing Colors Sand Beige Amber Beige Sandalwood Chestnut Champagne Silver Gray Graphite Gray Beige Velvet Black Ruby Petrol 26 Phonak VA DALC Training Guide...
  • Page 29 Acoustic phone • QuickSync • Custom program • auto Acclimatization • Streaming programs Max. streaming programs Bluetooth audio + mic • Bluetooth phone / DECT + mic • Roger / RemoteMic • Audio jack • Phonak VA DALC Training Guide 27...
  • Page 30 SILVER GRAY 004-1124-P61 SILVER GRAY 004-0153-501 CHESTNUT BROWN 004-2546-P71 GRAPHITE GRAY 004-1124-P71 GRAPHITE GRAY 004-0153-P11 SAND BEIGE 004-2546-P81 VELVET BLACK 004-0153-P21 AMBER BEIGE 004-1124-P81 VELVET BLACK 004-2546-P91 RUBY 004-1124-P91 RUBY 004-0153-P31 SANDALWOOD 004-2546-Q11 PETROL 28 Phonak VA DALC Training Guide...
  • Page 31 004-1666-061 SLIMTUBE HE HANDLING TOOL 054-0545 SLIM TUBE HE2-L PACK 054-0546 SLIM TUBE HE3-L PACK Bolero B, Bolero V 054-0755 Power Slim Tube II 00-R Naída V 054-0756 Power Slim Tube II 0-R Naída V Phonak VA DALC Training Guide 29...
  • Page 32 BTE Coupling Options Phonak Phonak Phonak Phonak Phonak Phonak Free Field Skeleton Semi-Skeleton Canal Canal Lock Helix Lock Phonak Phonak Full Shell Phonak Phonak Phonak Half Shell Carved Standard Full Shell SlimTip SlimTip Hard Soft 30 Phonak VA DALC Training Guide...
  • Page 33 Bolero B-PR Push button with built-in green indicator light Hearing aid charging inserts with left/right indicators Tube Volume control Space for drying capsule (cover open) Earpiece: Dome (detachable) Charging contacts Drying capsule Anchor (optional) Phonak VA DALC Training Guide 31...
  • Page 34 Indicator light for power Remove the hearing aids from the charging inserts and switch them on. Do not hold the tubes for removing the hearing aids from the charger as this can damage the tube. 32 Phonak VA DALC Training Guide...
  • Page 35 Program button Program button  Microphone inputs with Wind Microphone inputs with  and Weather Protector Wind and Weather Protector Hook / sound output Power SlimTube Hearing tube Classic earmold (detachable) Classic earmold (detachable) Phonak VA DALC Training Guide 33...
  • Page 36 Lift the hearing aid above the Pull on the bend of the tube upper part of your ear. and remove the hearing aid from behind the ear. Grasp the earmold in your ear and gently remove it. 34 Phonak VA DALC Training Guide...
  • Page 37 31.66 x 14.4 x 8.4 mm (1.05 x 0.43 x 0.27in) (1.24 x 0.57 x 0.33in) Weight 1.3g (0.046oz) 2.15g (0.076oz) Housing Colors Beige Sand Beige Sandalwood Chestnut Champagne Silver Gray Graphite Gray Velvet Black Alpine White Phonak VA DALC Training Guide 35...
  • Page 38 2 IP67 indicates that the hearing aid is water resistant and dust tight. It survived immersion in 1m of water for 30 minutes and 8 hours in a dust chamber as per the IEC60529 standard. No traces of dust were evident within the housing. 36 Phonak VA DALC Training Guide...
  • Page 39 CROS Cross Reference Phonak Virto V90 Audéo V90 Bolero V90 312T Phonak CROS II Custom • • • Phonak CROS II BTE Compatible • • • • • • • CROS BTE Coupling Options Phonak CROSTip Phonak VA DALC Training Guide 37...
  • Page 40 Speaker dummy (without earpiece attached) (without earpiece attached) Use Audéo V-312 battery doors. Use Audéo V-13 battery doors. For CROS BTE, use Audéo Q-312 For CROS H2O BTE, use Naída Q-RIC battery doors. battery doors. 38 Phonak VA DALC Training Guide...
  • Page 41 “+” symbol facing upwards. Product Schematics CROS II-312 Custom CROS II-13 Custom Custom made shell Custom made shell Push button Battery door Push button Volume control Battery door (optional) Volume control (optional) Phonak VA DALC Training Guide 39...
  • Page 42 40 Phonak VA DALC Training Guide...

  • Page 43: Belong Features

    Speech in Wind Speech in 360° EchoBlock WindBlock SoundRelax SNR-Boost DuoPhone Real Ear Sound RogerReady Roger and Directional WhistleBlock NoiseBlock QuickSync SoundRecover2 Tinnitus Balance auto Acclimatization UltraZoom Premium 20 channels WCP compatible CROS B compatible Phonak VA DALC Training Guide 41...

  • Page 44: Tinnitus Balance Portfolio

    Focus on what’s important — your hearing RogerReady DuoPhone Automatic activation of Roger without the need Hear the phone conversation in both for programming ears automatically Catch up with loved ones on your home or cell phone 42 Phonak VA DALC Training Guide...
  • Page 45 Focus on what’s important — your hearing SoundRelax Flex Control For a more relaxing listening experience Control more than just the volume of your hearing instruments Hear beyond clattering dishes or slamming doors Customize the sounds in your environment Phonak VA DALC Training Guide 43...
  • Page 46 Phonak Tinnitus Balance noise generator The Tinnitus Balance noise generator is available in all form factors of Phonak Venture and Phonak Audéo Q hearing aids. The noise provides a means of sound enrichment that can be used as part of a tinnitus management program.
  • Page 47 • Apple iOS 6 * or higher • Android 2.2 or higher ** their tinnitus in any situation. The Phonak Tinnitus Balance App is an ideal tool for offering patients additional sound therapy. Clients chose sounds that have a specific emotional Required wireless accessory for streaming effect on them which in turn helps manage their tinnitus.
  • Page 48 46 Phonak VA DALC Training Guide...
  • Page 49 Home/Statup program aid microphones 3. Pairing with a Phonak streamer Pairing Instructions Needed devices: To be able to use the RemoteControl App you need a Phonak streamer (ComPilot II or ComPilot Air II). A. Start pairing B. Searching Start pairing C.

  • Page 50: Remotecontrol App

    Apple iPhone Apple iPhone Apple iPhone In addition to the app pairing, your iPhone also needs to be paired to the Phonak streamer. In addition to the app pairing your iPhone also In addition to the app pairing your iPhone also needs to be paired to the Phonak streamer.
  • Page 51 Phonak VA DALC Training Guide 49...
  • Page 52 “L” or “R” buttons. the desired side or use the “L” or “R” button. You can also mute side independently by selecting the You can also mute sides independently by selecting the Mute button(s). Mute button(s). 50 Phonak VA DALC Training Guide...
  • Page 53 Select the program of your choice from the list by Select the program of your choice from the list by Select the program of your choice from the list by tapping on it. tapping on it. tapping on it. tapping on it. Phonak VA DALC Training Guide 51...
  • Page 54 Speech in 360° program. to zoom to. Speech in 360° program. hearing aids to zoom to. hearing aids to zoom to. Speech in 360° program. Speech in 360° program. 52 Phonak VA DALC Training Guide...
  • Page 55 10. Select an audio source 10. Select an audio source Directly select an audio source that is connected to the Phonak streamer. The selected “streaming program” will start to Select an Audio Source Directly select an audio source that is connected to the Phonak streamer. The selected “streaming program” will start to Directly select an audio source that is connected to the Phonak streamer.
  • Page 56 11. Pause and resume streaming Pause and Resume Streaming Pause and resume streaming (music, TV) from an audio source connected to the Phonak streamer. Pause and resume streaming (music, TV) from an audio source connected to the Phonak streamer. Pause and resume streaming (music, TV) from an audio source connected to the Phonak streamer.
  • Page 57 TVLink II or Phonak RemoteMic connected to a Phonak streamer. to a Phonak streamer. The adjustment of the separate streaming volume is only possible when using a Phonak TVLink II or Phonak RemoteMic connected to a Phonak streamer. Phonak VA DALC Training Guide 55...
  • Page 58 13. Link & battery status Check the connection status of the Phonak streamer to the hearing aids and the battery status of the streamer. Check the connection status of the Phonak streamer to the hearing aids and the battery status of the streamer.
  • Page 59 13. Link & battery status Check the connection status of the Phonak streamer to the hearing aids and the battery status of the streamer. Check the connection status of the Phonak streamer to the hearing aids and the battery status of the streamer.
  • Page 60 58 Phonak VA DALC Training Guide...
  • Page 61 ƒ Home button ƒ Visual confirmation during operation ƒ Key lock function Phonak PilotOne II ƒ Phonak PilotOne II supports all Phonak Belong and Venture hearing instruments ƒ Phonak PilotOne supports all wireless Quest and Spice+ hearing instruments, including CICs ƒ...

  • Page 62: Pilotone Ii

    If the indicator light still does not blink while switching on, If your hearing aids still do not respond, ask your hearing replace the battery. care professional to re-program your PilotOne II. 60 Phonak VA DALC Training Guide...
  • Page 63 ƒ Pair with up to 6 devices (including 2 mobile phones) for ComPilot ƒ Phonak ComPilot II is compatible with all wireless Phonak Belong and Venture hearing instruments ƒ Phonak ComPilot is compatible with all wireless Quest and Phonak ComPilot Spice+ hearing instruments ƒ...
  • Page 64 1 minute according to the phone user guide. • Your phone shows a list of found Bluetooth devices. Select “Phonak ComPilot II” from this list and enter the code “0000” if prompted. You will hear the previously-active program or audio source.
  • Page 65 • Press and hold the home button (>2 sec) to select the favorite hearing program configured by your hearing care professional. • Both hearing aids are controlled at the same time. Phonak VA DALC Training Guide 63...

  • Page 66: Compilot

    Solid pink < 10% battery left, Short blink red please charge Charging required No blinking just after (at least 2 hours) switching on Enable/Disable lock state Triple flash red (locked) Triple flash green (unlocked) 64 Phonak VA DALC Training Guide...

  • Page 67: Compilot Air Ii

    The clip-on audio streamer ƒ No neckloop ƒ Up to 4 hours streaming time ƒ Simple remote control ƒ Compatible with Phonak RemoteControl App ƒ Compatible with all wireless Phonak Belong and Venture hearing instruments Phonak ComPilot Air II Product Schematics...
  • Page 68 • Start the pairing process on the phone within 1 minute according to the phone user guide. • Your phone shows a list of found Bluetooth devices. Select “Phonak ComPilot Air II” from this list and enter code “0000” if prompted. Distance to the mouth: • ComPilot Air II requires access to your phone book.
  • Page 69 (2 sec) to reject. If this is disturbing, refer to your phone user guide for information about disabling these alerts. An incoming call from a second paired phone will be ignored during an active call. Phonak VA DALC Training Guide 67...
  • Page 70 (2 sec), switch the other Bluetooth device off or disable its Bluetooth feature. Using Phonak ComPilot Air II as a Remote Control Changing the volume Before this functionality can be used, your hearing care professional must enable the remote control in Press buttons: ComPilot Air II.
  • Page 71 Charging contacts The default PIN code for the base is “0000”. The base and the handset are pre-paired. Power supply input Paging and pairing button Analog phone line input 2 3 D Phonak VA DALC Training Guide 69...
  • Page 72 The battery may become warm during charging. The content of the display varies depending on the settings. Inserting the battery Only use the lithium ion battery provided by Phonak, as otherwise significant personal injury and damage to property may occur. 1. Make sure the battery contacts are located as shown.
  • Page 73 S When finished, press the display key Save. In addition to the ringtone, an incoming call is signaled by the Making a call with Phonak hearing aids blinking indicator light and vibration (if enabled). Wireless transmission of the phone call is only To accept an incoming phone call, press the talk key possible with Phonak hearing aids.

  • Page 74: Dect Ii Phone

    If you already have a DECT-compatible cordless phone, volume Boost symbol disappears. it may be possible to transfer your contact data to the Phonak DECT phone. A new telephone conversation always begins in normal volume mode.

  • Page 75: Easycall

    Phonak EasyCall II Phonak EasyCall II connects hearing aids wirelessly with any Bluetooth-enabled cell phone. It binaurally streams the phone call directly to the hearing aids for maximum speech understanding. Feature overview • No fitting in Phonak Target™ required — simply pair to cell phone • Works with any Bluetooth-enabled cell phone, even non-smartphones • Attached onto the cell phone, never lost or forgotten • 10 hours talk time • Standby time > 1 week...
  • Page 76 Before using EasyCall for the first time, charge it for at • Your phone shows a list of found Bluetooth devices. least 3 hours. Select “Phonak EasyCall” from this list and enter code “0000” if prompted. It is safe to leave EasyCall connected to the charger overnight.
  • Page 77 To ensure EasyCall is never forgotten or lost, it should stay securely attached onto the back of your phone. • Switch EasyCall on by pressing the call Attaching using the Phonak hard case button for 2 seconds. • After your phone has been paired...
  • Page 78 The gray tape holds firmer than the black tape. Only use it if you attach EasyCall onto an additional hard case fitting your phone. It may be impossible to remove the EasyCall from the phone later. 76 Phonak VA DALC Training Guide...
  • Page 79 EasyCall to the phone once the call is in progress. • Hold the phone (with EasyCall attached) close to your hearing aids. Make sure the EasyCall microphone is not covered during a phone call. Phonak VA DALC Training Guide 77...

  • Page 80: Tvlink Ii

    ƒ Low-latency transmission ƒ 100 ft range, line of sight not needed ƒ Volume control independent of TV volume setting ƒ TVLink II charging dock for Phonak ComPilot Air II, Phonak ComPilot II or Phonak ComPilot when not in use TVLink II Product Schematics H ...
  • Page 81 Selecting the charging slot Supported audio formats The Phonak TVLink II can be connected to any audio source The stand-alone TVLink II is delivered with the charging slot for such as a TV or computer. It supports 3 different audio input Phonak ComPilot II/ ComPilot streamer.
  • Page 82 Rapid blink blue Streaming Solid blue Pause mode Blink blue For a more detailed explanation of the streamer indicator lights please refer to the streamer’s user guide. Test mode, see chapter 5.1 Multi color blinking 80 Phonak VA DALC Training Guide...
  • Page 83 ƒ Rechargeable RemoteMic Product Schematics Status light indication Buttons Inputs ON/OFF Power / charging (mini USB) Power ON (green) Volume up Status light Transmitting (blue) Volume down Audio (built-in microphone) Pause (blue) Bluetooth pairing (blue) Phonak VA DALC Training Guide 81...

  • Page 84: Remotemic

    Low battery warning Additional red short blinks RemoteMic in sleep mode Indicator light is not lit or off at all Switch the RemoteMic off and on again to turn the device back on from sleep mode. 82 Phonak VA DALC Training Guide...

  • Page 85: Roger

    • • • • Phonak RemoteMic • • • • • • 1 Requires Phonak ComPilot II or ComPilot Air II Roger • • Roger 18 • Roger X / AS18 • • • Roger X / Phonak ComPilot II •...
  • Page 86 Phonak RemoteMic • • • • • • • • • • • • • Phonak MINI Control • 1 Wireless device only 2 Requires ComPilot II or ComPilot Air II 3 Requires ComPilot 84 Phonak VA DALC Training Guide...
  • Page 87 NECKLOOP SHORT NECKLOOP (COMPILOT ONLY) 076-0013 NECKLOOP LONG NECKLOOP (COMPILOT ONLY) 076-0034 NECKLOOP ANTENNA NECKLOOP SHORT GRAY 076-0035 NECKLOOP ANTENNA NECKLOOP LONG GRAY 017-0073 POUCH PROTECTION POUCH 3X7CM 017-1025 POUCH SOFT POUCH ITE BLACK Phonak VA DALC Training Guide 85...
  • Page 88 86 Phonak VA DALC Training Guide...

  • Page 89: Roger Wireless Technology

    • • Discussion with a colleague in a hallway • • • Listening to multimedia • • Audio, PC, video conferences • • Cell phone calls via Bluetooth • Skype call via Bluetooth • Phonak VA DALC Training Guide 87...

  • Page 90: Roger Pen/Easypen

    Interview Style Hold Roger Pen in your hand and point it towards the When holding Roger Pen in the hand, avoid covering the person you want to hear. microphone opening. Listener Speaker 88 Phonak VA DALC Training Guide...
  • Page 91 4. The distance between Roger Pen max. 20 cm / To remove the lanyard, pull it off the clip. and the mouth should 8 inches not be more than 20 cm / 8 inches. Phonak VA DALC Training Guide 89...
  • Page 92 Roger Pen could not find a Roger receiver. Move Roger Pen closer to your Roger receiver and make sure the Roger receiver is powered on. Then try to connect again. The Roger receiver is not compatible with your Roger Pen. 90 Phonak VA DALC Training Guide...
  • Page 93 Roger Pen must be switched on to transmit the audio signal to your hearing aids. After you have activated your multimedia device’s audio signal, Roger Pen will detect this signal and will automatically mute its own microphone. Phonak VA DALC Training Guide 91...
  • Page 94 1–3 meters / 3–10 ft. Outside of this range the connection may be lost or drop in and out. Bluetooth calls will always take priority over the audio input function of your Roger Pen. 92 Phonak VA DALC Training Guide...
  • Page 95 Your Roger microphone is muted. Unmute it by pressing the on / off button. Your Roger microphone cannot detect the pri- mary Roger microphone. Switch on the primary Roger microphone and make sure it is within range of your Roger microphone. Phonak VA DALC Training Guide 93...

  • Page 96: Roger Clip-On Mic

     On / Off / Mute Low battery — charge your Roger Clip-On Mic Docking station a Slot for Roger Clip-On Mic b Charger input (micro-USB) c Audio input (3.5 mm / 1/8 inch jack) 94 Phonak VA DALC Training Guide...
  • Page 97 2 hours. Charging is complete when the indicator light turns solid green. When charging your Roger Clip-On Mic for the first time, let it charge for at least two hours even if the battery indicator light is not lit or turns green earlier. Phonak VA DALC Training Guide 95...
  • Page 98 Your Roger microphone cannot detect the primary Roger microphone. Switch on the primary Roger microphone and make sure it is To remove the lanyard, open the clip and pull it out. within range of your Roger microphone. 96 Phonak VA DALC Training Guide...
  • Page 99 If the docking station is not powered, Roger Clip-On Mic can still detect and transmit an external audio signal. Simply switch Roger Clip-On Mic on. When Roger Clip-On Mic transmits an audio signal its microphone is muted. Phonak VA DALC Training Guide 97...

  • Page 100: Roger Receivers

    Roger compatible with virtually every BTE hearing smooth lines as Phonak hearing aids. receiver that works with any hearing aid or aid, cochlear implant speech processor, and cochlear implant that features a telecoil —...
  • Page 101 1 meter (3 feet) of water for 30 minutes as defined by IEC60529. * Valid for receivers with serial number higher than 1419NYDNR. Receivers with lower serial number drain 3.3 mA mode in active and 700 uA in sleep mode Phonak VA DALC Training Guide 99...
  • Page 102 054-0682-P4 CHESTNUT 004-8260-E81 MID GRAY 054-0682-P5 CHAMPAGNE 004-8260-E91 GLACIER 054-0682-P6 SILVER GRAY 004-8260-F31 STERLING 054-0682-P7 GRAPHITE GRAY 004-8260-P11 SAND BEIGE 054-0682-P8 VELVET BLACK 004-8260-P21 AMBER BEIGE 054-0682-P9 RUBY 004-8260-P31 SANDALWOOD 054-0682-Q1 PETROL 004-8260-P41 CHESTNUT 100 Phonak VA DALC Training Guide...
  • Page 103 004-0187-231 GRAY 004-0187-331 LIGHT PINK 004-0187-341 LIGHT BLUE 004-0187-351 TAUPE 004-0187-361 RED TRANSPARENT 004-0187-371 BLUE TRANSPARENT 004-0187-381 PURPLE TRANSPARENT 004-0187-491 BLONDE 004-0187-501 CHESTNUT BROWN 004-0187-P11 SAND BEIGE 004-0187-P21 AMBER BEIGE 004-0187-P31 SANDALWOOD 004-0187-P41 CHESTNUT Phonak VA DALC Training Guide 101...
  • Page 104 052-3363-00012 HI-TECH GRAY 004-3809-041 LIGHT GRAY Exelia Art SP BTE 052-3363-00040 PALLADIUM 004-3809-061 BLACK 004-3809-121 HI TECH GRAY 004-3809-231 GRAY 004-3809-331 LIGHT PINK 004-3809-341 LIGHT BLUE 004-3809-351 TAUPE 004-3809-411 PEARL 004-3809-491 BLONDE 004-3809-501 CHESTNUT BROWN 102 Phonak VA DALC Training Guide...

  • Page 105: Replacement Parts

    ROGER PEN DOCKING STATION KIT 052-0694 CHARGER ROGER CLIP-ON DOCKING STATION 052-0695 CHARGER ROGER MICROPHONE POWER SUPPLY 017-3275 POUCH POUCH ROGER PEN 017-3278 POUCH POUCH ROGER CLIP-ON MIC 055-3011 NECKLOOP LONG ROGER PEN NECKLOOP (BLACK) Phonak VA DALC Training Guide 103...
  • Page 106 104 Phonak VA DALC Training Guide...

  • Page 107: Helpful Resource Movies

    Helpful Resource Movies Found in the Media section of target Media files must also be installed (separate disk) Instructional movies will likely be the most useful for technicians Phonak VA DALC Training Guide 105...
  • Page 108 When opened, the travel case has hearing instrument cases packed on the top layer. Also, some accessories, when ordered, will fit on the top layer. Lift the tab (where Phonak is printed) to find other contents in the packaging. Some accessories will not fit within the travel case; these shipping cases will be larger to include the travel case and the other accessories.
  • Page 109 AS16 AUDIOSHOE-RUBY 054-0119-P9 AUDIOSHOE AS16 AUDIOSHOE-PETROL 054-0119-Q1 AUDIOSHOE AS18 AUDIOSHOE-BEIGE 054-0244-01 AUDIOSHOE AS18 AUDIOSHOE-SAND BEIGE 054-0244-P1 AUDIOSHOE AS18 AUDIOSHOE-AMBER BEIGE 054-0244-P2 AUDIOSHOE AS18 AUDIOSHOE-SANDALWOOD 054-0244-P3 AUDIOSHOE AS18 AUDIOSHOE-CHESTNUT 054-0244-P4 AUDIOSHOE AS18 AUDIOSHOE-CHAMPAGNE 054-0244-P5 AUDIOSHOE Phonak VA DALC Training Guide 107...
  • Page 110 BATT DOOR VIRTO V 10R TAN 004-2441-141 BATTERY DOOR BATT DOOR VIRTO V 10R COCOA 004-2441-221 BATTERY DOOR BATT DOOR VIRTO V 10R PNK 004-2441-261 BATTERY DOOR BATT DOOR VIRTO V 10R BRN 004-2441-281 BATTERY DOOR 108 Phonak VA DALC Training Guide...
  • Page 111 BATTERY DOOR BATTERY DOOR AS10/FM-BLONDE 004-0046-491 BATTERY DOOR BATTERY DOOR AS10/FM-CHESTNUT 004-0046-501 BATTERY DOOR BATTERY DOOR AS10/FM-SAND BEIG 004-0046-P11 BATTERY DOOR BATTERY DOOR AS10/FM-AMBER BGE 004-0046-P21 BATTERY DOOR BATTERY DOOR AS10/FM-SANDALWD 004-0046-P31 BATTERY DOOR Phonak VA DALC Training Guide 109...
  • Page 112 BATTERY DOOR BATTERY DOOR AS11/FM-TAUPE 004-0187-351 BATTERY DOOR BATTERY DOOR AS11/FM-TR RED 004-0187-361 BATTERY DOOR BATTERY DOOR AS11/FM-TR BLUE 004-0187-371 BATTERY DOOR BATTERY DOOR AS11/FM-TR PURPLE 004-0187-381 BATTERY DOOR BATTERY DOOR AS11/FM-BLONDE 004-0187-491 BATTERY DOOR 110 Phonak VA DALC Training Guide...
  • Page 113 004-0437-011 BATTERY DOOR BATTERY DOOR Q P/SP-TRANSPARNT 004-0437-131 BATTERY DOOR BATTERY DOOR Q P/SP-TR BLUE 004-0437-371 BATTERY DOOR BATTERY DOOR Q P/SP-TR PURPLE 004-0437-381 BATTERY DOOR BATTERY DOOR Q P/SP-SAND BEIGE 004-0437-P11 BATTERY DOOR Phonak VA DALC Training Guide 111...
  • Page 114 BATTERY DOOR Q-312T-TR BLUE 004-1124-371 BATTERY DOOR BATTERY DOOR Q-312T-TR PURPLE 004-1124-381 BATTERY DOOR BATTERY DOOR Q-312T-SAND BEIGE 004-1124-P11 BATTERY DOOR BATTERY DOOR Q-312T-AMBER BGE 004-1124-P21 BATTERY DOOR BATTERY DOOR Q-312T-SANDALWOOD 004-1124-P31 BATTERY DOOR 112 Phonak VA DALC Training Guide...
  • Page 115 004-1251-331 BATTERY DOOR BATTERY DOOR NAIDA UP-LT BLUE 004-1251-341 BATTERY DOOR BATTERY DOOR NAIDA UP-TAUPE 004-1251-351 BATTERY DOOR BATTERY DOOR NAIDA UP-TR RED 004-1251-361 BATTERY DOOR BATTERY DOOR NAIDA UP-TR BLUE 004-1251-371 BATTERY DOOR Phonak VA DALC Training Guide 113...
  • Page 116 BATTERY DOOR BATTERY DOOR AS18-SILVER GRAY 004-1692-P61 BATTERY DOOR BATTERY DOOR AS18-GRAPHITE 004-1692-P71 BATTERY DOOR BATTERY DOOR AS18-VELVET BLACK 004-1692-P81 BATTERY DOOR BATTERY DOOR AS18-RUBY 004-1692-P91 BATTERY DOOR BATTERY DOOR AS18-PETROL 004-1692-Q11 BATTERY DOOR 114 Phonak VA DALC Training Guide...
  • Page 117 004-1887-411 BATTERY DOOR BATTERY DOOR AS12/FM-SAHARA 004-1887-641 BATTERY DOOR BATTERY DOOR AS12/FM-COBALT 004-1887-651 BATTERY DOOR BATTERY DOOR AS12/FM-GRAPHITE 004-1887-661 BATTERY DOOR BATTERY DOOR AS12/FM-CINNAMON 004-1887-671 BATTERY DOOR BATTERY DOOR BOLERO V312-BEIGE 004-2546-011 BATTERY DOOR Phonak VA DALC Training Guide 115...
  • Page 118 BATTERY DOOR BATTERY DOOR AS13/FM-MID GRAY 004-8017-E81 BATTERY DOOR BATTERY DOOR AS13/FM-GLACIER 004-8017-E91 BATTERY DOOR BATTERY DOOR AS13/FM-STERLING 004-8017-F31 BATTERY DOOR BATTERY DOOR SPICE 13-BEIGE 004-8020-011 BATTERY DOOR BATTERY DOOR SPICE 13-BLACK 004-8020-061 BATTERY DOOR 116 Phonak VA DALC Training Guide...
  • Page 119 BATTERY DR AUDEO Q312-VLVT BLK 004-8070-P81 BATTERY DOOR BATTERY DR AUDEO Q312-RUBY 004-8070-P91 BATTERY DOOR BATTERY DR AUDEO Q312-PETROL 004-8070-Q11 BATTERY DOOR BATTERY DOOR AS15/FM-BEIGE 004-8260-011 BATTERY DOOR BATTERY DOOR AS15/FM-BLACK 004-8260-061 BATTERY DOOR Phonak VA DALC Training Guide 117...
  • Page 120 BATTERY DOOR AS16/FM-VELVT BLK 004-8377-P81 BATTERY DOOR BATTERY DOOR AS16/FM-RUBY 004-8377-P91 BATTERY DOOR BATTERY DOOR AS16/FM-PETROL 004-8377-Q11 BATTERY DOOR BATTERY DOOR H20/13-BEIGE 042-0035-011 BATTERY DOOR BATTERY DOOR H20/13-BLACK 042-0035-061 BATTERY DOOR BATTERY DOOR H20/13-TRANSPARNT 042-0035-131 BATTERY DOOR 118 Phonak VA DALC Training Guide...
  • Page 121 004-8446 CASE EASYCALL HARD CASE IPHONE 6 004-8447 CASE EASYCALL HARD CASE GALAXY S5 004-8448 CASE EASYCALL HARD CASE GLXY S4MINI 004-8449 CASE PHONAK TRAVEL CASE 017-0946 CASE ITE HARDCASE S 2015 017-0488 CASE Phonak VA DALC Training Guide 119...
  • Page 122 SMOKEY DOME CLOSED L 11 054-1992 DOME SMOKEY DOME POWER S 7.5 054-1993 DOME SMOKEY DOME POWER M 9 054-1994 DOME SMOKEY DOME POWER L 11 054-1995 DOME TONE HOOK HE11 004-1667-131 EAR HOOK 120 Phonak VA DALC Training Guide...
  • Page 123 CODEPLATE LEFT BOLERO B-PR 004-2664-Q61 MARKER CODEPLATE RIGHT BOLERO B-PR 004-2664-R41 MARKER CROS ADAPTER M-BEIGE 054-0306-01 MICROPHONE EXTERNAL MIC FOR COMPILOT 057-0115 MICROPHONE MIC PROTECTOR- NANO CRT 004-0058-131 MICROPHONE PROTECTOR WINDSCREEN LARGE BROWN 004-0085-03 MICROPHONE PROTECTOR Phonak VA DALC Training Guide 121...
  • Page 124 042-0038-351 MICROPHONE PROTECTOR MIC PROTECTION-M H20-TR PURPLE 042-0038-381 MICROPHONE PROTECTOR MIC PROTECTION-M H20-CHOCOLATE 042-0038-E51 MICROPHONE PROTECTOR MIC PROTECTION-M H20-CLIFF 042-0038-E61 MICROPHONE PROTECTOR MIC PROTECTION-M H20-MIDGRAY 042-0038-E81 MICROPHONE PROTECTOR MIC PROTECTION-M H20-GLACIER 042-0038-E91 MICROPHONE PROTECTOR 122 Phonak VA DALC Training Guide...
  • Page 125 MIC PROTECT AUD Q-312-AMBR BGE 042-0046-P21 MICROPHONE PROTECTOR MIC PROTECT AUD Q-312-SANDALWD 042-0046-P31 MICROPHONE PROTECTOR MIC PROTECT AUD Q-312-CHESTNUT 042-0046-P41 MICROPHONE PROTECTOR MIC PROTECT AUD Q-312-CHAMPGNE 042-0046-P51 MICROPHONE PROTECTOR MIC PROTECT AUD Q-312-SLVR GRY 042-0046-P61 MICROPHONE PROTECTOR Phonak VA DALC Training Guide 123...
  • Page 126 MICROPHONE PROTECTOR OMNI PORT COVER BROWN 044-0161-28 MICROPHONE PROTECTOR WIND NOISE PROTECT ANALOG BTE 054-0069 MICROPHONE PROTECTOR MICGUARD 054-0082-13 MICROPHONE PROTECTOR MIC PROTECTION-LONG (STRIP) 054-0310 MICROPHONE PROTECTOR WEATHER PROTECT SHORT (STRIP) 054-0312 MICROPHONE PROTECTOR 124 Phonak VA DALC Training Guide...
  • Page 127 XRECEIVER POWER 1-L 054-0237 RECEIVER XRECEIVER POWER 1-R 054-0238 RECEIVER XRECEIVER POWER 2-L 054-0239 RECEIVER XRECEIVER POWER 2-R 054-0240 RECEIVER XRECEIVER POWER 3-L 054-0241 RECEIVER XRECEIVER POWER 3-R 054-0242 RECEIVER DRYING CAPSULE (2 pack) 098-0151 TOOL Phonak VA DALC Training Guide 125...
  • Page 128 Power Slim Tube II 1-R 054-0757 TUBE Power Slim Tube II 2-R 054-0758 TUBE Power Slim Tube II 3-R 054-0759 TUBE Power Slim Tube II 00-L 054-0760 TUBE Power Slim Tube II 0-L 054-0761 TUBE 126 Phonak VA DALC Training Guide...
  • Page 129 054-0691 TUBE CROS SLIMTUBE 2-L 054-0692 TUBE CROS SLIMTUBE 3-L 054-0693 TUBE VOLUME CONTROL WIPER 004-8341-Q81 VOLUME CONTROL SMARTGUARD TOOL KIT 044-0192 WAXGUARD SMARTGUARD DISPENSR (10 KITS) 044-0193 WAXGUARD CERUSTOP (8 PIECES) 098-0282 WAXGUARD Phonak VA DALC Training Guide 127...
  • Page 130 128 Phonak VA DALC Training Guide...

  • Page 131: Notes

    Notes Phonak VA DALC Training Guide 129...
  • Page 132 130 Phonak VA DALC Training Guide...
  • Page 133 Phonak VA DALC Training Guide 131...
  • Page 134 132 Phonak VA DALC Training Guide...
  • Page 135 Phonak VA DALC Training Guide 133...
  • Page 136 134 Phonak VA DALC Training Guide...
  • Page 137 028-1745-03/2017-05/Printed in USA © Sonova AG All rights reserved...

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