EvoHeat unit. Instructions in this manual must always be followed. Failure to comply with these recommendations will invalidate the warranty. Should you have any questions or require technical support, call the EvoHeat office on 1300 859 933 to speak to our team.
Page 4 Evo Apex Manual 3. Quick Start Guide IMPORTANT THINGS TO NOTE Ensure you meet the minimum clearances and recommended installation locations as outlined in the manual. • All heat pump accessories are contained in a plastic bag inside the packaging of your heat pump unit.
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NOTE: The water pump must be running and water circulating through the heat pump for the system to operate. 1. Turn on your water filter pump and check for water leaks and verify flow to and from the pool. 2. Turn on the electrical power supply to the EvoHeat unit. 3. Hold the Lock (...
Do not use any means to accelerate the defrosting processor or to clean The unit is equipped with other than those recommended by EvoHeat. an over-load protection The unit must be stored in a room without any continuously operating system.
5.1 System Installation Upon receiving the unit, check the packaging for any obvious signs of damage. Inform EvoHeat immediately if there is any evidence of rough handling. When the heater has been removed from the packaging check the refrigerant gauge on the front panel of the unit.
5.4 Adequate Water Flow All EvoHeat heat pumps have a factory pre-set internal water flow switch. If there is insufficient water flow the unit will not operate. It is VITAL that that there is sufficient water flow to the unit. Incorrect water flow can cause a loss of efficiency and possible damage to the unit.
Page 9 Evo Apex Manual 5.8 Plumbing The unit’s exclusive rated flow titanium heat exchanger requires no special plumbing arrangements except bypass (set the flow rate according to the nameplate). The water pressure drop is less than 10kPa at max.
Page 10 Evo Apex Manual 6. Operation 6.1 The Controller 1. Start up or shut down the unit. ON/OFF 2. Wi-Fi Settings 1. Press for 3 seconds to lock/unlock screen UNLOCK 2. If screen is unlocked, press to select Mode.
Page 11 Evo Apex Manual 6.2.2 Power Unit On/Off To turn the unit on, simply hold t lock button ( ) for 3 seconds to light the screen up, then press the power button ) to power on the heat pump.
Page 12 Evo Apex Manual 6.2.5 Setting a Timer Timer off every day The icon is the lower left corner indicates: Timer off one-time No timer setting No symbol Enter Timer Setting: Press and hold the Clock button ( ) for 10 seconds until you hear a beep.
Page 13 Evo Apex Manual 6.2.5.1 Timer Symbol Meanings Understanding Timer Icons: • Both Timer On and Timer Off icons: Indicates that the timer is set to turn on and off daily. • Only Timer On icon: Indicates that the timer is set to turn on daily, with no timer set for turning off.
Page 14 Evo Apex Manual 7. Troubleshooting 7.2 Frequency Conversion Board Fault Table Code Elimination Methods No water protection Power supply exceeds operation range Excessive temp difference between inlet and outlet water (Insufficient water flow protection) Ambient temperature too high or too low protection...
Page 15 Evo Apex Manual 8. Appendix 8.1 Wi-Fi Operation Please ensure during the initial setup process that: Check Wi-Fi Network: Ensure your Wi-Fi network name and password are correct. • Ensure Proximity: Keep your router, mobile phone, and device close to each other.
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Page 16 Evo Apex Manual CONNECTION TO APP 1. Ensure your phone is connected to your home’s Wi-Fi network. Connection Mode 1: Auto Discovery (Bluetooth) 1. Ensure the Bluetooth function is enabled on your phone. 2. On the heat pump, press and hold the POWER button for 3 seconds until the WIFI icon is flashing rapidly on the screen, indicating the device is in Wi-Fi bonding status.
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Page 17 Evo Apex Manual Connection Mode 2: EZ Connect Mode 1. On the heat pump, press and hold the POWER button for 3 seconds until the WIFI icon is flashing rapidly on the screen, indicating the device is in Wi-Fi bonding status.
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Page 18 Evo Apex Manual Connection Mode 3: AP Mode (or to rebind your device after a network password change) 1. On the heat pump, press and hold the POWER button for 10 seconds until the WIFI icon is flashing rapidly on the screen, indicating the device is in Wi-Fi bonding status.
Page 20 Evo Apex Manual 8.4 Cable Specifications Apex 11 Apex 14 Apex 18 Apex 22 Apex 26 Apex 31 Apex 40 Rated Current (A) 12.0 15.0 20.0 22.5 24.5 28.5 15.0 Rated Residual Action Current (mA) Max Input Current (A) 10.0...
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Page 21 Evo Apex Manual 8.5 Heating Priority Diagram (Optional): 1 For Water Pump: Voltage 230V, Capacity ≤ 500W If your machine has terminals 5 and 6: Use the customer remote control switch connector to enable automation control via a 2-wire...
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Page 22 Evo Apex Manual 8.6 Heating Priority Diagram (Optional): 2 For Water Pump: Voltage 230V, Capacity > 500W If your machine has terminals 5 and 6: Use the customer remote control switch connector to enable automation control through a 2- wire dry contact connection.
DO I NEED TO GET MY UNIT SERVICED? It is recommended that you get your EvoHeat unit serviced every two years by your local certified air conditioning or refrigeration technician. If your unit is located in a coastal area, more frequent maintenance may be necessary.
Page 24 Evo Apex Manual 9.2 Advanced CHECK THE AREA GENERAL WORK AREA All maintenance staff and others working in the local area Prior to beginning work on systems containing flammable shall be instructed on the nature of work being carried out.
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Page 25 Evo Apex Manual Where electrical components are being changed, they shall be fit for the purpose and to the correct specification. At all times the manufacturer's maintenance and service guidelines shall be followed. If in doubt consult the manufacturer's technical department for assistance.
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Page 26 Evo Apex Manual The refrigerant charge shall be recovered into the correct recovery When breaking into the refrigerant cylinders. The system shall be "flushed" with OFN to render the circuit to make repairs or for any unit safe. This process may need to be repeated several times.
When a unit is installed by an unqualified person. When failure occurs due to improper or incorrect installation. g) Where failure occurs due to failure of any other equipment connected in relation with the EvoHeat unit (e.g. power supply).
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