RGBlink mini-pro Faq page 2

CPU: i5 and above
Interface: USB 3.0 or type c
OS: macOS 11.0 Big Sur or later macOS 10.15 Catalina
Others: Do not run multiple video capture or editing software on the computer at
the same time
6.1) Or use USB software->ProcessControl_1.0.0.2 to improve computer performance
(in the attachment)
6.2) Or use a typeC to USB3.0 hub to connect the computer and mini-pro
6.3) Reduce the output resolution
6.4) Unplug the USB3.0 cable and re-enter the streaming software
6.5) Change the USB2.0 cable to push the stream (note that the image quality is
lower than that of the USB3.0 cable, and the USB2.0 cable is not recommended to
use the preview output)
Q. Does mini-pro support HDCP?
A: Input supports HDCP protocol, HDMI input port 1 supports HDCP2.X, other input
ports support HDCP1.X, output does not support HDCP protocol encryption.
Q. Does the HDMI input of mini-pro support YUV? .
A: YUV4:4:4 and YUV4:2:2 are supported, but YUV4:2:0 is not supported.
Q. Half of the input signal of mini-pro is blurred/intercut with the P system signal, the
height of the P system signal will be cut.
A: At present, the latest program can automatically judge the i/P system signal source
and automatically adjust the clipping value.
Q. Can mini-pro be controlled by mobile phone?
A: Both Android and IOS versions support
Q. When the mini-pro switch is turned on, plug in the USB cable to the recording port,
and the LCD screen sometimes flickers.
A: If this phenomenon occurs, please try to turn off the switch and unplug the power
supply, then turn on the power supply.
Q. Can mini-pro recording be paused? If recording is stopped after stopping, will it be
saved to a new file?
A: Currently there is no pause function, restarting the recording will save a new file.
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Address：S601 Weiye Building Torch Hi-Tech Industrial Development Zone Xiamen,Fujian P.R.C
Tel：4008 592 315 Fax：+86 592 5788216
Email: support@rgblink.com http://www.rgblink.com