Phonak Ambra User Manual
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Phonak Ambra User Manual

M h2o hearing aid
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O hearing aid
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User Guide

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Summary of Contents for Phonak Ambra

  • Page 1 O hearing aid User Guide...

  • Page 2: Table Of Contents

    Contents 1. Welcome 2. Important safety information: Please read before operating your hearing aid for the first time Hazard warnings Information on product safety 3. Hearing aid description 4. Step-by-step instructions for using the hearing aid Step 1. Getting to know your hearing aid Step 2.
  • Page 3 Step 8. Removing the hearing aid Step 9. Turning off the hearing aid Step 10. Changing the battery Step 11. Changing the battery in hearing aids with a secured battery compartment 5. Care and maintenance 6. Troubleshooting 7. Wireless accessories and FM systems 8.
  • Page 4 Contents 12. For the US market only, complies with the FDA regulations...

  • Page 5: Welcome

    1. Welcome Your new hearing aid is a premium Swiss quality product. It was developed by Phonak, one of the world‘s leading companies in hearing technology. Your hearing aid offers the most modern digital hearing technology currently available on the market.

  • Page 6: Important Safety Information

    Other hearing aids may be ineffective and may, in certain cases, damage your hearing. Changes or modifications to the hearing aid that were not explicitly approved by Phonak are not permitted. Such changes may damage your ear or the hearing aid.
  • Page 7 Hearing aid batteries are toxic if they are swallowed! Keep out of reach of children and pets. If batteries are swallowed, consult your physician immediately! If you feel pain in or behind your ear, if it is inflamed, if skin irritation or accelerated accumulations of ear wax occur, please check with your hearing care professional or physician.

  • Page 8: Information On Product Safety

    External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards. Only use accessories approved by Phonak AG. 2.2 Information on product safety Your hearing aid is resistant to water, sweat and dust under the conditions listed in chapter 5. After exposure to any of these elements the hearing aid must be rinsed in fresh water and dried.
  • Page 9 Do not drop your hearing aid! Dropping onto a hard surface can damage your hearing aid. Always use new batteries for your hearing aid. You can return used batteries to your hearing care professional. Remove the battery if you are not using your hearing aid for a long period of time.

  • Page 10: Hearing Aid Description

    3. Hearing aid description The M H2O can be adapted with a variety of earmolds. On the following pages use the labeled drawings to identify the earmold that you use. Your hearing aid uses a size 13 battery.
  • Page 11 Option A: with classic earmold a Right or left indicator (right=red, left=blue) b Battery compartment with ON/OFF switch c Push button d Microphone input e Hook/sound output f Hearing tube g Classic earmold...
  • Page 12 3. Hearing aid description Option B: with dome Option C: with SlimTip f Hearing tube h Earmold: Dome i Retention j Earmold: SlimTip k Removal handle...

  • Page 13: Step-By-Step Instructions For Using The Hearing Aid

    4. Step-by-step instructions for using the hearing aid The following chapter provides step-by-step instructions on how to use your hearing aid. Please follow these steps carefully. In the drawings, the parts that are particularly important for each step are shown in green.
  • Page 14 4. Using the hearing aid Your hearing care professional can configure your hearing aid (push) button as either a volume control or a program selector. To increase the volume, press the button on your right hearing aid. To decrease the volume, press the button on your left hearing aid (Fig.

  • Page 15: Step 2. Battery Preparation

    Step 2. Battery preparation Remove the protective foil from the new battery (Fig. 2). Wait for two minutes before inserting to activate the battery. Fig. 2 Step 3. Inserting the battery Take the hearing aid in your hand (Fig. 3a) and open the battery door.

  • Page 16: Step 4. Turning On The Hearing Aid

    4. Using the hearing aid Step 4. Turning on the hearing aid Switch on the hearing aid by closing the battery compartment (Fig. 4). Fig. 4 Open and close the battery compartment gently and carefully. Check if you feel resistance when closing the battery compartment.

  • Page 17: Step 5. Inserting The Hearing Aid

    The hearing aid is now switched on. It can take up to 15 seconds before it starts. (When you wear the hearing aid, you will hear an acoustic signal). Step 5. Inserting the hearing aid This step shows you how to correctly insert the hearing aid.
  • Page 18 4. Using the hearing aid Step 5.1 Identifying the hearing aid for the right and left ear Color indicator: right = red left = blue Fig. 5a...
  • Page 19 Step 5.2 Inserting the hearing aid with classic earmold With your right hand, take your earmold for the right ear (red mark on the hearing aid, see step 5.1) between your thumb and forefinger (Fig. 5b). Take the earmold up to your ear (Fig. 5b). Place the ear canal part of the earmold into your ear canal (see the part circled in green (Fig.
  • Page 20 4. Using the hearing aid If you have problems inserting the hearing aid, use your other hand to gently pull your earlobe downwards. This opens the ear canal a little more and you can rotate the earmold until it fits correctly. Check the fit by running your finger over the bowl of the ear.
  • Page 21 Step 5.3 Inserting the hearing aid with a dome With your right hand, place the right hearing aid (red mark on the hearing aid, see step 5.1) behind your right ear (Fig. 5f). Place the hearing tube between your thumb and forefinger. Insert the dome deep enough into the ear canal so that the hearing tube lies flat on your ear (Fig.
  • Page 22 4. Using the hearing aid If you have problems inserting the hearing aid, use your other hand to gently pull your earlobe downwards. This opens the ear canal a little more and you can rotate the dome until it fits correctly. You have now successfully inserted the right hearing aid.

  • Page 23: Step 6. Adjusting The Volume Control Behind The Ear

    Step 6. Adjusting the volume control behind the ear Your hearing care professional can configure your hearing aid (push) button as either a volume control or a program selector. To increase the volume, press the button on your right hearing aid. To decrease the volume, press the button on your left hearing aid.

  • Page 24: Step 7. Selecting The Hearing Program Behind The Ear

    4. Using the hearing aid Step 7. Selecting the hearing program behind the ear In order to select or change a hearing program, press the program button displayed (Fig. 7). Fig. 7 If you press it again, you change to the next program. A signal indicates the change.

  • Page 25: Step 8. Removing The Hearing Aid

    Step 8. Removing the hearing aid Step 8.1 Removing the hearing aid with classic earmold Take the hearing aid behind your ear (do not touch the tube!) and lift it above the upper part of your ear and then gently let go (Fig. 8a). Fig.
  • Page 26 4. Using the hearing aid Step 8.2 Removing the hearing aid with a dome Grasp the hearing aid by the hearing tube and carefully remove it from your ear (Fig. 8c). Fig. 8c In very rare cases, the dome can remain in your ear canal when removing the hearing tube from the ear.

  • Page 27: Step 9. Turning Off The Hearing Aid

    Step 9. Turning off the hearing aid You can turn off your hearing aid by opening the battery compartment (Fig. 9). Fig. 9...

  • Page 28: Step 10. Changing The Battery

    4. Using the hearing aid Step 10. Changing the battery Before the battery is completely empty, your hearing aid will indicate to you that the battery soon needs to be changed with an acoustic signal. Once this happens, you have about 30 minutes (in some cases longer) to change the battery.
  • Page 29 After you have opened the battery compartment, push the battery out of the battery compartment with the support of a pen back (Fig. 11a). Insert the new battery so that you see the + symbol on the battery (Fig. 11b). Push the plastic tab towards the battery (Fig.

  • Page 30: Care And Maintenance

    5. Care and maintenance Diligent and routine care of your hearing aid contributes to outstanding performance and a long service life. Please use the following specifications as a guideline: General information Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it.
  • Page 31 M H2O hearing aids modified with either the design- integrated FM receiver or tamperproof battery door are also WaterResistant. M H2O hearing aids modified with a battery compartment allowing use of an audio shoe and universal FM receiver, are no longer WaterResistant. Always remove your hearing aid before diving, snorkeling, waterskiing or other activities where it could be immersed for an extended period of time...
  • Page 32 5. Care and maintenance Daily Inspect the earmold and tube for earwax and moisture deposits. Clean the surfaces with a lint-free cloth. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing aid. If you need to clean your hearing aid intensively, ask your hearing care professional for advice and information on filters or drying capsules.

  • Page 33: Troubleshooting

    6. Troubleshooting Hearing aids sound softer than usual / no sound First check whether you can adjust and make the sound louder with the volume control. Then check the hearing tube and earmold for earwax residue and clean if necessary. Check whether the battery is correctly inserted and properly fitted, adjust the fit if necessary.
  • Page 34 6. Troubleshooting Crackling or buzzing noises Check the hearing tube and earmold for earwax residue. Check the hearing tube for damage (color changes, hardening, or cracks) and contact your hearing care professional if necessary for replacement. Whistling Check whether the earmold is correctly and firmly fitted.

  • Page 35: Wireless Accessories And Fm Systems

    – without disruptive background noises or echoes. Phonak is a leader in FM communication. In order to take advantage of the benefits of these high-tech radio systems, consult with your hearing care professional.
  • Page 36 If you already have an FM system and need additional information on using this system, please consult the relevant user instructions on the FM transmitter or the FM receiver. For more information, please visit www.phonak.com, or ask your hearing care professional.

  • Page 37: Service And Warranty

    8.2 International warranty Phonak offers a one year limited international warranty, valid starting from the date of purchase. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not accessories such as batteries, tubes, earmolds, external receivers.

  • Page 38: Compliance Information

    9. Compliance information Declaration of Conformity Hereby Phonak AG declares that this Phonak product meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio and Telecommunications Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be obtained from the manufacturer.
  • Page 39 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation. Notice 2: Changes or modifications made to this device not expressly approved by Phonak may void the FCC authorization to operate this device.
  • Page 40 9. Compliance information Notice 3: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 41: Information And Explanation Of Symbols

    10. Information and explanation of symbols With the CE symbol, Phonak AG confirms that this Phonak product – XXXX including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the R&TTE Directive 1999/5/EC on radio and telecommunications equipment.
  • Page 42 10. Information and description of symbols EMC and Radio communications compliance label Australia. This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides.
  • Page 43 Transport During transport or storage, the and storage temperature should not exceed the conditions limit values of –20°/60° Celsius and relative humidity of 65% for a long period of time. The air pressure range between 500 and 1100 hPa is appropriate. The symbol with the crossed-out garbage bin is to make you aware that this hearing aid may not be...

  • Page 44: Important Information: Cell Phones

    11. Important information: Cell phones Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cell phones. According to the ANSI 63.19 (American National Standard Methods of Measurement of Compatibility Between Wireless Communications Devices and Hearing Instruments) standard, the compatibility of a particular hearing aid and cell phone can be predicted by adding the rating for the hearing aid immunity to...
  • Page 45 hearing aid prior to purchase. For additional guidance, please ask your hearing care professional for the booklet entitled “hearing aid compatibility with digital wireless cell phones”.

  • Page 46: Warning To Hearing Aid Dispensers

    12. For the US market only, complies with the FDA regulations Warning to Hearing Aid Dispensers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective...

  • Page 47: Hearing Aid Users

    (vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. (viii) Pain or discomfort in the ear. Special care should be exercised in selecting and fitting a hearing aid whose maximum sound pressure level exceeds 132 decibels because there may be risk of impairing the remaining hearing of the hearing aid user.
  • Page 48 For US market only conditions that may affect hearing are identified and treated before the hearing aid is purchased. Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid.

  • Page 49: Children With Hearing Loss

    Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician.
  • Page 50 Notes...
  • Page 52 Manufacturer: Phonak US 4520 Weaver Parkway Warrenville, IL 60555 0459 www.phonak-us.com...

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