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Table of Contents
Related Manuals for Phonak CROS P
Summary of Contents for Phonak CROS P
- Page 1 Phonak CROS P User Guide Phonak CROS P-R...
- Page 2 CROS device or charging accessories, CROS device model please ask your hearing care professional. The CROS device described in this user guide Phonak CROS P-R contains a built-in and non-removable rechargeable lithium-ion battery. The Power Pack contains a built-in and non- Non wireless charging accessories removable rechargeable lithium-polymer battery.
- Page 3 For more information regarding features, benefits, set Your CROS device and chargers have been developed by up, use, maintenance or repair of your CROS device Phonak — a world leader in hearing solutions based in and accessories, please contact your hearing care Zurich, Switzerland.
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Page 4: Table Of Contents
Contents Your CROS device and charger Further information 1. Quick guide 16. Operating, transport and storage conditions 2. Parts of the CROS device & charger 17. Care and maintenance 18. Exchanging the earpiece from the tube Using the charger 19. Service and warranty 3. -
Page 5: Quick Guide
1. Quick guide Charging your CROS device Multi-function button with indicator light The button has several functions. It Before using your CROS device for the first time, it is functions as an on/off switch, a volume recommended to charge it for 3 hours. control in the absence of wireless transmission of sound from the CROS After placing your CROS device... -
Page 6: Parts Of The Cros Device & Charger
It is placed on the impaired ear and wirelessly transmits sound to the Phonak hearing aid on the other ear. CROS P-R Phonak CROS P device + Phonak hearing aid = Multi-function button with built-in indicator light Phonak CROS system Tube Phonak CROS P only works in connection with a Phonak Audéo™... - Page 7 Charger Case Combi Charger Case Combi with optional Power Pack Charger Case Combi Space for drying capsule (cover closed) Indicator light for power micro-USB connection to external power supply Space for earpieces Power Pack CROS system charging inserts with left/right indicators micro-USB connection to external power supply Battery check button Space for drying...
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Page 8: Preparing The Charger
3. Preparing the charger Mini Charger Case Connecting the power supply CROS system charging inserts with left/right indicators a) Plug the larger end of the charging cable into the power supply. b) Plug the smaller end into the USB port on the charger. c) Plug the power supply into a power outlet. - Page 9 4. Charging the CROS system 4.1 Using the Charger Case Combi or Mini Charger Case Low power: You will hear two beeps in the hearing aid when the battery is low. You will have approximately 60 minutes before you have to Please refer to chapter 3 for how to set up the charger.
- Page 10 The indicator light will show the charging state of the battery until the CROS system is fully charged. When fully charged the indicator light will remain on, i.e. solid green light. The charging process will automatically stop when the batteries are fully charged, so the CROS system can be safely left in the charger.
- Page 11 Remove the CROS system from the charging inserts by 1. pulling the CROS device and the hearing aid gently toward yourself and 2. lifting them out of the charger. Do not hold the tubes to remove the CROS device from the charger as this can damage the tubes. The CROS system switches on automatically when removed from the charger.
- Page 12 4.2 Using the optional Power Pack Note: The Power Pack is only compatible with the Charger Case Combi. Attach the Power Pack to the bottom of the Charger Case Combi and lock it. Plug in the micro-USB and connect to an external power supply.
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Page 13: Left & Right Cros Device Markings
5. Left & right CROS device markings There is a red or blue marking on the back of the CROS device and on the speaker dummy. This will tell you if the CROS device is meant to be worn on the left or the micro-USB connection to external power source right ear. -
Page 14: Putting On The Cros Device
6. Putting on the CROS device 7. Removing the CROS device Pull on the bend of the tube Place the CROS device behind and remove the CROS device your ear. from behind the ear. Insert the earpiece into your ear canal. If there is an anchor attached to the earpiece, tuck it into the bowl of your ear to secure... -
Page 15: Multi-Function Button
8. Multi-function button 9. Connectivity overview The multi-function button has several functions. The illustration below shows the connectivity options available for your CROS system. It functions as an on/off switch, a volume control in the absence of wireless transmission of sound from the CROS device to the hearing aid, a balance control when there is a wireless... -
Page 16: On/Off
10. On/Off 11. Tap Control Switch on CROS device Tap Control is only available for models Audéo P90 and The CROS device is configured Audéo P70. to switch on automatically when removed from the If they are part of the CROS system, the Tap Control charger. -
Page 17: Initial Pairing
2 minutes. Bluetooth wireless technology, specific to some of the most popular phone manufacturers, go to: https://www.phonak.com/com/en/support.html On your device (e.g. a phone), ensure that Bluetooth wireless technology is enabled and search for Bluetooth 12.2 Connecting to the device enabled devices in the connectivity setting menu. -
Page 18: Phone Calls
13. Phone calls 13.1 Making a call Your CROS system connects directly with Bluetooth enabled phones. When paired and connected to your phone, you will hear the caller’s voice directly in your Enter the phone number and press the dial button. hearing aid. - Page 19 13.2 Accepting a call 13.3 Ending a call When receiving a call, a calling notification will be heard A call can be ended by tapping the top of your ear twice in the hearing aid. (only available for models P90 and P70), a long press on the upper or lower part of the multi-function button on The call can be accepted by tapping the top of your ear the hearing aid or CROS device (more than 2 seconds) or...
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Page 20: Flight Mode
14. Flight mode 13.4 Rejecting a call Your CROS system operates in the 2.4 GHz – 2.48 GHz frequency range. When flying some operators require all An incoming call can be rejected by a long press on the devices to be switched into flight mode. Entering flight upper or lower part of the multi-function button on the mode will not disable normal hearing aid functionality, hearing aid or CROS device (more than 2 seconds) or... - Page 21 14.1 Enter flight mode 14.2 Exit flight mode To disable the wireless function and enter flight mode in To enable the wireless function each device: and exit flight mode in each device. If the CROS device is turned off, Switch the CROS device off proceed to Step 2.
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Page 22: Rebooting Your Cros Device
15. Rebooting your CROS device 16. Operating, transport and storage conditions Use this technique if your CROS device is in an error state. The product is designed such that it functions without This will not remove or delete any program or settings. problems or restrictions if used as intended, unless otherwise noted in these user guides. -
Page 23: Care And Maintenance
17. Care and maintenance Please ensure to charge the CROS device and the Diligent and routine care of your CROS device and Power Pack regularly during long-term storage. chargers contribute to outstanding performance and a long service life. To ensure a long service life, Sonova AG This CROS device is classified as IP68. - Page 24 General information Daily CROS device: Inspect the earpiece for earwax and Before using hair spray or applying cosmetics, you should remove your CROS device from your ear, because these moisture deposits and clean the surfaces with a lint-free products may damage it. cloth.
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Page 25: Exchanging The Earpiece From The Tube
18. Exchanging the earpice from the tube 18.2 Attaching the earpiece to the speaker dummy 18.1 Removing the earpiece from the speaker dummy Hold the speaker dummy in one Remove the earpiece from the hand and the earpiece in the speaker dummy by holding the other. -
Page 26: Service And Warranty
19. Service and warranty Local warranty Warranty limitation Please ask the hearing care professional where you This warranty does not cover damage from improper purchased your CROS system and chargers about the handling or care, exposure to chemicals or undue stress. terms of the local warranty. -
Page 27: Compliance Information
Australia/New Zealand: The model listed on page 2 is certified under: Indicates a device’s compliance with applicable Radio Spectrum Management’s (RSM) and Phonak CROS P-R Australian Communications and Media Authority FCC ID: KWC-MRP IC: 2262A-MRP (ACMA) regulatory arrangements for the legal Canada sale in New Zealand and Australia. - Page 28 Notice 1: interference to radio communications. However, there is This device complies with Part 15 of the FCC Rules and no guarantee that interference will not occur in a with RSS-210 of Industry Canada. Operation is subject to particular installation. If this device does cause harmful the following two conditions: interference to radio or television reception, which can be 1) this device may not cause harmful interference, and...
- Page 29 Radio information of your wireless CROS device Compliance with emission and immunity standards Emission standards EN 60601–1-2:2015 Antenna type IEC 60601–1-2:2014 Resonant loop antenna Operation frequency EN 55011:2009+A1 2.4 GHz – 2.48 GHz Modulation CISPR11:2009/AMD1:2010 GFSK, GMSK Radiated power CISPR22:1997 <...
- Page 30 Immunity standards EN 60601-1-2:2015 Immunity standards EN 60601-1-2:2015 IEC 60601-1-2:2014 IEC 60601-1-2:2014 EN 61000-4-2:2009 EN 61000-4-2:2009 IEC 61000-4-2:2008 IEC 61000-4-2:2008 EN 61000-4-3:2006+A1+A2 EN 61000-4-3:2006+A1+A2 IEC 61000-4-3:2006+A1+A2 IEC 61000-4-3:2006+A1+A2 EN 61000-4-4:2012 EN 61000-4-4:2012 IEC 61000-4-4:2012 IEC 61000-4-4:2012 EN 61000-4-5:2014 EN 61000-4-5:2014 IEC 61000-4-5:2014 IEC 61000-4-5:2014 EN 61000-4-6:2014...
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Page 31: Information And Description Of Symbols
21. Information and description of symbols This symbol indicates the pending European Indicates the date when the medical device conformity approval of relevant regulations was manufactured. and directives. The numbers after the CE symbol correspond to the code of certified Indicates the Authorized representative in institutions that were consulted under the the European Community. - Page 32 Indicates a device’s compliance with Japanese mark for certified radio equipment. applicable Radio Spectrum Management’s (RSM) and Australian Communications and Indicates the manufacturer’s serial number Media Authority (ACMA) regulatory so that a specific medical device can be arrangements for the legal sale in New Zealand and Australia.
- Page 33 Ingress Protection Rating. IP68 rating The symbol with the crossed-out garbage bin indicates that the hearing aid is water and is to make you aware that this CROS device dust resistant. It survived continuous as well as the charger may not be thrown immersion in 1 meter of fresh water for away as normal household waste.
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Page 34: Troubleshooting
Troubleshooting Problem Causes What to do CROS device not Speaker/earpiece of hearing aid blocked Clean speaker opening/earpiece of hearing aid functioning CROS device or hearing aid is switched off Press lower part of multi-function button for 3 seconds (chapter 9) Battery fully discharged Charge CROS device (chapter 4) CROS device will not... - Page 35 Insert CROS device correctly into charger (chapter 4.1) charger Charging does not start Power Pack discharged Charge Power Pack (chapter 4.2) when using Power Pack If the problem persists, contact your hearing care Please check https://www.phonak.com/com/en/support.html for professional for assistance. further information.
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Page 36: Important Safety Information
• History of active drainage from the ear in the previous Intended use 90 days The Phonak CROS device is placed on the unaidable ear and • History of sudden or rapidly progressive hearing loss in wirelessly transmits sound to the compatible Phonak one or both ears within the previous 90 days hearing aid on the other ear via Bluetooth. - Page 37 The hearing care professional may decide that a referral of a A CROS device will not restore normal hearing and will not patient for a medical or other specialist opinion and / or prevent or improve a hearing impairment resulting from treatment is inappropriate or not in the best interest of the organic conditions.
- Page 38 The rechargeable CROS device contains lithium-ion batteries benefit. The clinical benefit, which is the improvement of and the Phonak Power Pack contains a lithium-polymer speech, is provided by the combination of the compatible battery that can be taken onto airplanes as carry-on luggage.
- Page 39 If you feel pain in or behind your ear, if it is inflamed or if skin This CROS device is not for children below 36 months. The irritation and accelerated accumulations of earwax occur, usage of this device by children and individuals with cognitive please check with your hearing care professional or physician.
- Page 40 • Keep magnets (i.e. EasyPhone magnet, etc.) at least 15 cm result in improper operation. (6 inches) away from the active implant. • If using a Phonak wireless accessory, consult the chapter Portable RF communications equipment (including peripherals “Important safety information” in your wireless accessory such as antenna cables and external antennas) should be used user guide.
- Page 41 23.2 Information on product safety The CROS device should not be fitted with domes / wax protection systems when used by clients with perforated These CROS device is water resistant and not waterproof. It is eardrums, inflamed ear canals or otherwise exposed middle ear designed to withstand normal activities and occasional cavities.
- Page 42 Do not place the charging accessories close to an induction Special medical or dental examination including radiation cooking surface. Conductive structures inside the charging described below, may adversely affect the correct functioning accessories could absorb inductive energy resulting in thermal of your CROS device.
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Page 43: For The Us Market Only, Complies With The Fda Regulations
24. For the US market only, complies with the FDA regulations Your CROS device contains a lithium-ion battery and the Power Pack contains a lithium-polymer battery, both with a Important information: Cell phones Watt hour rating <20 Wh which have been tested according to UN 38.3 of the “UN Manual of Tests and Criteria”... - Page 44 Note: the performance of individual hearing aids may Warning to hearing aid dispensers vary with individual cell phones. Therefore, please try the hearing aid with your cell phone or, if you are A hearing aid dispenser should advise a prospective hearing purchasing a new phone, be sure to try it with your hearing aid user to consult promptly with a licensed physician aid prior to purchase.
- Page 45 (vi) Audiometric air-bone gap equal to or greater than Good health practice requires that a person with a hearing 15 decibels at 500 hertz (Hz), 1,000 Hz, and 2,000 Hz. loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the (vii) Visible evidence of significant cerumen accumulation ear) before purchasing a hearing aid.
- Page 46 with and without a hearing aid. The hearing aid evaluation is not in your best health interest and its use is strongly will enable the audiologist or dispenser to select and fit discouraged. a hearing aid to your individual needs. Children with hearing loss If you have reservations about your ability to adapt to amplification, you should inquire about the availability of In addition to seeing a physician for a medical evaluation,...
- Page 47 The purpose of such an evaluation is to ensure medically treatable For more information visit www.phonak.com conditions that may be causing tinnitus are identified and treated prior to using a sound generator.
- Page 48 Notes Notes...
- Page 49 Your hearing care professional: Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...
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Questions and answers
On the Phonak Cros P-R what part is the speaker dummy?
The speaker dummy on the Phonak CROS P-R is a part where the earpiece is attached. It allows the earpiece to be securely fitted and can be cleaned with a lint-free cloth.
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